Complaints about Hospitals and Health Care Facilities

San Mateo County Commission on Aging (800) 675-8437 - (650) 573-3900

www.smchealth.org/node/882 Provides the opportunity for seniors to influence and participate in the development of public policy. Other languages: Spanish.

San Mateo - Commission on Disabilities

www.smchealth.org/smccod` Works on a variety of county-wide issues, such as accessibility of facilities, programs and services, affordable and accessible housing, transportation, legislation and advocacy, emergency preparedness and disabilities awareness.

Complaints about Hospitals and Health Care Facilities

California Advocates for Nursing Home Reform (CANHR) (800) 474-1116

www.canhr.org Provides on-line, consumer resource information regarding infractions and violations incurred by nursing homes. Other services offered include advice on elder abuse, litigation referrals, and legal information.

California Board of Psychology (866) 503-3221

www.psychboard.ca.gov Translation services in Spanish available.

California Department of Consumer Affairs (800) 952-5210

www.dca.ca.gov To report fraud and obtain consumer complaint forms. Other languages: Spanish.

California Department of Health Services Licensing and Certification Program (800) 236-9747

www.cdph.ca.gov/programs/LnC/Pages/LnC. aspx License and certify health care facilities, including nursing homes, and providers. Provide information about the latest state inspections on nursing homes and assists in filing a complaint.

San Francisco District Office (800) 554-0353

San Jose District Office (408) 277-1784 - (800) 554-0348

Other languages: Spanish.

Medical Board of California

California toll-free line: (800) 633-2322

(916) 263-2382

www.mbc.ca.gov The Medical Board is responsible for investigating complaints and disciplining • physicians and other allied health professionals who violate the law.

Ombudsman

• Advocates for vulnerable residents in long-term care facilities, promoting resident rights and well-being. Investigates and brings resolution to complaints.

Ombudsman Services of San Mateo County (650) 780-5707

www.ossmc.org

Catholic Charities of Santa Clara County (408) 944-0567

www.catholiccharitiesscc.org/long-term-careombudsman-program

www.PacificStrokeAssociation.org support@psastroke.org – (650) 565-8485 39