How to Implement Patient Reported Outcome Measures in Third Sector Organisations EXTERNAL
INTERNAL
Purpose
PU RP O
1. Design
- Co-production approach - Which PROMs & in what wellbeing activites?
CE USER I V R E S S Training front-line workers
Iterate PROMs process based on feedback from testing - development happens both after testing and throughout the process.
Train in stages to avoid information overload
- Not all front-line workers will engage
- Difference between intention and practice
Trial with one or two workers & service users
Orga nisatio ns nee d
a robust
r o f k r
.
RA
Build training into induction processes & reminder systems and discuss PROMs in team meetings
ce
INF
- Requires organisational culture change
PROMs
CT UR E
5. Embed - Remembering to use PROMS is a challenge
-Analysis, using & sharing PROMS data
RU
. time ver eo ng
he needs of commissioners? t t e e m o T ? s Funding pressure Subject to e r u s a e m g n T i o s u d e n i commmissioners’ views m e o v n e i s h t r c a a t e o t i m g p n i act or y r t s n t o o i t s a u s i p n p a ort s g r o r e o rvice t c e S 3. Test u d sers r i h T ?T e r a h t ese a h rea W 4. Develop 2. Training so ns Allow time for a period of trialling measures ch a
- Time points, how measures are collected, & processing PROMs data
ST
Learning from other TSOs
Data management systems
Culture
E S
Support from researchers
Funding
a c i n h c e t h t data manage i w , a ment system to store and analyse PROMS dat
PEOPLE Implementation Lead
Data Management Support
d n a t r o p p u ls
o t g n i d n fu
m e h t d e b m e
o w he t s s o r c a
Support from senior management & trustees
Service Users
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Engagement from front-line workers