usability
empathy
behavioral respect
CREATE LEARN
logical
simple
sympathy
prototype epistemic researchprototype DESIGN sociology visceral THINK iterate pragmatic culture graceful psychology test complex values ethics
Nicolas A Coia
Mobile: 551.404.7627 Email: coia.nac@gmail.com 1010 Arch Street, Apt #803 Philadelphia, PA 19107
Rethinking College Enrollment Client: the University of the Arts PRojECt ovERviEw Working with the University of the Arts to rethink the student enrollment system resulted in the delivery of a three-phased approach. allow students the ease of absorbing and retaining important information. of Absence, Withdrawal and Drop/Add forms had not been updated since their inception and didn’t adequately portray proper information. expensive, an interactive online approach to a completely overhauled system.
university-wide interviews, observations and surveys was the majority of our research and informed the projects future. of the more complex pieces of the project, enriched user testing platform that will
team was able to elevate current issues and comprehensively understand the enrollment system.
Research
Interviews were the basis of our research and strongly directed the design process. to better distill relevant information. We parsed through each individual interview, aggregating the most important components. opportunities with color and allocating information graphic to not only ease information distillation, but to also afford the visual synthesis of data.
Registrar Advising Scheduling Digital System
Advisor Training
Synthesis
Advisor inconsistency year-to-year
Advisor / Professor training for international students
Adjunct training
Students don't use assigned advisor
Part-time faculty lack knowledge of course and responsibility for advising
problems and nest the related issues. of interviewee to enhance the equality of documented issues. Frequency and relevancy became immediately apparent, and helped focused the design approach. It was evident that we should design around advisor training, forms and course scheduling.
Confusing Forms
Too many communication forms
General advising training
Lack of communication between advising forms and registration
Forms lack clarity
Unclear purpose of forms
Course Scheduling
No University-wide time slot for Electives Courses scheduled based on prior year catalog
Being reactive mode to other dept. in terms of scheduling
Against shorter class period time
Rigid schedule due to great structure
Coordinating schedules of faculty
GRID based on Faculty
Caps / Space Drop/Add
Students & Advising Caps are Dean’s decision
Shorten the length of Drop/Add
Cap overrides due to ensemble Students addicted to drop/add
Students are usually able to get a cap-override signature
Department of music and dance submit late drop/adds due to ensemble auditions
Students ignore advising sheet Students don’t look at Portal Space issues when students from other majors join classes
25% students lack advising
Bulletin / Catalog Leave & Withdraw
Catalog is not printed
Degree Audit
Course bulletin confusion
LOA return policy is unclear to students
Advise and navigate LOA students
Degree audit inconsistency
Inconsistent Degree Audit format
System Grid Conflicts
Too many university tools Portal is confusing
Students must work hard to keep up with tight schedule
Students’ work schedules conflict with class
Music & dance dept. are main issue of scheduling courses
Transfer Student Students’ schedules do not fit LACR courses well
Forms & Signatures Course Substitution
Transfer students difficulty
Title / signature on the forms is confusing
Forms require signatures
Transfer students & courses / credit swapping
Forms require signatures
Too many signatures required for certain forms
Which dean required for what signature
2yr college credits no longer accepted
Unclear substitution policy
Student difficulty taking courses outside department
Transfer students on wait-list
Transfer student difficulty
The portal is too complicated and confusing
Faculty-wide WebNow Access
Credit counting difficulty
Prototype Student A
Candidate for B.S. in Industrial Design
8:30 AM
interaction with the graphical user interface.
Monday
Tuesday
Wednesday
Thursday
Friday
Sat
9:50 10:00 11:20 11:30
Here a student can choose their courses from drop down lists and populate a few possible schedules.
12:00 PM 1:00 2:20 2:30 3:50 4:00
Option 1 Option 2 Option 3
5:20 5:30 6:50 7:00
CORE CORE
8:20 8:30
CORE ELECTIVE
9:50
ELECTIVE
Option 1
Class Schedule
easily understand multiple scheduling opportunities and create quick iterations.
Core Core Core Elective Elective Total Credits
Credit #
Option 2
Credit #
Option 3
Credit #
Professor A
Department Chair of Industrial Design IDES*202*01 - Studio 1: Projects Studio IDES*222*01 - Studio 2: Techniques IDES*232*01 - Materials & Processes Sem IDES*331*01 - Human Factors Sem IDES*371*01 - Architectonics LACR*101*01 - First-Year Writing I LACR*102*01 - First-Year Writing II FAPR*221*01 - Screenprinting CRGL*225*01 - Glassblow: Form & Funct
IDES*202*01 - Studio 1: Projects Studio IDES*232*01 - Materials & Processes Sem LACR*101*01 - First-Year Writing I FAPR*221*01 - Screenprinting
SENIOR STUDIO 514
WOOD SHOP 516
25
OFFICE 516A
20
SHOP OFFICE 516E
new
edit
save JUNIOR STUDIO 512
Course #: _ _ _*_ _ _*_ _
PROJECT ROOM 515
15
CLASSROOM 513
15
member who schedules courses for their department.
METAL SHOP 516C MID CONF 518A
25
Understanding where and when space is available is a large issue.
Course Title:_______________ Credit hours:_ _ Cap #: _ _
MID STUDIO 518
to see what, where and when a class is scheduled in a virtual space.
25
Building ANDERSON ARTS BANK GERSHMAN HAMILTON MERRIAM TERRA
s
s
ur
s
ur 6
ho
ur
ho
ho
4
2
1
ho
ur
GRID Slot
Floor 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17
Weekday
Class Time 8:30 AM
Mon Tues Wed Thur Frid
9:50 10:00 11:20 11:30
12:00 PM
MECHANICAL
SOPHOMORE STUDIO 510
CLASSROOM 511
25
PHOTO ROOM 519
15
FACULTY WORKROOM 505
1:00 2:20 2:30
RESTROOM
3:50 4:00 5:20 5:30 6:50 7:00 8:20 8:30 9:50
CONF 506
ADMIN OFFICE 502
STUDENT LOUNGE 501
10
LOBBY 500
RESTROOM
Deliverable
course information.
students major.
A student can formulate multiple scheduling options by dragging a course into the weekly calendar template.
undergraduate progress. the course catalog. load by providing access strait from the Degree Audit to course catalog, without the need to remember class names or ID numbers.
Deliverable
class scheduling requirements.
machine shop or classroom.
prompts the selection of an available room through a suggestive queue (a
Collabritique: Enhancing Patron interaction in Museums Client: Archives and Museum informatics PRojECt ovERviEw In challenging museum norms, conversation between museum patrons. Using a projector and three interactive platforms, the individuals transcend the boundaries of personal space. Here they are encouraged to converse through individual and group control of a digitally-projected story. the viewed piece of art.
uses mica o t A a pan. w Led ttack on Ja o h e t a We ha 's atomic a c i r e Am
nt
prese
to re color
information from the platforms.
Projector & Computer Housing Interactive Platforms
Top: Focus group with Museum Design students Bottom: Testing and installation of Collabritique at Museums and the Web.
Research
My team and I headed to the museum to observe how people interact with exhibits to better understand the social engagements that occur.
other, and therefore are missing out on added value of opinions and discussion. to take pictures and obtain information while viewing art.
the style of art they were viewing. two main design concerns.
Top: Multiple groups and individuals in a room. One woman takes a picture of her friends with a smart phone. Bottom: Patrons on a museum tour.
interaction
Shown on the opposite page is the basis
other individuals to begin the interaction. A provocative statement is shown once all three patrons are standing on the platforms.
conversation and power of context, the patrons come to a consensus on the stories outcome. patrons speak about a piece of art, and to interact with each other in this enhanced atmosphere.
of art in their view. invisible interface and the constructs to the provocative context.
Leda Atomica Salvador Dali (1949)
Platform State
Elemental Interactive Message
A provocative statement is displayed.
changes.
changes again.
changes yet again.
iteration
After the initial introduction and testing
iteration has continued. sentence, enhancing user control. contextual interaction. with color coded sentence structures. of the University of the Arts. valuable and has helped guide the next stage of development. being scheduled and we are working
directions for the user. story is projected at the end of the interaction, i.e. a group button / lever.
Top Left: White boarding with a focus group. Bottom Left: Testing out blob detection. Top Right: Focus group session. Bottom Right: Sketching story line infrastructure.
Client: Archives and Museum informatics PRojECt ovERviEw Using the augmented reality application museums to incorporate technology, experience by adding contextual information to curated art exhibits. illuminate the relationships between pieces of art through the use of augmented reality technology.
the museum experience. An added addition is the ability to easily connect into current museum phone tours.
the user enable this interaction. from the application to a Wikipedia page on the artist and a website that adds contextually relevant information.
Top and Bottom: On display at Museums and the Web in April of 2011.
Left and Right: Examples of the interface. Reference links: http://nicolascoia.com/abduction_Europa.html http://nicolascoia.com/last_supper_remixed.html http://nicolascoia.com/goya.html Phone Tour: 619.630.9404
Research
My colleagues and I observed patrons in a museum and their interactions with technology.
Offering an augmented reality space for museum patrons to access information not readily available would add value to any patrons museum experience.
museum patrons interact with
interactions with the application. pictures of art.
information to an art exhibit.
It was apparent that providing a historically relevant time line that augments provided information from a placard was a valuable addition. Many individuals were interested in integrating the technology into their museums and wondered how it could be further developed.
Left: A woman using her smart phone to photograph a painting. Right: A patron listening to an audio tour.
testing
Initially, determining the Z-coordinates was imperative. However, after testing it’s consistency (or the application automates height to the individuals coordinates. We iterated multiple interface layouts.
Interface layouts concluded to show the artwork viewed with links to additional
reliability of Z-coordinates. Middle: Testing Layar development Right: Testing application GPS reliability, positioning and design.
1Button: An Enhanced wheelchair interface Client: Nicolas Coia Design PRojECt ovERviEw controlled with a single button. Safety and control were critical operational principles affording the user freedom of movement and peace of mind. By leveraging a simple button, the design is scalable to puff and lever controlled systems. number of actuations to perform each primary action.
The functionality map comprehensively usage and show’s a ‘step-by-step’ interaction between the interface and user
Project: University of the Arts Charette PRojECt ovERviEw
use those principles to evoke happiness through design. My team and I chose the element earth With these guiding principles, we distilled meaning out of the terms and discussed how to best incorporate our beliefs into an experience. something very natural and all around us. It is, however, a ‘lost’ piece of the urban environment.
paced urban dweller to relax, evoke patience in their daily lives and focus on the natural elements with which they are surrounded. Our audience became the urban explorer and we decided to design a relaxing and educational experience. parks that an urban explorer can stumble When sitting in one of the serene parks the dweller navigates to mediations that focus on the surrounding natural elements.
the concrete of our sidewalks and in the wood of our benches. Many see past this and feel surrounded by an unnatural environment.
Top Left: Logo Bottom Left: ‘Trail’ marker Middle: ‘Trail’ Marker on a street sign
Bottom Right: Visual showing that cities are representative of all the elements of earth.
- dirt -
- core -
ideation
culminated after a two day brainstorm.
and water to truly come to terms with these elements. We then approached the whiteboard with ideas around the numerous virtues
be imagined. various nature preserves embodies the spirit of earth by highlighting its frequency. helps evoke the feeling of patience and illuminates the qualities of earth surrounding the dweller.
what element and virtue to focus on was
virtues in another, we chose our future.
to sit, relax and meditate on how the park represents the earth around you truly creates happiness.
Top Left: ‘Trail’ marker in a Tree Bottom: PhillyPath ‘trail’ markers, stencil and marketing collateral. Top Right: Serene earth location Middle Right: ‘Trail’ marker on a street post
GUiDED MEDitAtioNS Wooden Bench Notice the bench upon which you sit, It is no longer alive, but in it are the lines of its life, Take a moment to think about this bench and its life, Allow yourself to connect with it, Although surrounded by man-made buildings and benches, They are still natural pieces of earth, just in a reborn state, Take a few deep breaths and contemplate your involvement with these surroundings. Iron Gate The gate before you is iron, A natural element on the periodic table, To allow you and other dwellers to enter and exit this resting place, Elements are natural pieces of the earth, This gate is your connection to earth, Enjoy the gate, it welcomes you.
sympathy
prototype epistemic researchproto DESI sociology visceral THINK iterate culture test
complex p ethics
usability
simple
logical
IGN
pragmatic
behavioral respect
otype
CREATE LEARN
empathy
graceful psychology values
Nicolas A Coia
Mobile: 551.404.7627 Email: coia.nac@gmail.com 1010 Arch Street, Apt #803 Philadelphia, PA 19107