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Ambition Issue 50 (January/February 2022)

Page 48

FEATURE

New Opportunities Philip Cochrane, Vice President of Delivery for Northern Ireland at Teleperformance, tells Emma Deighan how the company’s adoption of new technology during the pandemic has enabled the firm’s two large-scale call centres here to work from home while exposing it to a whole new talent pool.

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Ambition Issue 50 (January/February 2022) by NI Chamber - Issuu