By:
achieving real involvement of local people, especially users, staff and our local community in identifying their needs, agreeing priorities for commissioning, creating solutions and taking action.
• To promote local sensitivity through effective commissioning By:
setting outcome based objectives that reflect local needs and priorities. doing things at the right level – eg regional, PCT, locality – depending on the issue or outcome desired.
• To promote strong clinical leadership to drive service redesign and innovation By:
having the skills and capacity to enable effective clinical leadership and engagement in all relevant aspects of the commissioning process.
• To be a visibly credible organisation, operating to the highest standards By:
8
achieving the highest standards of probity and accountability, manage risk and maintain effective governance arrangements that make sure that the organisation is run efficiently within available resources and in a way that inspires public confidence.
Section 5
Key Issues The key issues we have identified are: • improving the health and well being of individuals • improving the health and well being of populations Improving the health and well being of individuals The personalisation of services to meet individual needs and promote independence and dignity will help local people to: • look after themselves • stay healthy and independent • participate fully as members of their communities; and • choose and easily access the type of help when they need it Improving the health and well being of populations To tackle inequalities the focus must be on those most at risk, for example, children from poorer families, isolated older people and others who are socially and economically excluded. This means: • improving the living and working opportunities that are available to each of us; • understanding current and future needs • identifying groups or areas that are getting a raw deal and giving them a voice to influence improvements and; • bringing together agencies at a local level to share knowledge and act together where necessary to improve conditions for those with most to gain