5.2
Patient and Public Involvement
Director Lead: Helena Corder and Lead Managers: Dáša Farmer / Kirsty Wayman Listening to what people tell us about the local NHS services, instead of relying on existing knowledge and assumptions enables us to better meet people‟s needs. We can develop better, more responsive services when we involve and listen to those who are already using services and to those who are not. Apart from the ongoing involvement of patients and the public to gain their views, ideas and needs, we make sure that people understand our plans and why some services need to be changed. In the last financial year, we were subject to a new duty to inform the public of our engagement and consultation activities which had influenced our decisions about the services we buy (commission) on your behalf. To demonstrate how NHS Kirklees met this duty, we published a detailed patient and public involvement annual report which can be accessed at http://www.kirklees.nhs.uk/get-involved/patient-public-involvement. The annual report for 2010/11 will be published by September 2011. Public Consultations: i)
Pharmaceutical Needs Assessment (PNA)
NHS Kirklees had a statutory duty to develop and publish a Pharmaceutical Needs Assessment (PNA) by 1 February 2011, reflecting local health needs. This work was led by the Pharmaceutical Needs Assessment Project group and consisted of representatives of community pharmacy contractors, practice based commissioners and public health. Mapping of existing pharmaceutical services against future need supported the assessment to develop our services and plan for the years ahead. The objectives of this PNA were: to have a clear picture of the current services provided by community pharmacies to be able to plan for future services to be delivered by community pharmacies to make sure that any gaps in service provision are adequately addressed to make sure that community pharmacies are used as a means of reducing health inequalities. As part of the development of our PNA, a pre-consultation exercise took place to gain staff and patients‟ views on current pharmaceutical services within each locality, also looking at which future services they might wish to have available. The information gathered was used to prepare a draft PNA and this was consulted on during August and October 2010, with drop-in sessions running across the Kirklees area and feedback being used to further develop the document.
Report Owner: Peter Flynn Report Author: The Performance Team
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