TABLE OF CONTENTS

2023 Issue 1

Longest Franchisee

28 Thirty-Five Facts for NFA’s Jade Year by Jared Johnsen, NFA communications specialist

30 Empowering Individuals and Feeding Potential Through Leadership contributed by the BURGER KINGSM Foundation

32 NFA Hall of Fame by Allison McCallum, NFA communications editor

36 RSI Launches a Sales Performance Benchmarking Dashboard contributed by Restaurant Services Inc.

38 Protecting Your Employees and Business Against Slips, Trips and Falls contributed by Lockton Cos.

40 How to Save Taxes for Your Business While Helping Your Community contributed by Mize CPAs

41 When the Passion Shines Through by Dennis Snow, Snow & Associates Inc.

42 An Employee Broke a Law: Now What? by Douglas H. Duerr, Elarbee Thompson Sapp and Wilson LLP

44 The Actions of Leadership: The Downside of Success and the Upside of Boundaries by Dan Coughlin, The Coughlin Co

46 Machine Work: Three Ways Artificial Intelligence Is Impacting Business Productivity by Laura Stack, The Productivity Pro®