6 Tips for Managing Multiple Business Location

By: SCORE

But is customer demand enough to expand your business?

Before you run out to lease another property, make sure that:

§ Your business has been steadily profitable for at least three years—not just experiencing a recent surge in profits.

§ You have a steady, positive cash flow.

§ Your current business is running smoothly. Your team must be ready to run the existing location without having you around all the time since you’ll be spending much of your time at the new location/s.

§ The need for your product or service is growing and underserved. For example, do you have more business than your location can handle, leading to long lines? Do you frequently have to turn away business? Ready to go ahead?

To ensure you start off right and stay on top of the challenges of running multiple locations, follow these steps:

1. Organize and standardize operating procedures

From employee breaks to how to handle customer complaints, you want everyone informed and onboard as to how you expect your business to be run. If you need to revise your operations manual and employee handbooks to systemize your procedures, get that handled before you open the next location. The great experience your customers get in one store should be just as good in all your locations.

2. Promote or hire good managers

Hopefully, you have built a strong bench of trustworthy and reliable employees who can either run the original location or manage the new location. Take the time to properly apprentice the managers so you can be sure they run your stores the same way you would. Eventually, you should be able to oversee all your locations at a high level, while concentrating on the big picture—leaving the day-to-day operational details to your managers.

3. Establish methods of communication

Managers need to know when to check-in and when they can handle a situation on their own. Visit each store at least once every week; also be available by email, chat, or phone. Hold weekly or bi-weekly meetings with all store managers by conference call or video chat. Request regular reports of how each location is doing.

4. Make communication a priority

Once you’re established a good communication system, use it! According to one study, businesses with multiple locations spend an average of 17 hours a week repeating and clarifying communications. Eliminate redundancy by setting up a group email chat or internal website and having employees check it consistently for announcements and updates.

5. Build team camaraderie

Once your business starts growing, it’s much harder to maintain a cohesive brand. Since your employees are an important part of your brand, you need to build team spirit. Regularly bring staff from all your locations together for business meetings and fun events where everyone can meet face-to-face. Have off-site outings and set up store-vs.-store competitions to motivate workers.

6. Simplify operations with technology

You’ll make your life and your employees’ lives a lot simpler if you have the right tools to manage multiple locations. Using cloud-based apps, such as time-tracking software, project management tools, inventory management, and accounting programs, can save you time and free you up for more one-on-one meetings and big-picture thinking. Make sure all employees know how to use the technology their duties require, either by holding in-person training sessions with a professional or hosting online webinars. If part of your staff is mobile, make sure they have the tools necessary to stay in touch and get their jobs done through mobile apps. Whether you’re opening one new location or a dozen, these steps will put you on the right track to success.

Hudson County Community College and New Jersey Reentry Corporation Announce Ground-breaking Phlebotomy Training Program for Court-involved Individuals

Assessment, Dr. Heather DeVries; and New Jersey Reentry Corporation program participants.

Dr. Reber said the training program is funded by NJ HealthWorks, a program sponsored by the United States Department of Labor, Employment and Training Administration, and administered by the New Jersey Community College Health Profession Consortium Partners. The first Phlebotomy Training Program class of about one dozen students will begin January 23, 2023. Classes will be conducted by HCCC faculty at the Governor’s Reentry Training and Employment Center in Kearny, NJ.

“We are proud to partner with Governor McGreevey and NJRC in developing and providing this Phlebotomy Training Program,” Dr. Reber said. “This is a life-changing opportunity, exclusively for courtinvolved women and men, that offers a pathway to well-paying, in-demand careers. This program also addresses a critical national need for professionals in this sector of health care.”

The U.S. Bureau of Labor Statistics reports that Phlebotomy is one of the fastest growing career sectors in the country with a projection of 21,500 openings for phlebotomists each year over the decade. The 2021 median pay for phlebotomists, who draw blood for tests, transfusions, research, or blood donations, and work in hospitals, laboratories, blood donor centers, and doctors’ offices, is $37,380 per year.

In addition to this program, Hudson County Community College and New Jersey Reentry Corporation work in partnership to provide career pathway certification training and credit-bearing learning opportunities for court involved individuals in Welding, Advanced Manufacturing, and Culinary Arts. In November 2022, HCCC and NJRC celebrated NJRC graduates of the HCCC Welding and Culinary Arts programs.

January 12, 2023, Jersey City, NJ – At a press conference yesterday, Hudson County Community College (HCCC) President, Dr. Christopher Reber, and New Jersey Reentry Corporation (NJRC) Founder and Chairman, former New Jersey Governor James McGreevey, announced the establishment of a Phlebotomy Technician Certification program leading to an industry recognized credential from the National Health career Association (NHA). The program is designed solely for court-involved individuals. Governor McGreevey and Dr. Reber were joined at the event by New Jersey Acting Director of the Division of Consumer Affairs, Cari Fais; HCCC Vice President for External Affairs and Senior Counsel to the President, Dr. Nicholas Chiaravalloti; HCCC Associate Vice President for Continuing Education and Workforce Development, Lori Margolin; HCCC Dean of Academic Affairs and

NJRC Chairman James McGreevey stated, “This Phlebotomy Training for court-involved persons to become a Certified Phlebotomy Technician is a landmark course. This is the first New Jersey Phlebotomy Training Program solely focused on the court-involved population. This three-month training program will require significant academic and substantial clinical training hours resulting in a professional phlebotomy career. The successful completion of the training will provide for national certification through the National Healthcareer Association. We are honored to partner with HCCC in our shared advocacy mission and commitment to Second Chances. We celebrate the importance of this Phlebotomy Training Course, which continues to highlight the need for ‘industry-recognized credentials’ through job training for the reentry population.”

Pictured at a Jan. 11 press conference announcing the Hudson County Community College Phlebotomy Technician Certification from left: Lori Margolin, HCCC Associate Vice President for Continuing Education and Workforce Development; Dr. Christopher Reber, HCCC President; New Jersey Reentry Corporation program participants Camille Hannah, Michael Chatmon and Kaiyah Thompson; James McGreevey, NJRC Founder and Chairman and former New Jersey governor; and Dr. Heather DeVries, HCCC Dean of Academic Affairs and Assessment.

About Hudson County Community College

Hudson County Community College serves more than 18,000 credit and non-credit students annually. The College offers nearly 90 degree and certificate programs, including award-winning English as a Second Language; Science, Technology, Engineering and Mathematics (STEM); Culinary Arts/Hospitality Management; Nursing and Health Sciences; and Humanities and Social Sciences. The HCCC Culinary Arts/Hospitality Management program was ranked number six in the U.S. by Best Choice Schools. HCCC has partnerships with major four-year colleges and universities in the greater New Jersey-New York area and beyond, accommodating seamless transfer of credits for further undergraduate and graduate education.

S&A Auto Center is a family-owned business established in 2013. It is an auto repair service provider with two locations, located in the Essex, and Hudson, counties of New Jersey. They understand that every fleet is different, therefore, they customize their maintenance plans to fit their customers´ needs. They help fleet owners and individuals with repairs and preventive maintenance wich optimizes their vehicle uptime and lifecycle. S&A Auto Center embraces a model of empowerment for the community by providing inspiration and dependable support with their auto repairservices. Customers feel the support that goes beyond having their vehicles repaired. They feel a sense of empowerment that builds the foundation for a strong community.

Core Competences

We utilize top-of-the-line equipment and diagnostic computers to provide an excellence service.

Quality control and professional service in:

· Maintenance

· Tire Service

· Transmission

· Fluid Engine

· Electrical

· Brake and battery

· Control car fleets

· Fleet repair history

PAST & CURRENT PERFORMANCES

· Kearny Board of Education

· Kearny Police Department

· Town Of Harrison

· Pathways to Independence

· Aerofarms

· Kearny Municipal Utilities Authority

· The Arc of Essex County Inc.

WHY CHOOSE S&A AUTO CENTER

We are specialists in solving the maintenance and mechanics needs of our clients. We are the most trusted and dependable auto repair shop in New Jersey and beyond built on a model of empowering communities through education.

· We utilize top-of-the-line equipment and diagnostic computers to provide the best service possible.

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· Developed “Explainer Videos” showing car issues and detailing necessary repairs