Module 1
Self Awareness
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Identify behavior changes that would improve our lives Learn about five stages of lasting change Find strategies to move through the process of self-change
Module 2
Self Management
“Working Smart”
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Identify three kinds of warning signs in tough situations Categorize our own dominant style of reacting Learn about three "survival instincts" in stress Identify three kinds of stress Learn coping strategies for each type
Module 3
Work Ethics
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Explore four levels of reasons for working Describe ways to learn an employer's written rules Understand eight common unwritten expectations & values Compare and contrast home versus work rules
Communication Skills
Soft skills for Workplace Success What is Working Smart? A two-week soft skills curriculum designed by employers, to provide the work and life skills that enhance employee productivity Working Smart is not a job search or job readiness curriculum (e.g., resumes, job club, etc.)
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Module 4
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Module 5
Problem Solving Skills
December 4, 2017 NCWorks Career Center NCWorks Career Center 2301 W Meadowview Road NC 27407 2301Greensboro, W Meadowview Road 336-297-9444 Greensboro, NC 27407 Time: 9-12 pm 336-297-9444 Check-In 8:30 am NCWorks Career Career Center NCWorks Center 607 Idol Street 607 Idol Street High Point, NC 27262 High336-882-4141 Point, NC 27262 336-882-4141 Time: 1-4 pm Check-In 12:30 pm Sponsored by the Guilford County Sponsored by theDevelopment Guilford County Board Workforce Workforce Development Board Equal opportunity/affirmative action NCWorks Career Center-Guilford County is an equalemployer/organization opportunity, affirmative action employer/organization
Understand the four C's of communication (clear, concise, correct and courteous) Learn a step-by-step method for calmly and professionally expressing a concern or complaint to supervisors/co-workers Learn a method for calmly and professionally handling feedback from supervisors or criticism from customers Practice the step of listening to others in a dispute
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Learn a five-step approach to problem solving Create logical problem statements for emotional situations Create reasonable goal statements for these problems
For more information and registration details, contact us today!