Updated Version: India Global Leaders 2014 ebook

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GlobalPolicyLeaders:India2014 Orientation Notebook


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TableOfContents Our Sponsors...4 Participant List...5 The Center for International Understanding (CIU)...6 India: Global Leaders...7 Program Purposes, Goals and Phases...8 Itinerary ...9 Flight Schedule...11 Emergency Contact Information...12 Reflection Tools...13 Responsible Photography...14 Traveling to India? Read this!...15 Safety and Health Tips! ...18 Packing Tips ...21 Packing Checklist...22 Participant Health Insurance Abroad...23 Map of India...25 Map of Bangalore...26 Map of Mumbai...27 NC-India Connections...28 Company Highlights...29 Business and Policy Resources...30 Recommended Films and Books...32 Other Resources...33

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OurSponsors! The Center for International Understanding’s 2014 professional development program to India is made possible with generous support from the following sponsors:

Farragut Mariam and Robert Hayes Charitable Trust Local Government Federal Credit Union The Moise and Vera Khayrallah Fund of the Triangle Community Foundation Quintiles SAS Institute, Inc.

Thank you! 4

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ParticipantList Representative Nathan Baskerville, House of Representatives, NC General Assembly Representative Rob Bryan, House of Representatives, NC General Assembly Senator Ben Clark, Senate, NC General Assembly Ms. Jean Davis, Asst. Secretary of Commerce International Trade, Dept of Commerce Senator Richard Gunn, Senate, NC General Assembly Adam Hartzell, Executive Director, Center for International Understanding Ms. Joy Hicks, Policy Development Analyst, NC Dept of Agriculture & Consumer Services Sucheta Jain, COO, Farragut Software Development Company Moise A. Khayrallah, Ph.D., Chief Executive Officer, Aerial BioPharma, LLC Tracey Lowder, Board Member, Stanly County Schools Representative Grier Martin, House of Representatives, NC General Assembly Dr. Lewis Martin, Triangle Orthopedics Associates Representative Susan Martin, House of Representatives, NC General Assembly Dr. Angela Mills, Board Member, Stanly County Schools Representative Tim D. Moffitt, House of Representatives, NC General Assembly Representative Tom Murry, House of Representatives, NC General Assembly Elizabeth Poole, Career Development Coordinator, Cabarrus County Schools, Senator Josh Stein, Senate, NC General Assembly Senator Jeff Tarte, Senate, NC General Assembly Staff Meredith Henderson, Senior Director of Programs, Center for International Understanding Melissa Edwards Smith, Director of Global Leader Programs, Center for International Understanding The Center for International Understanding

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Who We Are: The Center for International Understanding serves North Carolina by promoting awareness, expanding understanding and empowering action through global education. Founded in 1979, CIU is part of the University of North Carolina System.

Vision: CIU’s programs for business, policy and education leaders aim to make North Carolina the most globally engaged state in the nation.

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Global Leaders Program

Bringing the World to North Carolina The growing Indian population in North Carolina and the emergence of India as an economic force in the global market are important themes for policymakers. Leaders with a deeper understanding of global relationships will have the foresight to help build prosperous North Carolina communities that can compete and win.

WHAT IS GAINED BY LEARNING FROM INDIA? Engage with experts about the themes of innovation and entrepreneurship that run through India’s economy, from the IT sector to manufacturing to job growth. Expand upon existing relationships with N.C. businesses working in India and Indian businesses working in N.C. and consider our mutual economic and educational interests. Gain a deeper understanding of the social and historical context of India, as well as the cultural attitudes and behaviors surrounding the economy.

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PROgram Purpose The delegation will study India’s economic development, looking primarily at innovation and entrepreneurship. Participants will be asked to consider “What does this mean for North Carolina’s economy?” The program in India will include seminars, site visits to Indian companies, dialogues with professionals, and reflection time. It will open in Mumbai, the financial powerhouse of the country. The delegation will then travel to Bengaluru (Bangalore), home to India’s booming IT industry, and on to Delhi, the country’s capital city and home to international businesses. Finally, the group will travel on February 15 a short distance to Agra to visit the Taj Mahal before returning to North Carolina.

Program Goals •

Expand understanding of India’s economy today, specifically on the themes of innovation and entrepreneurship

Explore IT, import/export services and manufacturing sectors, all areas of strong economic growth in India

• Learn about features of Indian culture, history, and government that impact business interactions •

Identify policies, resources, and mutual economic and educational interests that may strengthen North Carolina’s economy

Program Phases •

November 19, 2013 -- Information Session in Raleigh

November 21, 2013 -- Information Session in Charlotte

January 15-16, 2014 -- Orientation Global Policy Leaders: India 2014

February 7-17, 2014 -- Program in India

March 27, 2014 -- Follow-Up Workshop

March 1, 2014 -- Complete Final Evaluation Survey of the Program

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Itinerary (February 7 - 17 , 2014) th

Friday, February 7

Depart from RDU/Charlotte for Mumbai, India

Saturday, February 8

Mumbai

Evening: Arrive & Transfer to Taj Mahal Palace – Tower Wing Sunday, February 9

Casual Attire

Mumbai

7:30-10:30 am: Breakfast served at Shamiana Restaurant 9:45am: Briefing on itinerary, program goals, logistics, safety (CIU facilitating)

Casual Attire

10:30am-5:00pm: Orientation Authentica (Lunch, Jain Temple, Hanging Gardens, Tower of Silence, Dharavi) Evening:

Group Dinner hosted by SAS at Mumbai Cricket Club

Monday, February 10

Mumbai/Bangalore

7:00-10:30 am: Breakfast served at Shamina Restaurant

Business Casual

Morning/Afternoon: Federation of Indian Chambers of Commerce and Industry, and National Bank of Agriculture and Rural Development meeting. (Group Lunch & Dinner on the way to airport or at airport). 9:20 pm: Depart for Bangalore, Arrive and transfer to Taj West End Tuesday, February 11 Bangalore 6:30-8:30 am: Breakfast Served at Mynt Restaurant 9:00am: Meet to debrief Mumbai experience, discuss relevance for NC economy & overview of Bangalore itinerary 10:00 am-12:00 pm: Company Visit with Infosys

Business Formal

12:30 pm- 2:00 pm: Company Visit with Wipro (lunch included) 3:00 pm- 5:00 pm: Company Visit with HCL 7:30pm: Group Dinner with invited guests (~14 TiE Charter Members to attend) Wednesday, February 12

Bangalore

6:30-10:30am: Breakfast served at Mynt Restaurant 10:00-12:00am: Visit to Indian Institute of Management, N S Raghavan Centre for Entrepreneurial Learning 12:00-1:00 pm: Lunch at IIM

Business Formal

3:00-5:00pm: Renewable Energy Panel Selco, TIDE. (Dinner on the way to airport or at airport) 9: 05 pm: Depart for Delhi, Arrive and transfer to The Taj Mahal Hotel

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Thursday, February 13

Delhi

7:30-9:45 am: Breakfast served at Machan Restaurant Morning: Presentation at Hotel by NC Agriculture Products Represenative

Itinerary continued...

Lunch: Lunch on your own 2:00 pm: Meeting with Senior Commercial Officer John McCaslin, US Embassy

Business Formal

Evening: Free / Dinner on own Friday, February 14

Delhi

6:30-10:30am: Breakfast at Hotel Restaurant 10:00am-12:00pm: Company Visit with GMR 12:00 pm: Lunch at Lodhi Gardens

Business Formal

3:00pm-5:00pm: Orientation to Delhi Evening: Group dinner & cultural performance with invited guests Saturday, February 15 Delhi/Agra 6:30-10:30 am: Breakfast served at hotel (check out in the morning before departing) Morning: Company Visit with Fabindia Lunch & Final Debriefing Afternoon: Optional Agra Tour

Business Casual

Late Afternoon: Depart for Agra by bus (~4 hrs travel time) Arrive in Agra: Check in to Radisson Blu Evening: Free / Dinner on own Sunday, February 16

Agra, India / Delhi, India / In-Transit back to NC

5:00 am: Meet in Lobby to depart 5:30am: Sunrise Tour of Taj Mahal 7:30am: Return to hotel for breakfast at the Latitude Restaurant 8:30am: Depart for Agra Fort & Mosaic Craftsman Tour

Casual Attire

11:30am: Return to hotel to freshen up, have lunch & check out 2:00pm: Depart for Delhi International Airport by bus (~4 hrs travel time) 6:00pm: Arrive in Delhi Dinner 11:30 pm: Flights depart for Newark, NJ Friday, February 17

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In Transit- Return to U.S

Flights arrive back to U.S. this day

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Departure & Return Schedule DEPARTURE - RALEIGH DATE

AIRLINE FLT.# FROM

TO

DEPART ARRIVAL

2/7/14

United

4662 Raleigh

Newark

12:32PM 2:21PM

2/7/14

United

48

Mumbai

8:10PM

Newark

9:40PM (2/8/14)

DEPARTURE - CHARLOTTE DATE

AIRLINE

FLT.#FROM

2/7/14

United

4325 Charlotte Newark

12:00PM 1:47PM

2/7/14

United

48

8:10PM

Newark

TO Mumbai

DEPART ARRIVAL 9:40PM (2/8/14)

RETURN - RALEIGH DATE

AIRLINE FLT.# FROM

2/16/14 United

83

Delhi

2/17/14 United

4548 Newark

TO

DEPART ARRIVAL

Newark

11:35PM

4:45AM (2/17/14)

Raleigh

8:46AM

10:29AM

RETURN - CHARLOTTE DATE

AIRLINE FLT.# FROM

2/16/14 United

83

Delhi

2/17/14 United

4471 Newark

TO

DEPART ARRIVAL

Newark

11:35PM

Charlotte 6:30AM

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4:45AM (2/17/14) 8:34AM

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Emergency Contact Information Hotel Contact Information Taj Mahal Palace – Tower Wing, Mumbai Apollo Bunder Mumbai - 400 001 Maharashtra, India Telephone: +91 22 6665 3366 The Taj West End, Bangalore #25 Race Course Road Bangalore - 560 001 Karnataka, India Telephone: +91 80 6660 5660

The Taj Mahal Hotel, Delhi Number One Mansingh Road New Delhi - 110 011 Delhi, India Telephone: +91 11 23026162 Radisson Blu Hotel, Agra Radisson Blu Hotel Agra Taj East Gate Rd Taj East Gate Road 282001 Agra, India Telephone: +91 5624055555

Primary Contact Partners in India

Ravi Raj, Authentica Leisure #11 Madhuban, 36 Bhusari Colony, Kothrud, Pune 411038, India Mobile Phones: +91.966.508.1892 [Ravi] & +91.997.071.7759 [Sayalee] CIU Staff CELL PHONE IN INDIA, 919-208-9438

Families may also contact:

Stephanie Caplan Director Of Communications Center for International Understanding 919-848-6707 (Home) 919-271-5992 (Cell) 252-964-3159 (alternate home)

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ReflectionTools

Upon Your Return:

It is important to reread and review your journal after your return home. When we participate in a global study program, we often take the Continue to reflect on some time to learn about the culture we will be visiting. However, it is also of your experiences in India important to look at ourselves and what we bring to the experience. and their effect on your life One of the key players in the experience is you. It is your eyes that will in North Carolina. Some see, your ears that will hear, and your personal experiences and history additional questions that that will help you to interpret what you see and hear. may be helpful are: Although we will be meeting in large group debriefing sessions during • What did the the course of the program in India, a journal is a great tool to help you experience of traveling to reflect on your experience on a day-to-day basis as well as upon your India with this global study return home. program mean to you?

In Country:

Before You Go: It is recommended that you begin your journal before leaving the country. Reflect on your feelings about traveling to India, your reasons for joining this study program, your expectations, and on questions you hope to have answered. Below are some questions to help you get started: • Why are you taking this journey? • What are you anticipating most about the program in India? • What are you concerned or anxious about?

While we are in India, you can use your journal to record your journey. Some things to think about are: •

Notes from presentations

Specific quotes

• Sounds, smells, sights, etc. that you are experiencing •

Questions

• Experiences outside the formal program agenda •

Dreams

Stories, poems, sketches

• What are your assumptions • Use your journal to collect about India, the Indian culture, and mementos, such as pictures, Indian education? How do you postcards, etc., to share with expect the country and the people students and faculty you meet to look, sound, act, etc? • Record commitments or • What are the key questions intentions to act when you return you would like to have answered in home India?

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• What are some of the main ideas that you would like to convey to your family, friends and colleagues about India now that you have been there? • How will this experience impact your professional practice? • What are some initial ideas that you have for recommendations for North Carolina policy and/ or programs based on your experiences? • What is the most important learning you derived from this experience? Bring your journal with you to the follow-up workshop. You may find that you want to refer to it as you begin the next stage of your action-planning.

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Responsible Photography Most participants on a travel seminar come with camera in hand, eager to photograph their experience for their own memories and to share with friends and family. Photos are a great way to document a travel seminar, but a camera can be a tricky tool to use well. How you use your camera reflects your level of respect for the local people and your long-term commitment to mutual understanding and responsible travel.

Guidelines for Taking Photos on a Travel Seminar: •

Ask Permission before you

take a photo, even if it is just a smile and a nod toward your camera. • Avoid Telephoto Lenses: It is best to use them only when shooting landscapes, animals or during performances or festivals, when it is difficult to get close to people. Even then try to seek your subject out afterward to tell them you’ve taken a photo and explain who you are. • Send copies: If possible, offer to send a copy if it turns out well and make sure you follow up. • Pay Attention to Your Prejudices: Ask yourself why you feel compelled to take a photo. Ask yourself how you would feel if the situation were reversed: would you feel comfortable having your photo taken by this person in these circumstances?

• Make Connections: On your travel seminar, you will have the opportunity to meet and talk with many local people. Take pictures of the friends that you make instead of trying to grab images from strangers on the street. • Take pictures of normal things. Pictures of your room, meals, stores, etc. will help you answer some of the basic questions like “what did you eat?” • Your trip leaders, resource people and fellow participants all form an important part of your experience. Photos of them will help trigger memories and capture the flavor of visits.

• Get closer and pay attention to details: The best pictures are ones where the subject is clear and where details help to tell the story. Getting closer (easier when the subject is not a person), can vastly improve your photo. Note: these guidelines were modified from an article by Chris Welch, Tips for Making Better Travel Photos, found in the Minneapolis StarTribune, Sunday July 16, 2000, page G9.

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TravelingtoIndia?ReadThis! India’s

History is Long and Diverse: India has been shaped by its long history and its unique geography. Through thousands of years of contact sharing customs, traditions and ideas with its neighbors, India has also preserved its ancient heritages formed during the Indus Valley Civilization, evolving during the Vedic age, rise and decline of Buddhism, Golden Age, Muslim conquests and European colonization. India’s great diversity of cultural practices, languages, customs, and traditions are examples of this unique co-mingling over the past five millennia. Religious systems such as Hinduism, Jainism, Buddhism, and Sikhism were born in India.

Greetings

Beyond the Handshake: Namaste is India´s traditional greeting. One presses the palms together (fingers up) below the chin and says Namaste (in the south, Namaskaram). To show respect, add a slight bow. Out of respect for women´s privacy, men usually do not shake hands with women in public. However, Indian men will shake hands with Western women. “Hello” and “Hi” are acceptable among peers, but address superiors formally.

Titles and Courtesy:

It is polite to use titles such as Professor, Doctor, Mr., Shri (for men), Shreemati (married women), Kumari (unmarried women), or the suffix -ji with a last name to show respect. Likewise, the title or term Hajji (for men) or Hajjah (for women) is a Muslim term of respect for a person who has made the hajj – a pilgrimage to Mecca. If you do not know the title, use “Sir” or “Madam.” Muslims use the right hand for a salaam gesture of greeting and farewell. Indians usually ask permission before leaving others and bid farewell to each individual.

Hand Gestures and Public Behavior: Excessive hand gestures or verbal

articulation are considered impolite. Beckon with the palm down; point with the chin. It is impolite to sniff or handle flowers in bazaars. Grasping one’s own ears expresses repentance or sincerity. Feet or shoes should not touch another person; if they do, an immediate apology is necessary. Whistling is very impolite. Winking or whistling is considered unladylike. Public displays of affection are inappropriate. Postage stamps are moistened with water. Cover your head when entering a Sikh shrine. Women cover their heads in temples.

Hospitality: Home visits are often unan-

nounced. The need for prior arrangements is increasing in cities. It is impolite to decline an invitation; if one cannot attend, one says, “I´ll try.” Women may not be involved in some social functions. At some gatherings, guests given a garland of flowers remove and carry it to show humility. Guests respond by giving gifts such as flowers, specialty foods (fruits, sweets).

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MoreonTravelingtoIndia? More on hospitality: Many Indians do not wear shoes inside the home. Hosts offer

guests water, tea or coffee, and fruits or sweets. It is polite initially to refuse refreshments before accepting them. Visitors indicate they are ready to leave by saying Namaste. In temples, saffron powder, holy water from the Ganges River, and sometimes food are offered to visitors as prasad, or blessings from the gods; refusing these gifts is discourteous.

Eating habits vary between traditional and

modern settings: Modern (often urban) families follow many Western customs. Many families eat with the right hand instead of utensils. Women may eat after other family members and guests. Wait to be seated. Do not touch your lips to a communal cup. A Namaste can indicate one has had enough to eat. Leaving a small amount of food on your plate indicates that you are satisfied; finishing indicates that you are still hungry.

Eating and Religion: Hindus do not eat beef and many are vegetarians. Muslims do not eat pork or drink alcohol. Sikhs do not eat beef. Lamb, chicken, and fish are the most commonly served main courses for non-vegetarian meals as they avoid the meat restrictions of the religious groups.

Business Etiquette

Click the above image for more information about food and etiquette in India!

Religion, education and social class influence greetings. As a hierarchical culture, greet the eldest or most senior person first. When leaving, bid farewell to each person individually. Men shake hands with men and women shake hands with women; however there are fewer handshakes between men and women because of religious beliefs. If uncertain, wait and observe.

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MoreonTravelingtoIndia? How to handle money:

Click onthemoney for more information!

The Indian rupee (Rs) is divided into 100 paise (p), but paise coins are increasingly rare. Coins come in denominations of 5, 10, 20, 25 and 50 paise, and Rs 1, 2 and 5; notes come in Rs 10, 20, 50, 100, 500 and 1000 (this last bill can be hard to change outside banks). The Indian rupee is linked to a basket of currencies and its value is generally stable. ATMs linked to international networks are common in most towns and cities in India. However, carry cash as a backup in case the power goes down, the ATM is out of order, or you lose or break your plastic.

Whenever changing money, check every note. Banks staple bills together into bricks, which puts a lot of wear and tear on the currency. Do not accept any filthy, ripped or disintegrating notes, as these may not be accepted as payment. If you get stuck with such notes, change them to new bills at branches of the Reserve Bank of India in major cities. Nobody in India ever seems to have change, so it’s a good idea to maintain a stock of smaller currency. Try to stockpile Rs 10, 20 and 50 notes; change bigger bills into these denominations every time you change money. Officially, you cannot take rupees out India, but this is laxly enforced. However, you can change any leftover rupees back into foreign currency, most easily at the airport (some banks have a Rs 1000 minimum). Note that some airport banks will only change a minimum of Rs 1000. You may require encashment certificates or a credit-card receipt, and you may also have to show your passport and airline ticket.

Using your cell phone in India: Call your cell phone provider to make sure that they offer phone coverage in India and that your specific phone model will work. Ask to be upgraded to international roaming if necessary. Purchase the correct plug adapters from an electronics store before you leave home so that you can charge your cell phone while abroad. Calling India from the U.S.: Dial 011, the international access code. Dial 91 (the

country code for India). Dial the 2 or 3-digit code of the city you wish to call (Mumbai is 22, Bangalore is 80, Delhi is 11, Agra is 562). Dial the rest of the telephone number. If you follow these steps but still can’t connect, dial 00 and ask the international operator to help you place the call.

Calling the U.S. from India: First dial “00” (this is the international prefix to dial out-

side of India). Then dial “1” (this is the international code used to dial to the U.S.). Follow that by the area code and phone number.

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Safetyand HealthTips The Center cannot guarantee your safety while traveling but the staff is very conscious of participant safety in planning and carrying out programs abroad. CIU staff: •

Communicate with international counterparts on local safety issues

Monitor State Department advisories and warnings

Contact State Department Country Desk or US Consulate or Embassy in country when conditions seem questionable

Provide you with Emergency Contact Information

Register your group at the nearest US Consulate or Embassy with a list of participants and the group itinerary

Although there are certain inherent risks in international travel, there are things that you can do to help insure your own safety and that of the group. The Center strongly recommends the valuable suggestions found in the State Department publication, “A Safe Trip Abroad” available at http://travel.state.gov/travel/tips/safety/ safety_1747.html at contains some valuable suggestions. In addition, the Center recommends the following actions by participants found on the following pages.

Click the State Department Logo to the left for more specific information about Safety in India! (Also includes Embassy and Consulate Information)

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BEHAVIOR • Avoid public places where U.S. Americans are known to congregate, for example, Hard Rock Café, American Express offices, etc. • Don’t draw attention to yourself or the group by talking loudly in public. U.S. Americans in their enthusiasm for their new experiences can seem unintentionally obnoxious to others. • If you become aware of a dangerous situation or a possible health hazard, contact the group leader immediately. • Respect the customs and obey the laws of the host country. • Be on your best behavior. For example, avoid arguments over a restaurant tab, which would call attention to you. • Watch out for members of the group. • Beware of pickpockets. Carry purses securely tucked under your arm. Carry valuables such as passports and tickets in an internal pocket or under your clothing or leave them in the hotel lock box. • Be alert to your surroundings and those around you. • Keep away from political and other demonstrations. • Be careful of WHO and WHAT you photograph. Always ask permission before taking pictures.

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SAFETY WHILE TRAVELING • Avoid unregulated modes of transportation. • Carry the Emergency Contact List and the itinerary with you at all times. • Carry a card with your hotel or host address written out in the host language for easy reference by host nationals, taxi drivers, etc. A hotel business card or brochure can serve this purpose. • Stay with the group. If you must leave the group, inform the leader or a group member of your whereabouts. Use the buddy system to help insure the safety of all. • Be alert in airports. Don’t leave your bags unattended or agree to watch a stranger’s bag. • Make copies of the picture page of your passport and any other important documents you carry with you (i.e., visas, green card). Give a copy to the Center, leave a copy at home and carry a copy with you. • Don’t go anywhere with a stranger. • Travel light. It will simplify check in at airports but it will also make you more mobile in the event that you have to move quickly in an emergency. • Walk only in well-lighted, populated areas. • Travel with a companion whenever possible; Travel in daylight hours if you must travel alone. • Familiarize yourself with the public transportation system to avoid appearing like a vulnerable tourist.

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HEALTH • During long international flights, walk around the plane frequently to keep your circulation going and help avoid blood clots. Flex legs, feet and ankles in the seat. • Drink lots of water and avoid dehydration by limiting alcohol and caffeine intake. • Elastic support stockings may help reduce the danger of blood clots. • Carry medicines in prescription bottles with you in carry on luggage. If you may need refills carry prescriptions as well. • Take extra pairs of contacts or prescription lenses.

FINANCES • Be discreet when paying for something. • Be cautious when withdrawing funds from ATM’s again being conscious of people around you.

• Have an emergency financial plan. For example, have a credit card which can be used in the event of unexpected expenses.

• Carry your HTH health insurance card with you at all times. • Consider purchasing individual cancellation insurance, which is not covered by the program fee.

• Do not buy food on the streets, unless it is commercially packaged. • Drink only bottled water unless the CDC guidelines and the program coordinators have indicated that tap water is safe to drink. • Follow CDC guidelines and recommendations by program coordinators regarding eating raw fruits and vegetables.

Check Out the Following Websites for Additional Safety & Health Tips American Citizens Services- US Department of State A Safe Trip Abroad US Department of State Travel Warnings Health Information for travelers

DRESS • Dress to blend in with the local culture so as to avoid calling attention to yourself. Avoid American flags, university paraphernalia, tennis shoes, baseball caps, and other clothing that marks you as an American.

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Deep Vein Thrombosis Traveler’s Diarrhea

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Packing Tips Carry on baggage: Be sure to include

all medications in their prescription containers and at least a change of underwear in your carry on luggage since it is not unusual to have bags arrive later than you do!

Clothes: Business or business casual clothing will be

appropriate for meetings with government officials and site visits. Semi-casual dress will be fine for days when we are sightseeing and traveling. Plan to layer clothing since weather can be changeable and unpredictable. Take clothes which are wrinkle resistant, hand washable, darker colors (to hide dirt), quick drying, interchangeable. Also, don’t worry about wearing the same clothes several times. Others will be doing the same thing!

Liquids: Liquids, gels and/or aerosols

in carry-on bags must fit in one clear, re-sealable quart-sized plastic bag. The TSA’s 3-1-1 rule describes specific requirements for bringing liquids through security checkpoints: 3 ounce bottles or less; 1 quart-sized, clear, plastic, ziptop bag; 1 bag per passenger placed in screening bin. Plastic bags must be completely sealed and will be x-rayed at the security checkpoint separately. The following items are allowed, but must be presented to officials at security checkpoints if they are not contained in clear plastic bags or are of greater volume than 3oz. • Medications (liquid, gel or aerosol) • Liquids, juices or gels for diabetic passengers who indicate a need for such items to address their medical condition. (A letter from your physician is not necessary).

Luggage: Travel light! You will be handling your

own luggage, often in very crowded circumstances. We ask that you limit your luggage to one checked bag and one carry-on bag. Airlines have varying regulations and fees related to baggage;please check your carrier’s website for specifics. Once you pack, walk around the block with your luggage to be sure you are comfortable porting your bags. The Transportation Security Administration (TSA) website is a good resource for and what to pack, along with updates on restrictions: http://www.tsa.gov/stakeholders/travelers.

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Packing Checklist

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Passport

̘​̘

Ticket

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Debit/Credit Card (Let your bank know your travel plans to avoid hassles)

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Cell Phone (check with your service provider.)

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Extra pair of glasses or contact lenses, and a copy of your lens prescription

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Copy of the first page of your passport(as well as visas, if applicable) stored separately from your passport

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Electric converter and/or adaptor if you want to use electrical devices

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Watch/Travel Alarm Clock (especially if you are not bringing your cell phone, in order to stay on time)

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Toilet paper or tissues for use in public toilets (be sure to have this in your purse or on you when outside of the hotel)

̘​̘

Lightweight Flashlight

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Camera/memory card

̘​̘

Medical/health supplies, including: band- aids, OTC diarrhea medication, Tylenol/ Aspirin, etc.

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Journal for keeping notes and observations.

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Medications in their prescription containers for the entire trip/copy of prescriptions if you anticipate needing refills

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Wash-and-dry towelettes or hand sanitizer

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Insurance card and claim form (Provided by CIU staff).

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Business clothes for educational programming; casual dress for sightseeing and free time.

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Raincoat/jacket or umbrella

̘​̘

1 pair of comfortable business shoes

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1 pair of comfortable walking shoes

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Earplugs, especially if you are a light sleeper

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Cosmetics

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Participant HealthInsurance WhileAbroad

HTH Worldwide Numbers

While you are abroad: +1-610-254-8771 (collect calls accepted)

The participant program fee covers international health insurance through HTH Worldwide Insurance Services. This policy is valid while abroad, for the dates listed on your HTH Medical Insurance ID card. Should your travel plans go beyond the dates of the program, contact CIU to extend your health coverage. This policy covers health only. You are advised to seriously consider purchasing lost baggage and/or trip cancellation insurance since CIU is not responsible for the cost of missed flights for illness or other reasons. The Plan features HTH Worldwide’s Global Health and Safety Services- online tools ( hyperlink “online tools”) and toll-free assistance to help members manage their health and safety risks, from finding the right doctor to receiving real-time alerts and advice on health and security threats. Visit the HTH website for these resources and for additional information.

Within the US: 1-800-257-4823

HTH Website http://hthstudents.com HTH Email assist@hthworldwide.com Center for International Understanding, Raleigh, NC 919-420-1360 In all calls to HTH Worldwide Insurance Service, please refer to the patient name and the University of North Carolina sub category USSNC CTR INTL UNDERSTANDING, Policy Number BCS-3428-A-13 which covers all participants in NC Center for International Understanding programs.

Please carry your HTH Worldwide Insurance ID card and claim form with you at all times while traveling abroad in the event of a health emergency.

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IN AN emergency, seek appropriate medical care directly and then call HTH worldwide . Ask the CIU program

coordinator or local contact person for health care provider suggestions. Or call HTH Worldwide directly for referrals to doctors or hospitals. Once at the health care provider, present the insurance card as proof of coverage.

Payment: Referrals to medical facilities are not intended as payment guarantees but are intended to direct participants to quality medical services. Thus, the participant may still have to pay part of all related expenses and request reimbursement later. If required to pay for all of part of the services, have the doctor sign the claim form provided to you and provide a receipt of payment. You can submit the claim form to HTH Worldwide along with receipts when you return to the U.S. If the service provider wants to coordinate payment directly with HTH or wants proof of coverage other than the insurance card, the provider should call HTH Worldwide and identity the participant as a member of the University of North Carolina group plan.

The Plan Covers Emergency Medical Evacuations and repatriations which are subject to the prior approval of hth worldwide insurance services.

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The Center for International Understanding


MapofIndia

Did you know in 2012 the U.S. census bureau reported that 224,297 people living in NC’s population are of Asian decent! The Center for International Understanding

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MapofBangalore “

Didyouknow? Bangalore has the highest number of software companies in India-242, followed by Hyderabad -178, Pune - 127. Hence called the Silicon Valley of India. 26

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MapofMumbai “

TravelQuizforMumbai ClicktheImagebelowtotakethequiz!

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NC-IndiaConnections “

QuickFacts • In 2011, NC-India trade totaled more than $1.2 billion • India Ranked as18th largest trading partners of North Carolina • Between 2011 and 2012 there was a 25.3 % increase in exports to India from North Carolina • The 2nd largest share of foreign-born population in North Carolina is from India • North Carolina’s colleges and universities saw an increase of nearly 9 percent in the number of foreign students coming to study in the last academic year • Most of the foreign students in North Carolina come from China, followed by India, South Korea and Saudi Arabia

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CompanyHighlights (Clickontheimagestolearnmore)

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BusinessandPolicyResources (Clickontheimagestolearnmore)

“Indian IT companies create more jobs in US than American peers”

Has the ideas machine broken down?

“Is Education Policy Increasing Inequality?”

“Jugaad: A New Innovation Mindset” “Chasing the dragon “

“The Mass Power of India’s Other IT Sector”

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‘Governance in India is broken’

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BusinessandPolicyResources (Clickontheimagestolearnmore) Books

Videosand Resources

“India’s Invisible Innovation”

SHASHI THAROOR The Center for International Understanding

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RecommendedFilmsandBooks (Clickontheimagestolearnmore)

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The Center for International Understanding


OtherResources (Clickontheimagestolearnmore)

Explore India Series

“East vs. West -- the myths that mystify�

TravelResources andTips

India Travel Podcast The Center for International Understanding

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100 East Six Forks Rd., Suite 300, Raleigh, NC 27609 Phone: 919.420.1360 Web: ciu.northcarolina.edu

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