how mAy we Assist yoU?
pArking & trAnsportAtion
have a question, request or comment? please visit our concert concierge, which is available to help you with anything you might need during your visit. located in the main lobby, concert concierge is open through the end of intermission.
located directly across third Avenue from the schermerhorn, the pinnacle at symphony place offers symphony patrons pre-paid parking at a discount! to purchase, please call 615.687.6401.
conceRt concieRge
seRvices foR guests with DisAbilities
schermerhorn symphony center has been carefully designed to be barrier-free and meets or exceeds all criteria established by the Americans with Disabilities Act (ADA). All public spaces, restrooms, meeting rooms, offices, backstage dressing rooms and orchestra lounge, and production control rooms will accommodate performers, staff and guests with disabilities. interior signage and all elevators make use of braille lettering for directional signs in both public and backstage areas, including all room signs. An infrared hearing system is available for guests who are hearing impaired. headsets are available at no charge on a first-come, firstserved basis from the coat-check area on the lounge level, and from the concert concierge. Accessible and companion seating are available at all seating and price levels with excellent acoustics and sight lines to the stage. transfer seating is also available to allow guests in wheelchairs to transfer easily to seats in the hall. please arrange in advance for accessible seating by calling a customer service representative at 615.687.6400. emeRgency messAges
guests expecting urgent calls may leave their name and exact seat information (seating level, door number, row and seat number) with any usher. Anyone needing to reach guests during an event may call the security Desk at 615.687.6610. lost AnD founD
please check with the house manager’s office for any items that may have been left in the building. the phone number for lost and found is 615.687.6450.
pARKing At the pinnAcle
vAlet
valet parking, provided by parking management company, is available on symphony place, on the north side of the building between third and fourth avenues. we also offer pre-paid valet parking; for more details, call 615.687.6401. chAuffeuReD tRAnspoRtAtion
grand Avenue, the official transportation provider for the nashville symphony, offers town cars, sedans, limousines and bus transport for individuals and groups of all sizes. to make a reservation, please contact grandAvenuelimo.com or 615.714.5466.
ticket sAles the box office is on the fourth Avenue side of the building closest to symphony place. tickets may be purchased with mastercard, visA, American express, Discover, cash or local personal checks. limited 15-minute parking is available on fourth Avenue just outside the box office. regular hours: 10 a.m.-6 p.m. monday-friday 10 a.m.-2 p.m. saturday hours on Concert days: 10 a.m. to intermission monday-saturday call for hours on sunday tickets are also available by visiting nashvillesymphony.org or by phoning the box office at 615.687.6400. cAn’t mAKe A conceRt?
if you are unable to use your tickets, you may exchange them for another performance, availability permitting, or you may donate them for a tax deduction. tickets must be exchanged or donated by 6 p.m. on the day before the performance. some restrictions may apply. call 615.687.6401.
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