G N A A N E WS & E VE NTS
2016 B oard o f D irec tors
FE B RUA RY 2016
CONTENTS Features
5
7
Association News
8 EDUCATIONAL OPPORTUNITIES Investing In Your Future 9 FALL IN LOVE WITH GNAA Green Village Recycling 14 CALENDAR Something Special Noted on the Calendar 15 MEMBERSHIP MIXER Thursday, March 10 16 MANAGERS LUNCHEON What’s In & Out 17 ASSOCIATES LUNCHEON Marketing to the New Nashville 18 MAINTENANCE LUNCHEON Keep Calm & Swim On 18 MAINTENANCE APPRECIATION Tuesday, March 15 21 MOVERS & SHAKERS Joyce Wolfe with Bug Solutions 21 MOMENTS WITH MAY The Adventures of May B. Knutts
BELL PARTNERS
Lisa Swick, RM; Joslin Hobart, RM; Wendy England, Eric Johnson, Jeff Uselton, Linda Loftin, Amy Stewart, Stacey Sparkman, Laura Tucker, Cindy Payne, Casey Maddox, Melissa Dornan
Cover photo by Penny Rawls Photography
VICE-CHAIRMAN ANDREW KLAHN, CAM, CAPS, NALP, HCCP SECRETARY/TREASURER STEPHANIE BURNS, CAPS, CAM, NALP IMMEDIATE PAST CHAIRMAN STACY MOLEN, CAM
#nashaptassoc
COVER SPONSORED BY
MAINTENANCE REPRESENTATIVE JOHN JOHNSON, CAMT, CPO ASSOCIATES REPRESENTATIVE LACEY SMITHSON, NALP MANAGEMENT DIRECTORS ANNE ADAMS, CAM, NALP KITTY BARRY BRIGITTE BYRON, CAM JO ANNE CORBITT, CPM® TRACEY CROWE LISA JULIEN, CAM, CAPS, ARM BRET MARCHBANKS, CAM STACEY SPARKMAN, CAM ZAC WARD TAMMY WILLIAMS MAINTENANCE DIRECTORS RUSTY GUILLIAMS, CAMT II, CPO DIANE MASON, CAMT, CPO ASSOCIATE DIRECTORS JACK ABERNATHY, CAS JILL CARPENTER, CAS KELLY LUCKY JENNIFER McCOY DWAYNE RAWLS, CAS MDHA REPRESENTATIVE NORMAN DEEP LEGAL ADVISOR WES HALL PRESIDENT DIANE CARTER DIRECTOR OF COMMUNICATIONS & MARKETING JENNA W. WILLIS DIRECTOR OF EDUCATION & EVENTS DANIEL SIRCY
@nashaptassoc
All social media pages can be accessed through the GNAA website at www.nashvilleaptasn.org. Want to receive text message alerts? Email your name, property or company and cell number to info@nashvilleaptasn.org.
About the Cover
CHAIRMAN-ELECT LISA SWICK , CAPS
MANAGERS REPRESENTATIVE ABBY WITTENMEIER
5 IT’S THE LAW Don’t Hold Attempted Payments in the Drawer 6 TAA Affordable & Workforce Housing at the Forefront of 2016 Legislation 7 NOW FEATURING Bell Partners, Inc.
#greaternashvilleapartmentassociation
CHAIRMAN DIANA ENGLISH, CAM, ARM
FINANCE CONNIE MORRIS MEMBERSHIP DEVELOPMENT & SALES GINNY JOHNSON ACTIVE PAST CHAIRMEN MARY BRADLEY BRAD CATHER, CPM®, HCCP, SHCM KIRBY DAVIS FAYE ELLIS, CPM® ANDY GASS, ARM BARBARA HAYNES SHELLEY JAMES, CAPS TAMMY LEE, CAM CHARI LEWIS, CPM® LINDA MASON, CAPS NANCY MORRIS, ARM LINDA PAGE, CPM®, ARM JUDY ROSE, CPM® RITA WILKINSON, CPM®, ARM JOYCE WOLFE, ARM
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I T’S TH E LAW
Don’t Hold Attempted Payments in the Drawer EVICTIONS CAN BE time-consuming and costly. The last thing
we need is to have the process stopped in its tracks by accepting, either knowingly or accidentally, any form or amount of payment. Tennessee Code Annotated 66-28-508, states in its entirety: “If the landlord accepts rent without reservation and with knowledge of a tenant default, the landlord by such acceptance condones the default and thereby waives such landlord’s right and is estopped from terminating the rental agreement as to that breach.”
BY WES HALL, LAW OFFICE OF HALL & ASSOCIATES
This statute is crystal clear. DON’T DO IT! If you are aware of a tenant’s breach of lease and you accept rent without reservation, you can no longer evict for that breach. Period. Don’t accept rent without reservation if you wish to move forward with the eviction process. So what do you do if the tenant comes to the rental office with a payment after you are aware of their breach? Simply do not accept the payment. You can explain to them as politely as possible that due to their breach of the lease, their attempted payment cannot be accepted. What if the tenant drops a payment on your desk and quickly leaves the office? There is no need to chase the tenant down and force them to take the payment back. Immediately document the time the payment was received, make a copy, and forward the original payment to your attorney without delay. The tenant will be made aware that the payment has been accepted with reservation and that the eviction process is continuing. What if the payment appears in the drop box? The same procedure applies. Document the time the payment was received or discovered, make a copy and forward the original to your attorney. The longer you wait, the more likely it is that a judge may interpret that delay as your acceptance without reservation. Be sure not to mark the payment “Received” or stamped “For Deposit.” Do not write the tenant a receipt. You must do everything possible to document and make clear the fact that the payment was not negotiated or applied to the balance due. Please note that this statute is triggered as soon as you are aware of a breach of the lease. If a tenant is harboring an unauthorized tenant, an unauthorized pet, or they’ve had noise complaints over the weekend, acceptance of rent will void your right to terminate tenancy for those breaches. Be careful! Tenants, their attorneys, and the judiciary are well aware of this statute and have successfully used it countless times to sabotage an otherwise legitimate eviction case. They will attempt to have a payment accepted any way they can. They may drop a payment in the night drop box, they may try to hand a payment off to a maintenance technician making a repair, or they may have a friend try to leave it at the desk. Be sure your entire staff is aware of your pending evictions and your policy regarding rent payments attempted or received after a breach of the lease. Finally, we’ve previously written about these precautions regarding electronic payments. Keep in mind that the statute applies equally to these payment systems, and they also should be closely monitored and maintained to prevent online payments from spoiling your eviction case. Acceptance of payments after being aware of a default is and always has been the best friend of a tenant who has breached their lease. Educate all staff, especially new members of your team, as to the dangers of the waiver of right to terminate statute. Communicate with all staff members as to those tenants who are in breach of their lease. Then, REACT AND DON’T HOLD ATTEMPTED PAYMENTS IN THE DRAWER! GN AA N E WS & EVEN TS
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TEN N ESS EE A PA RTMEN T A SS O C I AT I O N
Affordable & Workforce Housing at the Forefront of Legislation in 2016 THE SECOND SESSION of the 109th General Assembly convened on
BY CATIE LANE BAILEY, TAA LOBBYIST MILLER & MARTIN, PLLC, ATTORNEYS AT LAW 6
G NAA NEWS & EV EN TS
Tuesday, January 12, 2016. In ceremonial fashion, the legislature began with the swearing in of newly-appointed or newly-elected members to take the place of members who have stepped down or resigned. In both legislative bodies, Republicans still hold their strongest margins in history with a 73-26 majority in the House and a 28-5 majority in the Senate. Following the conclusion of some general housekeeping business, both the Senate and the House hit the ground running with bills heard and voted on in both floors, and several bills heard and voted on in committee meetings throughout the week. With a projected adjournment date of the week of April 11, this legislative session is certain to move quickly – potentially even quicker than in years past. The bill filing deadline was set for Thursday, January 21, and the Senate and House committees will begin concluding their business the week of March 14. Consequently, a great deal of work is required to be done in a very short period of time to inform our state legislators of the consequences of their proposals to ensure that policy changes remain positive and business friendly. TAA’s objectives remain to coordinate support for or opposition to legislation that affects multi-family housing in the state of Tennessee and to enhance the legislative involvement of the industry at the state level. As bills are filed, TAA will continue to identify and analyze bills of interest to the multi-family housing industry, and will keep you updated on these bills, their impact, and their progression throughout the committee process. Of specific interest to TAA is the issue of affordable and workforce housing. At both the state and local level, TAA and GNAA continue to focus their attention on proposed inclusionary zoning policy changes. At the local level, the proposed amendments to the Zoning Code incentivize inclusionary housing with any additional development entitlements requested by a development, including bonus residential floor area through Adaptive Residential Uses, Special Exceptions for height, zone changes, and the Downtown Code (DTC) bonus height program. GNAA is continuing its work with the Metro Planning Department and the Metro Council to address questions and concerns with the proposal. At the state level, TAA is pursuing legislation that would clarify the rent control restriction currently in the Code to specifically include mandatory inclusionary zoning policies. The legislation has been drafted and Senator Ferrell Haile and Representative Glen Casada will sponsor the bill. The legislation still allows local governments to implement incentive-based, voluntary programs. Both efforts have gained a lot of support from other interested groups including the National Federation of Independent Business, the Home Builders Association, and the Realtors Association. Also of interest to TAA is legislation that would allow a victim of domestic violence additional protections under the Landlord-Tenant Act and under the eviction statutes. The bill has been introduced by the City of Chattanooga’s Mayor’s Council for Women and is somewhat different than bills we have seen introduced in the past. It attempts to preserve the contractual rights detailed by the lease; however, there are still several concerns with the proposal, specifically with liability. Currently, work is being done to address these concerns, and to try to find compromise language that all parties can support. Finally, please make plans to attend the 2016 NAA Capitol Conference on March 8-9, 2016. TAA is in the process of scheduling appointments with all members of the Tennessee Congressional Delegation.
N OW FEATUR I N G
Bell Partners Inc. BELL PARTNERS INC. is a private real estate company focused on
Bell Franklin Gateway
the acquisition and management of high-quality apartment communities located in the Northeast, Mid-Atlantic, Southeast and Southwest regions of the United States. The company was founded in 1976 and is celebrating its 40th anniversary this year. Bell Partners is currently listed as the 11th largest apartment operator, and the 7th largest renovator, in the United States by the National Multi-Housing Council, with a total management portfolio of over 60,000 units across 15 states with nearly 1,600 associates. Since 2002, the company has completed nearly $11 billion of apartment transactions and continues to strategically expand. Bell Partners has a significant presence throughout the Southeast and continues to focus on serving this region. Over 9% of its overall portfolio is located in Tennessee with 18 properties and over 5,500 units both owned and managed across the state, 11 of which are in the Nashville metro area. The company’s first transition in 2016 was the assumption of management at Velocity in the Gulch, a 264-unit luxury
apartment community in downtown Nashville. Bell Franklin Gateway, acquired in 2012 by Bell Partners, is a 214-unit garden-style community located at the “gateway” between Franklin and Brentwood, TN. Offering one, two and three bedroom townhomes and one and two bedroom loft-style apartments, the community continues to outperform with contemporary layouts and stylish features including hardwood flooring and granite countertops. The elegantly appointed townhomes include attached two-car garages, and the community amenities package features a relaxing clubhouse, state-of-the-art fitness center and an outdoor lounge area with an inviting fire pit. Tapestry at Brentwood Town Center, managed by Bell Partners, is located in a vibrant neighborhood in Brentwood, TN. A brand new community constructed in 2015, Tapestry boasts modern finishes and an impressive amenities package that includes two resort-style swimming pools, a Zen courtyard with an outdoor kitchen, a state-of-the-art cardio theatre with on-demand fitness video access and a sky fitness bridge connecting the two residential buildings. In addition to the 393 apartment homes at Tapestry, the property also features 4,000 square feet of street level retail space and 700 parking spaces in a structured, controlled access parking garage. Dwell at McEwen, also in Franklin, TN, has been managed by Bell Partners since December of 2014. This upscale community is located in the Cool Springs suburban submarket and has been recognized by the GNAA as a leader in its class, receiving awards for Best Clubhouse, Best Pool and Best Maintenance Shop. The property is comprised of 370 units between two phases; Dwell I is a traditional garden-style community featuring one, two and three bedroom apartments, while Dwell II is four-story mid-rise community with one and two bedroom apartments and elevator access to each floor. In addition to its saltwater swimming pool, the community also features two 24-hour fitness centers and a yoga/spin studio. Bell currently owns and/or manages several other high-end communities in the Nashville area including Bell Hillsboro Village, Bell Historic Dwell at McEwen Franklin, Bell Murfreesboro, The Club, Waterford Landing, Williamsburg and Wyndchase Bellevue. Bell Partners recently sold Bell Midtown, also located in Nashville, at the end of 2015. Please visit all of Bell’s luxury apartment communities in Nashville, as well as others across the country, at www.bellapartmentliving.com/tn/nashville/apartments.
GN AA N E WS & EVEN TS
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Space is limited | Register for all courses online at www.nashvilleaptasn.org. Payment is due by course date. | No Cancellations | No Refunds
ED UCATI ON A L OPPORT UN I T I E S
To register for these courses and more, go to www.nashvilleaptasn.org.
Breakfast Bites:
Marketing Masquerade February 23, 2016
GNAA Education & Training Room • 8:30-10:00 a.m. 1 Continuing Education Credit
HVAC Hands-On Training
Low Voltage, Electrical Controls & Diagrams March 22, 2016
Presented by:
Dana Pate, Marketing Director, Matrix Residential
GNAA Training Room • 9:00 a.m. - 5:00 p.m. 6 Continuing Education Credits
Topics Include: Location-Based Marketing Online Reputation Management • Social Media
Includes updated HVAC Information
Cost: $50 • Full Breakfast Provided!
Cost: $129
CPO Certified Pool-Spa Operator Training Program
Leasing Boot Camp
April 7-8, 2016
GNAA Training Room • 8:00 a.m. - 5:00 p.m. All new information on the Model Aquatic Health Code All books included. Students will need to bring pens, notepad & calculator. The program requires an open book written exam. The exam is a pass/fail test. CPO certification is a 5-year certification and is transferable from state to state.
Cost: $365 (members) $500 (non-members) Scholarship Available! Deadline to apply 3/7/16
Presented by: Jim Fox,
HVAC Techline
April 26, 2016
GNAA Training Room • 8:30 a.m. - 12:30 p.m. Full Breakfast Provided! • 3 Continuing Education Credits Topics include: Make a Lead Out of a Leasing Call Making Your Community Memorable Following Up or Fall Behind eLeasing 101 Presented by:
Holly Michael, CLK Multifamily Management Cost: $75
T H A N K YO U TO O U R 2 0 1 6 S P O N S O R S !
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G NAA NEWS & EVEN TS
Fall In Love With GNAA #gnaafallinlove
AS WE BEGIN THE SECOND YEAR as Associate members of the Greater Nashville
Apartment Association, we at Green Village Recycling want to take the opportunity to express our sincere appreciation and gratitude. When we decided to join the GNAA in the beginning of 2015, we truly didn’t know what to expect. Much to our hopeful encouragement, Green Village Recycling was graciously welcomed into the GNAA with open arms, and we are sincerely grateful. Through our paticipation in committees, events, networking with other Associates and the support of the GNAA staff, we have experienced one of best years ever for Green Village Recycling. The support and resources afforded to us through our involvement in the GNAA are invaluable. Many of the relationships we have established may never have come to fruition without the networking opportunities in the GNAA. We offer single stream recycling, junk removal service, electronics recycling and sustainability consultation. Well, we quickly realized that many of our fellow members had a firm grasp as to the importance of reduce – reuse – recycling. At the time, as a new member, this was very encouraging! There are too many people to individually thank for helping Green Village Recycling get started with the Greater Nashville Apartment Association, but please know we very much appreciate the kind reception and the tremendous help along the way. We look forward to many more wonderful years with the GNAA and hope that one day we are in a position to return the help and support that we have received as new Associate members. I believe our first year as members truly embodies the trememdous value of the GNAA. Thank you! Green Village Recycling
“I love GNAA for working so hard to keep the local industry well connected. I am new to the Nashville market so getting connected through GNAA is key to my success.” –heather cargile, lincoln property company, 909 flats “I love GNAA because it provides fresh knowledge of the importance of all aspects of this industry.” –cierra owoyeni, terrace hill & crestview
GN AA N E WS & EVEN TS
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GNAA ENGAGE IN THE
CHALLENGE
LET’S GROW TOGETHER 100,000 UNITS STRONG! WIN PRIZES & RECEIVE RECOGNITION WHILE GROWING YOUR ASSOCIATION! Prize Levels: • Refer 1,500 units or more: $1,000 • Refer 1,000 units: $500 • Refer 500 units: $250 • Refer 250 units: $100 Challenge Period: January 1, 2016 - October 31, 2016
Prize levels based on cumulative total units referred during challenge period. Referring Member name must be listed on new membership application. Referring Member must be a current member and in good standing to be awarded prizes. Greater Nashville Apartment Association, Two International Plaza, Suite 201, Nashville, TN 37217 p: 615.365.3047 f: 615.365.3571 www.nashvilleaptasn.org
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G NAA NEWS & EVEN TS
2016_ApartmentHousingDay_flyer.qxp_AdTemplate.qxd 9/23/15 12:29 PM Page 1
National Apartment Housing Day
CELEBRATING HOME Tuesday, April 5, 2016
NEW LOOK - SAME GOLD STANDARD
SAVE THE DATE – TUESDAY, APRIL 5, 2016! The National Apartment Association (NAA) is celebrating the apartment housing industry with its second annual National Apartment Housing Day. On Tuesday, April 5, 2016, National Apartment Housing Day returns as NAA’s members, affiliates and supplier partners across the country celebrate working in the greatest industry— apartment housing!
Our look might have changed but our gold standard remains the same. The NAA Tennessee Click & Lease will continue to provide more than 16,000 communities of all types and sizes nationwide, with the most accurate, standardized and widely used lease across the nation. Continually reviewed and updated by NAA’s expert attorney network to ensure accuracy, the NAA Tennessee Click & Lease is designed for success and increased effectiveness. Its accompanying addenda are easy to use, state specific and customizable at the company and community level. With new leases being created every second, it’s no wonder more and more communities turn to us for their lease form needs. CONTACT US AT 615.365.3047 TO LEARN MORE ABOUT THE NAA TENNESSEE CLICK & LEASE PROGRAM OR TO SCHEDULE A WEBINAR
Now is the time for NAA affiliates and supplier partners to start planning to Celebrate Home.
WWW.NAAHQ.ORG/LEASE
Combine an education session, a property tour with media or an editorial board with a luncheon, a dinner or a happy hour celebration. There has never been a more exciting time to be a part of the apartment housing industry!
Check www.naahq.org for updates.
SAVE THE DATE! 2016 GNAA Golf Tournament Thursday, May 19 Hermitage Golf Course Hermitage, TN
Call GNAA to register for sponsorships or to play. More details coming soon! Greater Nashville Apartment Association
615.365.3047
GN AA N E WS & EVEN TS
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Chairman of the Board Reception
Restoring Nashville’s Multifamily One Community at a Time
…
ove l n i l al
F
…with
#gnaa
GNAA
!
fallin
655 N. Main Street • Goodlettsville, TN 37072 phone 615.873.4631 • fax 615.873.4634 • ryan@summitpropertyrestoration.com
love
. . . a t u r n ke y co m p a n y t h a t can f i t al l o f your p ro p e rt y ne e ds .
C A R P E T CL EAN IN G
HOUSECLEA NI NG
PA I NT/DRYWAL L
F U L L S E R V I C E C O M P A N Y - Rest o r at i o n Co m p any (Fi re, Water, Wi nd, S m oke D a m a g e, Mo ld Rem e diatio n , Bi o - H a za rd Wa s t e C l e a n up /Di sp osa l ) as well as a Tur n K e y S er vic e fo r y o ur ever yday needs.
3283 FRANKLIN LIMESTONE ROAD NASHVILLE, TN 37217
NASHVILLE
SUNDAY
MONDAY
1
… n love Fall i
TUESDAY WEDNESDAY THURSDAY
2
Education Committee* 9am
…with
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9am
3
GNAA
!
fallin
love
Presidents Day
8
9
Multifamily Executive Council*
15
Maintenance Committee*
22
Ash Wednesday
Managers Luncheon*
16
4
News & Events Committee*
SATURDAY
5
6
12
13
9am
29
11
Banquet Committee* 9am
Awards Committee* 10am
Maintenance Luncheon
17
Lincoln’s Birthday
Directory Committee* 10am
18
19
20
25
26
27
Hermitage House 12pm
23
24
Membership Marketing Masquerade: Committee* A Breakfast Bites 9am Seminar* 8:30am Directory Committee* 10am
28
10
12pm
9am
21
FRIDAY
Hermitage House 11:30am
11:30
Valentine’s Day
Community Service Committee*
Associates Luncheon
#gnaa
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(615) 360-0079 PH
Board of Directors* 9am
Statistics Committee* 10:30am
february #gnaafallinlove
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GNAA NEWS & EV EN TS
*at GNAA office
ST. PATRICK’S MEMBERSHIP MIXER Thursday, March 10th 5:30 - 8:00 p.m. Formerly Dan McGuiness 1538 Demonbreun Street, Nashville
Cost: $40 per person, includes 1 complimentary drink ticket & Irish Appetizer Buffet
Get Your Networking On! Our First Mixer of 2016! All Members Invited! DOOR PRIZES, FOOD & FUN! Reservations are Required. Name(s): ___________________________________________________ Company:__________________________________________________ Date:____________ Phone: __________________ Reservations are Required. Please note that reservations not cancelled within three working days of the event will be billed to your account. Payment at the door is preferred.
phone: 615-365-3047 fax: 615-365-3571 www.nashvilleaptasn.org
F EB R UA RY MANAG E RS LUNCHEON
Professional Service Award
What’s In & Out
Learn more about today’s hot looks, and say goodbye to a few fads
Congratulations to Melanie Schlachter of 1505
WE DNESDAY, FE BRUARY 10 | 12:0 0 pm GNAA ED U CAT I O N FAC ILIT Y Two International Plaza, Suite 201 | Nashville, TN 37217 Presented by: Z I L LOW
SPECIAL THANKS TO OUR SPONSORS:
Comcast | Langley & Taylor Pool Corporation Paradise Realtors | Real Floors Reliable Roofing, Construction & Repair Service, Inc. Sherwin Williams Floor | Zillow Reservations are required by phone (615) 365-3047, by fax to (615) 365-3571, or by email to info@nashvilleaptasn.org. Reservation forms can be obtained at our website, www.nashvilleaptasn.org. Non-sponsoring Associate members will be required to pay $35 at the door. RESERVATIONS MUST BE MADE. Any reservations not cancelled 3 days prior to the event will also be billed $35 to your account.
M A N AG E RS NE WS
Demonbreun, winner of a Management Professional Service Award!
JANUARY M E ET IN G H IG H LIG H TS
Diane, 1505 Demonbreun; Valerie & Becca, BG Staffing; Kandi & Melanie, 1505 Demonbreun
Loyd, Bug Solutions; Rusty, Lighthouse Property Management; Rip, Brown’s Florist
Ben, Tochi & Judy, Brookside Properties
…
n love
Fall i
…with
#gnaa
GNAA
!
fallin
Abby, Gazebo; Rick Batson
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GNAA NEWS & EVEN TS
Valerie, BG Staffing; Ben, Brookside Properties
Shannon, Leaders Moving & Storage; Gia, Sycamores
love
F EB R UA RY A SSO CIAT E S LUNCHEON
Professional Service Award
Marketing to the New Nashville
Congratulations to Lacey Smithson of CORT, winner of
W EDNESDAY, FE BRUARY 3 | 11:30 am HERMI TAGE H O U SE SM O RG A SB O R D 3131 Lebanon Road | Hermitage, TN 37076 | 615.883.9525
Cost: T H I S LUN CH EO N IS CO M P LIM E NTA RY
TO GN A A A SSO C IAT E M E M B E R S
Presented by: J U D I T H H ILL, VP of Business Retention &
Expansion, Nashville Area Chamber of Commerce
RESERVATIONS ARE REQUIRED. Limit 50 attendees, first come, first served. Please note that reservations not cancelled within 3 working days of the event will be billed $35 to your account if you do not attend the luncheon.
A SS O C I AT E S NE WS
JANUARY MEET IN G H IG H LIG H TS
Marisa, MM Promotions; Valerie, BG Staffing; Joyce, Bug Solutions
Kenric, Nuveldy’s Cleaning; Annie, Sharp, Robbins & Popwell, LLC
an Associates Professional Service Award!
Greg , Zippy Shell; Lee Ann, Provident Security
Jason, Green Village Recycling; Dana, For Rent Media Solutions
Debbie, Reliable Roofing; Shannon, Leaders Moving & Storage
Ahmad, Paradise Properties; Tyuler, Sherwin Williams Paint
Jill, CSC Services; Lacey, CORT
GN AA N E WS & EVEN TS
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F EB R UA RY MAINT E NANCE LUNCHEON
Keep Calm & Swim On Pool Maintenance/Codes/ Test Kits & Meters
W E D NESDAY, FE BR UARY 17 | 12:0 0 pm HERMI TAGE H O U SE SM O RG A SB O R D 3131 Lebanon Road | Nashville, TN 37214
Are you in need of a REPLACEMENT while your leasing agent is on vacation? Are you in the PROCESS OF HIRING and find yourself short-handed? Is your leasing agent OUT OF THE OFFICE due to sickness or a long-term leave?
APARTMENT STAFFING C A N
Presented by: C L I N T JO H N SO N ,
Environmentalist, Metro Health Department
SPECIAL THANKS TO OUR SPONSORS:
Chadwell Supply| Langley & Taylor Pool Corporation L.I.C.R.A.-Nashville Lone Star Parking Lot Maintenance, Inc. Reliable Roofing, Construction & Repair Service, Inc. Summit Property Restoration Reservations are required by phone (615) 365-3047, by fax to (615) 365-3571, or by email to info@nashvilleaptasn.org. Reservation forms can be obtained at our website, www.nashvilleaptasn.org. Non-sponsoring Associate members will be required to pay $35 at the door. RESERVATIONS MUST BE MADE. Any reservations not cancelled 3 days prior to the event will also be billed $35 to your account.
M A I N T E N A N CE NE WS
H E L P
Y O U
We have several highly experienced leasing consultants, assistant managers, managers, maintenance personnel and groundskeepers available for temporary and permanent full-time and part-time positions in the Metro Nashville area. We carefully screen our applicants to meet the needs of each individual apartment community. Our goal is to help you and your property function smoothly, organized and profitably during this time. Short or Long Term Temporary Placement Permanent Full Time Placement • Shopping Services 100% Satisfaction Guaranteed
399-4747
fax 399-0888
Monday-Friday 9-6 DEE HARDING Owner
OCTOB ER MEET IN G H IG H LIG H TS
MAINTENANCE APPRECIATION Tuesday, March 15, 2016
2:00-6:00pm • 540 Opry Mills Drive • Nashville, TN Complimentary for Maintenance Staff Prizes for Highest, Middle and Lowest Scoring Teams! • Food & 2 drink tickets Sponsors & Donations are needed to support this event! Sponsor or Donor Company Name______________________________________________ SPONSORSHIPS: q Food Sponsor $500 each – Only 1 left! DONATION LEVELS: q $50 q $75 q $100 q $200 q Other $ ______________ SCHEDULE: 2pm Arrival & warm-up 3-4pm Bowling Competition (maintenance only) 4-6pm Open bowl Company/Community Name_____________________________________________________________________ Attendees(s)_________________________________________________________________________________ Company____________________________________________________________________________________ Cost for Management & Associate Members: $30 per person (free for Maintenance) q Bill Account q Payment Enclosed $____________ Ph: 615-365-3047 F: 615-365-3571 www.nashvilleaptasn.org All reservations not canceled 3 days prior to the event will be billed. No Refunds/No Cancellations
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G NAA NEWS & EVEN TS
2016 Chairman of the Board, Diana English, HND Management, stopped by to meet NALP Students, shown here with Instructor Kitty Barry, CLK Multifamily Management, and Daniel Sircy of GNAA. Janie “Gigi” Amick, Park at Hermitage Bethany Anglin, Westend Village Morgan Belcher, Royal Arms Tammy Bolton, Estates at Brentwood Jordan Brand, Lakes of Bellevue Giovanna Clay, Nob Hill Rachael Elkins, Summerfield Place Jackie Farnam, Viera Cool Springs Kelley Gresham, Acklen Natalie Haggard, Bellevue West Melisa Hart, Littlestone at Village Green Katelyn Huber, Starline Ciarra Love, Residences at 1671 Campbell Sarah Mason, Alder Terrace Matthew McCoy, Stonewood Jessica Pearsall, Chimney Top Kaitlyn Rounsaville, Brandywine Whitney Smith, The Summit Apartments Sherri Swilling, Milestone Management Brandon Wooten, Gazebo
COMMUN I TY S ERV I C E
Law Office
Hall & Associates M. Wesley Hall III of counsel
Nathan C. Lybarger Thomas Patrick Wall III
LandlordAdvocate® 223 Madison Street • Suite 212 • Madison, TN 37115
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Members of the GNAA Community Service Committee proudly present a check to How’s Nashville. For more information on How’s Nashville, visit www.howsnashville.org.
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GNAA NEWS & E V EN TS
M OV E R S & SHAK E RS BUGSOLUTIONS
would like to welcome Joyce Wolfe, ARM as Community Relations Representative. Joyce brings a wealth of apartment community experience and understanding of the need for good professional service in your communities. Joyce began her career in the apartment industry in 1986. She has been active in the Greater Nashville Apartment Association since 1989 serving on the Board of Directors, working on numerous committees and co-chairing the very successful and exciting Trade Show Committee along with her partner in crime, Jill Carpenter. She was elected as GNAA Chairman of the Board in 1995, and is a lifetime board member. Joyce was President of the Tennessee Apartment Association in 1998, and ARM Chairman of Chapter 71 in 1993. She is unique in that she also brings experience from the vendor perspective of working with on-site professionals to bring about solutions for the community crossing over to the vendor side several years ago as Marketing Consultant for an advertising company. Joyce’s greatest success stories center around her two children, Bryan and Rachelle; and three grandchildren—Bryan as a vendor, Rachelle in management, and granddaughter Bryanna in management. Joyce is a very proud mama and Gaga.
Moments With May
“I know that no one has ever died from hard work, but I figure…why risk it?”
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Eddie M. Patterson, Owner GN AA N E WS & EVEN TS
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GNAA NEWS & EV EN TS
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