Competent Person the
Number 3 2009
Striking gold Rising star Dean heads for SkillELECTRIC NAPIT recognition Consumers’ thumbs up ELECTRICAL
Beating the recession 12 tips for success VENTILATION
PLUMBING
Don’t be a clown Stay safe at work HEATING
ENERGY
Cutthecost ofpromoting yourbusiness NAPIT has joined forces with Yell, the home of Yellow Pages, and Thomson Directories to cut the cost of promoting your business. As a member of NAPIT, you can benefit from an exceptional advertising programme with Yellow Pages and Thomson Local. Both are offering the opportunity to appear within a specialist display advertisement, as illustrated right, endorsed by NAPIT at significantly reduced rates. Research shows that 86 per cent of Yellow Pages’ directory users say confidence in a business is increased if it advertises within a trade association display advertisement.* While 69 per cent of Thomson Directory users say they are more likely to call a company that includes a trade association or brand name.** With Yellow Pages referred to a massive 3.3 million times a day on average – and Thomson Directories used 15 million times a week, can you afford to ignore these markets? For more information on the benefits of corporate advertising with Yell call free on 0800 371 755 or visit www.yellgroup.com For more information on Thomson Directories contact Sacha Levey on 01252 390 447 or email sacha.levey@thomsonlocal.com
* Source: Abacus Research 2002 and Saville Rossiter – Base 2003, ** NRS RSGB, RSGB Omnibus Local Directories Awareness Study
Inside News
Special features
5 New appointments NAPIT announces two new appointments for the management team.
10 Rising stars in the electrical world Discover the story behind the winners in the NAPIT Skills Competition.
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6 Trading with confidence How the Buy With Confidence scheme is making its mark in the south of England.
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7 e-newsletter success Why the latest addition to NAPIT communications has been well received by members.
14 NAPIT’s microgeneration scheme How our new microgeneration scheme works and why you should sign up.
8 Industry focus A round-up of the stories making the news from other publications.
19 Update from the training team News of those all-important courses on fire alarms and emergency lighting.
Members 9 Consumers recognise NAPIT Growing evidence that NAPIT’s profile among consumers is increasing. 17 NAPIT Trade Association Dennis Denholm with a round-up of news across the country and details of how you can help your trade association.
Volume 6 Number 3
NAPIT NAPIT Administration Centre 4th Floor, Mill 3 Pleasley Vale Business Park Mansfield Nottinghamshire NG19 8RL Tel: 0870 444 1392 www.napit.org.uk
35 Van review Roger Ryan takes a liking to a diesel Dispatch and C2 Enterprise.
All technical articles are derived from NAPIT Trade Association meetings, the Technical Helpline and Ask Eddie questions. 24 Checking phase sequence on multiphase circuits Don Holmes has advice on handling this tricky job the right way.
29 Updating your details is vital Why the My NAPIT pages on our website can play a part in your business success. 32 Bodger Watch More pictures and stories featuring DIY disasters.
22 Marketing your way out of recession Twelve top tips on how to combat the worst of the slump.
Technical
20 Striking a blow for wind turbines A NAPIT member explains how he caught the bug for renewables.
The Competent Person is the official publication of the National Association of Professional Inspectors and Testers
12 Great value NAPIT Insurance How NAPIT Insurance will aim to meet your needs whatever size your business.
26 Installing smoke and fire detectors Don Holmes looks at the legislation, standards and the equipment. 33 Ask Eddie The technical team turn their attention to the installation of a new distribution board with an existing submain cable.
Editor: Roger Ryan 5 Media, Norwich Tel: 01603 452448 Email: magazine.editor@napit.org.uk Specialist writers: Don Holmes MIET Bill Allan C. Eng. MIET
Marketing, PR & Advertising: Jenny Gaunt Tel: 0870 444 1392 Email: jenny.gaunt@napit.org.uk Design: Tattersall, Hammarling & Silk, London Printed: Printability 2000, Chesterfield
The publishers or their agents cannot accept responsibility for the quality of goods or services advertised in this magazine. Advertisements are included in good faith. The contents and opinions expressed in the Competent Person are not necessarily accepted or endorsed by NAPIT.
FRONT COVER: Meet Dean Meikle of Oldham, winner of the Gold Medal in Level 3 of the NAPIT Skills Competition. He now goes on to the 2009 SkillELECTRIC competition.
NAPIT 0870 444 1392 www.napit.org.uk 3
FreeLawLineservice forNAPITMembers Legal cover of up to £25,000 NAPIT in conjunction with Law Line UK offers free legal advice and legal cover of up to £25,000. The legal cover is helpful where there is disagreement over a contractual matter between a member and customer. In Law Line UK’s experience, small to medium sized businesses are the most likely to be involved in a legal dispute but the least likely to be able to afford to pay lawyers to assist in the resolution of such disputes. Law Line UK offers access to legal advice from a panel of carefully chosen solicitors on a full range of legal issues including all aspects of company/commercial law, tax, property, employment and dispute resolution – including court action.
Advice line on hand to support In the case of a dispute, NAPIT members should initially contact the NAPIT helpline number. Generally, issues in connection with defective work will be dealt with by NAPIT. If an issue cannot be resolved by NAPIT personnel, members will be advised to contact the Law Line UK helpline number. Law Line UK personnel will provide initial telephone advice to members on any legal problem they may have providing a written contract exists with the customer.
Legal action through the courts If further legal action through the courts is required, Law Line UK will appoint one of its panel solicitors to represent a member up to and including the initial trial. The first £50 of any costs incurred in court action in a case will be paid by the member. All other costs will be covered by the agreement between NAPIT and Law Line UK. To take advantage of this service, NAPIT members’ must have a written contract in all transactions. NAPIT members can obtain a sample written contract for use in their business from NAPIT by visiting the members section of their website or by purchasing an NCR pack from the NAPIT Customer Services section. The Law Line UK service is free to all members but is subject to certain terms and conditions. Please visit NAPIT’s new website for details www.napit.org.uk. Should a dispute arise in the future just ring 0114 252 5294.
NEWS
NAPIT’s new appointments NAPIT has appointed Martin Bruno as its new Chief Operations Officer. He will be responsible for the day to day running of business activities throughout the NAPIT group. This announcement was made by NAPIT Chief Executive John Andrews. He said: “This new position and Martin’s appointment will add a new dimension to our operations. Martin brings a wealth of financial and management experience with him to the post and we all wish him well in his new position.” Richard Gould has been appointed as the new Director of Inspection Services. He will be responsible for the day to day running of the NAPIT group inspection activities and will be working closely with the chief executive on business development. John Andrews said: “Richard’s appointment of director of inspection services can only strengthen the NAPIT management team. His experience of managing the inspection arm of NAPIT and his innovative outlook on the new post can only bode well for the future.”
Martin Bruno: new dimension.
Richard Gould: innovative outlook.
Hat-trick for multi-skilled engineer NAPIT member Saeed Zafar is newly qualified as a gas engineer after gaining his ticket to be a registered domestic engineer with the Gas Safe Register. He is already a fully qualified electrical engineer with NAPIT and a Water Regulations Advisory Scheme approved plumber. He says: “I don’t think there is anyone with these three tickets. It has been hard work to get to this position with lot of research and knowledge required to become a multi-skilled engineer. As a former law graduate I have come a long away from sitting behind a desk full of files – with a lot of late night studying and passion to become a multi-skilled engineer.” Saeed is managing director of Hyndburn Electrical and Plumbing Services based at Accrington in Lancashire.
Saeed Zafar – a fully qualified electrical, gas and plumbing engineer.
Government advice on new products Guidance has been received from the Government on products and installations not conforming to the Building Regulations. This follows discussions at the Competent Persons Forum on innovative products that don’t meet the existing rules or standards. The Department for Communities and Local Government recommends that if Competent Person scheme members intend to carry out work that varies with or is outside the scope of the guidance in an
Approved Document, then they are strongly advised to seek advice from the local authority before starting the work. NAPIT Chief Executive John Andrews said: “What this means for our members is that if they are fitting a new product or are involved in an innovative installation that may not be covered by the existing Building Regulations, then they should contact their local authority beforehand to seek advice. It could avoid a lot of problems in the long run.” NAPIT 0870 444 1392 www.napit.org.uk 5
NEWS
PeterbacksBuyWithConfidence C O U N T Y
NAPIT member Peter Tomsett is a big supporter of Trading Standards Buy With Confidence N Scheme. Having N F I D E R I N signed up to the E G S S T S A N D A R D scheme, Peter was presented with a membership certificate at a ceremony in Worthing. He received his certificate from Peter Evens, head of Trading Standards for West Sussex. Mr Tomsett said: “I have been very impressed with the Buy With Confidence scheme. During this recession it is a good tool to have as an electrician. Membership of the scheme has already provided me with new business.” The Buy With Confidence Scheme is an initiative run by Trading Standards to provide the public with approved trades people they can trust. The idea behind the scheme is to stamp out rogue traders and promote honest, reliable trade professionals. NAPIT is encouraging members to sign up to the scheme run on an individual basis by local authorities. The presentation evening gave Peter an opportunity to spread the message about NAPIT. He explained: “There were a lot of new members of the Buy With Confidence scheme from all sorts of businesses attending on the night. I met another electrician who is just about to join NAPIT and had a good chat with him about the benefits. “I also met the head of Trading Standards for the UK and had a good chat with him about NAPIT too.” Sole-trader Peter, a NAPIT member for H
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NAPIT member Peter Tomsett receives his Buy With Confidence scheme certificate from Peter Evens. four years, runs P & P Electrical based at Crawley. This family-run business has more than 30 years experience of working in the industry. He says on the P & P Electrical website: “Because we know things do not last forever, we provide a local service for local customers. That way we can be there when the problem starts. We have a geographic radius of one hour from our office – that way you do not have to wait.” P & P Electrical handles all sorts of domestic and commercial work and also has experience of tackling jobs involving residential homes, churches, doctors’
surgeries, hotels, guest houses, letting agencies and residents’ associations. P & P Electrical is also a member of TrustMark. For further information on Buy With Confidence visit www.buywithconfidence.gov.uk where a map lists the local authorities taking part in the scheme. Alternatively, contact NAPIT on 0870 444 1392 or email info@napit.org.uk
Praisefornewschemeonpayments The launch of NAPIT’s direct debit scheme for renewal of memberships has been hailed a success. The scheme allows members to spread their payments over a three-month period. Members have applauded NAPIT for devising the scheme to help them with their cash flow and remain certificated during the recession. NAPIT Chief Operations Officer Martin Bruno said: “The direct debit scheme has been well
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received by our members. We pride ourselves on taking the necessary steps to ensure trade professionals can continue to notify their work through NAPIT by listening to the needs of members and reacting accordingly. “The current financial climate is hitting hard businesses and one man bands but hopefully we have eased some of that pressure.” The scheme was launched in autumn last year.
No need to pay fees by post.
COMMENT e-newsletter up and running NAPIT’s new electronic newsletter has been launched to a warm welcome from members. The e-newsletter features industry, exhibition, seminar, health and safety, training and product news along with special offers for NAPIT members. NAPIT Sales and Marketing Director Andy Sharp says: “The introduction of this newsletter has been positively received by our members and we are looking to roll this out to partnering colleges, manufacturers and building control departments to provide a wide range of news items to industry professionals. “The numbers speak for themselves, as reporting on the first three issues showed an above average open rate – with many people clicking links on subjects to view further content or register their details for events such as NAPIT’s Regs to Riches seminars.” The e-newsletter is sent to all NAPIT members that we have an email address for on the system. If you would like to register to receive the e-newsletter contact NAPIT on 0870 444 1392 or email info@napit.org.uk
The appointments of Martin Bruno as Chief Operations Officer and Richard Gould as Director of Inspection services and Business Development will strengthen the NAPIT team. I have known Martin for many years and he has an astute business head on his shoulders. I have been impressed with Richard’s can-do attitude and his ability to find solutions – exactly the state of mind that drives NAPIT upwards and onwards. The trade association with its chairman Dennis Denholm has an increasingly important role to play too. As we grow we must not lose touch with our grassroots. The trade association with its regional and national council (eventually) will keep your interests and concerns at the forefront. Between 1992 and 2004 I used to know every NAPIT member. Since we opened our doors to electrical contractors in 2005, and grew from around 100 to almost 6000 members today, this has become impossible. But I try and chat to members whenever possible and I find that you are happy with the services we offer. We are not complacent and there is always room for improvement. So it is important that whenever you have a good idea (or a complaint) that you always let us know. If we don’t know, we can’t improve. We also monitor the work carried out by our members. On Page 9 are the latest results on consumer satisfaction. I am pleased to note that 100 per cent of the customers sampled are happy with the work completed by our members and three times as many now recognise the NAPIT name as did a year ago. This is great news. Well done, I am proud of you all. Finally, please make sure that you read carefully the article about the NAPIT Microgeneration scheme on Pages 14, 15 and 16. As I have said before, this will continue to be an area where a lot of effort and money will be expended in the coming years. As in many things in business, getting in first significantly increases your chances of success. We are ready, are you? Kind regards
NAPIT’s new e-newsletter.
Guest speaker NAPIT chief executive John Andrews was the guest speaker at the Local Authority Building Control annual conference. He spoke about the application of Part P from the electrical industry perspective and noncompliance and enforcement issues. The event was attended by more than 200 representatives from local authorities across the UK.
John Andrews B.Sc. MIoD Chief Executive – The NAPIT Group
NAPIT 0870 444 1392 www.napit.org.uk 7
INDUSTRY NEWS
A round-up of the stories making the news in other publications from the building services industry
Tax dodgers are facing crackdown
Workers in the construction industry should be wary of a crackdown on bogus tax claims.
Construction workers who falsely claim to be “self-employed” are facing a crackdown by the taxman. Documents in the Budget show that the Government plans to consult on new legislation to stamp out the practice of bogus self-employment. Revenues and Customs believe many people form companies to be “selfemployed” when they are really employed. It means both the company and individual can avoid tax and national insurance contributions.
Jobs warning
Stock auction
Summitskills, the Sector Skills Council for building services engineering, has published research that highlights the possible effects of the recession on the workforce. Its latest report, Potential Impact of the Recession on the Building Services Engineering Sector in 2009, estimates that between 10.4 per cent (in the social housing sector) and 55.75 per cent (private housing) of work may be postponed or cancelled as a result of the recession. This may lead to anywhere between 67,000 and 154,000 jobs being at risk in the wider contracting industry should this predicted loss of work be realised. Professional Electrician
A new venture to off-load redundant electrical stock has been launched at electricalstock.com. Offloading old and surplus supplies of stock has been a problem for businesses. The new auction website gives electrical wholesalers and contractors a way to combat the problem online. The website works in the same way as other well-known auction sites and payments can be made via a secure online payment facility. Electrical Review
Death toll ruling Following a ruling by the EU Information Commissioner last year, the HSE has announced that it will publish the names of people killed in workplace accidents on its website. As well as the names and ages of the deceased, the executive will provide a brief description of the circumstances of fatal incidents and locations and dates. The change of policy comes in the wake of an appeal by the Centre for Corporate Accountability to the Information Commissioner to force the HSE to publish names once the coroner's inquest has opened. The CCA said the information would help it publicise the circumstances of fatalities and track how the enforcing bodies investigate them. Health and Safety Professional
Door fault tragedy An inquest heard how a 47-year-old power station engineer from Sussex had been electrocuted at home as he tried to repair the family washing machine. He had pulled the machine out and removed the top cover in an attempt to repair a fault in the door latch. His arm had come into contact with a live part inside the machine, causing him to stagger across the kitchen before collapsing. The circuit was not protected by an RCD. The coroner gave a verdict of death by misadventure. Switched On
Underfloor heating growth The downturn in the housing market has led to the non-domestic underfloor heating sector gaining market share, according to a recent report from AMA Research.
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Budget documents say: “The Government remains committed to addressing false self-employment in the construction industry. “The Government will consult with a view to future legislation to ensure that construction workers and those they work for are taxed appropriately. “The Government will work with the construction industry to ensure that any legislation is effectively targeted and the industry retains a flexible labour supply.” H & V News
The public sector, notably health and education, is the dominant user within this area and is likely to sustain the market through the short to medium period. Underfloor heating accounts for just five per cent of the total UK heating market. Mechaid Magazine
HFC ban criticism Industry leaders have called on national and European governments to reconsider their “ridiculous” plans to ban HFCs when they remain an efficient refrigerant and an essential part of the refrigeration and air conditioning armoury. The call comes amid growing alarm at proposals to bring in stricter controls on HFCs, at a time when the industry believes it is starting to make headway on reducing leaks. Many believe that an early phase-out would cause huge upheaval, at a point when the new training regime for F-Gas is only just starting to be introduced for 30,000 engineers and when the leak reduction goals of the legislation have yet to be proven. Heating and Ventilation Review
If you spot an interesting industry story in the media, email the Editor magazine.editor@napit.org.uk
MEMBERS
Consumers recognise NAPIT A new survey reveals that NAPIT’s profile among consumers has grown by a significant margin
A new survey has revealed that more consumers say they have heard of NAPIT than ever before. Research carried out by the NAPIT customer services team shows that in the first quarter of 2009, 31 per cent of consumers questioned say that they had heard of NAPIT prior to work being carried out. This compares with 10 per cent in the first quarter of 2008. NAPIT Sales and Marketing Director Andy Sharp said: “This is good news for our members. Figures from the survey reveal that though TrustMark recognition has been fairly consistent, recognition of NAPIT has risen by a significant margin to just under the TrustMark figure. Consumers are recognising the NAPIT brand more and more. “We work hard to raise the profile of NAPIT among consumers. Our partnerships with Yellow Pages, Thomson Directory and Quotatis, are paying off. These special deals offer members discounts on advertising, saving them money and putting them in contact with customers. NAPIT is also running local newspaper advertising. This too is having an affect.” One of the requirements of TrustMark is that NAPIT carries out market research on how its members are performing. In the latest survey on the first quarter of 2009 more than 200 consumers across England and Wales were contacted by NAPIT and responded with
answers to a series of questions about work tackled by our members. In the new figures there was a ringing endorsement of the quality of work carried out by NAPIT members with 100 per cent of people questioned saying they were happy with the job done.
The survey results Q: Were you happy with the work? A: 1st quarter 2008 = 100% 1st quarter 2009 = 100%. Q: Prior to this work, had you heard of NAPIT? A: 1st quarter 2008 = 10% 1st quarter 2009 = 31%. Q: Prior to this work, had you heard of TrustMark? A: 1st quarter 2008 = 31% 1st quarter 2009 = 34%.
NAPIT’s TV role NAPIT’s profile among consumers was heightened further after a contribution to the consumer affairs’ programme, X-Ray, broadcast on BBC Wales. Consumers were asked to link trade association logos with jobs around the home – and NAPIT was identified with electrical work. NAPIT’s Andy Sharp said: “This inclusion proved the consumer can recognise clearly the NAPIT logo and identify we are a Competent Person Scheme provider for electricians.”
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SPECIAL FEATURE
Rising stars in the ele Roger Ryan reports on the winners of the NAPIT Skills Competition which produced a double celebration for Bury College
It was celebration time for Bury College which scooped the top two places in this year’s NAPIT Skills Competition. Electrical apprentice students at the college Paul Heys (22) and Dean Meikle (20) earned the highest marks in the timed practical competition challenging their wiring and testing skills. It’s the second year running that Bury College has won a NAPIT skills gold award. Last year’s Level 2 gold medal was won by Ashley Dunn. Third year student Dean who works for Bladen Electrical in Oldham is studying City & Guilds John Andrews with award-winning students and lecturers. 2330 Level 3 and NVQ Level 3. He again we’ve been very impressed by the young people was presented with the NAPIT Gold Medal, a cheque taking part. Competitions like these are absolutely vital from NAPIT for £75, a Kewtech digital clamp tester, a – giving the college and the students something to Di-LOG Combivolt Tester, a Megger Voltage Tester and aspire to. a Summitskills’ Winner’s Certificate. He now goes on “It’s absolutely critical that we support the next to take part in the 2009 UK SkillELECTRIC Competition generation of electrical engineers – even in times of run by Summitskills. recession its something that we should not be The competition took place at Bury College. The ignoring. One of the first things that tends to suffer is awards ceremony took place at the NAPIT training, so anything we can do to underpin this is headquarters in Mansfield. After receiving the Gold important. Medal, Dean said: “I’m very pleased. I can’t wait to go “The world is becoming more electrical and on to the national competition. I enjoy these opportunities are growing for young people entering challenges and exercising the brain in this way.” our industry. While we already have heating systems Paul who works for Oakwood Maintenance of with solar thermal and heat pumps, the area which will Bolton is studying City & Guilds 2330 Level 2 and NVQ get the biggest financial support from the Government Level 2. He was presented with the NAPIT silver and make the biggest impact will be electrical Trophy, the NAPIT Gold Medal, a cheque from NAPIT microgeneration in homes and businesses. for £75, a Kewtech digital clamp tester, a Di-LOG “In the future there will be stacks of opportunities Combivolt Tester and a Megger Voltage Tester. The here. There will be no problem in finding work for college can display the trophy for a year. Paul said young people in our industry as long as they get afterwards: “I am really chuffed at winning the Level 2 broad-based and highly technical training. The world Gold Medal and the silver trophy. My ambition is to is their oyster.” become qualified and run my own business.” Their tutor at Bury College Les Davies is delighted at the success of the duo. “They work hard, listen Level 2 NAPIT Silver Medal – Oliver Wilson, carefully and give 100 per cent. In the case of Paul, he Macclesfield College, received a cheque from NAPIT for had very short notice to enter the competition. He took £50 and also won a Di-LOG Combivolt Tester. it on board and it came out trumps. Level 2 NAPIT Bronze Medal – Martin O’Dell, Bury “With Dean, he was laid-off from work last year. He College, received a cheque from NAPIT for £25 and also got a job, was made redundant in six months, and then won a Di-LOG Compact Digital Meter. went out and got another one. He is still employed and Level 3 NAPIT Silver Medal – Sam Hewitt, is continuing his training. Macclesfield College, received a cheque from NAPIT for £50 and also won a Di-LOG Combivolt Tester. “The NAPIT Skills Competition is really good. It generates interest among fellow students and inspires Level 3 NAPIT Bronze Medal – Bilal Saleheen, Burnley College, received a cheque from NAPIT for £25 them to work to high standards. It’s the second year and also won a Di-LOG Mini AC/DC Clamp Meter. running we’ve been among the gold medal winners. It doesn’t just stop here – after this there’s the chance of The winners also received complimentary NAPIT winning a national competition too.” student membership for a year, a NAPIT lanyard and a Merlin Gerin locking device with LCD keyring. After presenting the awards, NAPIT Chief Executive John Andrews paid tribute to the students: “Once
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SPECIAL FEATURE
ctrical world Lecturers and students.
Paul Heys with his silver trophy.
Martin O’Dell with his prizes.
Oliver Wilson receives his prizes.
Dean Meikle receives his prizes.
Bilal Saleheen receives his prizes.
Tutor Keith Rudd receives awards on behalf of Macclesfield College. Sam Hewitt was unable to attend the presentation. NAPIT 0870 444 1392 www.napit.org.uk 11
SPECIAL FEATURE
Great value insurance c NAPIT Insurance Services can provide great value Professional Indemnity Insurance In a insurance cover for electrical contractors. The policy cover is specially designed for NAPIT members and This covers your legal liability to pay compensation and demanding offers extensive insurance protection which can be claimants’ costs following a breach of your professional world, NAPIT tailored to the specific requirements of you and your duty caused by an act, error or omission – for example, business. an occasion may arise when you have given Insurance At NAPIT Insurance Services we understand the professional advice which is later found to be incorrect. Services will needs of electrical contractors and that’s why we feel we Most packaged polices exclude this cover or will can provide you with the right insurance arrangements provide it by means of a separate policy – meaning aim to meet essential for your success. more work for you and extra cost. Depending on your full business description, NAPIT your needs Insurance Services will automatically provide: whatever your Public and Products Liability • £250,000 for Testing, Inspection and Certification of Fixed Electrical Installations and Portable Appliance The cover for Public and Products Liability provides a size of Testing minimum limit of £2 million which covers your legal • £100,000 for Electrical Design and Specification liability for damages or costs following accidental injury business or damage caused by you or the products supplied by you while carrying out your business. While this seems a huge amount of money and provides much peace of mind, we would go further and recommend that you consider a higher limit in view of today’s on-going claims and litigation culture. Financial Loss Cover is also part of the package. This protects you in the event of negligence on your part when a customer may suffer a financial loss where there has been no physical damage or injury. This is a great added benefit as most policies exclude this or charge an additional premium. Efficacy cover is included as a standard feature. This cover protects you in circumstances when a product fails to perform its intended function. It could be the failure of a burglar alarm or fire alarm at the time of a break-in or fire. Again this is included as standard for all your business activities. It is not just restricted to fire or security work. This cover is difficult to buy and usually quite expensive and not available from the majority of general insurers. Many policies restrict cover to private houses, shops, offices and pubs but at NAPIT Insurance Services we are more flexible and are able to arrange cover for higher risk locations.
Get switched on to your insurance needs.
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Work • £100,000 for all other areas of your business activities. Many of your customers typically ask you to arrange higher Professional Indemnity limits, regardless of whether you undertake any design work or provide advice. NAPIT Insurance Services can arrange this at a competitive price.
Employers Liability Insurance Employers Liability Insurance is available for temporary, occasional and full time employees. NAPIT Insurance Services do not restrict the number of employees you can have or sub-contractors for whom you are responsible. If you use sub-contractors who will be working with you or installing materials supplied by you then you will have a responsibility to insure them as if they were direct employees. The tax issue may lead you to believe that they are “bona fide sub-contractors” but if they are injured while working with you or under your supervision or control then you may be sued for compensation. If it is a major incident the HSE will be involved and our policy will also provide Health and Safety defence costs for you, subject to the policy conditions. Persons normally covered under the employers’ liability section include those: • employed by you under a contract of service or apprenticeship • hired or borrowed by you • self-employed and working on a labour-only basis under your control or supervision • engaged by labour-only sub-contractors • who are a labour-only master or person supplied by him • on work experience or a training scheme • who are a voluntary helper (this could include a friend or family member).
SPECIAL FEATURE
over for the contractor
NAPIT Insurance Services understands the detail behind the needs of electrical contractors.
Tools, stock and equipment We understand that on a day to day basis your tools are, with the exception of the people involved, probably the most important part of your business. Should you suffer a loss, our aim will be to ensure the replacement process is as smooth as possible and endeavour to replace tools or reimburse you financially as quickly as we can. Unlike most other tools and equipment policies NAPIT Insurance Services provides 24-hour cover, including theft from unattended vehicles – even overnight, subject to the tools being locked in the vehicle out of sight – in a boot or secure area of your van. The replacement policy is normally by cash payment in the form of a cheque or bank transfer – which we believe speeds up the replacement process and provides freedom of choice to replace with better tooling as opposed to a designated tool replacement facility. You can then negotiate the best deal from your supplier and choose the best replacement tools for you. As an added benefit, NAPIT Insurance Services policy does not impose an underinsurance clause. This means that if you make a claim and have underestimated the value of your equipment the policy will still pay up to the total sum insured under the policy. Most insurers would seek to reduce the settlement figure by the percentage under insured dramatically reducing the costs claimed.
In addition, there are no deductions for wear or tear. Insurers are sometimes able to reduce a claim settlement by as much as 35 per cent for an item which may be only a year old, this is sometimes due to the reducing cost of replacements and frequency of use.
Other covers NAPIT Insurance Services can also provide cover for business premises, computers, stock, business interruption, personal accident, contract works, hired in plant and legal expenses. All these covers can be included under one single policy and will benefit from an interest free direct debit payment option. We work constantly to make sure we offer the cover you and your industry need as well as reacting to new legislation or requirements where needed. In addition to the core electrical contractors’ insurance: health insurance, motor insurance, home insurance and travel insurance is also available together with professional advice on financial planning, commercial finance and mortgages. The NAPIT Insurance Services team is waiting to hear from you. Telephone 0845 8330561 or email info@napitinsuranceservices.co.uk
NAPIT 0870 444 1392 www.napit.org.uk 13
SPECIAL FEATURE
Microgeneration: how ou NAPIT launched its Microgeneration Competent David Persons Scheme in April following growing interest from members in installing this technology. As NAPIT has Cowburn through the approval stages applications looks in detail progressed have been building up and now that NAPIT has been approved to register installers for all of the technologies at the NAPIT it is important to give members specific details of the scheme for scheme. This article is intended to provide you with a good installers of basis for understanding the requirements of the MCS and how to go about getting the required documents solar and preparing for assessment. photovoltaic, wind turbines, What is the Microgeneration Scheme? solar heating, The Microgeneration Certification Scheme has been heat pumps developed by the Government in response to a growing in renewable energy and the risk that cowboys and biomass market operating in this area will give poor advice, inflated predictions of performance or poor quality installations. systems The Government wants to see industry-led selfregulation provide assurance in this area and the scheme has been set up so that “industry” can develop standards which they can meet and which government and consumers can rely on. Put simply, an industry panel writes the standards, the installers work to those standards and a certification body (such as NAPIT) carries out inspections to ensure that they do.
standard MCS001 – Installer Certification Scheme Requirements. The technical requirements are covered in the following stand-alone standards: • • • • •
MIS 3001 – solar heating MIS 3002 – solar photovoltaic (PV) MIS 3003 – small wind turbines MIS 3004 – solid biomass heating MIS 3005 – heat pumps. All of these MCS and MIS standards are available to download free of charge on www.microgenerationcertification.org
These in turn reference a number of important documents that an installer should have access to. The main ones are:
Solar heating
• Solar Water Heating Systems, guidance for professionals, conventional indirect models (CE 131) • The Domestic Heating Compliance Guide • Standard Assessment Procedure SAP 2005 – Appendix H
Photovoltaic
• Photovoltaics in Buildings – Guide to the installation of PV systems (DTI URN 06/1972) • Standard Assessment Procedure SAP 2005 – Appendix M • BS 7671:2008* • Recommendations for the Connection of Embedded Generating Plant – either G59/1 or G83/1*
Wind turbines
• Installing small wind-powered electricity generating systems (CE 72) • BS 7671:2008* • Recommendations for the Connection of Embedded Generating Plant – either G59/1 or G83/1*
Biomass
• The Domestic Heating Compliance Guide • Standard Assessment Procedure SAP 2005
Heat pumps
• Guide to Good – Heat Pumps (TR/30)*
What standards apply? This is an area not covered by British Standards, so they’ve largely had to be written for the scheme. The main non-technical requirements are published in the
Microgeneration in the home can provide a new revenue stream for the electrical contractor. 14 NAPIT 0870 444 1392 www.napit.org.uk
SPECIAL FEATURE
r scheme works for you With the exceptions of those marked * these documents are available for free downloading (visit the Downloads section of the NAPIT website Members Area).
Solar collector
What do these standards require? The main scheme document (MCS 001) is concerned with how an installation company manages itself. It is based on a company having a Documented Management System (this applies to all installers, large or small). This system can be complex or simple but must describe how the company goes about: quoting, purchasing, controlling documents (its own and the ones it uses), health and safety, staff training and skills, use of contractors, record keeping and other similar requirements.
To taps Controller Tank
BOILER
You can write a Documented Management System yourself, but members of NAPIT can use the Trade Association’s model system which is available free of charge and is coming soon in the download section of the NAPIT website members’ area.
Cold water feed Pump
Scheme members will be responsible for everyone involved in a job. If you subcontract key parts of the work you will have to ensure that it complies with the standards. If you use tradesmen you must keep records to show that they were competent (e.g. if you are an electrical contractor and used a surveyor to assess the roof for a PV panel etc). The technical MIS standards are all written in similar styles and cover requirements for the following: • Designing systems • Estimating performance by standard calculations – you don’t have to buy the full SAP software that Energy Assessors use, some calculations are straight forward and others can use free tools available on the internet. • Installation practices and quality • Commissioning systems • Handover (explanation and documentation packs) • Consumer Protection – at the moment the only way of meeting the consumer protection requirement is to be a member of the REAL Scheme, see www.realassurance.org.uk • Equipment records and calibration • Using MCS certificated technology – you can check if microgeneration equipment (including invertors) are approved on the MCS website www.microgenerationcertification.org – if you install equipment that isn’t certified you can’t certificate it and your customer won’t be able to access grants.
How a solar hot water system works.
How does an installer become certified? Firstly, you need to submit an application form to NAPIT which will give us the basic information about your requirements. Next you will need to prepare yourself to make sure that all the requirements in the standards, like those summarised in the list opposite, are actually in place. NAPIT will issue you with some guidance on how to prepare for audit. If you have your own Documented Management System (rather than using NAPIT’s) then you will need to send it in for review before we visit. The visit itself has two parts. The office assessment looks at how you manage the microgeneration business, asking for evidence to demonstrate all of the requirements. A site assessment will actually check out installation work in practice. An application to install one technology will usually take a full day (or two half-days if the site location is a long way from the office). If you apply for two technologies it will depend on how many sites we need to visit. If you have one site with two technologies it is likely that we can complete the assessment at the same time. We don’t need to see each technology every year but we do in the first year in order to grant certification. Continued overleaf
NAPIT 0870 444 1392 www.napit.org.uk 15
NAPIT’sMicrogenerationScheme: CONTINUED FROM PAGE 15 We can see completed work or work in progress but a good tip is to take plenty of pictures of your work that we might not be able to access later, such as roof penetrations and mounting brackets. Once an assessment is complete you will be told of any “nonconformities” with the standards. These will have to be fixed before you can be certified. In many cases evidence can be sent to NAPIT but some items may require a further visit. In future years, certification is maintained by surveillance visits which sample the requirements of the scheme and will be combined with those for the Building Regulations for those members doing both.
What are the benefits of being certified? It will allow your customers to access grants under schemes like the Low Carbon Buildings Programme, and as from next year it will enable them to claim income from “feed in tariffs” (it is expected that this will be electricity generation first and heat systems later). You will be able to display the Microgeneration Certification Scheme logo on stationary and vehicles. You will be listed automatically on the scheme website which will demonstrate that you are government approved. Work is also going on to bring the installation of microgeneration technology under the selfcertification requirements of the Building Regulations, which you will be automatically authorised to do.
Wind power provides a clean and energy-efficient form of energy.
NAPIT’s Status For NAPIT to be able to certificate scheme members, we have to become UKAS-accredited to an international standard known as EN 45011. This is in three stages. Stage One was achieved last year and confirmed that we were the right kind of organisation to run a scheme. This allowed us to advertise that we would launch a scheme and ensured that we were listed by the scheme website for this. Stage Two involved UKAS witnessing a NAPIT team carry out an assessment of an installer. This was completed in April and resulted in a recommendation for approval for all five technologies. This means that anyone registered from now on can use the scheme logo and their customers can access the grants. Stage Three is about NAPIT being able to use the UKAS logo and doesn’t affect scheme members in any significant way. We are on time to deliver this over the summer. What has been particularly pleasing is the fact that NAPIT has achieved approval for all five technologies and is the first (and so far only) scheme to be able to offer an alternative on electricity generating technology (wind and PV) to the BRE monopoly that had previously existed. In the next issue of the Competent Person David Cowburn will look in detail at the requirements for installers of photovoltaic panels. For more information on NAPIT’s microgeneration scheme telephone 0870 444 1392 or email microgeneration@napit.org.uk
Up on the roof with solar heating panels.
16 NAPIT 0870 444 1392 www.napit.org.uk
MEMBERS
Regionalcouncilnews fromacrosstheUK Chairman of the NAPIT Trade Association Dennis Denholm with a round-up of the issues making the headlines
Spotlight on RCDs The next key issue at your council meeting will be Residual Current Devices (RCDs and RCBOs). Any problems associated with this topic can be discussed at the next round of meetings. Please bring information on this subject with you – bring some evidence if you can too. Write it down in note form to assist with the debate. It does not matter how small or insignificant the
West Midlands This meeting was re-scheduled due to the NAPIT Field Officer meeting.
Swansea Matters discussed at the Express Holiday Inn included, domestic smoke alarm and fire alarm certificates. These should be available in paper format for installation and testing purposes. Members agreed that most customers will not pay for a full Periodic Inspection Report on top of the CU change. The suggestion of a new smaller certificate for this purpose was proposed. Members also expressed satisfaction at attending a NAPIT-organised calibration day in the Gloucester and Stroud area – gaining cost savings and a good afternoon out. Next meeting: July 14, Express Holiday Inn.
issue. It will be dealt with at the meeting and actioned for the appropriate area of expertise to deal with within the NAPIT Trade Association and the NAPIT Group. Please contact Patrick Cantrill at NAPIT HQ about other agenda items or if you wish to become a member of a regional council email info@napit.org.uk or telephone 0870 444 1392.
East Midlands The meeting was held at NAPIT Headquarters in Mansfield. Council members suggested expanding on the Minor Works’ crib sheet supplied with each pad and expanding the Electrical Installation Certificate crib sheet to include Pages 2 and 3. Robin King explained that information on how to complete certificates was also available from the Technical Section in the Downloads’ section of the NAPIT website.
Norwich This meeting was re-scheduled due to the Bank Holiday.
Bristol The meeting was held at the Holiday Inn, Filton Road. Council members discussed certification with regards to Periodic Inspection Reports, Electrical Installation Certificates and Minor Works. Bristol. Next meeting: July 15, Holiday Inn.
Southampton Next meeting: June 23 at the Express Holiday Inn, Southampton.
Greenwich This meeting was postponed and a new date has yet to be confirmed.
Maidstone Next meeting: June 30, venue TBA.
For more information about events and meetings involving the NAPIT Trade Association visit www.napit.org.uk or telephone 0870 444 1392
NAPIT 0870 444 1392 www.napit.org.uk 17
INDUSTRY SHOCKER! 50% of electricians are still not trained to 17th Edition The 1st July 2008 deadline to upgrade from 16th to17th Edition IEE Wiring Regulations has passed. Are your qualifications up-to-date? Why book your training course with NAPIT? Because the benefits you will receive include: • • • • • •
FREE lunch and light refreshments throughout the day Experienced instructors to guide you through the course NEW on-line exams High pass rates Receive a FREE Handbook on each course! For those who don’t succeed first time, all courses are offered again FREE of charge*
New dates for 2009 Venues
Courses
JULY
AUGUST
SEPTEMBER
Surrey
3 day course 1 day course
– 9th
– –
1st – 3rd 17th
Manchester
3 day course 1 day course
27th – 29th 9th, 30th
17th – 19th 20th
7th – 9th, 28th – 30th 10th
*Exam fees must be paid by delegate Please note to be eligible for the 17th Edition update course you must have completed the 16th Edition full course after June 2001. Course dates may be subject to change
Book now on 0845 20 20 148 or email info@napit.org.uk We would like to visit a town near you. Get a group together to suggest your area and receive discounted training courses.
Name Address
I Three day course I One day update
I I would like a course in my town / city (Please state your area)
Postcode Telephone number
To register your interest send this tear off slip to NAPIT, 4th Floor, Mill 3, Pleasley Vale Business Park, Mansfield, Nottinghamshire NG19 8RL. Tel: 0870 444 1392 Alternatively, email these details to info@napit.org.uk
SPECIAL FEATURE
Top training from NAPIT NAPIT senior technical officer Paul Markham reports on fire alarms and emergency lighting courses
On a daily basis the NAPIT Technical Helpline receives a multitude of questions on varied subjects relating to the electrical industry. Among them it is guaranteed that there will always be some relating to fire alarms and emergency lighting installations. Examples of the kind of questions received by Trevor Milner and his team are: “With the advent of the 17th Edition Wiring Regulations do smoke detector circuits require an RCD?” Or: “The local building control officer is pleased with the work I have completed but I am required to complete an emergency lighting completion certificate. Where will I find these and what information is needed on these certificates?” Although these questions are dealt with in the usual professional manner, and are all resolved successfully, many NAPIT members Train for success with NAPIT. are interested in learning more on the subjects. • testing, commissioning, servicing and certification Some take this further to enrol on NAPIT training of these systems to both standards. courses – bringing them up to date with the latest rules Two fire alarm courses are available – Introduction and regulations on the important requirements to Fire Alarm Systems (NA-FA1-2) and Design, surrounding these topics. Commissioning and Inspecting Fire Alarms (NA-FA2BS 7671: 2008 Parts 3 and 5 require installers of 2). Both courses run for two days. The Emergency these systems to be competent and conversant with Lighting (NA-EM-1) course takes only a day. and use the current edition of the British Standards As with all NAPIT training courses you are relating to these installations. guaranteed top quality tuition from experienced tutors, NAPIT run specific courses on fire alarms and free use of tools and testing equipment, a relaxed emergency lighting, BS 5839 and BS 5622 friendly atmosphere, lunch and refreshments as part respectively. They deal with the law surrounding these of the package, along with the knowledge that after it documents and where these particular installations are is completed professional back up is only a telephone required. Among the areas covered by the NAPIT call away from the NAPIT Technical Helpline. training courses are: Turn to Pages 26 and 27 for a detailed look at the • the positioning of smoke detectors, optical and legislation surrounding the installation of smoke and ionising fire detectors. • the need to know the difference between these detectors • the positioning of emergency lighting luminaries NAPIT is an approved City & Guilds training within a property and in conjunction with centre. For full details on the training courses emergency exit signage offered by NAPIT turn to page 37. • installation and control techniques for both standards
Out & About with NAPIT NAPIT’s Regs to Riches seminars on the 17th Edition Wiring Regulations – in conjunction with Megger – continue with the final three seminars through June and July. Admission is free. Director of NAPIT Inspections Richard Gould will be explaining how meeting the requirements of the
wiring regulations, and finding practical working solutions, can have a positive effect on profitability. Doors open at 4.30pm, so you can have a cup of tea before the start at 5pm. The seminars finish at around 7pm but may continue afterwards until all your questions are answered.
Dates for you diary
June 24
July 14
Regs to Riches Seminar Sheffield United Football Club
Regs to Riches Seminar The Park Hotel Taw Vale Barnstaple
July 7 Regs to Riches Seminar The Green Man Inn Fownhope Hereford
Please be aware that due to a computer error dates shown in the last issue of the Competent Person were incorrect. We apologise for any inconvenience this may have caused.
NAPIT 0870 444 1392 www.napit.org.uk 19
MEMBERS
Striking a blow for the win People ask me: “What do you do for a living?” I tell Installers’ course NAPIT them that I’m a self-employed electrical contractor. member Keith Simple enough, however it is not until I mention the fact Wind turbines and microgeneration seemed to fit that I also install wind turbines that I get one of two comfortably with my skills. So I did some research and Jones reactions. came across a wind turbine manufacturer in Scotland The first is from the lesser-spotted NIMBY* monster. by the name of Proven, manufacturing and installing explains how “I hope you’re not putting any of those enormous 2.5, 6 and 15Kw turbines. he caught the things up near us,” he says, huffing expletives, The firm had a commendable reputation and questioning one’s morality and walking off. number of units installed in many countries. With a bug for The second reaction from the more educated and colleague, I went on an installer’s course in January rational thinking person is: “How does it all work then? 2007 and we became approved Proven installers. The renewables What’s the cost? Will it save me money? How do I get next thing was to get some site experience. I did this and what he one?” through a mentoring process with my local Proven distributor Aeolus Power. We now have a close hopes to business relationship with them. Mobile phone I also have a close relationship with a new company achieve It’s also odd how you end up working with things that you never thought you would. I was lucky enough to get a five-year JIB electrical apprenticeship when I left school. That was the career path for most 16-year-old lads in the late 1970s – trades or manufacturing industries. I then moved on to a successful 18-year career in the telecoms, mobile phone and broadband industries, working in Europe installing voicemail, text and multimedia messaging and wireless internet application servers. However post 9/11 things changed and many people in the industry lost their jobs, including me. Fortunately I was lucky to have a trade to fall back on and since 2002 I’ve been self-employed, using the skills I’ve learned to help me diversify my business – renewable energy being the latest string to my bow. Wind turbines all started with an inane conversation in the office one day. Once again Mr Gates’ software was the cause of my grief and my colleague and I had decided that IT software technology was fake and that the direct cause of global warming was due to all the hot gases being generated by people shouting at PCs. So we thought about growing beards, getting some sandals, joining CAMRA and becoming eco warriors. We decided against the beard and sandal thing but I did want to learn more about renewable energy and try more beers.
The wind turbine control system. 20 NAPIT 0870 444 1392 www.napit.org.uk
Natural Energy UK, successful in installing Proven 6Kw and 15Kw turbines. Aeolus also assists with the mechanical installations for Natural Energy UK. I subcontract the electrical installation and commissioning of the turbines for both companies. I put emphasis on strong business relationships. As a small business I’m keen to build contacts with other organisations because I find that you can communicate with people more efficiently and work together so that everyone benefits – hence the reason I joined NAPIT. As reported in the last issue of the Competent Person, our latest installation was a 15Kw turbine from Natural Energy UK at a dairy farm in Shropshire. I took the opportunity to invite my NAPIT field inspector Paul Chambers to see the electrical installation. He could gain site experience and I could check that I was compliant with Part P and BS7671. As usual, Paul was keen to help out and as he had just been to Ecoskies for a briefing, was eager to see the real thing.
Control gear Our client John Hudson had done his homework and had collected his windspeed data using an anemometer for the past two years. He was clear that he was ideally suited to install a wind turbine. He applied for planning permission to install a 15Kw turbine – mounted on a 15-metre tower – and was successful too in his grant applications. A G59/1 connection agreement was also granted from the DNO. Generally, the work takes a day with me installing the electrical control gear and Aeolus constructing and erecting the turbine but some installs may overrun to the next day, if for example, there is not enough wind to commission the inverters. The reason for this is that the turbine construction should be done on a calm day. On this installation we were connecting a 15Kw grid connect turbine to the
MEMBERS
nd turbine business Long relationship They are very quiet as they are direct drive permanent magnet synchronous alternators – so you don’t get the whirr of gears just a swishing noise. They are mounted on a nine metre, 11 or 15m tower and are hydraulically raised and lowered for maintenance. The next stage for me in the learning curve is to achieve my MCS installer accreditation. I’ve already signed up with NAPIT at NAPIT member and wind turbine specialist Keith Jones. Ecobuild and hopefully it will be the beginning of a long relationship. But now if domestic single-phase supply. Typically, 15Kw turbines anyone asks me what I do for a living I just tell them: “I are connected to 3-phase supplies and 6kw grid install direct drive permanent magnet synchronous connect turbines are always connected to single phase alternators.” It’s easier. supplies. * NIMBY, Not In My Back Yard
Earth spike In this instance the electrical components comprise of three WB6000 inverters, a specialist Proven control box connecting the inverters to the turbine output, a G59 Relay control box – which has to be specially commissioned by an accredited installer – a Kwh output meter to measure the power cumulatively generated by the turbine, a point of emergency disconnection switch and finally overload and fault protection switchgear to connect to the domestic supply. The turbine is connected typically via a 10mm or 16mm 3-core SWA cable, depending on the length of run, and jointed at the base of the turbine tower. The tower itself is bonded to a local earth spike for lightning protection. The turbine generates 300v ac at 20hz. This is then converted by the specialist control box into smooth dc which outputs to the inverters to be carried at 230v ac at max 26amps per inverter back into the domestic supply or surplus output back into the grid. The client then sets up contracts with certain energy companies to buy the surplus energy he produces. This particular turbine is sited at 127m above sea level with an average wind speed of 5.4m/s and should give an annual output of about 22–24,000 kwh per year. Maintenance is carried out after the first three months and then annually thereafter. The turbines are robust units and employ a downwind technology. They are able to withstand wind speeds of up to 150mph and are comparatively simple and efficient by design.
Before buying a wind turbine some important considerations must be looked at. For a start, is there sufficient wind at my site? You can first check your postcode at the BERR website. Visit www.berr.gov.uk/energy/sources/ renewables/explained/wind/windspeeddatabase/page27708.html Alternatively to be really sure, invest about £100 in a decent anemometer that stores data. Site it as close to where you think you have the best wind and then check the readings for about a year. Once you are confident that you have 5.0m/s average windspeed or better, then you know you have the basis to utilise a small scale wind turbine. The next stage of the cycle can be a long drawn out affair as clients must attain planning permission from their local authorities as well as getting G83/1 for 6Kw or G59/1 for 15kw grid connection agreements with the local DNOs. Another and most important piece of the jigsaw is grants. For more information on how to claim please visit the Low Carbon buildings scheme at www.lowcarbonbuildings.org.uk/home/
NAPIT 0870 444 1392 www.napit.org.uk 21
SPECIAL FEATURE
How to market yourself Twelve tips on how to combat the slump and boost your business from Roger Ryan
The big fear during a recession is losing your job or business. So the best move when times get tough is to make your current position more secure. A simple method of achieving this is to look at improving ways of marketing yourself and your skills. Firstly, focus on what you do best. Know who your customers are and the value your skills will bring to them. In short, avoid spending time trying to acquire customers you cannot properly serve. Once you have a clear idea of this, the next step is to work out ways of putting this into practice. Following are twelve top tips.
1. Develop a message An excellent way of marketing your business is to create a 30 to 60-second statement that clearly explains what you do, for whom, and why your target audience should buy from you. Have this message become your mission statement. Don’t forget to run through this when you visit a new or existing customer. Practice your message at home.
2. Get some stationery Nothing shouts more that you are a viable business than having a logo, business cards, stationery and brochures. On the stationery front – keep it simple. Do not order more than a six-month supply of printed materials. Once you have them, do not be shy about using them. Also available to use are the NAPIT Consumer leaflets where you can include your company details to help market yourself. These are currently being updated and will be available to buy at the NAPIT online store.
3. Get a website With a website visit a professional to have one designed with all the bells and whistles to meet your exacting standards. Or if you are content with a simple format, you can download templates off the Internet and design one yourself. Alternatively NAPIT is looking into a new member benefit by brokering a deal for discounted websites available to members
4. Network At every opportunity, tell people what you do and who your target market is. Help others by connecting them with potential suppliers or employers. In time, they may return the favour to you. Carry your
22 NAPIT 0870 444 1392 www.napit.org.uk
business cards with you at all times and be prepared to talk about your company's mission statement at a moment's notice. Your next hot prospect might be standing behind you at the supermarket checkout. An excellent way to network within the industry is to attend NAPIT Trade Association meetings. There you will be able to exchange ideas and keep up with the latest happenings in the workplace. See Page 17 for details of a NAPIT Trade Association meeting near you. A great way to keep in touch with fellow NAPIT members and discover the hot topic of the day is to visit our Online Forum at www.napit.org.uk
5. Testimonials and references Happy customers are your best sales’ people. Don’t be afraid to ask them to provide testimonials or references for prospects. Keep copies close by – in your van and when visiting customers. Feature them in your business brochure or on your website.
6. Develop partnerships Form strategic partnerships with others who sell a complimentary product or service to your target market. These alliances can be as simple as sharing contacts and leads – or they might take on a more formal structure. Either way, the goal is to broaden your reach beyond your own network.
7. Raise your profile Look for opportunities to share your skills and talents by writing articles or lecturing on a topic within your area of expertise. Teaching a night course at the local college or the community level will give you additional exposure. We welcome contributions to the Competent Person magazine from members. So if you have idea for an editorial feature please contact us on 0870 444 1392 or email magazine.editor@napit.org.uk
8. Advertising your business You should consider how consumers search for trades people in their times of need. NAPIT has partnerships with Yellow Pages, Thomson Directories and Quotatis. Special deals offer members discounts on advertising saving them money and putting them in contact with customers. Following requests from members, NAPIT’s Marketing Department runs local area advertising in newspapers covering Kent, Surrey and Lancashire. There are also plans to extend this to Devon, Chesterfield and Mansfield.
SPECIAL FEATURE
out of recession
Take advantage of NAPIT-led advertising in newspapers.
9. New ideas
12. Fly the flag with NAPIT
If you are serious about growth, spend time outside your comfort zone and try new things. Sometimes new ideas will work and other times they won't. Either way, the process will teach you something new and valuable about yourself and your business.
NAPIT van stickers represent a super way of reminding people that you offer a great service. Three van stickers are free to new members. NAPIT van stickers deserve pride of place on your van.
10. Brainstorming sessions You are in business for yourself but that does not mean you need to have all the answers. Whether you are a natural salesperson or one that sees marketing concepts as completely foreign, kick around ideas with others whose opinions and values you trust. Talk to a colleague, a friend or a member of the family. You never know where your next big idea may come from.
11. NAPIT special offers Make the most of the special offers, partnerships, trade directories and services available through NAPIT. These are regularly available to members in the email newsletter, the Competent Person or on the NAPIT Direct online store at www.napit.org.uk.
These are 12 practical ways in which you can market yourself and your business. Use them to acquire customers and grow sales. A helpful website for small businesses is www.marketingdonut.co.uk Here you will find easy to understand ideas to assist you with marketing. The website is backed by Royal Mail and Google. As a NAPIT member you can also contact the NAPIT Marketing Department for help. They will be happy to advise you and make suggestions to assist your business. If you would like to do this or know more about NAPIT services and special offers telephone 0870 444 1392 or email info@napit.org.uk
NAPIT 0870 444 1392 www.napit.org.uk 23
TECHNICAL
Checking of phase sequen Don Holmes with words of advice on the pitfalls to be found when tackling this tricky job
With the introduction of the 17th Edition of the IEE Wiring Regulations last year came many changes – some comprehensive and some minor. Part 6 Inspection and Testing introduced under Regulation 612.12 a requirement to verify that phase sequence is maintained on multiphase circuits within an installation. What does this mean? In practical terms the requirements are that conformation that the phase rotation at three-phase switchgear and distribution boards is the same as at the origin of the installation. This is important for large industrial installations, which have three phase motors and equipment which is required to rotate in a specific direction. It is not uncommon to find in larger industrial installations, which have a number of sub-distribution boards, to find the incoming line conductors connected in a different sequence at each distribution board and especially the original incoming three-phase supply to the building. An example of such an installation is illustrated in Fig 1. One of the most common reasons for this on existing installations which have been added to or modified over the years, involving the installation of new three phase motorised equipment, is that when commissioned they are found to rotate in the wrong direction.
When production down time has been identified as being a requirement, electricians have been known in order to save time, to change the direction of rotation of three phase motors by changing over two of the line conductors at the distribution board feeding those motors. This is instead of changing two line conductor connections over in each three phase motor. This is not considered to be good practice and is often caused when installation work or alterations are made by different electricians. In order to prevent such situations, the verification of phase sequence has been introduced. This has always been good practice often carried out by electrical contractors and has now been included in the regulations. Phase sequence indicators are available to verify phase sequence and come in a number of types: • rotating disk • indicator type • both of the above These indicators consist of a case containing the indicating device and three fused test leads, which are either coloured brown black and grey or L1, L2 and L3, with either a test probe or clip attached. The leads are connected to the incoming line conductor terminals L1, L2 and L3 within the first item of switch gear or
Fig 1
DB1
DB1/1
Sub-main
DB1/1/1
Sub-main
Origin of supply
Phase rotation
24 NAPIT 0870 444 1392 www.napit.org.uk
Phase rotation
Phase rotation
TECHNICAL
ce on multiphase circuits distribution board of the installation. The phase sequence is observed and noted. When a rotating disc type instrument is used, the disc will rotate, either clockwise or anti-clockwise. When the indicator lamp type is used the indicator will illuminate L1/L2/L3 or L1/L3/L2. The phase sequence is then checked at all other three-phase switchgear or distribution boards. Phase sequence indicators can also be used to verify the phase sequence at motor terminals. To verify the phase sequence and direction of rotation after carrying out the above checks on phase sequence, it may be necessary to reconnect line conductors in the correct terminals and label when necessary. Although phase sequence verification will confirm the phase sequence at a particular piece of switchgear, distribution board, motor or equipment, it does not verify that the incoming supply phase sequence had been maintained throughout the installation. In order to confirm this, a continuity test of each line conductor between each item of switchgear or distribution should be carried out.
A phase sequence tester.
Special products from ... The versatile KT65 multi-function tester Fortunately the 17th Edition Wiring Regulations did not impact greatly on the installation testers that you use. Your 16th Edition testers are perfectly satisfactory. However there are two areas that will have an impact on your future purchasing. The first is the much greater use of RCDs. It will soon be common practice that each circuit will have to be individually RCD protected. This means that you will be testing more RCDs. In this respect, the KT65 digital multi-function tester makes an ideal partner with its comprehensive RCD function. It measures:
• Type AC (AC only and the most popular in the UK) • Type A (DC sensitive) • Selective RCDs (time delayed) • General RCDs. An auto-test and ramp test are also very valuable features. The auto-test means that you only press the test button once to run through all the six tests for each RCD. You only have to stand and stay by the RCD to reset it after each trip. When you return to your KT65 all the The KT65 tester from results will be displayed on one screen. Kewtech: a valuable tool.
SHOP ONLINE AT www.napit.org.uk or call 0870 444 1392
TECHNICAL
Installing smoke and fire dete Don Holmes looks at the latest legislation, standards and the equipment needed
The danger of a fire in a home should not be underrated. Around 800 people die in England and Wales each year as a result of fires in buildings and those injured number around 7000. A large proportion of these deaths and injuries happen in ordinary domestic dwellings. Many of these could have been avoided if an automatic fire alarm system had been installed. In most homes the installation of smoke alarms can make a significant impact on the level of safety – by providing early warning of fire and making a safe escape from the dwelling possible. It should also be remembered that the longer a fire goes undetected the greater is the risk of death or injury. One of the most dangerous times for a fire to start is at night when the occupants are asleep. People often think that they would be awoken by the smell of smoke. This often does not happen. Fires involving furnishings can produce poisonous gases in which case the occupants may never wake up.
Legislation and standards The legislation regarding fire safety in dwellings is covered by the Building Regulations Approved Document B: Fire Safety, in England and Wales, and the Building Standards Scotland. These documents require that all new dwellings and refurbished dwellings be provided with a fire detection and alarm system to at least Grade D category, LD3 standard, in accordance with BS 5839-6:2004 Fire Detection and Fire Alarm Systems for Buildings Part 6 which covers the design installation and maintenance of fire detection and fire alarm systems in dwellings. It is considered good practice to recommend to clients when carrying out a rewire of an existing dwelling the benefits of having a smoke alarms or fire detection and alarm system installed. It should be remembered that it is not a mandatory requirement to install such a system unless it is a material alteration where habital rooms are provided above ground level, or where they are provided at ground level and there is no exit from the room. Remember that the Building Regulations require that no alteration to the electrical installation should leave it in a worse condition. Therefore care needs to be taken when extending an existing system.
Types of system In order to meet the requirements of BS 5839-6, Grade D category LD3 standard mains operated smoke and heat alarms which conform to BS 5446-1:2001 or BS 5446-2:2005 should be installed as appropriate. These alarms should have a standby power supply, which is
26 NAPIT 0870 444 1392 www.napit.org.uk
Fig 1
BATTERY V9
usually a nine volt battery which may be rechargeable or non rechargeable as illustrated in Fig 1.
Risk analysis Risk analysis is critical and the design of a fire detection and alarm installation should take account of the level of protection and type of system best suited for a particular property. The following should be considered in assessing the risk: • The presence of smoke in escape routes is the greatest impediment to safe escape – therefore smoke alarms should be installed in circulation areas. • The most common cause of fatalities is from fires started by persons who smoke within their home; when it is known that occupants smoke, additional smoke alarms should be installed in living rooms, dining rooms and bedrooms as appropriate. • Nearly half of domestic fires tend to start in kitchens. It is essential that a smoke alarm is sited in an adjacent circulation space. • The second most common cause of deaths by fire is from heating appliances. Therefore consideration should be given to installing smoke alarms in rooms containing them. • Some 14 per cent of fires are caused by electrical appliances and faulty wiring. The use of electric blankets, especially by the elderly could possibly justify fitting a smoke alarm in the bedroom. • When a dwelling is occupied by elderly people or people with impaired mobility, special consideration needs to be given to the fact that more time is needed to escape in the event of a fire. • People who are deaf or partially sighted or blind will need additional warning of a fire; this may involve installing visual beacons of the type illustrated in Fig 2 or vibrating under pillow devices to supplement the normal audible alarms.
TECHNICAL
ctors in domestic dwellings the other installed smoke detectors and inter-linked should be installed. Smoke detectors should preferably be fixed to ceilings in a central position at least 300mm from any wall or light fitting. The detecting element of a smoke detector should be between 25mm and 600mm below the ceiling. If a heat detector is installed the detecting element should be between 25mm and 150mm below the ceiling. Detectors may be wall mounted providing the space does not exceed 10m and the floor area does not exceed 50m2. Wall mounted detectors should be mounted between 150mm and 300mm below the ceiling.
Fig 2
Positioning of detectors According to BS 5839, for any general area the spacing between any point in a protected area and the detector nearest to that point should not exceed 7.5m for smoke detectors and 5.3m for heat detectors, as illustrated in Fig 3. When the exact requirements for the use of a dwelling and its occupants are not known, as is the case for new dwellings, then the following requirements should be followed. Smoke detectors should be installed in circulation areas on each floor of the dwelling. The position of smoke detectors should be between spaces and places where a fire may start, examples being kitchens and living rooms. They should also be positioned between sleeping spaces but close enough to bedroom doors in order that they can be heard by sleeping occupants, which usually means fitting them within three metres of bedroom doors. Therefore smoke detectors should be positioned so that there is one within 7.5m of every habital room as illustrated. When kitchens are not separated from stairways by a door, then a heat detector which is compatible with
Smoke detector spacing
Smoke detectors should not be fixed above heaters and ducted heat outlets. Other places which should be avoided are cooking areas, rooms containing a bath or shower and garages where steam, condensation and fumes could cause false alarms. Optical smoke alarms are recommended for circulation areas. Ionization type smoke alarms may be used when installing in close proximity to a room where steam may issue and heat detectors should be fitted when required for kitchen areas.
Wiring smoke and heat alarms
When more than one smoke or heat alarm is installed they should be linked so that the operation of any one unit will activate them all. Smoke and fire alarms should preferably be wired on their own circuit using standard thermoplastic insulated and sheathed flat cable from the consumer unit, or fed from a regularly used lighting circuit so long as a means of isolating the supply to the alarms is provided to enable them to be isolated without effecting the lighting circuit. When the cable is not installed to a depth of 50mm or greater when run in walls, additional 30mA RCD protection of the circuit will be required in order to comply with the current edition of BS 7671. There may be some advantage in wiring the alarms on their own circuit and protecting it by installing an RCCB. Remember when an RCD has been used a standby power supply is required in the Heat detector event of disconnection from the spacing mains supply. This is usually provided by installing smoke or fire detectors with battery backup.
5. 3m
7. 5m
Fig 3
Avoiding false alarms
NAPIT 0870 444 1392 www.napit.org.uk 27
SPECIAL FEATURE
Making debt recovery easy Lawline UK is there to help NAPIT members recover This case money owed by customers or contractors. Lawline UK recently helped a NAPIT member, relying on the study from of invoices to continue trading, to recover in Lawline shows payment excess of £1000. Here’s how Lawline came to the member’s aid. how an exclusive Step 1 benefit to All NAPIT members receive a free 20-minute phone call to Lawline UK to receive legal advice. Lawline UK NAPIT provides advice on all commercial disputes and is members can able to help you recover the money owed to you. In the first instance the NAPIT member spoke to an be vital in advisor at Lawline UK and was advised on what he times of crisis should do next.
Step 2 A debt letter was sent out to the customer who had failed to pay his invoice. The customer was given seven days to pay and was advised that if he failed to do so, the NAPIT member would issue proceedings against him for the recovery of the debt. This letter cost the NAPIT member £5 plus VAT.
Step 3 The customer did not respond to the seven-day letter. Lawline were instructed to issue proceedings. We drafted a claim form on the NAPIT member’s behalf in which we claimed the amount of the invoice and also interest at the rate of 13 per cent and compensation under the Late Payment of Commercial Debts (Interest) Act 1998 from when the date payment was due. In order to issue the claim form, a court fee was needed which the NAPIT member had to pay. However, this was also claimed back on the claim form. In addition, we were able to claim back fixed solicitor’s costs on behalf of the NAPIT member which he could use to pay his legal fees. It should be noted that the level of the court fee and solicitors’ costs vary according to the amount of the debt owed. More information on this can be obtained by calling Lawline UK on 0114 252 5294.
Step 4 The claim form was sent to the county court, issued and served on the customer. The customer had 14 days in which to acknowledge service of the same. If he had done so, he would have been entitled to 28 days – from receiving the claim form – to file a defence. However, again the customer failed to respond within the 14-day period and so we entered 28 NAPIT 0870 444 1392 www.napit.org.uk
Judgment against him on the NAPIT member’s behalf. This resulted in the customer having a County Court Judgment against his name.
Step 5 The Judgment obtained was for the sum of the debt, interest on the same, the court fee and fixed solicitor’s costs combined. This was then enforced. The NAPIT member paid a further fee of £55 to instruct the bailiffs. The bailiffs then attended the customer’s property. If a property is open the bailiffs are entitled to walk in and seize any assets belonging to the individual up to the value of the debt. On this particular occasion, the customer did not have any assets belonging to him. Therefore the bailiff arranged for the customer to pay by instalments. Every week the customer will pay the bailiff a sum of money which is then paid into the court. The court will release this money and payment is made to the NAPIT member. If the customer was to miss a payment the bailiff would again attend his property. As a result, the NAPIT member will receive the full amount owed to him, plus interest, plus the court fee he had to pay along with the bailiff’s fee. He will also receive the fixed solicitor’s costs.
The outcome The end result is that the NAPIT member received the money he was entitled to. He has recovered everything he has spent in taking the customer to court. The only shortfall that occurs is the difference between the fixed costs recoverable by law and our issue fee. However, we were able to claim interest on the debt and as is often the case, the NAPIT member recovered all sums paid out. Our issue fee for the NAPIT member was £100. We were able to recover £70 of this from the customer and a further £59.40 in relation to interest and late payment compensation.
MEMBERS
Updating your details is vital Why the My NAPIT pages on the NAPIT website are helpful to attract new customers and keep your membership up to date
The My NAPIT page on the NAPIT website is the quickest and easiest way to keep us fully up to date with your business details. Telephone numbers, email addresses and website information on your business are a must for the My NAPIT pages. Vital too are details about your specialist areas of work. NAPIT Sales and Marketing Director Andy Sharp explains why: “My NAPIT is another marketing tool in your kitbag. It helps you because it helps us when we are approached by customers looking for trades people in your area. “We can see in an instant your specialist areas of work. So it’s important to regularly update your business details on My NAPIT. You can attract new customers by keeping us fully informed of any new services you have to offer. “Don’t forget that you can also update information about your business insurance. Some members have forgotten to do this in recent months. It’s worth remembering that if you fail to let us know about your insurance details, your membership is void. The best way to approach this is through My NAPIT. It’s so straightforward.”
My NAPIT is easy to use and can be updated at any time. All you have to do is go to the NAPIT website at www.napit.org.uk, click on members’ area and login using your usual ID and password. This will take you directly to the notifications screen. Click on the members’ menu in the left-hand column; this will take you to the menu where you will find the My NAPIT icon. Click on the My NAPIT icon to open this screen. This gives you a page containing your membership information. Here you can update all the details that are relevant to you – keeping us and all your customers informed. For those who prefer to inform us of any changes about their business by post, telephone or email you can continue to do so. But the My NAPIT electronic form is the quickest and easiest way to do so. So get clicking.
To update your business details go to My NAPIT at www.napit.org.uk
My NAPIT – the easy way to keep your business details up to date.
NAPIT 0870 444 1392 www.napit.org.uk 29
SPECIAL FEATURE
Don’t clown around with Dr Wilf Archer of Mindskills Therapy and Competence Coaching explains about tougher penalties for those who flout the law
A new piece of legislation – the Health and Safety (Offences) Act 2008 – was passed in Parliament in October 2008 and came into force in January. This provides the lower courts with greater sentencing powers against those who breach health and safety laws. This means that if you breach a health and safety law the courts can impose greater fines and longer jail sentences. In the lower courts the maximum fine has been raised from £5000 to £20,000 and imprisonment from three months to a year. For some offences it can even be up to two years.
The effect of the Act is to: • raise the maximum fine which may be imposed in the lower courts to £20,000 for most health and safety offences • make imprisonment an option for more health and safety offences in both the lower and higher courts • make certain offences which are currently triable only in the lower courts, triable in either the lower or higher courts. In general these new sentencing powers are being widely supported by everyone concerned, not only because they increase the social and financial costs for those who are caught, but they also provide a strong message that health and safety is important. Organisations which flaunt the rules will face a bigger
fine and possible longer jail sentences even for minor breaches in health and safety. Chairman of the Health and Safety Executive Judith Hackitt said: “It is right that there should be a real deterrent to those businesses and individuals that do not take their health and safety responsibilities seriously. Everyone has the right to work in an environment where risks to their health and safety are properly managed and employers have a duty in law to deliver this.”
Let me give you a purely hypothetical example of how this new Act might be applied. You have an employee who is injured loading his ladder on to the company vehicle. Unfortunately he hurts his back and is off work. Then three to four weeks later an HSE inspector is driving past and pops in for a visit. She asks to see your Manual Handling Policy and notes in your accident book the ladder incident. She is unhappy at your documentation and that you have not made any changes to your policy since the accident so she decides that you need to go to court. The incident itself is minor but for the same minor offence committed before January 16 your maximum fine if found guilty was £5000 or three months in prison (or both). Now the maximum fine is up to £20,000 and a year in prison. This new legislation does not impose any new duties on you or your business. Those who are already managing health and safety have nothing to fear from this change in the law. In fact it should assist us. The HSE’s duty is to focus its attention on those who disregard health and safety, knowingly cut corners, put lives at risk and who gain commercial advantage over competitors by failing to comply with the law.
So how does this Act benefit us?
Legislation facing trades people is growing.
30 NAPIT 0870 444 1392 www.napit.org.uk
It puts us all on a level playing field by proportionately punishing those who seek to profit from breaking the rules. For example, it is no secret that many jobs have been lost due to contracts being won by overseas businesses and the influx of EU labour into the UK but each country of origin has its own set of standards and legislation. Therefore, in the interest of the welfare of people working within the UK, it is essential that all contractors, employers and employees play by the same set of rules and under the same set of
SPECIAL FEATURE
health and safety conditions when pricing a job. If jobs and contracts are going to foreign labour then the completed job must be to UK standards and all working practices must be compliant with UK environmental as well as health, safety and welfare legislation. This means that a European electrician should be required to install work to the 17th Edition standard and be sufficiently fluent in written and spoken English to allow them to complete the necessary inspection documentation – or be supported by a Competent Person qualified in doing so; therefore, a guarantee that the same rules, regulations, standards and industry approved practices must apply equally to all transient and domestic workers alike before any contract or appointment is awarded to anyone. Employers and contractors are already required to carry the additional cost of compliance conversion training when using foreign labour but some are willing to take the gamble of not being caught and that gives them a commercial advantage. A fine of £5000 per offence might to some be a risk worth taking but they might think twice before gambling with £20,000 fine per offence. There is nothing new here. This is a principle found in the Health and Safety at Work Act 1974, where every employer or contractor must provide such information, instruction, training and supervision as is necessary to ensure the health and safety of all his or her employees.
Be a clown with health and safety at your peril.
Social cost If anyone is found to have fallen short of the standards, failed to have provided adequate health, safety or welfare provisions or breached health and safety legislation then legal penalties will be imposed. The Health and Safety (Offences) Act 2008 now imposes a much greater financial and social cost on those who violate and defy UK legislation. On a more cynical note, or perhaps it is just me, in these times of economic meltdown the Government needs all the resources it can muster. Having a four-fold increase in health and safety fines might just be the industrial equivalent of our much-loved speed cameras. Who knows, perhaps on the spot fines will be next? Whatever you think of this new piece of legislation, it is a timely reminder to the minority of employers who are tempted during this global economic downturn that it is not worth cutting corners on health and safety.
NAPIT 0870 444 1392 www.napit.org.uk 31
MEMBERS
More DIY disasters The latest selection of stories and pictures featuring the work of the unqualified
NAPIT member Lee Bell, Great Houghton, Barnsley, writes: “While on a job in Outbridge, Sheffield, I was more than alarmed at the poor level of electrical work carried out by the present owner. Needless to say I refused to add to his present electrical installation and recommended a full rewire. “I found a superbly wired junction box screwed to the floor joists in the kitchen. A 2.5mm cable chopped into the floorboards and then tiled over – they went to all this trouble when there were so many loose floorboards. “I nearly forgot the dodgy connector block joining the cable. DIY disasters will not stop while Fred Bloggs can nip down to his local store and purchase electrical materials without proof of qualifications or membership of a valid Competent Persons’ register.”
Lean-to lash up The Competent Person magazine editor Roger Ryan discovered this example while visiting a barn conversion with an old mate. He says: “The builder had opted to replace all the electrics in the main part of the former cow shed but decided to retain the old wiring and sockets in a lean-to utility room appearing to date from the pre-war period. “This socket in the lean-to was still very much in use, with a tumble dryer close by and employed on a daily basis. “Within seconds of seeing this jumbled mass of broken wiring, a swift disconnection was made by my pal – a fully qualified electrician. I have since been told that all the old electrics have been stripped out and the lean-to is set for demolition. The tumble dryer has been brought indoors and is now safe to use.”
Meter madness NAPIT member Simon Jackson recalls a tale about the tenant of a rented property who was bragging that he didn’t have to pay for his electricity: “The man in question had applied for a new credit card meter – the old meter was reading minus numbers. The utilities turned up at the address and consequently disconnected the supply. The tenant had a mate who he called ‘an electrician’ who then If you have any pictures or stories of re-instated the cut-out fuse for him. electrical nightmares for Bodger Watch, email “Subsequently the landlord and tenant were them to the Editor, magazine.editor@napit.org.uk fined approximately £1000 each. Neither of them or post them to the Editor, The Competent are apparently paying, both blaming each other. By Person, 13 Claremont Road, Eaton, the way a plumber said that he could see nothing Norwich, NR4 6SH. wrong with this installation.”
32 NAPIT 0870 444 1392 www.napit.org.uk
TECHNICAL
Ask Eddie The technical team considers the contradictory requirements of the Building Regulations concerning the installation of a new distribution board and an existing submain cable
If you have a question for Eddie email the Editor, magazine.editor@napit.org.uk
Consider this scenario: a distribution board in a domestic premises is to be replaced. In the distribution board is a submain cable feeding another distribution board in an annex which has lights, electric shower, oven, sockets etc. The submain cable, which is “twin and earth”, is concealed within a wall less than 50mm from the surface of the wall. It is not mechanically protected. Regulation 522.6.7 requires that concealed cables without mechanical protection be provided with additional protection using a 30mA RCD. But Regulation 314.2 requires that separate circuits are not affected by the failure of other circuits with due account being taken of the consequences of the operation of any single protective device. This would seem to rule out the use of a 30mA RCD to protect the submain cable. Both requirements appear to be contradictory. Please advise.
A
In the situation you describe, the distribution board is being replaced and the concealed submain cable has already been installed. The requirement of BS 7671:2008 is that new work must be certified – that is, the new distribution board. BS 7671 does not require existing circuits to be upgraded to current standards for them to be connected to the outgoing ways of the replacement consumer unit. However, no circuit that is defective or non-compliant in a way that would result in a defect code which can present a danger can be connected to the consumer unit. The lack of additional protection on the concealed submain cable by means of a 30mA RCD does come into this category and it is non-compliant because it infringes Regulation 522.6.7. Therefore, it must be recorded – together with any other defects found in the existing, reconnected circuits – on the Electrical Installation Certificate covering the replacement of the consumer unit, as required by Regulation 633.2. If a PIR is carried out on the existing installation, the concealed submain cable would be noted as a Code 4 – although the change of consumer unit initiates the installation of RCD protection for socket outlets, locations containing baths or showers and concealed wiring without additional protection. With
Regulation 522.6.7 in mind, the contractor would have to persuade the customer to have a 30mA RCD fitted to provide the submain cable with additional protection. What about the conflicting principle involved in Regulation 314.2? There are safety implications in using an RCD and there are safety implications in not using an RCD. The inconvenience and possible safety implications of the loss of power in the annex caused by the operation of a 30mA RCD must be weighed against the shock risk to any person who might inadvertently puncture the submain cable at some future date. Even if future work involving the wall being drilled, for example, is considered unlikely, a malfunction of the RCD could result in a loss of power to the annex. A risk assessment is required. If it is decided that the possibility of an RCD operating could not be tolerated, the decision would require additional mechanical protection being provided for the concealed cable to enable the omission of the RCD for the sub main. However, it would be helpful if any information on the route of the concealed cable was recorded on the certificate. This should make the possibility of someone drilling into the submain cable in the future even less likely.
Next issue of the Competent Person In Issue 4 of the Competent Person we find out how electric heating can assist with Part L compliance and also play its part in reducing carbon emissions. And, are your contracts legal? Following the introduction of new laws in October, we look at the cancellation of contracts. Don’t miss the next edition of the Competent Person.
NAPIT 0870 444 1392 www.napit.org.uk 33
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Whether it’s time to renew your policy now or in the future contact us today to find out how much you can save. Tel: 0800 915 0039 | info@napitinsuranceservices.co.uk NAPIT Insurance represents a logo of NAPIT Insurance Services which is a trading style of Clarke Roxburgh, part of Jelf Group Plc. NAPIT Insurance conducts Introducing Activities. Clarke Roxburgh Insurance Brokers Ltd and Clarke Roxburgh Financial Planning Ltd are registered in England (1428872, 1997910) and are authorised and regulated by the Financial Services Authority (310320, 188859) for conducting Investment and Non-Investment Mediation Activities. Registered Office: 24 Belle Vue Terrace, Malvern, Worcestershire WR14 4QD. *Guarantee applies to: • ‘Like for like’ cover and sums insured and is subject to written proof of premium and cover provided • First year premium only • Qualifying policies taken out before 31.12.2009 • Standard home insurance. (Standard home insurance excludes: • Specialist products for high value properties • Holiday homes • Non-standard construction buildings • Adverse features such as claims in the past 3 years.)
SPECIAL FEATURE
Match and Dispatch delight Roger Ryan takes a liking to a diesel Dispatch and a C2 Enterprise
Voted International Van of the Year in 2008, the Citroen Dispatch is a versatile mid-range van with much to offer the electrical contractor. All Dispatch panel vans are fitted with Trafficmaster Smartnav satellite navigation and a Trackstar stolen vehicle tracking system as standard. Citroen claim that the Smartnav system can save around £2000 a year per vehicle in fuel and efficiency gains. Use this with cruise control and you can see why this technology can make a difference to your fuel bills.
Sleek and stylish
Below: Citroen Dispatch – all white for the job. Top right: Citroen C2 Enterprise – compact with split rear hatch.
A warm, sunny day and a narrow loading area presented challenges to driver and vehicle on the diesel Dispatch I tested on the winding B roads of the Norfolk countryside. But the efficient air conditioning and effective rear parking sensors proved more than a match. The sleek and stylish 2.0HDi in its all-white livery was pleasing to put through its paces. With a half-load on board, it reacted well to the few hills we encountered. The driving position was comfortable and the selflevelling suspension ensured that the ride was smooth despite the numerous potholes. On this job – we were moving some computer equipment – the side doors proved to be invaluable. Shifting bulky monitors, there was plenty of space to lift, move or rearrange the goods. Citroen say that the Dispatch can handle up to 25 per cent longer loads than the former model. Additional load length is available for items up to three metres’ long, such as pipes, electrical conduit or lengths of timber, thanks to an ingenious overhead storage tunnel. This feature allows long items to be loaded from the rear, through the optional bulkhead and into the cab. The Dispatch offers better load accessibility through the wider and higher side and rear doors, allowing three-
way accessibility for pallets and the like. There’s a choice of petrol and diesel engines. Aided by a five-speed gearbox, the 1.6HDi Dispatch is claimed to offer fuel economy on a combined urban and open road cycle of 39.2 mpg. Service intervals extend up to 20,000 miles. Thought has been given to the driver’s in-cab needs. There are large door pockets, a big overhead storage shelf, a lockable glove box, cup holders and a myriad of smaller storage compartments. The electrically-operated windows save much time and energy too. All models have a 12-volt socket on the dashboard and another in the new load compartment. There’s a wide choice of panel and window vans. Prices start at £14,820 and continue up to £17,220. I also had the opportunity of test-driving Citroen’s smallest light commercial vehicle, the C2 Enterprise. This charming 1.4 diesel van has been given a fresh look with a round of improvements. Top of the list there’s new audio equipment and an upgraded optional air conditioning pack. The addition of electric front windows is a welcome bonus. I also particularly liked the split rear hatch. Externally, there’s a redesigned bonnet, with new front bumper and grille which Citroen say gives the C2 Enterprise – the van version of the C2 hatchback – a more sporty look.
Speed and economy The big selling point of the C2 Enterprise is the astonishing fuel economy, 50 mpg around town and an exceptional 65.7mpg on the open road. To say the C2 Enterprise is compact would be an understatement but for a business where a van offering speed, great fuel economy and manoeuvrability is required – rather than load capacity – I can see a place in the contractor’s garage. I drove a smart looking 1.4HDi in Thorium Grey with a forecourt price of £8545 but I am sure there’s a better deal to be had if you are firm enough. NAPIT 0870 444 1392 www.napit.org.uk 35
MEMBERS
The winner of the tablet-style portable DVD player, supplied by Schneider Electric in Issue 2, was Chris Russell of Russell and Son, Ferndown, Dorset. Congratulations go to Chris. Merlin Gerin locking devices, with LCD keyrings, for distribution boards and consumer units have been sent to all runners-up. Here’s your chance to enter a new Spot the Difference competition. This time you have an opportunity to win a super I-Pod. All you have to do is study the two pictures of the NAPIT stand at Elex in Exeter – at the start of the day before the crowds emerged – and circle the eight differences in the bottom picture. Then fill in the form below. Send your entries to the Editor, The Competent Person, NAPIT Administration Centre, 4th Floor, Mill 3, Pleasley Vale Business Park, Mansfield, Nottinghamshire, NG19 8RL, to arrive no later than July 10. The winner will be selected randomly from all current entries. Normal competition rules apply.
Name Company Job title Address
Postcode Tel Daytime/evening (please circle)
CLOSING DATE: JULY 10 2009 If you don’t want to spoil your copy of the magazine you can send in a photocopy.
36 NAPIT 0870 444 1392 www.napit.org.uk
TRAINING
Stay current with NAPITtraining F E A T U R E D
C O U R S E
2-day Introduction to Fire Alarm Systems The two-day introduction is designed for electricians and people who install alarm systems to enable them to design, install, test and commission mains-wired alarm systems and single zone systems. Please see dates below.
• Use of latest tools and test equipment • FREE lunch and light refreshments throughout the day • Experienced instructors to guide you through the course • NEW on-line exams on selected courses • High pass rates • Receive a FREE Handbook on both of our 17th Edition courses • For those who don’t succeed first time, all courses are offered again FREE of charge**
Our full range of courses at our head office in Mansfield 3 day 17th Edition Wiring Regulations (City & Guilds 2382-10) Course dates available: 20th – 22nd July 10th – 12th August 1 day 17th Edition Wiring Regulations (City & Guilds 2382-20) Course dates available: 3rd July 21st August Please note to be eligible for the 17th Edition update course you must have completed the 16th Edition full course after June 2001.
6 day Electricians Certificate of Competence (NA-ECC-6)* Course dates available: 6th – 11th July Please call for future dates. 7 day Dual Course Combined (City & Guilds 2382-10) & (City & Guilds 2391) Course dates available: 20th – 26th July Please call for future dates. 4 day Inspection, Testing & Certification of Electrical Installations (NA-2391) Course dates available: 24th – 27th August Please call for future dates.
4 day Inspection, Testing & Certification of Electrical Installations (City & Guilds 2391-10) Course dates available: 23rd – 26th July Please call for future dates. 1 day Building Regulations for Electrical Installations in Dwellings (City & Guilds 2393) Course dates available: 19th August Please call for future dates. 10 day Allied Trades Part P (NA-DCC-10)* Please call for future dates. 2 day Portable Appliance Testing (City & Guilds 2377) Course dates available: 6th – 7th August Please call for future dates. 2 day Introduction to Fire Alarm Systems (NA-FA1-2) Course dates available: 14th – 15th July Please call for future dates. 2 day Design, Commission & Inspect Fire Alarm Systems (NA-FA2-2) Course dates available: 16th – 17th July Please call for future dates.
1 day Emergency Lighting (NA-EM-01) Course dates available: 8th July 14th August Please call for future dates. 1 day Completion of Certificates and Reports (NR-CR-1) Course dates available: 13th July Please call for future dates. 2 day Certificate of Competence Assessment (2 hour theory & 7 hour practical) Course dates available: 27th – 28th July 3rd – 4th August 2 day 3-Phase Distribution & Control (theory and practical) Course dates available: 7th – 8th July Please call for future dates. 1 day Using Test Instruments (NA-UTI-1) Course dates available: 2nd July 17th August Please call for future dates. Further Courses Available Please call for details:
Course Dates may be subject to change. * UKAS accredited through Blue Flame Certification. ** Exam fees must be paid by delegate.
NAPIT also run selected courses in regional training centres across the UK.
Book now on 0845 20 20 148 or email info@napit.org.uk • Professional • Friendly • Dynamic • Hands-on • Small groups • High pass rate •
Dress toImpress For that professional look for your workwear look no further than the NAPIT clothing pack. Stand out in the crowd with your business name embroidered above the NAPIT logo on each high quality garment. For an additional fee, we can also include your business logo too. The super value NAPIT clothing pack includes: • 5 polo shirts • 2 sweatshirts • 2 pairs of workwear trousers • a fleece • and a high visibility vest
All this for just
£80 (Plus VAT @ 15 per cent & £5 postage)
The NAPIT clothing pack price includes embroidering your business name above the NAPIT logo on each garment. For your business logo there is a one-off set up fee of £35 and a charge of £1.75 per embroidered logo. Workwear trousers exclude branding. Hi-visibility branding is printed not embroidered.
SHOP ONLINE AT www.napit.org.uk or call 0870 444 1392
SPECIAL DEAL TO ALL NAPIT MEMBERS
Business Insurance Are you shocked by the cost of insurance? We understand that having the right insurance arrangements in place is critical to the ongoing success of your business. NAPIT Insurance Services are pleased to be able to offer you a comprehensive range of products to make sure you’ve got all the protection you need: • Electrical Contractors Insurance – quick and easy to arrange, Market Leading Cover* at a price you’ll love • Van Insurance – including FREE RAC Breakdown Cover worth up to £120 • Financial Services – including Financial Planning, Pension reviews, Healthcare and Commercial Finance
Whatever your business needs, whatever your trade, contact NAPIT insurance Services for a quote today!
Whether it’s time to renew your policy now or in the future contact us today to find out about our great deals. Tel: 0845 833 0561 | info@napitinsuranceservices.co.uk
NAPIT Insurance represents a logo of NAPIT Insurance Services which is a trading style of Clarke Roxburgh, part of Jelf Group Plc. NAPIT Insurance conducts Introducing Activities. Clarke Roxburgh Insurance Brokers Ltd and Clarke Roxburgh Financial Planning Ltd are registered in England (1428872, 1997910) and are authorised and regulated by the Financial Services Authority (310320, 188859) for conducting Investment and Non-Investment Mediation Activities. Registered Office: 24 Belle Vue Terrace, Malvern, Worcestershire WR14 4QD. *based on a review of our main competitors policy wordings conducted in March 2009.