MANNATEE Café

Promoting a welcoming environment that promotes longer stay

MANNatee is our team’s vision for the redesigned Mann Café. Our improved spatial design aims to improve efficiency of both customer and staff paths of movement and created a welcoming atmosphere through the MANNatee brand concept - a happy manatee.

Mission Statement

User Needs Analysis

welcoming and comfortable environment efficient space usage

Design and re-brand a café that provides a for each customer with their specific needs that can also provide efficiency for kitchen staff with . A café where students, staff, and visitors alike can depend on for food and daily satisfaction.

CONTEXT - INITIAL SPACE

Mann Café is a Cornell University café that provides for students and staff. coffee, sandwiches, and snacks

Circulatio

F&B Separatio

Café & itchen path

More preparation space

S taff Need

Ample work spac

E fficient circulatio

P rivacy

1000s

It needed renovation by being overcrowded with of customers at peak hours.

Facilities: 27 seats, 2 cashiers (1 central island), kitchen

User Research Process

Each of us observed the initial café space and its users for 2 hours for common problems

Each team member interviewed a customer (all students) to find specific problem spaces

All of us together interviewed the manager to find the main problems for staff members

We sent an online survey to then understand the general user experience