


NewAmericanFundingisoneofthetop lenderstoHispanicandBlackborrowers (per2022HMDAdata).
NAFoperatesinall50states, providingtailoredmortgagesolutions thatmeettheuniqueneedsof communitiesacrossthecountry.
Thecompanyoriginatesbillionsinloans eachyearandservicesapproximately90% oftheConventional,FHA,andVAloanswe originate,allowingdiverserevenuestreams, customerloyalty,andsuccessfulnavigation ofmarketconditions.
90%
Purposedrivescouragetoreachbeyond,overcome obstacles,findsolutions,anddeliverexceptionalservice.
NAFthinksbeyond”whatis”andenvisions“whatcould be”beforecompetitors.
InnovationisattheforefrontofeverythingNAFdoes, leadershipencouragescalculatedrisks,newideas,and strivestoexceedexpectations.
NAF’scorevaluesaffectpositive,groundbreakingchange anddeliverexcellencetothecustomers,colleagues,and communitiestheyserve.
Asaleaderinthemortgageindustry,wehavealwaysleg withintegrity.
Achampionofapositiveandinclusiveculturethatfosters open,honest,andmeaningfulrelationships.
NewAmericanFunding(NAF)isaleadingmortgagelender committedtohelpingmorefamiliesachievehomeownership.Our focusisn’tjustonprovidingloans it’saboutempowering communitiesandensuringequitableaccesstohomefinancing.
Foryears,NAFhasbeenattheforefrontofdiversehomeownership initiatives,workingtobreakdownbarriersandcreatemeaningful opportunities.ThroughourBlackImpactprogram,wearepartnering withrealestateagentstoclosethehomeownershipgapand supportmoreBlackfamiliesinbecominghomeowners.
Therealestatemarketisevolving,and diversebuyersaredrivingthatgrowth.As arealestateprofessional,understanding andservingthesecommunitiesisn’tjust aboutfairness—it’sasmartbusiness strategythatpositionsyouforlong-term success.
UntappedMarketPotential:Many qualifiedbuyersaren’tinthemarket simplyduetolackofguidance.
LoyalClients&Referrals:Buyerswho feelsupportedaremorelikelytoreturn forfuturetransactionsandreferothers.
StandOutinYourMarket:Specializing indiversehomebuyershelpsagents becomego-toexpertsintheir communities
70%ofnew homeowners by2040
$2.1T Buying Power
$4.8T Buying Power
2.4X Economic Growth
Thewayrealestateprofessionalscommunicatewith buyers—bothinwordsandvisuals—directlyimpacts trust,confidence,andtheoverallhomebuying experience.Diversehomebuyerswanttofeelseen, understood,andempoweredthroughouttheprocess. Usingthoughtful,inclusivelanguageensuresbuyersfeel welcomedratherthanexcludedordiscouraged.Simple shiftsinwordingcanremovebarriersandcreatea senseofpartnership,notgatekeeping.
Justaswordsmatter,sodotheimagesusedin marketingandclientinteractions.Visualrepresentation helpsbuyersseethemselvesinhomeownership.Ifall marketingmaterialsfeaturethesametypeof homeowner,itsendsanunspokenmessageaboutwho belongsincertaincommunities.Authentic,diverse representationinimageryshouldreflectrealfamilies, individualsatdifferentlifestages,andthebroadrange ofhomebuyersinthemarket.Choosingwelcoming, inclusivevisualsreinforcesthemessagethat homeownershipisforeveryone.
IDON’TSEECOLOR—ITREAT ALLBUYERSTHESAME.
Ivalueyourexperiences andwanttomakesureyou feelempowered throughoutthisprocess.
YOUNEEDTOWORKON YOURCREDITBEFOREYOU CANBUY.
YOUDON’TNEEDTOBRING YOURFAMILYTOEVERY SHOWING.
Let’sexplorewaysto improveyourbuyingpower sowecanfindtheright homeforyou
I’mhappytowalkthrough theprocesswithyouand anyonehelpingyoumake thisdecision
Sayingyoudon’tseecolor dismissesthelived experiencesofdiverse buyers.Acknowledging diversityshowsawareness andrespect
Thisapproachkeepsthe focusonsolutionsrather thanmakingbuyersfeel unpreparedorunqualified
Manyculturesmake homebuyingacollective decision,andagentsshould besupportive,not dismissive,offamily involvement.
LET’SNOTDWELLONPAST ISSUESANDFOCUSONTHE FUTURE.
I'VESOLDHUNDREDSOF HOMESOVERTHEYEARS ANDNEVERSEEN DISCRIMINATIONHAPPEN.
Iunderstandconcerns abouttheprocess,andI’m heretoensureyoufeel empoweredandinformed everystepoftheway.
Evenwithextensive experience,Irecognizethat discriminationcanstill occur,andIamcommitted toensuringafairprocess forallclients
Acknowledgingpast challengesbuildstrustand reassuresbuyersthattheir concernsarevalid.
Recognizingthat discriminationstillexists reassuresbuyersthatyou arecommittedtofairand equitableservice.
“Forus,thisismuchmorethan
arebrandingoftheinitiative. Thiswasanecessarystepto demonstrateourresponsibility totheBlackcommunity.”
PattyArvielo,Co-founder&CEOof NewAmericanFunding,inBlackEnterprise.
PattyArvielohasbeenaleaderinthemortgageindustryfornearly40 years.Shehasworkedherwayupfromthebottomrungandgained extensiveknowledgeoftheentireindustryalongtheway.Overthe courseofhercareer,shefunctionedinavarietyofcapacities,from underwritingtoprocessingtohercurrentroleasCo-FounderandCEO ofNewAmericanFunding.Shealsooversawthecreationand expansionofthecompany’sretaillendingoperation,whichgrewa smalllocaloperationtoanationalpowerhousewith282locations andmorethan4,700employeesacrossthecountry.Pattyhasalso drivenNewAmericanFundingtobecomeanindustryleaderin lendingtodiversecommunities.Inthatspirit,sheestablishedthe company’sLatinoFocusandNAFBlackImpactinitiativestoimprove thelendingexperiencesofLatinoandBlackhomebuyers,respectively.
https://www.blackenterprise.com/national-mortgage-lender-extending-20b-in-loans-to-black-borrowers-through-2028/
“Theindustryinthepasthas pigeonholedBlackhomeownership as“assistanceoraffordable housing,”butBlackownershipis muchmorethanthat,andthe Blackcommunitydeservesan experiencefromapplicationto closingthatismorethanthey’ve beenprovidedinthepast.”
MosiGatling,SVP,StrategicGrowthandExpansion ofNewAmericanFunding,inBlackEnterprise.
Mosi“Mo”Gatling(NMLS#557166)theSeniorVicePresidentof StrategicGrowthandExpansionatNewAmericanFunding.Inthisrole, Gatlingtranscendstheroleofatop-tierloanoriginator.
Inherstrategicleadershiprole,Gatlingbringsawealthofknowledge toNewAmericanFunding.Notably,shecreateda$100,000,000 mortgagebusinesswhileactivelyaddressingthecurrentdisparitiesin Blackhomeownershipaswellasotherunderrepresented communities.Recognizedconsistentlyinthetop1%bytheScotsman Guide,Gatlingachievedaremarkablenationalranking,highlighting herdedicationtoempoweringpotentialhomebuyers.
https://www.blackenterprise.com/national-mortgage-lender-extending-20b-in-loans-to-black-borrowers-through-2028/
AtNAF,webelieveingettingourhouseinorderfirst.That'swhy we 'vecertifiedemployeeswhotoucheverypartofthe mortgageloanprocess—fromunderwritersandprocessorsto marketingprofessionals.NAFdeclaresthatitspledgetothe Blackcommunitydiffersfromthatofotherlendersbecauseit customizesprocessesandprogramsspecificallytoaddress theuniquenuancesof"buyingahomewhileBlack."
BlackImpactisn’tjustaninitiative it’samovementdesigned tohelprealestateprofessionalslikeyoumakearealdifference inBlackhomeownership.
Rootedintheunderstandingofhistoricalchallengesand systemicbarriers,BlackImpactprovidesthetools,knowledge, andpartnershipstohelpmoreBlackfamiliesachieve homeownership.
TostandwiththeBlackcommunitybyengagingwith Blackemployeesandconsumers,offeringongoing culturalcompetencytraining,acknowledginghistorical challengesandsystemicbarriersfacedbyBlack individuals,andusingintentionallanguageinour marketingeffortstoempowerBlackclientsinachieving homeownership.
Vision
Toshapeadiverseandinclusivelandscapefor homeownership.BlackImpactrepresentsour commitmenttotakingdirect,action-orientedstepsto addresscreditaccessibilityandpromotesustainable andequitablehomeownershipforBlackindividualsand communities.Werecognizeandcelebratetheresilience, creativity,andleadershipofBlackcommunitiesin overcomingsystemicobstaclesanddiscrimination.
BlackImpactisn’tjustaninitiative—it’samovementdesignedtohelp realestateprofessionalslikeyoumakearealdifferenceinBlack homeownership.
Rootedintheunderstandingofhistoricalchallengesandsystemic barriers,BlackImpactprovidesthetools,knowledge,andpartnerships tohelpmoreBlackfamiliesachievehomeownership.
TheBlackImpactHousingAdvocateCertification(HAC) isatransformativetrainingprogramdesignedtodeepen ourcommitmenttopromotingequitablehomeownership. Thisinitiativeisn’tjustabouttrainingoursalesforce;it’sa movementtowardsfosteringamoreinclusiveanddiverse landscapeinthemortgageindustry.Whenyouseethe badge,itmeansthattheindividualwhoearneditis proudlyshowcasingtheircommitmentandexpertisein servingBlackhomebuyers.
Review of Historical Context and Challenges
BarriersBeyondRedlining FinancingandSocialImpact
THEPATHTOBLACK HOMEOWNERSHIP
Building Authentic Relationships withBlackorganizations
Ensuring real estate agents and loan officers work together seamlessly
Aligning marketing and outreach strategieswithrealestateagents
Morethana“BlackStory” Adopting Effective Communication Styles ConnectiveMarketing GenerationalandFamilialInfluences
Avoiding common missteps that createmistrust
MORETHANTHE1003
Mitigating Modern Day Bias in Lending
InclusiveMortgageSolutions
ExaminingKeyCaseStudies
Applying Knowledge to Real-Life Scenarios
Blackhomebuyersremainunderrepresentedinhomeownership,notduetolackof interestbutbecauseofbarriersinfinancing,misinformation,andhistoricalmistrust Agentswhorecognizethesechallengesandhavetherighttoolsandlendingpartners canpositionthemselvesastrustedadvisorsinthisgrowingmarket.
BlackImpactprovidesexclusiveaccesstoHAC-CertifiedLoanOfficers,whoaretrained tonavigatefinancingchallenges,offertailoredsolutions,andimproveapprovalrates Beyondfinancing,BlackImpactequipsagentswithspecializedtrainingand workshopstohelpthemunderstandtheuniqueneedsofBlackbuyersandavoid commonmisstepsthatmaydiscourageclients.
BlackHomebuyers AreUnderrepresented
Misinformationaboutcredit, downpayments,and mortgagequalifications
Alackofrealestate professionalswho understandtheirneeds
Mistrustoffinancial institutionsduetopast discriminatorypractices
AccesstoHAC-Certified LoanOfficers
HigherApprovalRates–HACtrainedlendersproactively addressfinancingbarriersto helpmorebuyersqualify.
SeamlessTransactions–Loan officersunderstandand anticipatecommon obstacles,makingdeals smoother
MoreClosedDeals–You spendlesstime troubleshootingfinancing issuesandmoretimeselling homes
WhyThisMatterstoYou asanAgent
TheBlackhomebuyermarket isgrowingAgentswho specializeinservingBlack buyerswillhaveacompetitive edge
Word-of-mouthispowerful Blackbuyersrefer professionalstheytrust becometheirgo-toagent
YoucanmakeanimpactAND growyourbusinessBy understandingBlackbuyers’ needs,you’llhelpmore familiesbuildwealth
MarketingtoBlackhomebuyersrequiresmorethangenericoutreach itdemands intentional,authenticengagement BlackImpacthelpsagentsrefinetheirmarketing strategies,ensuringthatmessagingistrust-building,culturallyrelevant,andeffective inreachingBlackbuyers.
Additionally,BlackImpactconnectsagentswithanetworkoflike-minded professionals,industryleaders,andHACLoanOfficerswhosharethegoalof increasingBlackhomeownership Theagentswhoinvestineducation,collaboration, andculturalcompetencywillnotonlystandoutinthemarketbutwillalsoplayakey roleinhelpingBlackfamiliesbuildgenerationalwealththroughhomeownership.
MarketingStrategies
ThatResonate
Refinetheirmessagingto attractmoreBlackbuyers
Createmarketingmaterials thatresonatewithdiverse clients
Leveragesocialmedia& communityengagementto reachbuyerseffectively
Whendoneright,marketing toBlackhomebuyersleads tostrongerrelationships, higherreferrals,andrepeat business.
ExclusiveNetworking& IndustryCollaboration
ConnectwithHACLoan Officerstostreamline transactions
Networkwithlike-minded professionalscommittedto Blackhomeownership
Collaboratewithlenders, housingadvocates,and industryleaderstocreate impact
Training& Workshops
Knowledgeispower andin realestate,itleadstomore clients
WorkshopsonservingBlack buyerseffectively
Understandingfinancing programs&downpayment assistance
Avoidingcommonmisstepsin marketing&communication
ThewayyoucommunicatewithBlackbuyerscaneitherbuildtrustorreinforcedoubt Many Blackhomebuyershavehadnegativeexperiencesinrealestate,fromhistoricalbarriersto present-daybiases Smallshiftsinlanguagecanmakeabigdifferenceinmakingclientsfeel heard,valued,andconfidentinthehomebuyingprocess.
Underserved
PeopleofcolororBIPOC
Minoritiesorminority
Financialliteracyorhomebuyereducation
Prequalification
Affordablehousing
Downpaymentassistance
Creditrepair
Underrepresented
BlackindividualsorBlackcommunities
Diversecommunities
Mortgagepreparedness
Homebuyerassessment
Entry-levelhome
Leveragingavailableresources
Optimizeyourcredit
‘Underserved’impliesadeficiencyinthecommunity,while‘underrepresented’ acknowledgessystemicbarrierswithoutassigningblame
BIPOCisabroadterm,butinrealestate,specificitymattersUsing'BlackindividualsorBlack communities'directlyacknowledgesthegroupbeingdiscussed.
‘Minority’canimplyinferiorityorlesserstatus.‘Diversecommunities’ismoreinclusiveand recognizesvariousculturalgroupswithoutmarginalization
‘Financialliteracy’or‘homebuyereducation’mayimplyalackofknowledge‘Mortgage preparedness’isamoreempoweringtermthatframesbuyersasproactiveparticipantsin theprocess.
‘Prequalification’cansoundrigidandtransactional,while‘homebuyerassessment’feels likeasupportivefirststeptowardhomeownership
‘Affordablehousing’canmakebuyersfeelliketheyhavelimitedoptions‘Entry-levelhome’ keepsthefocusonopportunityandfuturegrowth.
‘Downpaymentassistance’mayimplyfinancialhardship.‘Leveragingavailableresources’ reframesitasastrategictoolthatallbuyerscantakeadvantageof
MarketingtoBlackhomebuyersrequiresmorethanjustusingdiverseimagery itrequires authenticity,trust-building,andunderstandingculturalnuances.
Realestateagentswhointentionallycrafttheirmarketingtoacknowledgetheserealities,while providingclearsolutionsandpathwaystohomeownership,willattract,engage,andconvert moreBlackbuyersintohomeowners
TokenRepresentation–AddingoneBlackpersoninamarketingcampaignisn’ttrue inclusivity.Representationshouldbeconsistentandauthenticyear-round.
StereotypicalMessaging–Avoidphraseslike“Closetheracialwealthgap”or“Helping minoritiesachievetheAmericanDream.”Whilewell-intended,theycanfeelpaternalisticor performative Instead,focusonempowermentandopportunity
OveruseofFinancialHardshipNarratives–Marketingthatoveremphasizesstrugglecan makehomeownershipseemoutofreach.Whileit’simportanttoaddresschallenges, balanceitwithsuccessstoriesandaccessiblesolutions
ExcludingLuxuryorMove-UpBuyers–NotallBlackbuyersarefirst-timehomeowners. Ensurethatmarketingmaterialsreflectafullrangeofhomeownershipopportunities
Uqualisacreditandincomeoptimizationplatformdesignedtohelpbuyers becomemortgage-readyfasterbyimprovingtheircreditprofile,debt-to-income ratio,andfinancialstability.
Manybuyersdon’tqualifyimmediatelyduetocreditchallenges,income documentationissues,orfinancialmisinformation Insteadoflosingthoseleads, Uqualkeepsthemengagedandprovidesaplantogetthemqualified.
Convertsunqualifiedbuyersintofuturehomeownersinsteadoflosingthem Keepsbuyersengagedintheprocess,eveniftheyaren’treadytoday Providesaclearroadmapforbuyerstoimprovetheircreditandfinances Helpsbuyersqualifyfastersoagentsclosemoredeals
Over45%ofNAFcustomerswho’vebeenenrolledinUqualfor3monthshave seenanaveragecreditscoreincreaseof36+pointsacrossall3bureaus.
FHA203(h)isagovernment-backedloanprogramdesignedtohelphomebuyers whohavelosttheirhomeduetoapresidentiallydeclareddisaster.Thisprogram allowsaffectedindividualsandfamiliestorebuildorbuyanewhomewithno downpaymentrequired.
FeaturesofFHA203(h) 100%financing–Nodownpaymentrequired Availableforpurchaseorrebuilding–Helpshomeownersreplacetheir residence Flexiblecreditrequirements–Morelenientthanconventionalloans Extendedtimeframe–Borrowershaveuptooneyearafterthedisaster declarationtoapply CanbecombinedwithFHA203(k)–Allowsforfinancingofrepairsand renovations
NAFConnectisbuiltfortoday’srealestateagents,providingreal-timeinsightsinto allstagesofaloanwithNewAmericanFunding.
NAFConnectprovidestheconnectivity,control,andvisibilityyouneed fromthe onsetofarelationshipwithanewhomebuyer,tothefundingoftheloan,andeven aftertheloanhasfunded.
FeaturesofNAFConnect
Downloadandeditpre-approvallettersonthego–includingthepropertyaddress!
Createco-brandedmarketingflyerstobuildyourbrand
Customizealertsandviewloanstatuson-demand
Makeclientreferralsdirectlythroughtheplatform
Trackwhenaloanwillfundforbettertransactionplanning
Accesshelpfulresourcesforyouandyourclient
Receivemobileandpushnotificationsforimportantupdates
NewAmericanFundingoffersspecializedloanprogramstailoredforself-employed individualsandthosewithnon-traditionalincomesources.Recognizingthe uniquefinancialsituationsofentrepreneurs,freelancers,andindependent contractors,theseprogramsprovideflexibleincomeverificationmethodsto facilitatehomeownership.
HowItHelpsAgents
AlternativeIncomeVerification–Usesbankstatements,profit&lossstatements,or assetsinsteadoftaxreturns.
FlexibleLoanOptions–Includesfixedandadjustable-ratemortgagestailoredto differentfinancialsituations.
InvestmentPropertyFinancing–Availableforsecondhomesandinvestment propertiestoexpandrealestateportfolios
NAFHomesisaprogramthatprovidesrealestateagentswithpre-approved buyerswhoareactivelylookingforhomes.Insteadofagentssearchingfor qualifiedleads,NAFHomesconnectsthemdirectlywithseriousbuyerswhohave theirfinancinginplace.
Providesagentswithpre-approvedbuyers
Ensuresbuyersarealreadyfinanciallyqualified,savingagentstime
Createsaseamlessexperiencebetweenbuyers,agents,andlenders
Increasesclosingratesbymatchingbuyerswiththerightagents
Receiveanalyticsoftrendinghomesalesinyourtargetare FREEtojoinournetwork
NAFCashallowsqualifiedbuyerstomakestrongcashoffers,helpingthemstand outinacompetitivemarket.Thisprogramincreasesbuyerpurchasingpower, makingiteasiertocompetewithcashinvestorsandwinbiddingwars.
FeaturesofNAFCash
Empowersbuyerstomakecashoffers, makingthemmorecompetitive
Providescertaintytosellers,increasing thelikelihoodofanacceptedoffer
Helpsbuyerssecurehomesinhighly competitivemarkets
Reducesfinancingcontingencies, creatingasmoothertransaction
Allowsmove-upbuyerstopurchase theirnexthomewithoutwaitingtosell theircurrenthome
GetNAFCashCertifiedbyoneofour Experts!
NewAmericanFundinghasasolutionforfinanciallystrongborrowerswhomay notqualifyusingtraditionalincomedocumentation.Forhigh-net-worthclients, W-2sandtaxreturnsdon’talwaysreflecttheirtruefinancialposition.Withour asset-basedloanprograms,buyerscanqualifyusingliquidassetssuchas savings,CDs,investments,andretirementaccounts—providingaflexiblepathto homeownership.
ExpandsYourClientBase–Helpshigh-net-worthindividualswhodon’thave traditionalincomesourcesqualifyforahome.
SimplifiestheApprovalProcess–Allowsclientstoleveragetheirassetsinsteadof goingthroughcomplexincomeverification.
ClosesMoreDealsFaster–Reducesfinancingroadblocksforaffluentbuyerslooking forastreamlinedloanprocess SupportsLuxuryandInvestmentPropertySales–Idealforclientspurchasinghighvaluehomesorinvestmentproperties.
BuyinginvestmentpropertiesbasedonW-2sandtaxreturnsistheoldwayof doingthings.NewAmericanFundingprovidesamodernsolutionforinvestors usingaDebt-ServiceCoverageRatio(DSCR)loan,allowingthemtoqualifybased ontheirproperty’srentalincomeinsteadofpersonalincome Whethertheyare seasonedinvestorsorfirst-timebuyers,wehaveloanoptionstohelpthemgrow theirportfolio.
AttractMoreInvestors–Helpsclientsqualifyforinvestmentpropertieswithoutrelying onW-2sortaxreturns
FlexibilityforFirst-TimeandExperiencedInvestors–Loanoptionsdesignedforall levelsofinvestors.
MultipleFinancingOptions–Choosefromfixed-rate,adjustable-rate,andinterestonlyloans.
Nolead left behind
RealestateagentswhopartnerwithNAFand BlackImpactgainaccesstoexclusivetools, specializedloanprograms,andexpertloan officerswhounderstandhowtonavigate financingfordiverseandunderrepresented homebuyers.
Asarealestateprofessional,youhavethe powertobepartofthischange.Byworking withNAFandHAC-CertifiedLoanOfficers, you’renotjustsellinghomes you’rehelping buildstrongercommunitiesandamore equitablefuture.
Makearealdifferencebyhelpingincrease Blackhomeownership
PartnerwithHAC-CertifiedLoanOfficers trainedtonavigatethebarriersBlack buyersface
Bepartofanecosystemofchangemakers—agents,lenders,andadvocates workingtogether
Receivetraining&marketingtoolsthat positionyouasatrustedadvisorforBlack homebuyers
Equal Housing Opportunity This is not a loan commitment or guarantee of any kind Terms and conditions apply Subject to borrower and property qualifications Notallapplicantswillqualify Ratesandtermsaresubjecttochangewithoutnotice Allmortgageloanproductsaresubjecttocreditand propertyapproval ©NewAmericanFunding,LLC NMLS#6606 nmlsconsumeraccessorg Corporateoffice14511MyfordRd,Ste100,Tustin,CA92780 Phone: (800)450-2010 NotintendedfordistributiontoconsumersasdefinedbySection10262ofRegulationZwhichimplementstheTruth-In-LendingAct This informationistoinformtherealestateindustryonlyandisnotmarketingmaterialtobeprovidedtoconsumers NMLS#6606 01/2025Forstatelicensing, pleasevisit:newamericanfundingcom/legal/state-licensing/LicensedMortgageBanker NYSDepartmentofFinancialServices
NAFCashisfulfilledbyNAFCashLLCMIRealEstateBroker#6502431375,anaffiliatedrealestatecompanyofNewAmericanFundingthatismanagedand operatedincompliancewithapplicablelegalandregulatoryrequirements NAFCashLLCdoesnotoriginateloansorissueloancommitmentsandchargesa transactionfeethatvariesbystate Termsandconditionsapply Notallapplicantswillqualify Notavailableinallstates 41050W11MileRd,Suite220,Novi,MI, 48375Phone844-344-0531
ServicesdescribedinthiscommunicationareprovidedthroughUQUALLLC,aloanreadinesscompanyprovidingfinancialtools,loanreadinesscoaches,and customizedplanstogetconsumersreadytoqualifyforaloan UQUALLLCisnotacreditrepaircompanyanddoesnotprovidecreditrepair debtsettlement legal or tax guidance This is not mortgage advice or a commitment to lend There are no guarantees, promises, representations and/or assurances concerningtheresultsyoumayexperience