H2-Gardens Living-Vol.562

For What It’s Worth by Dr. Melfi, Ph.D.

It appears that my last two columns regarding the di culty which many patients are facing when attempting to make an appointment with their physician, or attempting to get someone to call them back regarding their medical issues, from doctors who are employed by the large hospital(s) in our communities have struck a nerve. I am used to receiving responses (thank you very much) from some of my articles, but never have I received so many at one time, and they keep coming. I thought this was a big problem for me personally, but apparently, it is an even larger problem than I thought. e emails that I have received are upsetting and at times heartbreaking. Elderly people without a doctor, when their physician of many years suddenly takes a leave of absence or retires, with no one to replace them. People who have to wait months, some nearly a year, to get on their physician’s schedule for treatment, some without the resources to know where to turn, and without guidance from the very institution with which they placed their trust.

In my opinion, and the opinion of others, the system is broken. We all deserve better than this. When people are sick, when people are hurting, when people expect to be treated, and are turned down, they feel abandoned, lost, bewildered, and angry. What’s worse, many of you have asked me to help. I wish I could, but like you, I don’t know where to turn. Still, since I have some public

voice, and a conscience that realizes we all have to do our part to help, I reached out to the hospital to see if they employed a patient advocate who could eld all the calls/complaints and frustrations, and guess what? I found a department that allegedly can help. It is known as the Patient Experience O ce, and the phone number is 772-223-4995. A er two phone calls and several hours later, my call was returned by a very nice woman who was willing to give me the opportunity to voice my concerns. She said she understood the frustration of having to wait for appointments for months, or having a doctor who no longer works there, nor replaced, leaving patients without a physician. She told me her o ce is open to any and all concerns, and she does what she can to allay those concerns, and will contact individual physician o ces to attempt to get earlier appointments.

When I asked her why there is such a long wait to get appointments, even for long-standing patients with doctors of record, she said that with the growth of the community and the large in ux in the population coming to Florida, there are simply not enough doctors to see patients. I nd that answer truthful, but frankly, unacceptable. She also stated that many doctors have le this facility, and have not been replaced, but that they are “working on it.” I don’t doubt what she says is true, but why are doctors’ leaving, and by leaving, I mean leaving our community unattended? Something has to change. is should not be accepted

as the new normal. Sick people need to get well, it’s as simple as that. e question is, how can we do that without appointments or physicians? I am all for nurse practitioners. I am a nurse, rst and foremost, but nurses are not doctors, regardless of how intelligent they are (and they are!).

As well, I reminded the woman I spoke with that at the least, the front line of sta workers elding calls should be held to a higher standard of professionalism, by being kind, considerate and courteous, not rude and dismissive, like some of you have encountered. She agreed. So how much can she help? I don’t know, but personally, I still have to wait until the end of August to see my physician, even though I have been a patient of his for the past ten years.

For What It’s Worth, l appreciated her empathy on behalf of all of us, but it didn’t get me into my doctor any sooner. Maybe a few letters to the administration would be the incentive for change. en again, maybe not.

51 Boston team, for short DOWN

1 Day light?

2 “-- Had a Hammer”

3 Relating to Plato’s teacher

4 Dugout seating

5 Plumbing woe

6 Einstein’s birthplace

7 CBS logo

8 Semitic language

9 Region

10 Sediment

11 Seeger or Sampras

16 Winslet of “Titanic”

19 Pen uids

20 “Huh?’

21 Sitarist Shankar

22 Odometer reading

23 On the rocks

25 Cracker spread

26 Natives of Rome

27 Poet Sandburg

28 Young foxes

30 Borscht veggie

33 Gushes with pride

34 Street edge

36 Bakery array

37 Canyon sound

38 Incite

39 Actor’s quest

40 Gulf War missile

42 Old CIA foe 43 -- -de-France

44 Zodiac cat 45 Superman foe Luthor

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Need More

K9 Resorts Luxury Pet Hotel: A 5-Star Experience, Love & Fun Included!

By Gabby Gregory

Spending time away from your dog — whether for work, vacation, or running errands — can be difficult not only for you, but also for your pet. To remain healthy and happy, dogs need consistent exercise, socialization (either with humans or other dogs), and, naturally, bathroom breaks, among other things. Of course, we can’t just ask our beloved furry friends to take care of these needs for themselves, and it’s not always easy to find capable, trustworthy people to watch them for us. Thankfully, though, the knowledgeable dog lovers at K9 Resorts Luxury Pet Hotel are here in Wellington to provide premier dog boarding and doggie daycare services, with love and fun included!

K9 Resorts Luxury Pet Hotel is a one-of-akind oasis for your best furry pal. In fact, despite only being open less than a year, Wellington’s K9 Resorts already has 66 Google reviews, and all 66 of them have given the business a 5-star rating.

One reviewer affirms, “My pups are always happy to go to daycare or stay over here. They come back happy every time and are so excited just pulling up to the place. Staff is friendly and helpful. Couldn’t ask for more.”

Another testifies, “This place is spectacular! They have the flexibility to meet your pets [sic] individual needs and the heart to treat them as their own and make every animal in their care feel at home. The facility is top notch and it is incredibly evident that the staff genuinely loves animals.”

Indeed, K9 Resorts Luxury Pet Hotel offers an elevated experience that both exceeds all other kennel standards and differs greatly from the status quo within the dog boarding and daycare industries...

THE K9 RESORTS DIFFERENCE

1.) K9 Experience

With state-of-the-art facilities, K9 Resorts Luxury Pet Hotel truly offers a five-star experience for your dog. Wellington’s approximately 5,000 sq. ft. outdoor play area has water features and sunshades, acting essentially as a pup playground, with plenty of toys and structures for them to enjoy. Additionally, the hotel’s hallways are lined with gorgeous chandeliers and

décor for a luxurious ambience. It’s no surprise, then, that K9 Resorts has been consistently rated amongst the top pet care facilities in the nation! By providing a home away from home for dogs, the luxury pet hotel gives pet parents the ultimate peace of mind.

2.) K9 Clean

Beyond implementing comprehensive cleaning procedures and practices throughout each day, K9 Resorts Luxury Pet Hotel has numerous sterilization mechanisms in place to ensure that your pup remains healthy and happy. For example, every hour, the pet hotel’s HVAC system performs 15 individual fresh air exchanges to keep circulating air consistently clean and sanitary. And, the flooring throughout the facility, as well as the artificial turf in the hotel’s large outdoor play areas, is outfitted with Microban® antimicrobial protection.

3.) K9 University

Every team member at K9 Resorts Luxury Hotel goes through extensive training and receives special certifications before caring for any dogs. Additionally, staff members have the opportunity to complete continuing education courses, and senior management personnel attend national conferences throughout the year to remain informed about the latest and greatest practices and trends within the dog boarding and daycare industries. As a result, at K9 Resorts, you’ll always find knowledgeable, certified, and friendly professionals who are committed to providing your furry friend with the best experience possible! Indeed, the pet hotel hires the most loving dog people and provides them with the proper, high-quality training needed to make them the best in the business.

PREMIER CANINE BOARDING

K9 Resorts Luxury Pet hotel offers three different accommodation options for boarding: traditional compartments (standard or double), executive rooms, and luxury suites. Traditional compartments offer a conventional boarding experience with the addition of rubber “comfort mat” bedding for extra coziness. The standard size is, of course, private, and is recommended for dogs up to 35 lbs, while the double unit can either privately house a larger pup or be shared by 2 of your smaller dogs (based on a weight and safety assessment).

Executive rooms are 5’x7’ of private, cage-free space. The environment is sound-resistant and includes Kuranda® luxury dog bedding. The executive

room, too, can be shared if you have more than one dog (again, based on safety and weight protocols). With the shared room option, your pups get to keep their familiar furry friends close by while you get to save some money on their stay!

Luxury suites are the most spacious accomodations, offering 8’x8’ of private, cage-free, and sound-resistant room. In addition to including Kuranda® luxury dog bedding, the luxury suites boast glass privacy doors, magnificent décor, and in-suite televisions tuned to DOGTV.

The best part is that when dogs board at K9 Resorts Luxury Pet Hotel, no matter what accommodation they’re in, they receive all-inclusive play! As a result, your pup will never be bored or lonely while you’re gone.

Based on an intake evaluation, dogs will be placed in either a group play setting or an individualized one (with a human companion, of course!). If a dog is approved for group play, then he/she will then be placed into one of two subgroups based on size and weight. Rest assured, too, that each and every dog allowed at K9 Resorts has the proper documentation to show that they are healthy and up-to-date on vaccinations.

ATTENTIVE DOGGIE DAYCARE

Instead of leaving your dog at home just to wait for you to come back, you can give your friend a fun-filled day at K9 Resorts Luxury Pet Hotel that is sure to increase their happiness and health! Surrounded by other friendly pups and passionate, attentive dog lovers, your dog will never be bored. Plus, there are tons of opportunities for the daycare dogs at K9 Resorts to exercise and burn energy in a healthy, clean, and supervised environment, which is important for their overall wellbeing. From 7AM-7PM, you can entrust the trained and certified staff at K9 Resorts to give your dog the very best, most loving daycare experience possible.

SEE THE K9 DIFFERENCE FOR YOURSELF

Contact the professionals at Wellington’s K9 Resorts Luxury Pet Hotel for a free tour to learn more about their premier offerings! After all, when you’re away, doesn’t your dog deserve to feel the same love and care that you give them at home? Yes! So, give your pup a genuine five-star experience, love and fun included, at K9 Resorts Luxury Pet Hotel.