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Section Two ACCREDITATION PLUS STANDARDS All Landlords and/or Agents who have registered under this Code are given the status of ‘Accredited Landlords’. MSH offers a higher level of accreditation called “Accreditation Plus”, which a Landlord and/or Agent can apply for at any time. 2.1. Once an application is received, in addition to the criteria listed in Section One of this Code MSH will assess the application against the following additional criteria: a.
the Landlord and/or Agent has a clear and robust set of procedures in place for all aspects of their business, including but not limited to procedures involving: signups, deposits, repairs and maintenance, complaints and disputes, rent arrears, fire and floods;
b.
the Landlord and/ or Agent can demonstrate a commitment to continuous professional development through attendance at appropriate training events within the sector;
c.
the Landlord and/or Agent can provide evidence of their participation in professional activities in the private rental sector either locally or nationally. Such participation would include but not be limited to active membership of professional associations and attendance of forums and events;
d.
the Landlord and/or Agent does not charge fees outside of the rent or a deposit;
e.
the Landlord and/or Agent does not charge a Retainer over the summer without providing access to the property; and
f.
the Landlord and/or Agent commit to at least 10 hours of volunteering through the MSH volunteering programme; volunteering with students and community focused opportunities is preferred, however wider social responsibility elements of volunteering as agreed by MSH
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