Seam: Security at the Margins

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they sometimes charge high rates (about ZAR 150), are impossible to find, or give expired documents. Site One in particular has an issue with flagrant corruption with their community leaders, which exacerbates precarity in this informal space. Site Two is part informal and part formal Reconstruction and Development Programme (RDP) housing, which allows for proof of residency to be more accessible. Here, community leaders are more organised and accessible. Employment status also impacts the use of digital financial services. In general, the use of these services increased if the resident was employed, but the services became unnecessary for the unemployed. Of course, this differed depending on the location. In Site Two, many of the participants had grown up there and had no financial responsibilities outside of their local groups. This meant that sending and receiving money did not require long distance transfers. In Site One, lack of participation in digital services was not based on employment status but nationality, documentation status and a lack of trust. *All locations are anonymised for participant safety.

Digital Landscapes Mobile platforms are extending the ways people communicate, work, and receive/send money. 48


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