Montgomery Business Journal - May 2017

Page 22

VESTOR IN

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Q&A

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QUINCY MINOR Information Transport Solutions could operate anywhere, but it has chosen to keep its corporate headquarters in Wetumpka and open an office in downtown Montgomery. President and COO Quincy Minor explained why and shared his thoughts on our connection to technology, the importance of the MGMix and the growing need for IT services. What does ITS do? The company was founded in 1993 by Tomi Selby. We are a solutions company that integrates

What role does ITS play in the Montgomery Internet Exchange (MGMix)? We actually provide

voice, video and data to make organizations more profit-

support for MGMix, and that’s one of the main reasons we

able and productive. We provide internet access, managed

opened a new office in downtown Montgomery last year.

hosting, connectivity, structured cabling, wireless networks,

All the connectivity for MGMix goes through one piece of

managed voice over IP, video conferencing, networking

equipment; we provide back-end support for that equipment

and a host of other IT services as well as comprehensive IT

as a service to the City of Montgomery, one of our clients.

support.

Equally as impressive and important as the internet exchange, though, is the RSA Datacenter. It is the first of its kind in the

Who are your primary clients? Our core competen-

state, and that is big deal for our area. Before it was running,

cy is serving education clients in the K-12 environment. We

we had most of our equipment in Atlanta, which was the clos-

manage and support roughly 70 percent of the schools sys-

est. ITS was one of first to move into the new datacenter.

tems in the state, including the Montgomery Public Schools facilitate 21st century classroom learning, but we also work

Why keep your headquarters in Wetumpka and the River Region? Our owner is from here, and we like

to set up filters that protect kids from accessing things they

to keep the family feel of our company intact, even as we

shouldn’t on the internet.

continue to grow. Plus, it’s not where you are, it is what you

system. For 2016, 69 percent of our business was K-12. We

Municipalities are also a large part of our customer base,

do and the services you provide, that matter.

and we serve financial institutions and the healthcare sector as well. We just entered a new contract with the State of

What challenges are facing ITS? We have a really

Alabama and are providing connectivity for all of its almost

positive business environment in Montgomery and the

200 sites, throughout the state. And we did the hardware

surrounding areas with good leadership, but we do struggle

installation for the Airbus facility in Mobile and continue to

some to find qualified personnel.

provide onsite support for that facility.

What is your business philosophy? Customer serHow did you get into this business? I got my

vice is our passion; technology with integrity is our mission.

undergrad degree from Alabama State University in computer

We want to make sure every client gets what they pay for.

information systems and then my master’s in technology man-

We work to go above and beyond to make them happy and

agement from Auburn University. I came to ITS in 2003 from

to make their lives easier. We don’t want to just be a vendor

the IT department at Alfa Insurance headquarters.

but to be trusted advisors to them. And we treat every size customer the same. Everyone has my business card with my

Do you see the need for IT services increasing?

email and number, so they can come directly to me if needed.

Yes. Everything is digital now. Everyone stays so connected, and we need to be on the internet for so much of what we do every day. Everything is going wireless, and the more things

What, outside of work, gets your time and attention? My family. I’m tying to be the best husband and

that go digital, the more bandwidth we need. It’s all growing,

dad I can be. I also love speaking to and encouraging stu-

and so does the need for management and support for it.

dents and being a positive role model to the next generation.

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MONTGOMERY BUSINESS JOURNAL

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