5. How would you find a guide on TheBRAIN about how to prepare a bibliography in APA style? Participants #1, #2, #3 and #5 took less than a minute to successfully complete this task. #4 began by going into the RSI blog and found a PowerPoint presentation on APA, which she thought would do, but then later saw the link to the APA guides on the homepage. There was a striking amount of variation evident in the paths the five participants took to find this information. Two went to the “How To” tab and selected “Cite Your Sources”, one went through the link posted in Library News, one used the “Cite Your Sources” link in the right hand navigation bar, and one used the link in the centre of the homepage. Once at the “Cite Your Sources” page, #3 noted the HTML option was not clear (she first thought the only options were Word and PDF). She preferred the HTML version with the internal links to help navigate the very long page.
Notes & Recommendations: 13. HTML guide not clear - Label HTML link (e.g. Guidelines, Tips, & Chart – [HTML] [Word] [PDF]) - Action: No. Leave as is. 14. Multiple routes used to access guides - Maintain multiple routes
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