Digital marketing

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A lot to look forward to

For marketing to service the new needs of business, and for it to profit from rather than suffer from the changing world of media, it will have to adapt in a radical way. (Chris Ward, Microsoft MSN, The future of digital marketing) I look to the future because that’s where I’m going to spend the rest of my life. (George Burns, 1896–1996) The best way to predict the future is to invent it. (Alan Kay)

Our chapter pledge to you When you reach the end of this chapter you’ll have answers to the following questions: What are the key trends that are shaping the digital marketing landscape of the future?  How is the relationship between consumers and marketers evolving?  What are the main challenges digital marketers will face over the next three years?  What can you do to future-proof your business? 


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