Performance Measurement

from MFRD 2021-2026 Strategic Plan

Goal 7.2: The Department Will Ensure Efficiency in Billable Services and Aggressively Pursue Available External Funding Sources

In order to determine if the Department’s strategic plan is achieving desired results, progress will be tracked through monthly staff meeting updates, quarterly progress reports provided to the Fire Chief and his executive staff, and an annual review of the plan for revisions. During the annual review the following metrics will be reviewed to determine the impacts actions have had on our department and services.

• Call Volume • Response Reliability • Response Outcomes (Loss/Save) • Resource Utilization/Allocation • Accident/Injury Statistics • Customer Satisfaction

Performance Measurement

Next Article

Goal 7.2: The Department Will Ensure Efficiency in Billable Services and Aggressively Pursue Available External Funding Sources

More articles from this publication:

Goal 7.2: The Department Will Ensure Efficiency in Billable Services and Aggressively Pursue Available External Funding Sources

Community‐Driven Strategic Plan

Goal 2.2: Reform Existing Systems to Improve Workflow and Enhance Data Collection

Goal 5.2: Provide Updated Equipment in a Timely and Efficient Manner

Goal 3.2: Ensure Diversity and Inclusion are Integral in The Departments Hiring Processes and Functions

Glossary of Terms/Acronyms

References

Goal 8.2: The Department Will Take Measures to Improve Efficiency of Emergency Operations

The Success of the Strategic Plan

This article is from:

MFRD 2021-2026 Strategic Plan