MCSA - Annual Report 11-12 excerpt

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Mobile Children’s Services Association of NSW Inc.

Excerpt: 2011/2012 Annual Report

Following are some indicators of usage: Month July 2011 Aug Sept Oct Nov Dec Jan 2012 Feb Mar Apr May June Totals

Unique visitors 1754 1625 1156 0? 772 959 1527 1314 1282 1323 1503 1079 NA

Jobs on Mobiles 0 0 0 0 2 x 1025 hits 0 0 2 x 1385 hits 2 x 156 hits 0 0 0 6 Jobs

Front Page articles 0 1 x 192 0 1 x 996 2 x 2328 0 1 x 1058 hits 2x 1522 hits 2 x 2123 hits 2 x 390 hits 1 x 137 hits 0 12 articles

Data on the 158 resources uploaded to the website, word and pdf’s, is hard to access without going painstakingly through DocMan. Both MCSA and other agencies’ resources are uploaded. A good indicator of usage is the list of the top 50 downloads provided by DocMan. Forty nine of the 50 are MCSA resources. In the top 50, uploads to date range from 5445, MCSA - Level of Risk and Risk Priority Rating Scale, to 3002, MCSA - Sample New Employee Form Checklist. At 4247 is MCSA – Introduction to Mobile Children’s Services. Other MCSA resources include: A Statement of Duty of Care [5377]; Sample Operational Manual Index [5294]; Office Procedures index [4957]; Sample Filing System [4880]; Formats for various reports to committee [3,000 mark]; Bookkeeper Financial Calendar [3020]. Many of these resources are not downloaded but ‘viewed’. Of the 158 resources, 66 have over 3,000 views and 12 have over 4,000 views up to a top of 5,445 views [MCSA - Level of risk …] This data shows that there is a demand for simple how to and join the dot resources. Unfortunately, MCSA doesn’t know who is downloading these and for what purpose. The medium term plan is for a member log-in and access to MCSA generated resources, which are currently free on the site [PR strategy]. The long-term plan is a subscription based log-in [ie: Paid subscription] for non-Mobiles to access resources on the site. MCSA has been ably supported by TRI Community Exchange on site maintenance and trouble shooting.

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