Box 2.5. Type of missing resources

approximately 29 percent of students note that the greatest barrier to efficient learning is the lack of quiet workspace, followed by insufficient reliable internet connection (21.3 percent). Remarkably, nobody declared any specific extra requirements/ideas for changes in methodology, or technology. Continuing with the analysis of the work done in reference to the resources and support provided, 63.8 percent of respondents remark that they received adequate technical support (see Figure 2.17.). Nevertheless, 36.2 percent of student respondents has indicated that they have not received adequate technical support.

Box 2.5. Type of missing resources

Students have highlighted to lack help and instructions in various aspects: - More information about how the online tools work. - In the beginning, no one explained how to work with Teams, or Zoom. - No one explained anything to students and had to study everything, download it themselves. Nobody takes into account that e.g., if they have a MAC OS, then don't have Windows programs. - Maybe an explanation of the programs, but mostly professors should be trained. - Clear instructions on how to handle MS Teams/Moodle/eskuska.

Communication: - Communicate with students, it would be better if the answer was given somewhere by e-mail, maybe students would ask less and be clear in everything. - Many times, students lack more detailed information about students, such as registering for an exam, etc. - How to work with individual platforms was not explained - Human approach - Publication of teaching materials, lectures, presentations. - More motivation to study and complete assignments during online learning.

Source: Original data collected by authors at the University of Economics in Bratislava, Slovakia.