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Language using attitudes

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ENHANCING MANUAL FOR INCOMPANY TRAINERS IN SMES

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E-module III. Transversal Skills

Activity 1: Adaptability - Serious Games

- Get the A3 paper and design a path with boxes next to each other (think of Monopoly). In the middle of the board, you will place 3 stacks of cards.

- There are 3 card categories in total: “anger” ,

“patience” and “get help” . You can draw a specific symbol for each category, or simply use the letters A, P and GH.

- Then you write one action on each card, according to the category. For example, on the “anger” cards you can have actions such as “I yell at them” , “I cannot explain any further, so I leave” etc. On the “patience” cards you can have actions such as “I try to talk to them a second time” , “I ask if there is something else bothering them” , etc. Then on the “get help” cards you can have actions such as “I cannot find a solution, so I call my supervisor” , “I ask a colleague” etc. - Mark the board boxes with the symbols/letters, alternating them. It can be A / P / GH / A / P / GH etc.

How to play: one mentor starts telling a story about a mentorship experience they had. It can be a real or an imaginary one.

- They throw the dice and move as many boxes as the total. - They must pick up a card according to the box’s symbol/letter and read it out loud. - If you are playing with more than 1 player, the next player must continue the story (after the action card has been read) and throw the dice again. If you are playing with one player only, the same player continues the story. The game ends when they reach the final box. What was the outcome?

Conclusion: Have a discussion with the participants. In which points did the situation got out of hand? Why? What would they have done differently if they could?