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Volume 6 • Number 5

MISSION CHAMBER OF COMMERCE

October 2010

‘Recognition helps fuel passion in what you do’

Business of the Year with less than 15 Employees presented to Jason Symons (above) of Symons Tire Service Ltd by Kristie Adlem Clark of Pete’s Place.

Business of the Year with more than 15 Employees presented by Alison Noon of Pete’s Place to Kingsway Arms at Cedarbrooke Chateau ED Karen Holmgrem and her team

Mission Regional Chamber of Commerce hosted the third annual Business Excellence Awards Gala presented by Pete’s Place on Friday, October 22. The gala event took place at the elegantly decorated ballroom of the Mission Best Western. After a delicious buffet prepared by Rockwell’s Chef Chris Shufelt, the over 200 attendees celebrated the winners in the eight award categories. This year saw more then 70 nominations amongst the categories. Business Leader of the Year Nominee Cal Crawford noted, “It is fantastic to be surrounded by so many who make a difference in the community. This event is so important in recognizing our achievements as a community.” Chamber president Helen Secco concurred. “This celebration of the business community of Mission is central to recognizing the positive growth and success in Mission. I applaud not only the recipients of the evening but also all of those nominated. Recognition by your peers and the community are invaluable to refueling your passion in what you do.” After celebrating the community innovators and leaders, the festivities continued into the night to the blues and jazz musings of the Al Forman trio. Winners and nominees alike agreed that the evening was a complete success.


Page 2 • October 2010

Mission Regional Chamber of Commerce 34033 Lougheed Hwy Mission, BC V2V 5X8 Phone: 604-826-6914 Fax: 604-826-5916 www.missionchamber.bc.ca

2010 Board of Directors President - Helen Secco Past President - Sean Melia

1st Vice-President - Martin Steenblok 2nd Vice-President - Jo-anne Chadwick Secretary/Treasurer - Tony LaPointe Directors 2010 Todd Bugge Cal Crawford Phil Hope Ted Adlem Kelly Vaille Elyssa Lockhart Chuck Vander Byl Jason Roessel District of Mission Mayor James Atebe Community Futures Oleene Herman Mission Downtown Business Association Tammi Klassen Staff Michelle Favero - Manager Angel Elias - Member Services Allison Jack - Tourism Coordinator

mission chamber connection

Government Affairs - Get Involved by helen secco

My introduction into the world of government began when I was about 11 years old. I was volunteered by my mom to assist in a municipal election to ensure that her friend would get elected as the mayor. I don’t remember too much about the experience except we were in someone’s basement and there were throngs of people, mostly women, making phone calls, keeping lists, shuttling people around and food – lots of food. The one thing that has always stayed with me was how people coming together could accomplish so much more than just one or two individuals. They had a common purpose; each of them saw potential in this one individual and sought to see her in the position as Mayor. They worked together to accomplish that goal. She did become mayor, and from what I can remember she was an incredible one to boot. I bring this up as this particular issue of the Chamber Connection focuses on government affairs, and I’m hoping that the articles within this issue will spur you on to join us around the table at the Chamber’s own government

We Believe In Local Business We want to ensure your business thrives in the current economic environment. Whether you’re just starting up or expanding and need free advice, or if you need capital to stabilize your business, contact our Business Consultant or our Business Analyst.

Growing communities one idea at a time 32386 Fletcher Avenue Mission, B.C. Ph: 604-826-6252 Fax: 604-826-0052 info@northfraser.org www.northfraser.org

affairs committee. Many people view government affairs as politics and they don’t want to get involved in politics. But politics is whatever you want it to be. For the Mission Regional Chamber it is about improving work conditions so that business will take a risk. The problem with government is that they think that they create jobs. That’s not even close. It is their job to create the conditions so that business will take the risk and invest. It is up to the Chamber to monitor and advocate for the best conditions possible. The Fraser Valley Business Summit hosted recently in Langley created an opportunity for change. Five Fraser Valley Chambers gathered togeth-

er their respective mayors, councillors and MLA’s into one room, and presented them with the issues that are preventing further progress in our respective business communities. Not only were the issues presented, the elected representatives also provided feedback from their side of the story, what they face with each of the issues presented. Was there some “grandstanding”? Perhaps. That’s what happens when you put elected people and media into a room. It didn’t matter… one learns to recognize it for what it is. The important point is that each Chamber now has the opportunity to improve the working conditions in their own communities, thus allowing business to take the risk and invest; providing economic stimulus and jobs. Once again, just as it was in my first introduction to making change, it was a group of people that came together for one common purpose – to improve the conditions so that risk will be taken. So, if you enjoy brainstorming with your business peers, talking about what works and doesn’t work, than consider the Chamber’s government affairs committee.

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mission chamber connection

October 2010 • Page 3

Government News The Timely Cost of Development The development process through municipal government is outlined in the Community Charter and follows a consistent process; however, regulations and requirements to proceed through this process have changed and can cause significant delays and costs. Understanding expectations and documentation going into any application are not always clear; often developers are subject to additional studies or engineering that were not relayed at the beginning of the process and can significantly increase the costs. In his recent speech to the Union of BC Municipalities, Rich Coleman, Minister of Housing and Social Development stated, “Every dime we put on someone’s shoulders is a piece of a mortgage that they’re carrying that they have to pay and something else in the household will have to give way.” His speech opened a full day workshop on “Making Home Ownership More Affordable in BC.” His concern

is that inconsistent interpretation of the provincial building code across municipalities helps drive up the cost of housing by increasing costs to developers. While the Minister encouraged delegates to streamline their approach to the provincial code, planning departments indicate that downloading from the axed provincial programs that oversaw these regulations requires significantly more municipal staff time and expertise. With constraints on planning staff levels, it is inevitable that time delays occur. Developers are clear that time is money. Often carrying financing through the process, developers hung up in lengthy delays may require higher bridge financing costs. These costs are eventually passed on to the buyer or lease holder, and in the case of commercial projects, down the supply chain to the end consumer. Like the Minister, the Chamber believes that providing standard criteria

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for development using one accepted interpretation of the BC Building Code would be a beginning. Establishing reasonable timelines and well communicated guidelines for development up front creates opportunities for efficiencies for all groups as well as a clear understanding of possible costs. The Chamber recommends that all municipalities use the BizPal services established by the provincial government Ministry of Small Business, to encourage and communicate their requirements as part of front counter service. “The business community is seeking certainty in the marketplace,” relayed President Helen Secco at the Fraser Valley Business Summit, where she addressed elected officials. She promised that the Mission Chamber would look to facilitate a meeting between the development community and the District of Mission Planning Department as a first step in creating local dialogue around this process.

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“Promoting Business and Tourism Development in Mission” INFORMATION AVAILABLE • Mission Community Profile • Commercial and Industrial Property Inventory • Business Opportunities • Resource Library 34033 LOUGHEED HWY., MISSION, BC V2V 5X8 Tel. 604.820.3789 • Fax. 604.820.6738 • Toll Free 1.866.814.1222 Email: edc@mission.ca • www.mission.ca


Page 4 • October 2010

mission chamber connection

Chamber of Commerce Committee News Look for the Chamber meeting schedule on the Mission Chamber public Google Calendar. Contact Chamber staff if you are interested in participating. Events Committee, Todd Bugge, Chair The Events Committee would like to thank staff for organizing such a successful Business Excellence Gala. The Committee is now working on the Candlelight Parade and planning for 2011. If you are interested in joining the Committee they meet at 8am every second Tuesday of the month. Please contact Michelle Favero, manager@missionchamber.bc.ca to join. Todd Bugge

Membership Committee, Martin Steenblok, Chair Speakers are being lined up for 2011 and the Membership Committee looks forward to providing educational seminars in 2011. Keep a watch on the calendar for February’s Social Media seminar with THINK!. If you are interested in participating in the Membership Committee contact Angel Elias, member_services@ missionchamber.bc.ca. The Committee meets at 8am on the last Wednesday of every month in the Chamber Boardroom. Martin Steenblok

Tourism Committee, Jo-Anne Chadwick, Chair With four tactics of the Community Tourism Foundation Plan well under way or completed, the Tourism Committee has identified four more for 2011. Using the new Tourism Mission logo they attended the West Coast Women’s Show at Tradex. They encourage members to participate in the Fraser Valley Bald Eagle Festival in November. The Tourism Committee meets every second Thursday of the month; contact Allison Jack at tourism_services@missionchamber.bc.ca for more information. Jo-Anne Chadwick

Government Affairs, Elyssa Lockhart, Chair Advocating on your behalf, the Government Affairs Committee has been successful in lobbying on your behalf. They have actively pursued relevant topics. This edition of the Chamber Connect has several articles related to issues the Committee is addressing. Contact Michelle at the Chamber 604.826.6914 if you are interested in being involved. The Government Affairs Committee meets at 11:45am the last Monday of every month in the Chamber Board Room.

Elyssa Lockhart

Go to www.missionchamber.bc.ca to get all your news and information on business in Mission

Did you know? Randy Hawes, MLA (Abbotsford-Mission)

T: 604.820.6203 • F: 604.820.6211 randy.hawes.mla@leg.bc.ca www.randyhawesmla.bc.ca

Your MLA’s office can help you with: • Provincial government related issues • Certification of copies of important documents • Arranging congratulatory messages • Providing information on government programs Shared Constituency Office 33058 First Ave. Mission V2V 1G3

Marc Dalton, MLA (Maple Ridge-Mission)

T: 604.820.6203 • F: 604.820.6211 marc.dalton.mla@leg.bc.ca www.marcdaltonmla.bc.ca


mission chamber connection

October 2010 • Page 5

Advocacy

at Work

On Friday, September 17, the five Chambers of the Fraser Valley hosted a Business Summit with elected provincial and local government representatives. The successful event opened dialogue in key areas that affect business in the Fraser Valley. BC Chamber Chair Mike Watson relayed the importance of the opportunity to

Fraser Valley Business Summit Begins the Discussion for Business

communicate regional business concerns to government at this grass roots level. “The Chambers of Greater Langley, Maple RidgePitt Meadows, Abbotsford, Mission and Chilliwack are to be congratulated for working collaboratively in presenting their issues to government. Discussion that begins here will undoubtedly benefit us all.”

During the Summit each Chamber president put forward a specific policy that affects business in the Fraser Valley. These included: • Municipal Business Taxation • Regional Transportation • Mobile Business Licensing • The Business Vote • Development Permit Timelines While contentious issues were discussed, the subse-

quent question and answer session allowed elected officials to clarify business concerns while voicing the challenges that face government. Chamber Presidents were pleased with the outcome of the Summit. The Fraser Valley Chambers of Commerce will continue to pursue these areas of concern with all levels of government.

The Voice of Business in Mission Over the past year, the Government Affairs Committee and the Board of Directors of the Chamber have been active in advocating on behalf of Members to all three levels of government. Through Helen Secco (President), the Chamber participated in policy creation at the BC Chamber AGM this past May. Policies that are derived from the AGM are actively pursued by the BC Chamber at the provincial and federal levels. The BC Chamber Policy and Positions Manual can be found online at www. bcchamber.org . Additionally, and in collaboration with the Greater Langley, Maple Ridge and Pitt Meadows, Abbotsford and Chilliwack Chambers, the Chamber host-

ed the inaugural Fraser Valley Business Summit (see above). The Summit was the first of its kind in British Columbia and set a precedent as to the dialogue that Chambers can create with local and provincial governments on critical business issues such as municipal business taxation, mobile business licensing and representational voting for business owners. On a local level, Helen Secco (President) and Elyssa Lockhart (Chair, Government Affairs) held meetings this summer with each of the MLAs serving the Mission ridings, and with federal MP Randy Kamp, to discuss challenges that members have relayed. Included in these discussions was the value of public, private partnerships (P3s) for major

infrastructure projects, the Ruskin Dam project and development challenges with the Department of Fisheries and Oceans and the Ministry of Environment. Further to this advocacy work, the Chamber has written letters supporting the adherence by developers to processes as outlined in the Community Charter and the OCP as well as supporting additional signage to encourage tourism and local shopping in the downtown business core. The Chamber will continue to play an active role in advocating for its Members. If you are interested, or have an issue that you wish the Mission Chamber to advocate on your behalf, please contact the Government Affairs Committee through Michelle Favero at 604.826-6914.

Randy Kamp mp pRoudly SeRving the people of miSSion Constituency Office: 22720 Lougheed Hwy, Maple Ridge, BC V2X 2V6 1-888-255-8140 • Email: randy@randykamp.com • www.randykamp.com


Page 6 • October 2010

mission chamber connection

Tammy Diablo of Chances Boardwalk presented the Non-Profit of the Year Award to Shelly Clarkson, Chair, Mission Community Foundation (above). Business Leader of the Year presented by Scott from BC Hydro to recipient Cal Crawford (below).

Customer Experience Award presented by Your Community Credit Unions to Mission Spring Brewing Co.

Thank you! Thank you!

The night was a success! Guest were served hors d’ oeuvres while networking and bidding at the silent auction The Silent Auction raised over $2,5 00 for the Business Endowment Legacy Fund. The endowment was established by the Mission Chamber to provide a $1,000 bursary to a Mission student pursuing a post secondary degree in business. A special thank you to Tami Klassen, Magnolia’s on Main and President of the DBA, for all her hard work in creating the centre pieces on the tables. Additional thanks to Caroline of The Brides Room, for helping decorate and making sure the event looked stunning. Thank you to all of the volunteers that helped make the gala a fabulous event.

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mission chamber connection

October 2010 • Page 7

Entrepreneurial Excellence Award winner Brad Reminek flanked by presenters Darryl Devuyst, Boston Pizza and Vicki Gould, Canadian Tire (top left). Young Entrepreneur of the Year Suzanne Sawtzky, Nutek Signs and presenter Dirk Weymann, President, Rotary Club of Mission, Midday (above). Eco Star Award recipient Chuck & Jean Vanderbyl of CV Finishes with presenters Carol MacNeil, BMO and Cory Cassel, Mobile Mortgage Specialist, BMO (left).


Page 8 • October 2010

mission chamber connection

Long Form Census Is It Important? Over the summer the Federal Conservative Government decided to cancel the long-form census survey. This survey was provided to every sixth household in Canada. All census forms are required by law to be filled out and filed. Citizens that do not complete their census forms can be jailed and fined. Prime Minister Steve Harper has stated, that “This government will not do that. In this day and age, that is not the appropriate way to get the public’s cooperation.” The government plans to replace the long-form survey with a voluntary National Household Survey to be sent out to one in three Canadian households. The short form census will still be mandatory and subject to fines and jail if not completed. While the Harper Government believes that many of the questions on the longform are intrusive, the Liberal and Bloc opposition parties introduced a motion in the House of Commons on September 28 calling on its reinstatement. They

argued that the 40 page survey provided valuable data for municipalities, economists and social agencies. The government’s response was that it is intrusive to ask Canadians how many bathrooms are in their home, or the state repair, as well as their personal belief systems. While the opposition motion removes that threat of jail time it still includes a fine of $500 to ensure compliance. Changes to the actual questionnaire include: some language adjustments around aboriginal descent, a longer list of ethnicity, removal of questions on time spent on housework and unpaid child/seniors care, inclusion of person’s religion, carpooling, length of commute, child care, and child/spousal support. Most important is the wording of the final question, which is changed from specifying that if marked “yes” the personal data will be made public for 92 years after the census to now read that if marked “yes” means responses and family history will be part of the his-

torical record of Canada and available to your family members for 92 years. (for a direct comparison of the forms go to www.datalibre.ca) Statistics Canada does not feel that the information provided in the voluntary National Household survey will be sufficient or reliable, and in some cases it will be unusable. The Government Affairs Committee is interested to know whether business in Mission finds the data collected in the long form census helpful, and whether you think that making the form voluntary will invalidate the data collected. A short survey is posted on the website at www.missionchamber.bc.ca with this article until November 15. Please take the time to give us your reaction to the changes to the census.

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mission chamber connection

October 2010 • Page 9

Changing Lives The Mission Regional Chamber of Commerce was proud to provide a $500 scholarship to Celeste Woodman. Studying marketing at the University of Fraser Valley, Celeste noted her appreciation of UFV’s Changing Lives

2010 event celebrating student scholars and leaders on September 17. The scholarship acknowledges Celeste’s academic acheivments in completing her business degree.

Mission Chamber President Helen Secco (left) with UFV President Mark Evered and scholarship recipient Celeste Woodman

The Evergreen Line – Translink Benefits for Mission On September 22, Government Affairs Bond, and the Mayor’s council for tive access to commuter transportation Committee Chair Elyssa Lockhart and Chamber Manager Michelle Favero attended the Tri-Cities Chamber Luncheon at the Vancouver Golf Club. The scheduled speaker was Ian Jarvis, Translink CEO, however, he was superseded by Premier Campbell and the Chair of the Mayor’s Council, Langley Township Mayor Fassbender. Prior to the luncheon the Premier, Minister of Transport, Hon. Shirley

Translink signed a Memorandum of Understanding for Livable Cities. Within the Memorandum was a commitment to fund the remaining dollars needed to complete the Evergreen Line, The Evergreen Line is to link Port Moody, Coquitlam and Port Coquitlam to the existing Millennium line Skytrain network. Some Evergreen stations will be located at existing West Coast Express stations, allowing more effec-

links to Surrey, New West and Burnaby for users of the West Coast Express. This increased linkage has true potential to increase viability of additional residential development in Mission. Opening of the Evergreen Line is targeted for 2014, with construction now set to commence in January of 2011. For more information on the Memorandum of Understanding go to www.missionchamber.bc.ca .

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Page 10 • October 2010

mission chamber connection

BC Employment Program to change March 2012 Commencing March 2012, there will be a new service delivery model in place for all employment services through the province’s Ministry of Housing and Social Development. The Business Transformation Project’s purpose is to provide employment and labour market services which are integrated, client-centered and flexible. The first step was to transition all federally-funded employment programs from the federal government – Service Canada – to the province. The second step is to implement the new service delivery model. The new service delivery model will do away with the complex administration and duplication of services issues of the current model by creating a single point of entry called an Employment Service Centre (ESC), where all the program services and supports will be available. General services must operate out of the ESCs, whereas supplemental services may operate from satellite locations. There will be one contract for each catchment area, with some catchments containing more than one ESC depending on population and demand. In the Mission-Abbotsford area, it appears there will be three ESCs with two contracts, probably one in Mission and one in Abbotsford. All will be revealed once the Request for Information (RFI) and the Draft Request for Proposal are targeted for release in November 2010. The Request for Proposals is set to be released in March 2011, with a program launch date set for March 30, 2012. For more information you may contact us at (604) 826-6252, or send us an email at info@northfraser.org. Please visit our website www.northfraser.org.

Keep In Touch Dan Roberge Dan Roberge IGL Financial Corp. Suite 201 – 3240 Mt. Lehman Rd. Abbotsford, BC V4X 2M9 Ph: (604) 855-1990 / Fax: (604) 855-1090 www.bcbenefitplans.com

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mission chamber connection

October 2010 • Page 11

New Member Spotlight Dick James Trucking 8888 Sylvester Road Mission BC Dick James 604-826-3172 Blue Berry Publications PO Box 69 43984 Errock Place Lake Errock BC Jane Marshell 604-289-4428

Membership has its benefits! If you are interested in connecting with the Mission Business Community, wanting to add your business voice to lobby government, or needing to find ways of improving what you do, join the Mission Regional Chamber of Commerce. Over 450 members with which to network, advocate and learn. Contact Angel Elias, Membership Coordinator, 604.826.6914

Erin Coghlan, Sunlife Financial 3240 Mt. Lehman Road, Abbotsford BC Erin Coghlan, 604-607-3970

First Strike Marketing Group 168 Chadwick Court Unit 4, Vancouver BC Aron 604-998-6551

Mission Yoga & Pilates 33360 11th Ave Mission BC Micheal Rodden 604-615-4385

Forward Motion Prosthetics 2300 2850 Shaughnessy Street, POCO BC Scott Pearen 604-999-2145

Stop Shop Autotech Unit 1 33201 London Ave Mission BC Ron Lester 604-820-2127

Mr. Mikes Steak House & Bar 130- 32555 London Ave Tony Orchtt 604-820-1145 Mission BC Old Orchard Campground 1407 Kennedy Road, Harrison Mills BC John Webster 604-799-0319

Eva Poulson, TD Canada Trust 140 32555 London Ave, Mission BC Eva Poulson 604-854-0337

Oyama Estates 7900 Oyama Street, Mission BC Daren Alary 604-302-2332 Post Haste Transport Ltd. Isaak Giesbrecht 8049 D’Herbomez Drive Mission BC 778-982-1388 Lodway Law Unit A – 7322 Grand Street Mission BC Shawn Jodway 604-287-3325

Fern Web Design Service 8566 Thorpe Street, Mission BC Daryl Fernquist 604-814-5099 Management Action Programs Northwest Richmond Gerhard Stiglitz 604-313-3235

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MARK YOUR CALENDAR Upcoming Chamber events can be found on our Mission Chamber Events Google Calendar. Tuesday November 2nd

Friday December 3rd

Fraser Valley Fall Business Showcase & Mixer

27th Candlelight Parade

Time: 2:30pm - 7pm Location: Langley Events Centre Details: Visit over 400 booths and network with over 1,000 Chamber members from Surrey to Chilliwack, Pitt Meadows to Mission at this annual trade show. RSVP today!

Time: 7pm- 9pm Location: 1st & Horne to Hwy 7 & Haig St. Details: over 13,000 spectators and over 75 floats in the largest nighttime Christmas Parade in BC.

Wednesday November 10th

Chamber Luncheon: Policing In Mission

Time: 5pm-7pm Location: #2 – 33231 1st Avenue Details: See clearly the designer frames and services Satti offers.

Time: 11:30am-1pm Location: Rockwell’s Chapel Room Details: Inspector Pat Walsh of the Mission RCMP gives a year end report on public safety in the District and outline plans for the manhunt of the notorious red suited elf.

Business after Business: Swing Optical

Thursday December 16th

Thursday November 18th

Chamber Luncheon: Credit Card Fraud & New Merchants Responsibilities Time: 11:30am-1pm Location: Rockwell’s Chapel Room Details: Mark Leslie, Director, Pacific Region, TD Merchant Services, speaks of the shift to merchant liability for credit card fraud. Canada has largest incidents of credit fraud in the G8.

For more information about any of these events, or to RSVP, please visit: www.missionchamber.bc.ca

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October 2010 Newsletter