For Thöle, this starts from within and
innovative ideas to the business. We
Uniper develops their Operational
are looking at where we are as a fun-
Excellence capabilities to challenge the
ction in the business, challenging the
status quo, to look at the company’s
status quo and finding new pragmatism.”
workforce and continuously strive for
Ultimately, the Operational Excellence
ways to improve and approach new
project epitomises the entire transfor-
or existing challenges with fresh ideas
mation and growth journey of Uniper’s
and more innovative approaches.
procurement as it answers a demand
“We attend bootcamps, workshops
identified by Thöle. As an international
and training talks to ultimately find
company, serving customers all around
easier, better solutions to reduce comp-
the world, Uniper needs to have a level
lexity. The idea was to exercise method-
of proactivity, reactivity and, most
ologies that we had learned previously
importantly, flexibility.
to solve issues in our day-to-day business,” Thöle says.
Thöle believes that by continuously supporting staff in developing their tal-
“For me, it’s been a real game changer
ents and skills through targeted KPIs,
as it has helped foster a culture of uncon-
personal development strategies and of
ventional thinking, bringing fresh and
course by valuing their staff and their
E X E C U T I V E P R OF IL E
Susanne Thöle Susanne has spent nearly all her professional life in procurement functions in the pharmaceutical, automotive and energy sector. Before starting at Uniper, she was responsible with her team for setting the frame, ensuring compliance and harmonizing the tools for the procurement function of E.ON.
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