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Waterville LaFleur Airport By Darryl Sterling the Federal Aviation Administration (FAA) to reconstruct the 2,300 ft. runway. The project Waterville is was completed in October, 2012. The 5,500 ft. investing in main runway 5-23 will be reconstructed in its economic 2014 with the assistance of an estimated future by $7,000,000 FAA grant. Randy Marshall, revitalizing WTVL airport manager said, “I am really exone of its cited about all of the progress the airport has prime assets made in the last year; and I am looking for– LaFleur ward to seeing what is coming.” Airport. Over the last two decades the airport The City partnered with WDC to purchase a has been under-valued and under-served; just key 62 acre parcel adjacent to the airport with under the radar – sort of there, but not funcits transferrable Foreign Trade Zone (FTZ). tioning near its potential. Some area residents CMGC is working with the FTZ Board in didn’t even know there was an airport in Washington, DC toward re-issuance of FTZ Waterville. This has all changed due to the Authority Status; to generate economic develconcerted efforts of the City, Waterville Deopment and investment; and offer duty free velopment Corporation (WDC), Mid-Maine savings on international goods for local busiChamber of Commerce (MMCC) and Central nesses. This could make Waterville’s airport a Maine Growth Council (CMGC). logistical hub for Maine businesses and cataFor starters, the City completed an Airport pult the region to be more globally competiMaster Plan Update in December, 2011 to tive. CMGC is doing major business attraction chart a future course for the 500 acre airport. & marketing to promote the airport worldSoon after, the role of the Airport Manager wide. Locally, the City/CMGC will be hosting was expanded, and the WTVL Airport Adviso- a Business after Hours at the airport on June ry Committee was formed to move the project 19, 2013. (Pictured below, an aerial view of forward. Improvements to the airport began to the airport.) take place. They started by creating a new logo and putting up new signage. (Sign pictured above.) The airport lounge was newly renovated, the facility was painted, a new access ramp was installed, and the grounds were landscaped. Now for the bigger stuff: Crosswind Runway 14-32 which was closed for the last four years is now open. The City utilized a $750,000 grant from

The City of

Highlights in this Issue: P. 2: From the President’s Chair P. 2: Mid-Maine Chamber’s Centennial P. 4: Member Events’ Calendar P. 6: Facebook For Business P. 8: United Way of Mid-Maine

November 27 5:30-7 PM Join the Mid-Maine Chamber of Commerce, KV Connect and its members at Meet The Reps events! These events have been formed to induce and prolong communication between business leaders, professionals and young professionals with their local, state and national government officials. Complimentary hors d' oeuvres, beer & wine provided. Thank you to our sponsor, Eagle Rental.

Business Breakfast’s Get An Upgrade By Robyn Loubier Have you noticed that the coffee and cups are now at the back of the room? How about the table out back with our Breakfast Sponsors collateral material? These events aren’t just for learning, they are also for networking! In January, 2013 you will notice even more changes. We are now encouraging attendees to arrive at 7:15AM for a chance to network before the speaker begins. There will also be a “Breakfast Club” where 9 breakfast passes

can be purchased for just $126 and you’ll get one pass free! Everyone who is part of the breakfast club will have their own lanyard instead of a name tag. There will also be “Business Spotlighters” at each breakfast. These will be decided on a first come, first serve basis. Spotlighters will have a table to display their information and can man their table during the networking portion of the breakfast. It is free to be a spotlighter, but you must bring a $50 value

gift certificate of your choice to raffle off as a prize. There will be three spotlighters per breakfast, one per industry. If you would like to be a spotlighter at a breakfast in 2013, contact Robyn at 873-315 or Pre-registration is required!

50 ELM STREET, WATERVILLE, ME 04901 • TEL: (207) 873-3315 • FAX: (207) 877-0087 • Nikki Desjardins, Chair of the Board • Kimberly N. Lindlof, President & CEO

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From the President’s Chair

Business After Hours:

MK Orthodontics & Best Western Plus

As the political campaigning season comes to a close, we're pleased to once against partner with KV Bowdoin Connect to host Meet the Reps Photography sponsored by Eagle Rental. We will host three meetings this legislative session. The first is scheduled on Nov. 27, and the second is on Jan. 23, 2013. We'll schedule the third once the legislative calendar is published; all are at in the Chamber's boardroom from 5:30 to 7 PM. These events are a great way to connect with your elected officials and/or their representatives whether it be town/city officials, state legislators or members of Congress. We will also extend invitations to members of the state administration. Please attend to advocate for issues that are affecting your business. . . and bring a friend. This week we've sold over $13,000 of Chamber gift certificates. If you're not accepting them, you need to complete the agreement and submit it to the Chamber office. That will get you listed on our Web site and on the list that we include with each gift certificate that we sell. Your business's name needs to be on this list. Do it today -- it takes about 2 minutes: chamber/about/GiftCertificateAgreementForm.pdf (A complete list of who's participating is included as an insert in this newsletter.) I invite you to consider Chamber gift certificates as a Christmas bonus or gift for your employees and/or that hard-to-buy-for friend or relative. The versatility of these gift certificates make them the perfect present for everyone. After all, there are over 175 area businesses that accept them. And, you're helping the local economy by keeping the money circulating here, with your neighbors and friends that own businesses. If you accept chamber gift certificates, maximize your return by including "We accept Mid-Maine Chamber gift certificates" in you marketing and on your Web site. Happy Holidays.

- Kimberly

375 Main Street, Waterville November 14th 5:30-7:00 PM Sponsored by:

Complimentary hors d’oeuvres and full cash bar. Door prizes, 50/50 raffle & other fabulous prizes! $100’s in Chamber Gift Certificates will be given away to one lucky winner in celebration of 100 years! Thank you to our 50/50 Sponsor:

Mid-Maine Chamber’s Centennial

Charlie Haberstock is 8 years old and has a business card collection of over 1,400 cards. He likes to know about each business and asks many questions so he decided to help us by interviewing some area businesses. Below are excerpts from his interview. Charlie received a little help from his mom, Carrie Haberstock.

as world culture was encouraged. The lesson I chose most was to draw maps of the continents. I drew so many that I made them in to puzzle ornaments for all of my family! I also learned Spanish and discovered my passion for learning on my own, whether through books, watching the older kids, helping the younger kids, or using my hands to explore throughout the classrooms, ome of the best years of my life were both indoors and out. I learned to sweep the spent at Kennebec Montessori School, in floor, do my own dishes, care for the class Fairfield, ages three, four and five! My pet and other chores I did not know I would favorite memories are of the day the new like. playground equipment arrived and the freThe 14 acre Kennebec Montessori quented peace corner in my classroom School is located at the end of a business where students were free to visit alone. I park overlooking a stream, fields and a also loved the art and, of course, my teach- dairy farm. All classrooms face the outer, Katie, with whom I was able to spend doors with a view of nature, something Mathree years with and for whom I named my ria Montessori, the Italian founder of Monpuppy I got last year. My classroom had tessori Schools, would have liked as she tiny bookshelves, tables, chairs and child was sensitive to the environment. sized work spaces where I spent many Kennebec Montessori School, the oldest hours learning at my own pace and explor- in Maine, was founded in 1976 by parents ing my own interests. in Fairfield who rented a one room Here I developed my love for geography Continued on page 3


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Centennial Continued from page 2 space. In 1995, led by director Adele Carey, who was trained as a Montessori teacher in Ireland, the current building was established creating the first building for a Montessori School in Maine. In 2006, Rebecca Green became the director and remains so today. This year KMS has 85 students dispersed throughout four classrooms, three primary rooms and one elementary. The children range from ages three through nine. Some come as early as two and a half if they are ready. "Because the Montessori approach allows children to explore in a free choice environment," says Rebecca, "they begin to discover their passions and to develop the

confidence needed to pursue them. Some of our alumni are professional dancers, musicians, university professors, artists, and, our most well-known alumnus, Olympic medalist and snow boarder, Seth Wescott." When asked about how the Chamber helps KMS, Rebecca said, “for an organization like KMS, tucked away on a business park in Fairfield, the Chamber is an invaluable resource for connecting with other businesses in the community. The Business Breakfasts and other events help us keep up-to-date with current trends, and gives us an opportunity to network. We love the Chamber Advantage discount cards, too!”

Charlie with other children from the Kennebec Montessori School. Laura Holweger has accepted a position as “Grants Project Director” at the Prevention Center at MaineGeneral.

TD Bank recently promoted Alicia Greer to treasury management officer. Greer, an assistant vice president, will be responsible for servicing and growing the bank's treasury management program in central and southern Maine. The Mid-Maine Chamber of Commerce would like to welcome interns, Emily Sexton (left) and David Dutil (right), from Thomas College. Each year, HealthReach Community Health Centers awards a scholarship to a child of an employee. The Stephen E. Walsh Memorial Scholarship is supported by generous contributions made in memory of the past president and CEO of HRCHC. This year’s scholarship was presented to Jenna Williams, daughter of Donna Williams, operations analyst at the organization’s Waterville office. Congratulations, Jenna!

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United Way of Mid-Maine President Tina Chapman announced that the organization has recently hired two new staff members: Stacy Saucier as Finance Director and Fran Mullin as Director of Community Transformation. Spectrum Generations, the Central Maine Area Agency on Aging, is proud to announce that Grace Durgin earned one-out-of-four Honorable Mentions from Atria Senior Living’s “Most Inspirational Senior in the World” contest. Grace is a volunteer Meals on Wheels Driver and member of Spectrum Generations Board of Directors, Senior Advisory Council, and its Cohen Center’s Local Advisory Council in Hallowell.

The board of directors of the Maine Development Foundation (MDF) announced that Edmund J. Cervone has been appointed President and CEO of the organization. The announcement concludes a nationwide search for a strong and visionary leader of the Maine Development Foundation. MDF supports economic, workforce, leadership and community development across the state of Maine.

Welcome Jennifer Olsen, new director of Waterville Main Street. Jennifer previously worked for Skowhegan Main Street and looks forward to working with a larger Main Street program that’s in a different stage of its development. (Pictured above.)

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November 1: Mobilize Kennebec Valley, a grass root effort to jumpstart the regional economy is hosting an informational event 46PM at Kennebec Valley Community Col- wish to remember their loved ones in a spelege, Carter Hall. FMI: Gail Chase 453-4258 cial way this holiday season. x218. November 7: Marketing Strategy DevelopNovember 2: Alfond Youth Charity Ball at ment 10:30AM-noon at Waterville Public 7:30PM. All proceeds benefit community Library. This will discuss how to develop youth by providing scholarships in the Alyour marketing strategy. Instructor: Janet fond Youth Center’s After School Program, Roderick, Maine SBDC Certified Business Kid’s Kitchen, Summer Enrichment Program Counselor. To register: http:// & Camp Tracy. November 2: WorkReady celebration of the success of the newest recipients of the WorkReady Credential at the Waterville Public Library, 10AM-noon. November 3: Annual Corpus Christi Harvest Dance at the Waterville Elks Club. Hors d’oeuvres, silent auction, raffle and door prizes. DJ Steve Colella. FMI & tickets: 872-2281. November 3: Kennebec Montessori School will hold its 25th Annual Auction at the Winslow VFW. Social hour begins at 5PM; Dinner catered by Eric's; live music and cash bar. Professional auctioneer Mike Fredericks. Oodles of items donated by local business as well as handcrafted goods and services. Tickets are $15/25 per couple. All are welcome. All proceeds benefit KMS. FMI: 453-6055; November 4: The 22nd annual Interfaith Memorial Service hosted by Hospice Volunteers of Waterville Area is scheduled beginning at 4pm at the Universalist Unitarian Church in Waterville. This is a special service of remembrance designed for those who

November 13-14: Alfond Youth Center and Grant Writing USA will present a two-day grants workshop in Waterville. This training is for grant seekers across all disciplines. FMI: Leonard LeGrand at 207.873.0684 or

November 14: Power of Email Marketing session 10:30AM-noon at Waterville Public Library with facilitator Tracy O’Clair, TOCmedia. To Register: r/eventReg?oeidk=a07e6gojelxe5ed51bc&os November 7: Maine Development Founda- eq=. tion’s Leadership Unplugged deals with the critical issue of providing our workforce November 16: Kids & Klaws Event with the appropriate education and skills sponsored by Macdonald Page & to support Maine’s economy. Register to Co LLC from 5-7:30PM at the Porthear Chancellor Jim Page’s vision for land Expo, 239 Park Ave, Portland. how the university System helps to train Join them to meet the players, get an our workforce, supports Maine businessautograph, have your photo taken es, and leads the way in developing new inand shoot a few hoops with the 2013 Maine novative products and processes for the glob- Red Claws basketball team! al marketplace. 7:30-9AM at University of Southern Maine, Portland. FMI: November 16: Waterville Business & fessional Women is hosting a Holiday Auction 6-9PM at REM Center, 93 Main Street. November 9: Somerset Economic Develop- Proceeds benefit the Waterville BPW Scholment Corporation’s annual breakfast at arship fund. 7:30AM in the Madison American Legion Hall. The topic this year is “Workforce DeNovember 27: QuickBooks Intermediate velopment and the role of Education”. FMI: session 1-4PM at Waterville Public LiJim Batey, 474-0166 or brary. This seminar is designed for those who have been using QuickBooks for at least 6 months. Instructor: Janet Roderick, Maine SBDC Certified Business Counselor. To regNovember 10: Hardy Girls Healthy Women presents "Farm ister: to Table”. A new Mother Daughter Adventure will be held at Barrels Community Market November 30, December 1: that combines healthy living, Annual St. John School shopping, and cooking, too! Please register at Christmas fair 4-8PM on Frileast two days prior to the event to reserve a day, 9AM-2PM Saturday. St. spot. FMI: John Regional Catholic School, 15 So. Garand St., Winslow. FMI: 872-7115.

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Make It Your Business To Fight The Flu

By Sara Dyer

Managing a business and employees is challenging enough - add the

effects of flu season and it could be a really tough winter! But there are many tools you can use and steps you can take as an employer to help your staff fight the flu - which will help keep your business healthy too. Start by arming yourself with a free flu season toolkit specially designed for businesses and employers from the Centers for Disease Control. Visit to download the toolkit and learn the latest flu facts. Other valuable resources include and Next, follow these tips from the American Industrial Hygiene Association and get everyone in your organization involved in preventing the flu:  Offer the seasonal influenza vaccine to employees or encourage them to get it – it’s the best prevention against the flu. With so many places offering flu shots today it’s easier than ever to do, or contact your healthcare provider to set an appointment or inquire about locals clinics.   Provide employees with up-to-date education on influenza risk factors and preventive behaviors. For example, cough etiquette-cough into your sleeve not into your hands; clean hands frequently with soap and water or Purell; and avoid touching your nose,  mouth, and eyes.  Provide resources and a work environment that promotes personal hygiene. For example, provide tissues, no-touch trash cans, hand sanitizer, and disinfectants for employees to clean their work surfaces. The influenza virus can live on hard objects like  counter tops for up to eight hours, so frequent cleaning is important.  Keep telephones, computer equipment, door handles, and other frequently touched surfaces clean. Discourage your employees

Oxford Casino Scott Smith 207-539-6741 777 Casino Way Oxford, ME 04270

Augusta Computer Copy, Inc. Bill Schoenthaler 207-622-7157 966 Western Avenue Manchester, ME 04351

from using other employees’ phones and equipment (or clean them frequently). Develop a sick leave policy that does not penalize sick employees from staying home. Encourage employees who have flu-related symptoms (fever, body aches, cough, sore throat, and tiredness) to stay home so they do not infect other employees. If flu symptoms appear to be spreading among employees, minimize situations where groups of people are crowded together, such as in a meeting. Use e-mail and phone conferences instead. When meetings are necessary, avoid close contact by keeping a separation of at least six feet where possible. Promote healthy lifestyles that include plenty of sleep, physical activity, good nutrition, stress management, drinking plenty of fluids, and smoking cessation. A person’s overall health impacts their body’s immune system and can affect their ability to fight off or recover from the flu.

Town of Pittsfield Kathryn Ruth 207-487-3136 112 Somerset Ave Pittsfield, ME 04967

Lakepoint Real Estate Gail Rizzo 495-3700 221 Main Street Belgrade Lakes, ME 04918

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Facebook For Business By Tracy O’Clair How to Use Facebook as a Facebook Page If you are going to manage a business Facebook page, you will need to know how to use Facebook as your brand and how to switch back and forth between your Facebook Page and your personal profile. Here’s how it works. How do I know if I’m using Facebook as myself or my Facebook Page? Once you log into your personal Facebook account, you will notice that your profile picture is located at the top right side of your screen next to your name and the “Home” button. Always after logging into Facebook, you will be using Facebook as yourself – not as your Facebook Page. Regardless of what you are viewing within the Facebook network, you will see these three items: picture, name and the “Home” button. When you are using Facebook as a Facebook Page, the Facebook Page’s profile picture and name will show next to the “Home” button instead of your profile picture and name. This is how you know if you are using Facebook as yourself or as your Facebook Page. How do I switch back and forth between my personal profile and my Facebook Page? To the right of the “Home” button at the top right of the page, you will see an arrow pointing down. When you click on the arrow you will see your Facebook Page(s) listed under the copy reading “Use Facebook as”. Click the Facebook Page you want to represent. After you have clicked the name of your Facebook Page, you will notice that the picture and name next to the “Home” button has changed to represent your Facebook Page. If you have switched to your Facebook Page correctly, you will no longer see your personal profile picture and name at the top. At this point anything you write on Facebook – all comments, likes and posts - will be from the Facebook Page, not your personal profile. To switch back from your Facebook Page to your personal profile, click the downward arrow again and then click your name. That’s how you use Facebook as a Facebook Page and switch back and forth between your personal profile and your Facebook Page. Disclaimer: Facebook makes frequent changes some of which may make this content irrelevant in the near future. Tracy O’Clair owns TOCmedia, a social media and email marketing company. Tracy is also an Authorized Local Expert for Constant Contact and hosts Social Media Breakfast Central Maine.

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12:00 PM

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8:00 AM

Nov 16 Fri.

7:30 AM

Nov 28 Wed.

8:00 AM

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7:30 AM


Info Services Mei Dream Bus. Attraction & Retention Chamber Boardroom Board of Directors Chamber Boardroom Membership Chamber Boardroom Public Policy Chamber Boardroom

Upcoming Events November 8: Business Breakfast Series 7:30-9 AM Thomas College Become an Epic Networker: 10 Commandments to Build your Professional Connections. David Pease, senior vice president, Androscoggin Bank, and one of our state’s most respected human resource professionals, will break it down for us so that we can become expert networkers and build our customer base. November 14: Business After Hours 5:30-7 PM MK Orthodontics & Best Western Plus 375 Main Street, Waterville November 27: Meet the Reps 5:30-7PM Mid-Maine Chamber of Commerce 50 Elm Street, Waterville

Chamber Tips of the Month Did you know you can be a part of any of our Committees? Information Services, Business Attraction & Retention, Public Policy, Membership, or any of our Event Committees.

27 Cool Street • Waterville, ME 04901 (207) 873-0721 • Fax (207) 877-2287 Rehabilitation and Living Centers

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Carlisle SynTec Systems, a leading manufacturer of single-ply roofing materials, recently honored C.O. Beck & Sons Roofing & Sheet Metal Contractors with its Perfection Award. This award recognizes only the top 5% of Carlisle’s contractors annually. They have 458 “Perfect Ten” consecutive installations dating back to 1984 and there are no firms who have a higher rating. St. John Regional Catholic Schools students in grades 2-6 joined thousands of students throughout the country, challenging each other’s math skills in real time. The American Math was a two-day competition. Emma Farnham, grade three, was not only the highest scorer in the school, but also in the State of Maine! Dorothy Anne Pare-Giroux was right behind our top contender, coming in second in the state. Both students commented that they spent much of their afterschool time and even past their bedtime competing. St. John School is very proud of these accomplishments and appreciate math teacher, Mrs. Sarah Sirois’ efforts in organizing and motivating student participation.

with the release of Maine Tracks Volume 2, available on CD in their branches and by free download at It’s a brand-new compilation of 16 Maine artists offered as a way of celebrating creativity and spirit behind each musician.

expanding its energy portfolio to include electricity. They will supply off-peak electricity used in electric thermal storage units. It is partnering with Biddeford-based Thermal Energy Storage of Maine (TESM), the manufacturer’s representative of Steffes Electric Thermal Storage (ETS) Systems, to sell and install the units as well. This new option can serve as a supplement to a current home heating system, or in some instances, fully replace a current heating system based on the homeowner’s needs. WABI is now available to subscribers of Dish Network in Franklin, Kennebec, Knox and Oxford. The approximate 16,000 customers in those counties now have access to WABI on channel 6265, part of the HD channels.

Maine Municipal Association (MMA) awarded Roland Michaud, former Winslow Town Councilor, with the Ethel N. Kelley award “in recognition of his exemplary service and lifetime achievements dedicated to the cause of good local government and selfless concern for others in the community”. (Pictured above with his wife, Ann. Photo credits to MMA.)

St. John School students, staff, parishioners and families celebrated a day of action against hunger and a time of prayer. For World Food Day, all of the St. John School children joined the global movement to end hunger. As a service project to the community, we asked our families to bring in can goods and/or dry goods for our Winslow Food Pantry.

Congratulations to Maine’s First Up and Running Charter School, Maine Academy of Natural Sciences at Good Will-Hinckley. Bridges Home Care proudly presents the first of several seasonal services in its “help at home” service line – Holiday Elf’s! What is a Congratulations to the Mid-Maine Homeless Holiday Elf? A Holiday Elf is a bonded, certiShelter on its ribbon cutting. (Pictured above.) fied home care employee who can be hired to assist adults of all ages with the following acKen LaVoie of Central Maine Web would tivities: holiday decorating, baking, shopping, like to announce its latest website, gift wrapping, etc. The charge for these Jenn is a vices requires a credit card to hold the reservatalented photographer and they are proud to tion; otherwise payment is expected upon regadd her to their distinguished client list. See istration. FMI: 207-623-0761. their portfolio at Bangor Savings Bank supports Maine Artists Dead River Company announced that it is

Congratulations to Kaplan University in Augusta on its ribbon cutting. Waterville Opera House is accepting unused or left over paint and paint products for set production. Call Mike Martineau at 873-7000 before it freezes in your garage or storage unit!


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United Way of Mid-Maine A message from Mike and Debbie Byrne of Century 21 Surette Real Estate Opening doors creates hope. As United Way of Mid-Maine’s 2012/2013 Campaign co-Chairs, we are pleased to invite our fellow Chamber members to join us this year as we open doors and create hope in our communities. We chose this year’s campaign theme because of the hope and opportunities that we see created everyday when people open the doors to their new homes. You may not know that United Way of Mid-Maine, which serves northern Kennebec, Somerset and western Waldo counties, funds nearly forty programs and initiatives providing services to thousands of people right here in mid-Maine. Their programs include a collaborative program between Educare Central Maine and Mid-Maine Homeless Shelter, Spectrum Generations’ Meals On Wheels, the Waterville Area Warming Center, the Central Maine CA$H Coalition,

and the Dolly Parton Imagination Library. Information about all of United Way of Mid-Maine’s programs can be found on its Web site at Scan the bar code to see its campaign videos and learn more about how your gift benefits our communities. You can also like us on Facebook to see and hear about community impact in action -!/ UnitedWayMidMe. We, along with the United Way of Mid-Maine volunteers and staff, are proud of the accomplishments of United Way of Mid-Maine and the impact we have made in our community. Please help us continue the vital work United Way of Mid-Maine and our partner agencies do in our communities, and help us reach our fundraising goal of $782,000. Together we can open doors and create hope.

Have some news you would like to share? Submit a short announcement to the Chamber office by the 3rd Friday of the prior month. Inserts are also available for $125 per month. Call 873-3315 or email Disclaimer: The Mid-Maine Chamber’s InTouch newsletter is published monthly as a benefit to members and affiliates. All member news is compiled and submitted solely by our members; therefore, we reserve the right to omit and/or edit as appropriate, and cannot guarantee complete accuracy of all announcements. Sponsorship inserts do not necessarily reflect the position of the Mid-Maine Chamber of Commerce.

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Get out of the Docu-Mess! Document Management that matches the needs of your business How much paper does your company use? Gartner Research conducted a series of studies that identified US businesses and their printing habits. Businesses spend up to Three Percent of their annual revenues on printing, copying, faxing and distributing paper documents! What if you could retain even just 1/3 of that expense?

Document Management Software

Document Management Software evolves the way your business operates. Whether you are solving a paper problem, improving the way you handle electronic files or trying to reduce the amount of printing and copying, the right solution provides a wide range of benefits for your business.

Storage and Retrieval

Connect to the resources you need, when you need them. Scan documents and store them in a managed network. Search and retrieve documents quickly and easily, even scans and faxes. Make changes, refile and track revisions. Remote accesibility lets you see your documents from anywhere.

Just one meeting and you’ll see why Maine Technology Group is truly the customer advocate in Document Management! • HEALTH CARE • EDUCATION • FINANCIAL • LEGAL • GOVERNMENT • NON-PROFIT • INSURANCE • REAL ESTATE • SMALL BUSINESS • HUMAN RESOURCES

Administrative Workflow Integration

Most businesses have internal administrative workflows that are very manual and labor intensive. Automating that workflow can open up new possibilities in your workplace. Imagine: if even just half of the work hours spent pushing paper around the office could be redirected, what else could you be doing?

Business Process Consulting

An automated workflow is only as good as the process behind it. In fact, even the best design is worth nothing if the vision is incomplete. Furthermore, the clearest goals will never be achieved if the technical blueprint is flawed. We can help you explore your business goals in depth and generate the designs you need to bring these dreams to fruition.

Document Security

Features such as document storage and scan-to-e-mail make document production equipment as much a part of the network as computer systems. Because of this increased network functionality, security measures must be taken to ensure data integrity and accountability.


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100 Pleasant St, Waterville, ME 04901 • • • 207.692.0955

November InTouch Newsletter  

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