Spotlight on
ANDREA HOLM
This month, the Mid-Atlantic Regional Maintenance Center (MARMC) spotlight shines on Andrea Holm, a management analyst in MARMC’s Waterfront Operations. Holm is responsible for a new manning model, which is giving MARMC leaders an in depth look at their manning, workload and future work projection. Holm came to MARMC through military service, education and quite frankly, chance. After serving eight years in the Navy, she began pursuing and obtaining her Master’s in Business Management/Technology. It was during this time she began what would be her first stint at MARMC as a contractor in logistics. “I worked in the warehouse procuring supplies while I was continuing my education,” she said. “I was here about a year before I had the opportunity to go work at Commander, Naval Regional Maintenance Center (CNRMC). I worked at CNRMC for two years in finance/business operations, but later got the opportunity to come back to MARMC and work in Code 300.” She has been back with MARMC for two years now providing services for reimbursable work for Code 300 and focusing on budgeting. “I couldn’t ask for a better person to work with,” said Angel Auldridge, Resources Division Manager, Waterfront Operations. “She is very good at prioritizing and ensuring you get a high quality product. She is very professional and you know the support is always going to be there.” But Holm’s biggest command impact since her return to MARMC is the manning model. The model is a snapshot of personnel who support Contract Management Oversight (CMO) on the ships allowing leaders and managers to adequately place resources where the workload is. The model scales down the broad aspect of MARMC and its more than 3,000 personnel giving leaders a clearer view of projects. “At CNRMC, I was heavily involved in the budgetary side and I found it was very difficult to ascertain requirements when you don’t have a construct of who you need, when you need them and how many,” said Holm. “When I got here, there was already a spreadsheet, but it was enormous and really complicated. Don Hawker, a functional analyst in MARMC Code 1170 and I looked at a more userfriendly platform like access so managers could add their input. “We wanted a tool that people could use quickly – easily and it also provides some graphics. It shows CNO availabilities that have gaps identified. If we don’t have a project manager for an avail it shows a graphical depiction of that. It gives them a snapshot of their workload as we see it and a projection of work.” With the manning model, Holm is able to analyze data from availabilities for the next five years. She uses the
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model to brief MARMC leaders on projects and ensuring they are properly manned to achieve the best results. “It’s more of a leadership awareness tool because it tells us risk areas for projects,” she said. “It allows us to evaluate what is needed to be successful.” “This is a huge tool that is an asset to the entire command,” added Auldridge. “We have been working on developing this for years and she is the person who got in there, understood it and bought it to fruition.” The model is also about people and ensuring personnel have the best opportunity to be successful and are not being stretched beyond their limits. That’s important as MARMC is busier than it has ever been with roughly two dozen availabilities this year. “We have to continue to balance our workforce,” said Holm. “Our workload is at the highest we’ve ever seen. We don’t want to burnout talent. We want equal contributions and this gives us the ability to look at personnel tenure and do the right thing for them.”