Electronic Accounts

STUDENT SUCCE NEtWORK

The Student Success Network (SSN) is here to help provide students with support and services necessary to be successful academically and socially.

Examples of student support available are listed below and can be accessed by visiting

michener.ca/students/

• Accessibility & Accommodations • Peer Tutoring

• Student Health Insurance • Career Development Services • Student Life • Test Centre • Coaching & Counselling • Residence & Housing Information • WalkSafe • Health Services • Workshops on demand • Learning Supports • Intramurals

ACCE IBILITY & ACCOMMODATION

Students who wish to register with Michener’s Accessibility & Accommodations Services must connect with the Accessibility & Accommodations Learning Advisor in Room 1314, by calling 416.596.3101 ext. 1032, or by emailing accessibility@michener.ca.

COACHING & COUN ELLING SERVICE

Michener provides professional, free and confidential coaching and counselling services for students undergoing academic or personal challenges. The counsellor can help you:

• manage trauma, depression and anxiety • get support for relationship and sexual identity issues • get support for school, life and exam stress • manage cultural adjustments and discrimination • cope with grief and loss • tackle misuse of alcohol, drugs or other addictions For general inquiries and to make and appointment, please email success@michener.ca with your availability.

ELECTROnIC ACCOUNt

Official Michener communications to students will be conducted through electronic means. Michener staff will use the Michener assigned Outlook account to contact and inform students.

PA WORD

You will have 2 different passwords while at Michener.

System

Active Directory

What it accesses

Email, Computers on campus, Wi-Fi, Blackboard

Self-Service Demographic information, course enrolments, schedules, tuition/ancillary fees and Health Requirements

How often does |it change?

What are the complexity requirements?

Every 150 days At minimum: 8 characters long, 1 capital, 1 number, doesn’t include your first or last name, can’t be any of the 5 previously used passwords.

Never At least 6 characters long, 1 number

ACTIVE DIRECTORY NETWORK LOGIN

Your network login allows you to personally log into our LAN (local area network) as a user, as well as the computers in the LRC. Logins and passwords will be created and emailed to you prior to your arrival at Michener. The first time you log in to the Michener LAN or webmail, you will be prompted to change your password.

This network account gives you access to Office 365 (Word, Excel, PowerPoint, Internet Explorer, and a number of other software applications, including email). You will also have limited storage space for documents on our server from your main network account. This will show as a “P” drive under your personal account.

If you are unsuccessful in logging with your network login, please see the Help Desk at 416.596.3101 x3369 or helpdesk@michener.ca.

EMAIL (M OUTLOOK OFFICE 365)

Your email account will be created prior to arrival at Michener. Outlook Office 365 allows you to send and receive email and is your personal student email account. This is Michener faculty and staff’s first line of communication with all students. We use this email account to send information and we strongly urge you to check this account daily. Students must use this account when corresponding with faculty and staff.

To access your student email account through the web from inside or outside Michener, open your web browser and go to outlook.office.com. You must log in to webmail first before your new password will work on other Active Directory systems. For instructions on how to set up Michener email on a mobile device, please visit helpdesk.michener.ca and navigate to the “Email” section of our “Instructions and How To’s” page.

MY.MICHENEr

my.Michener is Michener’s intranet site where you will find updates about what’s going on in the Michener community. It is your source for information on services for students, academic rules and regulations, Michener’s many departments/programs and how you can contact them, upcoming events, new initiatives and just about anything else you’d want to know. To access my.Michener, go to my.michener.ca. If you have trouble accessing my.Michener, contact: Information Management Help Desk at 416.596.3101 x3369 or helpdesk@michener.ca.

WIRELE ACCE

Michener has wireless access throughout the building. Use your active directory password to login. Visit my.michener.ca/wireless for instructions on how to connect if you are having issues.

FREE MICRO OFT OFFICE DOWNLOAD

Michener offers free Microsoft Office to all students & staff. To download this, visit office.com/

getOffice365

CHAT SUPPORT

Chat Support is available to resolve minor technical issues such as password resets, accounts lockouts or general technical inquires. 1. Access the Michener Helpdesk Site by visiting michener.zendesk.com/hc/en-us 2. Look for the (Chat) icon on the bottom right of the page, 3. Enter your name and e-mail and a member of the team will reach out shortly.

The chat support hours are from 9 am to 5 pm, Monday to Friday.

Self-Service is where you can view your courses, grades, tuition balance, registration statement, unofficial transcripts and Health Requirements. To access the Self-Service, go to students.michener.ca. For assistance with Self-Service, please visit the Registrar’s Office (room 500), or email regoffice@michener.ca.

COUR E ENROLMENT & TIMETABLE

Students will be block registered and their schedules can be found by visiting MyMichener: my.michener.ca/departments/registrars-office/schedules and scrolling to the appropriate program, year, and lab group.

LEARNING RE OURCE COLLABORATORY

We are open 24 X 7! Both our physical Learning Resource Centre (Tap open the Portal on the 2nd Floor) and our Virtual Portal (Michener.ca/LRC) are open whenever you need access from wherever you are!

The Learning Resource Collaboratory includes your PORTAL TO:

Just In Time & Just For You:

Curated, Authoritative Resources & Tools • LRC Virtual Portal michener.ca/LRC • E-Journals / E-Books • Online databases / platforms with e-Resources • Program Resource Guides • LRC Videos: Google Scholar Access; How to Access PubMed; Accessing Journals Off-Campus • Zotero citation management tool • “Discover It All” with the LRC Discovery Layer

This is YOUR Place:

Safe Learning Spaces & Computing Commons • Learning Resource Centre – 2nd Floor • Computer labs and printers • Silent Study Carrels / Study Rooms • Relaxation stations • Dry Lab / Pop-Up Clinic do-it-yourself simulation • Required and Recommended textbooks for all your courses *for in-library use only • Collaborative spaces • Virtual LRC Study Hall

Find the Evidence & Use the Evidence:

Digital Information Literacy & Scholarship • LRC Introduction to Information Literacy:

Finding the Evidence-Based Information for Michener • LRC Digital Information Literacy Workshop #1 – LRC Databases and Zotero (citation mgt) • LRC Digital Information Literacy Workshop #2 – Information Creation, Value, and Authority (MESH) • LRC Digital Information Literacy Workshop #3 – Scholarship and Research (advanced searching / grey lit / predatory journals) • LRC Video: What are Plagiarism and Copyright: Plagiarism and copyright and how they inform academic integrity • LRC100: Blackboard courses: How to improve your academic writing; How to develop a research question • MICH – Michener Student Open Access Journal • Referencing & Writing Support: APA; Vancouver

Program Resource Guides

Program Resource Guides provide students with program-specific information and support. They will show you the best resources for finding information in your field of study. These resources include databases, journals, books, ebooks, and websites. They also include information on how to reference resources and list materials to help you prepare for exams. Click on the link to the Virtual Portal from michener.ca/LRC to find the Program Resource Guides.

“Discover it all” search

Use the Google-like search box on the main page of the LRC website for the “one-stop shop” to find journal articles, eBooks, and more. This is a quick way to find a wide variety of resources on your search topic.