ANNUAL REPORT g2010/11
Substance Misuse Learning Disability Mental Health Criminal Justice Homelessness Autism Huntington’s Disease Early Onset Dementia Acquired Brain Injury
MAKING SERVICES FIT PEOPLE
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Turning Point Scotland Annual Report 2010/11
Chair of The Board
CHAIR OF THE BOARD gVINAYKANT RUPAREALIA
“As a Board we will continue to involve the people we support.�
It is with great pleasure that I write on behalf of the Turning Point Scotland Board of Directors. It has been my privilege to serve as Chair of Turning Point Scotland for the past two years. Being involved in a diverse organisation which provides much needed services to those most disadvantaged in society really is an honour.
emotive, but it also reinforced why many of us join the Turning Point Scotland board. Without realising, the people who we met influenced our thinking around the area of service delivery and provision, which helps to inform future priorities. As a Board we will continue to involve the people we support.
Looking back, 2010/11 was another year of change and development in Turning Point Scotland. The Board was very much involved in all aspects of the business and we devoted considerable time to identify a Governance Evaluation Tool. A sub-group of Board members came together to ensure that we continue our Board policies and processes remain robust.
I would like to thank Gill Ottley and Morgane Artacho for all they did during the time they served on the Board. Following their resignation and to keep in line with succession planning we advertised for new board members. A skills gap analysis was carried out and we advertised for individuals with experience in the social care sector, IT, marketing, finance and those with previous governance experience. I look forward to welcoming new Board Members at the Annual General Meeting in September 2011.
Key performance indicators are helpful to a Board as it provides reassurance that the business continues to head in the right direction. Last year the organisation developed a set of key results which will enable the Board and senior managers to monitor ongoing progress in important areas of our work. A personal key highlight for me has been meeting the people we support and inviting them to come along to a Board meeting to share their recovery story. Earlier this year we met two individuals who took time out to share their journey with the Board. Listening to them was highly
I would like to take this opportunity to thank Martin Cawley, Chief Executive, my fellow Board members and staff for their ongoing commitment to Turning Point Scotland. Their dedication and hard work is to be commended and I am impressed by Turning Point Scotland as it continues to provide quality services, fit for the people we support despite the current financial climate.
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Turning Point Scotland Annual Report 2010/11
Chief Executive
CHIEF EXECUTIVE gMARTIN CAWLEY
“Despite the difficult financial climate we have continued to grow and support more people.�
This report is the culmination of a huge amount of work and commitment shown during the past year by everyone involved with Turning Point Scotland. It provides an overview of some of the key areas of the work we have undertaken over the past year. We have used real life examples to portray our work and most importantly the stories and perspectives of some of the people who use our services and our staff. We are committed to putting service users experiences at the heart of our work. Whilst our services have always been person centred we have been preparing the organisation for the Personalisation and Self Directed Support agenda. Our aim, working closely with our stakeholders, is to ensure we continually learn and develop as an organisation. Despite the difficult financial climate we have continued to grow and support more people. We recognise the challenges facing our purchasing partners and have worked closely with them in making best use of the resources at our disposal to continue to provide quality support to people. This has led to the re-design and re-shaping of some of our services in order to ensure they continue to be relevant. Our services have been designed in partnership with services users and stakeholders to ensure they are fit for purpose.
The work we have done in the past year has also helped inform our priorities for the future. We place great value on keeping in close touch with the issues that are most important to those we support. Gathering evidence and qualitative information is just as important as gathering facts and figures to inform our work. We have used learning from external evaluation as a key part of measuring our success. We have learned a great deal from service users and their families and carers, from our staff and our work with other partners and stakeholders. Reflecting on past lessons is only valuable if these are used to learn from what is good and what could be better with the aim of delivering better outcomes for people. What we do must have maximum impact in ensuring that people are safe and protected from harm. Support is also designed to maximise the control and autonomy people have in their lives and to enable them to live life to the full by participating as full citizens in their communities. I am truly grateful to our staff for all their hard work over the past year. The innovation, flexibility and commitment they show on a daily basis despite the challenges they face is not only admirable but inspiring.
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Turning Point Scotland Annual Report 2010/11
Service Users
gSERVICE USER INVOLVEMENT The ethos of Turning Point Scotland is based on delivering person centred services and promoting recovery. Involving the people we support in the way services are delivered is a crucial element of this approach. There is considerable evidence across Turning Point Scotland that people who use services are involved in making choices that affect their lives, and that people have the opportunity to influence service delivery and policy.
A guide “Good Practice Guide – Service User Involvement” was produced as a direct response to a request by staff and service managers to share existing good practice within Turning Point Scotland. The document promotes fresh, innovative ways of involving the people we support in all aspects of our services and Turning Point Scotland as a whole. The guide is used to aid people working with service users to highlight some of the good practice that already exists within the organisation. It draws on available material and expertise and is commended as a useful tool to aid people working directly with service users. Staff and service users up and down the country were invited to celebrate good practice in service user involvement by attending one of five road shows. Throughout October and November 2010, road shows took place in Aberdeen, Paisley, Ayr, Glasgow and Dumfries. Everyone attending received a copy of the guide, highlighting examples of service user involvement from recruiting to organising stakeholder events.
Good Practice Guide – Service User Involvement The Access and Inclusion Coordinator toured all Turning Point Scotland services over a four month period last year to meet with staff. This included meeting directly with service managers and service coordinators as well as support staff. Information on good practice in relation to service user involvement was collated by attending team meetings and service user forums.
Communication with the Board of Directors Service users attended the Board of Directors meeting in October 2010 to highlight areas they felt could be improved. Although service users won’t attend every Board meeting, there is a process in place to continue to put forward ideas or suggestions and feedback will happen via the service user newsletter. TPS Connects newsletter The TPS Connects newsletter was launched in 2010 and is published five times a year to inform service users of any Board responses or developments, as well as providing the opportunity for service users to share stories, photos and poetry.
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Turning Point Scotland Annual Report 2010/11
TPS Connects Service User Conference Turning Point Scotland is planning a number of service user conferences which will bring together individuals from across Scotland. In order to provide a quality conference which caters specifically for the individuals who attend, the organisation is holding three events in September 2011. The events will comprise of a conference for individuals with learning disabilities, to include an overnight stay within the central belt area and two one-day conferences for individuals from our non-learning disability services. One will be held in Aberdeen and the other in Glasgow. The conferences will aim to:
•
Identify the areas that work well and those that can be improved within services by sharing experience.
•
Explore opportunities for people who use services and the Board to work more closely by developing a greater understanding of the role each plays in contributing to the success of Turning Point Scotland.
•
Share life experiences, learn from each other and increase existing networks of support.
It is anticipated that around 300 people we support will attend the TPS Connects conferences. Two planning groups of staff and service users will meet in the run up to the event to develop and plan each stage of the separate events.
Service Users
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Turning Point Scotland Annual Report 2010/11
Service Re-design
gSERVICE RE-DESIGN Our services in Edinburgh and the Glasgow Drugs Crisis Centre are long established and highly valued delivering real outcomes. Over the past year Turning Point Scotland took the opportunity to reflect and to pose the question “could the services be better?” Through consultation and listening to the people we support we have taken stock and challenged the current model to enhance the service provision.
After a long period of renovation work at the Links Place building in Leith, Turning Point Scotland Edinburgh Services now boast accommodation that is truly fit for purpose. Over the years, changes in service provision in the capital have resulted in services being delivered from unsuitable buildings throughout the city - but they are now linked together in one facility. Turning Point Scotland Edinburgh Services consists of Midpoint, Community Addiction Recovery Service (CARS) and Leith. Midpoint provides housing support and CARS and Leith offer substance misuse services. CARS provide a structured day programme, supporting people on their recovery journey whilst Leith offers a prescribing and street level service. This creates an inclusive and integrated hub of services located in the one environment. With all three services under one roof, it is easier to get the right support. Having all our expertise in the one place enables workshops to be run which are open to all service users, on issues from benefits to blood borne viruses. The CARS service being co-located has had a really positive impact on the individuals we support. Not only is it more readily accessible, but those using our street level service can find inspiration from witnessing the progress made by those who are further on in their recovery journey.
Prior to the renovation work commencing last August, CARS and Midpoint were based at the Links building and Leith was based in Smiths Place, Edinburgh. As well as offices and kitchens there are ten one to one rooms, a therapy room and a clinic. There is also a training kitchen, used to develop service users’ life skills with all the utensils kindly donated by IKEA. Funding was provided by The People’s Postcode Lottery to landscape the courtyard garden and the Green Fingers Gardening Group is now working with Bridgend Allotments to obtain a certificate in organic vegetable growing. Gardening can be very therapeutic, some people enjoy being outdoors and this helps with their overall wellbeing. The upheaval caused by renovations of this scale has been worth it now that everyone is settled into the new improved Links Place building. There is a fresh vibe and approach within the building and the team is looking forward to seeing services develop as they now have greater ability to meet the needs of individuals they work with.
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Turning Point Scotland Annual Report 2010/11
Michael has been supported by all the services in Edinburgh and sees the benefits of joining them together in the one building. He said:
“I first became aware of Turning Point Scotland by using the needle exchange at the Leith service and over time found the staff were approachable and easy to talk to and this lead them to refer me to their homelessness service Midpoint.” Following a short relapse Michael was referred to CARS and having completed the programme moved into a residential rehabilitation centre. Michael is now looking forward to the future due to gaining support from the range of services offered by Turning Point Scotland. He said:
“Having all the services situated in the one building will give lots of people with a substance misuse problem a greater opportunity of being introduced to other projects that can help them rebuild their lives.” Service Users - See Figure 1 on p18
Service Re-design
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Turning Point Scotland Annual Report 2010/11
Service Re-design
gTURNING POINT SCOTLAND SOCIAL ENTERPRISES RE-BRAND TO BECOME ONE
To celebrate Aberdeen Social Enterprises launched two new product lines: Rosie’s Jams and Preserves, a tasty selection of jams, chutneys and preserves, which are sold at both the shop and café; and Rosie’s Wedding Stationery, a growing service, which has taken off in the shop offering a bespoke hand-made wedding invite service.
Aberdeen Social Enterprises, part of Turning Point Scotland, underwent an exciting rebranding exercise within its Aberdeen businesses in October 2010. As part of the charity’s growth strategy, it has seen its portfolio of social enterprises come together under one brand - Rosie’s. With each business continuing to run separately, the new overarching brand brings the businesses together and provides continuity across outlets. Opus of Aberdeen, the charity’s framing studio and gift shop underwent the most noticeable of changes, becoming Rosie’s, Framers and Crafts. The new logo and strap-line depicts the crafts it sells, as well as the picture framing side of the businesses, using a unique design. The charity’s other social enterprise, Rosie’s Café, will remain as Rosie’s with a new slogan: Café & Takeaway.
The new branding is fresh and contemporary, with a subtle twist to differentiate each business. It was designed exclusively by Fruition, a marketing and business consultancy in Aberdeen that works predominately with third sector organisations. Aberdeen Social Enterprises aims to promote the independence of individuals who are disadvantaged in the labour market through the provision of training, work experience and employment. Recent research indicated that many people did not associate the separate enterprises. It is hoped that the new brand will solve this by running all businesses under one coherent name. Whilst the look of the businesses have changed, they still remain fully committed to selling high quality products and delivering excellent customer service, at the same time as meeting its social purposes which is funded by Aberdeen City Council and the Big Lottery. The re-brand was fully funded by Turning Point Scotland’s fundraised income. We will continue to look for further opportunities to develop the Rosie’s brand elsewhere in Scotland.
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Turning Point Scotland Annual Report 2010/11
Sandra was referred to Rosie’s Café following a long period of feeling low and self-harming. Talking about her experience at Rosie’s she said: “Being at Rosie’s helped me re-build my confidence and this was noticed as the months went by. People said that I was more like the ‘old’ Sandra. “I gained a certificate in food hygiene, met new friends and rekindled my need to work as it kept me occupied and my life felt more fulfilled. I took part in all social nights and started to meet new friends outside of work. I also become more involved helping my family at home. “As it neared time for my placement to end, I updated my CV and through Rosie’s I made contact with the job centre and benefits advisor to start looking for a job. I applied for lots of jobs and was successful in gaining employment as a School Catering Assistant.
“I am pleased I came to Rosie’s. It has helped make it an easy transition back to work and the staff helped me believe I could take charge of my own recovery.”
Service Re-design
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Turning Point Scotland Annual Report 2010/11
Service Re-design
“The GDCC will now be able to provide advice and information to people who would not normally approach them.”
Safe Haven The long established Glasgow Drugs Crisis Centre (GDCC) is planning to open a new evening service called Safe Haven. Research shows that there is a group of drug users who do not engage with any service. By creating a service that will encourage individuals to walk through the door it is hoped they will take first steps on their own road to recovery. The service will open in June 2011. When many other services in the city are closed, Safe Haven will provide a much needed space for those who are homeless and have issues with substance misuse. The café style space will be open from 6pm to 8pm and will have tea and coffee facilities, a kitchen and a place to relax. The GDCC will now be able to provide advice and information to people who would not normally approach them.
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Turning Point Scotland Annual Report 2010/11
ServicesRe-design Service
“The service is now better placed to meet expected stakeholder requirements.”
Turnaround With Turnaround’s pilot and funding period coming to an end, an independent evaluation took place. Following the evaluation and consultation with stakeholders, including the Community Justice Authorities (CJAs) and local authority criminal justice social work services, the original Turnaround model has evolved further. Major changes resulting from this applied to the community based service which is now linking more directly to the demands of the criminal justice social work services. The catalyst for this change was the introduction of the new Community Payback Orders (CPOs) which apply to Turnaround’s client group. The service is now better placed to meet expected stakeholder requirements.
Service Re-design - See Figure 2 on p18
Turnaround will continue to deliver community support structured to align with the North Strathclyde and South West Scotland CJA areas and more intensive residential support within the premises in Paisley. Whilst the residential unit will remain a service exclusively for men, Turnaround will now provide community support to both men and women. Staff delivering community support now co-locate with criminal justice social work in their premises. The programme offers up to 30 hours over 12 sessions for each individual referred which meets CPO requirements. This includes time being spent in one to one support sessions and group work sessions.
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Turning Point Scotland Annual Report 2010/11
Evaluation
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Turning Point Scotland Annual Report 2010/11
Evaluation
gEVALUATION Turning Point Scotland have always been at the cutting edge of service development, investing in new and creative approaches to delivering support and achieving outcomes. These approaches are based on our experience of service delivery, the input of the people using our services, and research and best practice from across the world. We have developed a range of formal and informal partnerships that enable us to cross traditional service barriers and offer a real holistic approach.
Turnaround and 218 are two examples of this approach; both criminal justice services that work in partnership with other agencies to address the needs of some of the most excluded people in our society. When developing such new and innovative services it is important to be able to critically evaluate their effectiveness, impact and value for money, and we endeavour to build independent evaluation into all our proposals. This year, both 218 and Turnaround went through independent external evaluations, carried out by London South Bank University and Glasgow Caledonian University respectively1. They identified a number of strengths, and also highlighted areas where we could further develop the service.
1
Easton, H & Matthews, R (2010) Evaluation of the 218 Service: Examining Implementation and Outcomes London South Bank University Frondigoun, L Dorrer, N & Morrison, S (2011) Evaluation of the Turnaround Service Glasgow Caledonian University
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Turning Point Scotland Annual Report 2010/11
218 gSUMMARY OF SERVICE: •
Partnership between Turning Point Scotland and Glasgow Addiction Service
•
Works with women offenders in Glasgow to address the root causes of their offending
•
Offers a programme of group work and one to one sessions, with accommodation and prescribing service available if required
218 gKEY POINTS FROM EVALUATION: •
The management of the service has worked proactively to develop practices, policies and processes that are responsive and flexible and that are grounded in good practice for women offenders
•
Integrated social and healthcare aspects of the service providing a more holistic approach
•
A cost benefit analysis suggests that for each £1 invested in the service there is the potential to save £2.50 across health care, criminal justice, social care, the economy and in costs to wider society
Services Evaluation
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Turning Point Scotland Annual Report 2010/11
Services Evaluation
TURNAROUND gSUMMARY OF SERVICE: •
Funded by the Scottish Government, Big Lottery Fund and a range of discretionary funders
•
Works with young male offenders who have failed or are failing in other community-based alternatives, who have had multiple remand or short-term prison sentences, and who may also be vulnerable due to substance misuse, mental health issues, homelessness, and/or a lack of coping/social skills
•
Community bases in Irvine, Greenock, Kilmarnock and Dumbarton, with a residential unit in Paisley What’s next....
TURNAROUND gKEY POINTS FROM EVALUATION: •
This is a much needed support for young men in desisting from offending and substance misuse
•
Service users are particularly enthusiastic in their appraisal of the service, with the non-judgemental approach taken by staff highlighted, along with the flexibility of the programme that places them at the centre of their individual recovery programmes
•
In cases where Turnaround is used as an alternative to traditional and costly short-term custodial sentences it is likely to provide significant financial savings and is also more likely to impact positively on the lifestyle, addiction and offending behaviours of our clients.
As proud as we are of these achievements, we recognise that evaluation is about more than identifying what works well. These external evaluations, and our own internal processes, have highlighted a number of areas for development that will guide our work over the next year.
We have seen from our internal evaluation, from information sharing with our partner agencies and from the rising rate of drug related deaths that there is a need for an approach that works with people who are not engaged in services, who are in chaos, who are vulnerable and at risk. Building on the scoping exercise undertaken last year, which learnt from the evaluation of other approaches and from local experience, we have developed a pilot Housing First service. The guiding principle of this approach is that an individual who is homeless and misusing substances is given their own permanent, secure accommodation with a person centred package of support that, at this stage, is focused on providing stability and engagement. Evidence suggests that this approach is more successful and cost effective than a more traditional ‘Continuum of Care’ approach2 that uses a series of housing settings to slowly progress people towards independent living and abstinence. Evaluation forms a fundamental part of this pilot project, and we have commissioned Heriot Watt University to undertake a three year longitudinal evaluation. This will assess the extent to which the pilot meets its objectives, particularly with regards to the individual outcomes for service users, and provide an insight into how successful this model is in addressing homelessness in Scotland.
2
Please, Nicholas (2008) Effective Services for Substance Misuse
and Homelessness in Scotland: Evidence from an International Review Centre for Housing Policy, University of York http://www.scotland.gov.uk/Publications/2008/07/24143449/0
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Turning Point Scotland Annual Report 2010/11
Personalisation
gPERSONALISATION - PREPARING FOR THE FUTURE Personalisation isn’t new. It’s been around for a long time. The past year has seen the social care sector implementing changes to make it happen. Turning Point Scotland fully embraces personalisation as it represents a strong alignment to our vision and values. We have spent the last year absorbing the external environment and discussing the agenda with our stakeholders to ensure that as an organisation we are prepared.
Turning Point Scotland’s fundamental values are driven by thinking about the person and building their support around them. “Making Services Fit People”, our mission and values puts the people we support at the centre of our business. Turning Point Scotland’s wealth of experience in providing person centred services places us in a strong position in the market place. Senior managers have undertaken an assessment of our present level of readiness to fully embrace the requirements of a personalisation system. A number of objectives have been identified and a personalisation working group has been developed to take them forward and to oversee the implementation process. Turning Point Scotland is working in partnership with stakeholders to make sure personalisation works for individuals. We support people with a wide range of needs in creative and innovative ways and will continue to put ‘your future in your hands’. Turning Point Scotland has provided person-centred support to individuals over the past 10 years and one individual we support in Dumfries asked for his story to be published. my life. my time. is an example of providing a personalised, tailored service by putting the person at the centre of their support.
“Your future in your hands”
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Turning Point Scotland Annual Report 2010/11
Personalisation
Here is an extract from my life. my time. “I always wanted to travel on a Boeing 747 and I’d never had the chance until last year. At 21 years old I decided to save money to travel on the aircraft of my choice and after much searching I decided to go to New York. ”I travelled on my own from 12 to 19 October and visited many interesting places such as Statue of Liberty, Intrepid Sea Air and Space Museum, Brooklyn Bridge, the Bronx to name a few. ”I was so excited about the trip. I was a bit nervous, but I got over this, as I had planned the trip from start to finish.” Travelling to New York is a big deal for most, but for Nigel this was huge. He had planned this trip for quite some time, and working alongside his support worker and team to make sure he was prepared for his dream of travelling to New York by himself. Nigel has Asperger’s Syndrome and is supported by Turning Point Scotland. Today he has his own home, is in his second year at college and provides a mentoring support to students in their first year. He also started work in a shop this year and hopes in the years to come to fulfill another lifelong ambition of working with trains. This is my life. my time.
To obtain a copy of “my life. my time.” please contact communications @turningpointscotland.com Personalisation - See Figures 3 and 4 on p19
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Turning Point Scotland Annual Report 2010/11
Statistics
gSERVICE USER INVOLVEMENT FIGURE 1 Evidence of service user involvement (i.e. number of statements) in learning disability services as inspected by Care Commission in 2010/11 Service
Weavers Mill Dumfries & Galloway Viewpoint Mile End The Courtyard SAIL Perth & Kinross Inverclyde Greyfriars Close
2
2 6 2
2
3
1
3
4 1
1 2 2
2 4 8
3 = Adequate 4 = Good
87% of services were graded as good, very good or excellent by the Care Commission with regard to service user involvement.
5 = Very good 6 = Excellent
gSERVICE RE-DESIGN FIGURE 2 Presenting issues as identified by Midpoint service users at assessment from 01/04/10 to 31/03/11
Alcohol use Non injecting drug use
4
Injecting drug use
3
9
Accommodation
28
Poly drug use Bereavement
84% of Midpoint service users identified alcohol use (28%), injecting use (28%) and non-injecting use (28%) as issues. People presenting to homelessness services often come with complex issues and our Edinburgh services are best placed to deal with these with our substance misuse and homelessness service in the city being under the one roof.
28
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Turning Point Scotland Annual Report 2010/11
19
Statistics
gPERSONALISATION FIGURE 3 Recovery and person centred practice TPS Impaqt scores as % of total no of services per year
TPS Impaqt self assessment grading scale
1 = poor 2 = weak
0 0
3
3 3 3
3 = adequate
8
21
9
4 = good
22 15
5 = very good 6 = excellent
3 3
14
56
47
38
53
8
89% of services graded themselves as good, very good or excellent on how they deliver their person centred/recovery practice in 2010/11.
2008 2009 2011
FIGURE 4 Social inclusion as % of outcomes reviews in learning disability services Service
21 2009/10
9 69 34
2010/11
15 51
+ no change
13% of service users have increased their access to everyday community activities (e.g. social, leisure).
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Turning Point Scotland Annual Report 2010/11
Board of Directors and Executive Team
gBOARD OF DIRECTORS AND EXECUTIVE TEAM
Board Vinaykant Ruparealia – Chair Gill Ottley – Vice Chair – resigned February 2011 Callum Allan Tony Cameron C.B. – Vice Chair Elizabeth Gray Keith Howell Morgane Artacho – resigned February 2011 Eilidh Whiteford Raymond Edwards Colin Rae Ewan McIntyre Margaret Nash Sheila Low Executive Team Martin Cawley, Chief Executive Kenneth Crawford, Finance and Resources Manager Wendy Spencer, Senior Operations Manager Craig Winter, Business Development and Improvement Manager
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Turning Point Scotland Annual Report 2010/11
Financial Statement
gFINANCIAL STATEMENT
Statement of Financial Activities (incorporating income and expenditure account) For the year ended 31 March 2011 Unrestricted Funds £
Restricted Funds £
2011 £
(As restated) 2010 £
Incoming resources Incoming resources from generated funds - Voluntary income - Investment income Incoming resources from charitable activities
11,650 21,139 25,951,978
408,815 -
420,465 21,139 25,951,978
474,612 40,119 25,949,680
Total incoming resources
25,984,767
408,815
26,393,582
26,464,411
Resources expended Costs of generating funds - Costs of generating voluntary income Governance costs Charitable activities
39,574 37,248 25,799,500
428,815
39,574 37,248 26,228,315
40,162 28,161 26,033,777
Total resources expended
25,876,322
428,815
26,305,137
26,102,100
108,445
(20,000)
88,445
362,311
-
-
-
496,685
108,445
(20,000)
88,445
858,996
8,639,093
20,000
8,659,093
7,962,617
-
-
-
(162,520)
8,747,538
-
8,747,538
8,659,093
Net incoming/(outgoing) resources before revaluation Gains and losses on revaluations of fixed assets for the charity’s own use Net incoming/(outgoing) resources Total funds brought forward Prior year adjustment Total funds carried forward
Turning Point Scotland is a registered charity and company limited by guarantee. There are no shares and we are not a membership organisation. Turning Point Scotland’s Directors have no financial interests in the company.
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Turning Point Scotland Annual Report 2010/11
Directory of Services
gDIRECTORY OF SERVICES
Criminal Justice Services 218 218 Bath Street Glasgow, G2 4HW T 0141 331 6200 E info@218service.org CACTUS 2nd Floor 45 High Street Paisley, PA1 2AH T 0141 889 3872 E cactusadmin@tpscactus.co.uk Turnaround 219 Gleniffer Road Paisley, PA2 8UL T 01505 810800 E information@tpsturnaround.co.uk Autism Services Dumfries & Galloway Autism Services 22 Newall Terrace Dumfries, DG1 1LW T 01387 247 123 E enquiries@tpsdg.co.uk Substance Misuse Services The Big River Project 79 High Street Galashiels, TD1 1RZ T 01896 759 740 E bigriver_admin@turningpointscotland.com CARS 5 Links Place Edinburgh, EH6 7EZ T 0131 553 2222 E lauraw@tpsthelinks.co.uk Glasgow Drugs Crisis Centre (GDCC) 123 West Street Glasgow, G5 8BA T 0141 420 6969 E lindagirvan@turningpointscotland.com Leith 3 Smiths Place Edinburgh, EH6 8NT T 0131 554 7516 E admin@tpsleith.co.uk Midpoint 5 Links Place Edinburgh, EH6 7EZ T 0131 553 2222 E lauraw@tpsthelinks.co.uk
Milestone Project 26 Orr Street Glasgow, G40 2LQ T 0141 556 5880 E kimross@turningpointscotland.com Northern Horizons 9 St Peter Street Peterhead Aberdeenshire, AB42 1QB T 01779 470 490 E stephaniesepulveda@turningpointscotland.com SEASTAR 2nd Floor, 3 Killoch Place Ayr, KA7 2EA T 01292 269 207 E seastar@turningpointscotland.com South East Alternatives The Adelphi Centre 12 Commercial Road Glasgow, G5 0PQ T 0141 429 7229 E kuladharini@turningpointscotland.com Studio 8 73 High Street Elgin, IV30 1EE T 01343 543 792 E studio08@turningpointscotland.com Huntington’s Disease, Acquired Brain Injury and Early Onset Dementia SHAPE Top Floor 45-49 Holburn Street Aberdeen, AB10 6BR T 01224 577327 E adamhillhouse@turningpointscotland.com Dumfries and Galloway Acquired Brain Injury Services Dumfries & Galloway Services 22 Newall Terrace Dumfries, DG1 1LW T 01387 247 123 E tps.dgadmin@btconnect.com Homelessness Services Moving On Flat 0/4 1 Shawpark Court Maryhill Glasgow, G20 9AG T 0141 946 5870 E sharonberrie@tpsmovingon.co.uk Housing First 54 Govan Road Glasgow, G51 1JL T 0141 427 8200 E housingfirst@turningpointscotland.com
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Turning Point Scotland Annual Report 2010/11
Directory of Services
PITSTOP 63 Moray Road Fraserburgh, AB43 9QX T 01346 512 056 E moiradavidson@turningpointscotland.com
SAIL 4B Citadel Place Ayr, KA7 1JN T 01292 267 439 E elainemanderson@turningpointscotland.com
Link-Up 112 Commerce Street Tradeston Glasgow, G5 9NT T 0141 420 1929 E maria@tpslinkup.co.uk
Viewpoint 4C Citadel Place Ayr, KA7 1JN T 01292 886 589 E viewpoint@turningpointscotland.com
Garscube House 840 Garscube Road Maryhill Glasgow, G20 7ET T 0141 948 0092 E elaineforbes@tpsgarscubehouse.co.uk Learning Disability Services Dumfries and Galloway Learning Disability Services 22 Newall Place Dumfries, DG1 1LW T 01387 247 123 E enquiries@tpsdg.co.uk Dundee and Angus Project 2 Coldside Road Dundee, DD3 8DF T 01382 818094 E moragthomson@turningpointscotland.com Greyfriars Close Elgin Moray, IV30 1ER T 01343 556 479 E brendacooper@turningpointscotland.com Inverclyde Supported Living and Social Opportunities Service 10A Robertson Street Greenock, PA16 8DB T 01475 802 601 E joannemcpherson@tpsinverclyde.org.uk The Mile End Project Studio 908 Mile End Mill Abbey Mill Business Centre Paisley, PA1 1TJ T 0141 840 2299 E : susannepritchard@turningpointscotland.com Weavers Mill Turning Point Scotland Studio 908, Mile End Mill Abbey Mill Business Centre Paisley, PA1 1TJ T 0141 840 2299 E : margarethay@turningpointscotland.com
The Courtyard 31 Ardfin Court Prestwick, KA9 2LU T 01292 671 396 E:catherinemckinnon@turningpointscotland.com Perth & Kinross 3 Grosvenor House Shore Road Perth, PH2 8BD T 01738 639 950 E sandrastorie@turningpointscotland.com Mental Health Services Aberdeen Social Enterprises 45-49 Holburn Street Aberdeen, AB10 6BR T 01224 575 196 E patsy@aberdeensocialenterprises.co.uk Midway Services 54 Govan Road Glasgow, G51 1JL T 0141 419 4520 E annettelowther@turningpointscotland.com Midway Social Opportunities 54 Govan Road Glasgow, G51 1JL T 0141 419 4520 E annettelowther@turningpointscotland.com Midway Supported Living Project 11 Bressay Road Barlanark Glasgow, G33 4UX T 0141 781 1496 E karen.mcdonald@turningpointscotland.com STABLE 45-49 Holburn Street Aberdeen, AB10 6BR T 01224 577 322 E adamhillhouse@turningpointscotland.com
Turning Point Scotland 54 Govan Road Glasgow G51 1JL
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