MICE AFFAIRS JULY 2022 by Mice Affairs Media Group India

JULY 2022 Vol 5 | Issue 1

D150/-

MICE AFFAIRS Globally Leading MICE Magazine

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MEETING INCENTIVE CONFErENCE EXHIBITION INDUSTRY MAGAZINE

SPECIAL FEATURE

In Conversation

with Phil Chung CEO, KINEXIN (IICC Dwarka, New Delhi) Venue Operator

4th Edition of the MICE Conference Expo & Awards

Comes to an End with a Smashing Success

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Editor's note Prarambh that was the theme of our latest concluded event on Global MICE Business “The MICE Conference Expo & Awards” fourth edition. The event was held at le Meridien Hotel in New Delhi, bringing together all key stakeholders from MICE Business, inclusive of all verticals. 150 delegates comprising of 65 Corporates, 4 International Tourism Boards, 35 MICE Planners, 20 Hotels & Resorts, 12 DMC’s, 15 Suppliers and 59 Awardees from the attendees, jointly make it a perfect MICE Symposium for Indian MICE Stakeholders. MICE Industry in India is more than back to normal. Be it Meetings & Incentives, Conference or Exhibitions & Events Industry, all are in Top Gear. It would be quite interesting to watch if the same trend continues for a long time or not. One of the major news during the past few days was the TDS on Corporate Incentive to the tune of 10% starting 1st July 2022. Under the new mechanism, professionals or businessmen in the course of carrying out their business or profession, if receiving any benefits in terms of incentives, will have to bear 10% TDS. As corporate incentive travel schemes are purely framed on the same model of business, it would be an additional hit. During our recent survey on the same, 64% respondents think it would impact MICE Business and 36% respondents claim that it’s too early to comment on the same. The survey is live on Mice Affairs Media Group LinkedIn Page. The current issue is a fine combination of Global MICE News for our readers. Do check this out and rush your feedback to us on sachin@miceaffairs.com

We are working on building a focused networking community of MICE

Professionals worldwide,

MICE Club, do join us if you want to be a part of the same via sending a ‘Hi’ on whatsapp +918800739595

Happy Reading and Happy Business

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Content

Passenger Ferry Services Connecting Singapore’s Tanah Merah Ferry Terminal with Desaru Coast Ferry Terminal to commence on 7 July 2022

HKECIA prepared for business revival with annual conference updating members of latest trends and putting additional focus on sustainability

SHERATON GRAND MIRAGE PORT DOUGLAS TAKES OUT BEST MEETING AND EVENTS VENUE AT THE 2022 QHA AWARDS FOR EXCELLENCE

Kandima Maldives celebrated International Yoga Day with a choice of many oh-so revitalizing yoga sessions for all its in-house guests!

Thailand nets 84 leads with a potential 28,000 MICE visitors at IMEX Frankfurt 2022

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Explore experiential dining like never before with Hyatt Regency Dehradun

In Conversation with..Phil Chung CEO, IICC Operating Company (KINEXIN Convention Management) JUMEIRAH GROUP OPENS FIRST LUXURY RESORT IN OMAN 4th Edition of the Mice Conference Expo & Awards Comes to an End with a Smashing Success

Editorial Published and Owned By: Avighna Business Promotion Experts, LGF 51 Wave Silver Tower Sec 18, Noida INDIA, www.miceaffairs.com ; Periodicity Quarterly Mice Affairs is printed and published by Sachin Manocha on behalf of Avighna Business Promotion Experts and printed at D 86 sector 10 Noida 201301 and published at Lgf 51 wave silver tower sec 18 Noida.

Disclaimer The opinions, beliefs and viewpoints expressed by the various authors and forum participants in this magazine do not necessarily reflect the opinions,beliefs and viewpoints of Mice Affairs Team Members. The publisher does not accept any responsibility for any errors of translation. Publisher disclaims liability for incidental or consequential damages and assumes no responsibility or liability for any loss or damage suffered by any person as a result of use of the information provided in the magazine. The publisher reserves the rights to accept or decline any editorial/ advertising material. Acceptance of any material whether editorial or advertising does not imply any endorsements from our side. We welcome letters to editor. All rights reserved .

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Sachin Manocha Publisher & Editor Associate Editorial Ms.Anjali Publisher & Editor Marketing Team Mr.Raj Kumar Web Support Mr.B Pandey

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Global News

Passenger Ferry Services Connecting Singapore’s Tanah Merah Ferry Terminal with Desaru Coast Ferry Terminal to commence on 7 July 2022

esaru Coast Destination Resort (“Desaru Coast”), Malaysia’s largest integrated destination, together with its appointed ferry service operator, Desaru Link Ferry Services Pte. Ltd., a subsidiary of Batam Fast Ferry Pte. Ltd. (Batam Fast), jointly announce the commencement of passenger ferry services, connecting Singapore’s Tanah Merah Ferry Terminal with Desaru Coast Ferry Terminal. The inaugural ferry service for the newly approved route will be on Thursday, 7 July 2022.

Paul R. Gannaway, CEO of Batam Fast said,

“

Expressing her appreciation to the authorities in Malaysia and Singapore, Roslina Arbak, Managing Director and Chief Executive Officer of Desaru Development Holdings One Sdn. Bhd., said,

“

WE THANK ALL GOVERNMENT AGENCIES FOR SUPPORTING AND WORKING CLOSELY WITH US TO FACILITATE THIS NEW INTERNATIONAL CONNECTIVITY, WHICH WILL MAKE DESARU COAST EVEN MORE ACCESSIBLE TO INTERNATIONAL TRAVELLERS. THIS IS A GAME-CHANGER FOR THE DESTINATION. IT WILL ENABLE US TO UNLOCK NEW MARKET OPPORTUNITIES IN ALL TRAVEL SEGMENTS AND AT THE SAME TIME, POSITIONING DESARU COAST AS AN ATTRACTIVE HOSPITALITY INVESTMENT TO DRAW LIKE-MINDED INVESTORS FOR OUR NEXT PHASE OF GROWTH." www.miceaffairs.com

WE ARE DELIGHTED TO BE IN THE POSITION TO COMMENCE OUR PASSENGER FERRY SERVICES TO DESARU COAST FERRY TERMINAL IN TWO WEEKS. GIVEN THE POPULARITY OF DESARU COAST AND THE SOUTH-EASTERN JOHOR REGION, WE ARE CONFIDENT THE NEW INTERNATIONAL CONNECTIVITY ROUTE WILL GIVE HOLIDAYMAKERS A REWARDING EXPERIENCE.”

For the initial months, Batam Fast will operate one round trip service of a 330-passenger capacity ferry from Thursday to Sunday. The journey time is approximately 90 minutes per sector. Both the frequency of services and the capacity of ferries will scale as demand increases.

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Global News

Desaru Development Holdings One Sdn. Bhd. Laman Desaru Coast, Jalan Desaru, Desaru Coast 81930 Bandar Penawar, Johor Darul Ta’zim, Malaysia T. +607 838 3100 F. +607 838 3101 desarucoast.com

Ferry tickets and service schedules will be made available online at desarucoast.com and batamfast.com on 30 June 2022.

To commemorate the launch of the highly anticipated new service, Desaru Coast will introduce special packages for its hotel stays and golf play & stay that include return ferry tickets when guests purchase directly from desarucoast.com. With this reliable, fast and convenient travel option, guests coming from Singapore can now enjoy the flexibility of spending a few nights at Desaru Coast or make a quick day trip. To cater to daytrippers, Desaru Coast will also launch a series of day packages inclusive of return ferry tickets. Guests can enjoy activity-driven packages, such as a day at Adventure Waterpark, a round of golf at The Els Club, spa packages at its four world-class resorts as well as cycling packages for enthusiasts who want to experience the iconic Desaru routes recently used for the L'Étape by Tour de France and the upcoming Desaru Coast Multisport Festival presented by Ironman, which will be going live on the destination's website at the end of the month. SUMMIT HOTELS & RESORTS EXPANDS PRESENCE IN UTTRAKHAND WITH NEWLY BUILT LANSDOWNE PROPERTY

With a property bang on the ganges on Badrinath road near RIshikesh, Summit Hotels and Resorts has added another feather to its cap with a newly built cottage style property in the scenic and calm hills of landsdowne. While speaking to Mice Affairs Media Group Representative, MANOJ DEV ,General Manager shared" Summit Rishikesh is more than lovable property for all our guests. And most of the guests are repeat visitors. The location of the property adds the right set of flavours to holiday and relaxation mood, alongwith the spiritual element. We have recently added a beautiful property in landsdowne, making our presence much stronger in the state of Uttrakhand. We look forward to serve our guests with same zeal and enthusiasm in Landsdowne too"

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Hospitality News

SHERATON GRAND MIRAGE PORT DOUGLAS TAKES OUT BEST MEETING AND EVENTS VENUE AT THE 2022

QHA AWARDS FOR EXCELLENCE Nestled amidst lush tropical gardens and sparkling lagoons at the stepping off point to the Great Barrier Reef, Sheraton Grand Mirage Resort, Port Douglas, has been crowned Queensland’s ‘Best Meeting and Events Venue’.

estled amidst lush tropical gardens and sparkling lagoons at the stepping off point to the Great Barrier Reef, Sheraton Grand Mirage Resort, Port Douglas, has been crowned Queensland’s ‘Best Meeting and Events Venue’. Boasting 18 unique indoor and outdoor meeting and event spaces perfectly positioned on famous Four Mile Beach, with world class service and facilities, and space for up to 1,000 delegates, Sheraton Grand Mirage Resort, Port Douglas has officially been named the ‘Best Meeting and Events Venue’ at the prestigious Queensland Hotel Association (QHA) Awards for Excellence.

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Hospitality News

The Best Meeting and Events Venue Award category recognises venues that offer a seamless meetings and events experience for meeting planners and clients, with a strong focus on quality service, facilities and catering packages. This, combined with the resort’s easily accessible location, only an hour north of Cairns along one of Australia’s most stunning coastal drives, sets the scene for what is yet to come. Once at the resort, delegates experience a tropical paradise like no other.

Whether it’s an annual corporate conference for hundreds of delegates or an incentive weekend for a select few, Port Douglas is the world’s first certified eco-destination offering unrivalled nature-based experiences for programs of any size and a tropical climate that energizes and inspires. The resort’s expert team and innovative, flexible solutions deliver the impact and outcomes needed to bring people, purpose and results together. In addition to winning ‘Best Meeting and Events Venue’, the resort was also a finalist in the ‘Best Deluxe Accommodation’ category, which recognises hotels and resorts offering deluxe style five (5) star accommodation with special attention to those little extras that make the guest experience a memorable one. Finalists in this category represent the very finest in service and facilities.

“

IT IS AN ABSOLUTE HONOUR TO BRING HOME TO PORT DOUGLAS THE AWARD FOR BEST MEETING AND EVENTS VENUE IN QUEENSLAND. OUR ENTIRE TEAM HAVE A PASSION FOR ELEVATING OUR CLIENT’S EXPERIENCES FROM THE PLANNING PROCESS TO ON-SITE EXECUTION. OUR PEOPLE, EXTRAORDINARY VENUES AND FACILITIES ARE WHY WE HAVE BEEN RECOGNISED BY THE PRESTIGIOUS QHA AWARDS FOR EXCELLENCE” SAID STEVE MOLNAR, GENERAL MANAGER OF SHERATON GRAND MIRAGE RESORT, PORT DOUGLAS. Sheraton Grand Mirage Resort, Port Douglas will automatically be entered into the national Australian Hotel Association (AHA) Awards.

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Global

Thailand nets 84 leads with a potential 28,000 MICE VISITORS AT IMEX Frankfurt 2022

Thailand is making waves again at international trade shows as international MICE recovers. Amid strong buyer interest,Thailand Convention Exhibition Bureau (TCEB) and 14 Thai MICE suppliers chalked up a total of 84 leads worth an estimated 1,873.6 million baht (USD53 million) and 28,388 MICE visitors over the three days of the first face-to-face IMEX Frankfurt since 2020.

he suppliers – five Destination Management Companies (DMCs), eight hotels, and one MICE venue – joined the show this year. Some noted that buyers were particularly decisive about their programmes and hotel requirements. The interested groups ranged from Singapore, United Kingdom, Germany to USA.

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Some were able to confirm their plans in Thailand during the show, which included events with more than 1,000 participants. Ms. Kris Srisatin, Founder and Managing Director of Stream Events Asia Ltd., said that it is timely to reconnect with potential buyers in Europe at IMEX Frankfurt 2022 when Thailand is reopened. Stream

Events Asia has received good responses as some plan or even decide to come to Thailand. The success is a good opportunity for everyone in the industry. Buyers are looking for new locations in Thailand. Our renovated Queen Sirikit National Convention Center (QSNCC) is now complete with expanded capacities. Our venue becomes their choice, especially for those planning to stage events with 1000 pax, said Ms. Prapha Treamsasithorn, Director of Sales of QSNCC.

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Global Mrs. Nongyao Rattanayenjai, Director of Sales of Hyatt Regency Bangkok Sukhumvit, stated that the hotel receives good responses from associations, corporate clients and meeting planners. They have exact date of events, room requirements and number of attendants. It’s really a good sign for Thai MICE industry.

IMEX attendees also responded positively to TCEB’s new international branding campaign. TCEB President, Mr. Chiruit Isarangkun Na Ayuthaya said:

“

The number of leads are encouraging as Thailand has been lowering travel requirements to reopen the country, allowing event industry to operate. In line with this positive development, TCEB launched new brand ‘THAILAND MICE – Meet the Magic’ at IMEX Frankfurt 2022. The brand highlights Thailand’s strength in cultural heritage and new business and professional opportunities, which can be combined harmoniously in event organisation. The new brand is underpinned by the country’s economic potential in such strategic industries as logistics, medical, travel and new MICE products co-developed by TCEB, provincial authorities, and local communities over the last two years. The campaign communicates the magic that Thailand offers – the professionalism, the innovation, and the extraordinary hospitality. The magic is everywhere, from the quick immigration clearance at our MICE Lane to our catalogue of innovative high-tech MICE management solutions. It’s our enhanced hygiene and hybrid event standards as well as our practical and meaningful sustainability programmes. With our new MICE routes and localised experiences, visitors can also discover the magic of Thailand in all four corners of the country. Now the world is travelling again, Thailand is ready to distinguish itself in the eyes of MICE planners with the promise of a superlative and magical experience for all.”

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At IMEX Frankfurt 2022, TCEB responded to the organiser’s “People and planet pledge” to support social and environmental responsibility. By applying the principle of Reduce, Reuse, Recycle in the design and construction of the Thailand Pavilion, TCEB made good use of fabrics from past events as chair covers and brooches for the Thai Team. The metal structures and fabrics used in Frankfurt will likewise be repurposed for future events. As much as possible, TCEB had used local materials and contractors to reduce pollution and carbon emission from transportation. The combined result of these actions is a 2.610 kgCO2e reduction of CO2, the equivalent of planting 158 trees. Thailand is among the 150 countries participated in IMEX Frankfurt this year, which was held from 23–25 May 2022 and attracted more than 9,000 visitors, including 2,876 buyers from 70 countries.

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Expo News

HKECIA PREPARED FOR BUSINESS REVIVAL WITH ANNUAL CONFERENCE UPDATING MEMBERS OF LATEST TRENDS AND PUTTING ADDITIONAL FOCUS ON SUSTAINABILITY

The Hong Kong Exhibition & Convention Industry Association (“HKECIA”) successfully held the annual conference on 1 June to update members of the latest industry information and trends. The physical conference was hosted at the Hong Kong Convention and Exhibition Centre and was attended by over 130 members and non-members. Aiming to update members and industry players of the latest industry trends and government’s plan to support tourism recovery, the conference opened with speeches from Mr Edward Yau, GBS, JP, the Secretary for Commerce and Economic Development Bureau, Hong Kong Special Administrative Region Government and Mr Stuart Bailey, the newly re-elected Chairman of HKECIA, followed by a presentation by Mr Dane Cheng, Executive Director of the Hong Kong Tourism Board (HKTB) to share the

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up-to-date global tourism market outlook, HKTB’s overall strategy for the convention and exhibition industry, and plans for tourism recovery. Conference participants were interested in the analysis of Hong Kong’s exhibition industry from the global and regional’s perspectives presented by Mr George Leung, CEO of Hong Kong General Chamber of Commerce. Mr Leung also shared insights on how Hong Kong’s exhibition industry could tap into the opportunities in the Greater Bay Area, under the Mainland’s National 14th Five-Year Plan and could work together with local business community to lobby for

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Expo News the roadmap of enabling international business travelers to travel without restrictions. The conference also covered the hottest topic of what NFTs are and how could NFTs be applied to the convention and exhibition industry. Another highlight of the conference is the panel discussion among venue operator, event organiser and contractor about the journey to sustainable exhibitions in Hong Kong. The HKECIA also hosted its Annual General Meeting (“AGM”) on 1 June 2022, from which the new term of the Executive Committee was elected. The Chairman, Executive Vice Chairman, two Vice Chairman, Honorary Treasurer and Honorary Secretary were also appointed in the 1st Executive Committee Meeting following the AGM. Mr Stuart Bailey is pleased to have been re- elected as the Chairman of the HKECIA for the fourth time. At the AGM, members voted to rename the ‘Operations Subcommittee’ to become the ‘Sustainability and Operations Subcommittee’. This new sub-committee will be tasked with identifying and measuring initiatives which target the reduction of waste and the reusing of materials in stand construction.

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The new sub-committee will be working on an “HKECIA Sustainable Charter” in the coming year and which will invite members to sign as part of their commitment to being an agent for positive change. Mr Bailey commented that Hong Kong’s exhibition and convention industry has survived another challenging year, the fact that there are still a hundred companies represented by HKECIA is a testament to the resilience and belief that Hong Kong will continue to play an important

role as the super-connector between the Mainland and the rest of the world. HE SAID, THERE IS A HUGE APPETITE FOR LARGESCALE INTERNATIONAL EVENTS TO RESUME BUT WE NEED TO HAVE A PLAN THAT, WITH REASONABLE CERTAINTY, SHOWS THE INTERNATIONAL BUSINESS COMMUNITY THAT THEY CAN TRAVEL WITHOUT RESTRICTION OR DISRUPTION. ALMOST EVERY OTHER CITY IN THE REGION HAS ALREADY DONE AWAY WITH MANDATORY QUARANTINE PERIODS, WHILE HONG KONG, WHICH NOW HAS ACHIEVED HIGH IMMUNITY RATES THROUGH VACCINATION AND NATURAL IMMUNITY, IS STILL EFFECTIVELY ISOLATED. WE WILL CONTINUE TO JOIN OTHER BUSINESS ASSOCIATIONS AND CHAMBERS OF COMMERCE TO LOBBY THE HKSAR GOVERNMENT TO LIFT THESE TRAVEL BARRIERS.”

“

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Kandima Maldives Celebrated International Yoga Day with a choice of many oh-so revitalizing yoga sessions for all its in-house guests! This International Day of Yoga, in-house kool health buffs at Kandima Maldives were treated with a range of complimentary oh-so revitalizing yoga sessions all day long! Aligning with 2022’s “Yoga for Humanity” theme, the game-changing Kandima Krew organized wellness-inspired yoga sessions in the Yoga Pavilion, Breeze Pool and Smoked Beach on June 21. Known for its active lifestyle experiences, wellness is a critical offering at Kandima Maldives, and the lifestyle resort aspire to bring invaluable experiences to their ultra-kool guests and elevate their brand promise. Yoga and meditation form a crucial pillar in the wellness offering of the innovative (desti)nation. The state-of-the-art Burn fitness studio coupled with the exclusive Yoga pavilion team at Kandima Maldives leaves no shells unturned with their revitalizing complimentary sunset yoga and meditation session to aerial, vinyasa and aqua yoga classes at a fee for fitness freaks every week.

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Yoga involves a higher focus on mental state in addition to the physical movements and breathing that in turn relieve stress, calm the emotions along with precision sculpting your figure into a lean, flexible and physically strong body. Guests at Kandima Maldives are spoilt of choice for wellness offering soothing their body and soul at this 3-km lush tropical haven! This international yoga day, Kandima Maldives guests were in for a wellness treat! In-house guests were able to enjoy a whole day of complimentary yoga sessions. From hatha, flow, vinyasa, glow yoga to oh-so fun aqua for aqua babies, aerial for those seeking something out of the ordinary and dance yoga for a dynamic session, Kandima guests were able to try different types of yoga from beginners to advanced levels. What’s even kooler is that you could end the day with a soothing signature massage at our award-winning esKape spa after a day filled with rejuvenating yoga sessions. Now that’s what we call a well-deserved wellness break to refresh your mind, body, and spirit away from the hustle and bustle of life! Are you ready to take a break from the humdrum of life and embark on a special holiday designed to refresh your body and mind? Then click here to book your ultra-kool vacation and soothe your body and soul at your kind of place.

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NEWS AT EASE

www.travbuzznews.com News@travbuzznews.com 15 | miceaffairs | JULY 2022

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Global MICE

BANGKOK TO HOST ICCA CONGRESS 2023, signalling Thailand’s return as a contender for large-scale

nternational MICE

Bangkok will be showcasing its achievements from the first half of its 20-year Strategic Development Plan (2013–2032) to transform itself into the “Metropolitan City of Asia”. By hosting the ICCA Congress, TCEB hopes to impress upon association meeting executives not only Bangkok’s exceptional credentials but also the many MICE destinations to be found throughout Thailand. Having developed their business events infrastructure over the years with input from TCEB, Thailand’s other MICE Cities – Chiang Mai, Phuket, Pattaya, Khon Kaen, Nakhon Ratchasima, Songkhla, Phitsanulok, Udon Thani and Surat Thani – are now more ready than ever to host international meetings.TCEB President, Mr. Chiruit Isarangkun Na Ayuthaya, said:

“ The International Congress and Convention Association (ICCA) has chosen Bangkok as the host city of its annual general meeting next year. The 62nd ICCA Congress will be held from November 12-15, 2023. A major event in the global MICE calendar, the ICCA Congress is attended by members who represent more than 1,000 private and public organisations from over 100 countries.

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ICCA’s decision reflects the association meeting industry’s confidence in Bangkok and the interest among ICCA members to get reacquainted with Thailand after a two-year break. Supported by Thailand Convention and Exhibition Bureau (TCEB), the 2023 congress also promises to be an especially memorable one as it will take place at a time when

WE THANK ICCA FOR THIS GREAT OPPORTUNITY TO HOST THE 62ND ICCA CONGRESS IN BANGKOK. THAILAND HAS BEEN A MEMBER OF ICCA SINCE 1974 AND WE ARE ABSOLUTELY CONFIDENT THAT IT WILL CONTINUE TO PLAY AN EXEMPLARY LEADERSHIP ROLE IN PROMOTING INTERNATIONAL ASSOCIATION MEETINGS. WE LOOK FORWARD TO WELCOMING ICCA DELEGATES TO THE

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Global MICE CITY OF BANGKOK AS WE CELEBRATE AN IMPORTANT MILESTONE IN THE CITY’S TRANSFORMATION TO BECOME THE “METROPOLITAN CITY OF ASIA” – a safe, green, and economically and culturally vibrant city – under its 20-year Strategic Development Plan (2013-2032).

“

HOSTING THE ICCA CONGRESS 2023 WILL GENERATE SUBSTANTIAL ECONOMIC RETURNS AND UNCOVER COUNTLESS NEW BUSINESS OPPORTUNITIES FOR OUR MICE COMMUNITY. WITH MORE THAN 1,000 OVERSEAS AND 200 THAI DELEGATES EXPECTED, WE ESTIMATE THE CONGRESS ITSELF WILL GENERATE 3 MILLION USD IN REVENUE AND OTHER POSITIVE IMPACTS, SUCH AS JOB CREATION, TAX REVENUE AND ADDED VALUES TO THE ECONOMY.” Mr. Chiruit pointed out that one segment of the congress programme is particularly important for Thailand’s MICE professionals. The ICCA Business Exchange – the session where ICCA members share commercially important information on the bidding process, selection criteria and budgets of their recent events – can provide essential guidance for Thai MICE players in crafting winning bids. With more than 30 executives of international associations participating in the session, this is also a golden opportunity for local associations and regional stakeholders to form network and drive business development.

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The ICCA Congress 2023 will also be a tremendous learning opportunity for Thailand’s MICE Cities and local associations. TCEB has invited the governors of all Thailand’s MICE Cities to participate in dialogue sessions alongside experts on international academic conventions. Their exchange of ideas and experiences will help each city further refine its MICE strategy. TCEB will also invite at least 20 local associations to attend ICCA’s Incredible Impacts Programme meeting where the spotlight will be on how international conventions have helped bring positive change to societies around the world, while leaving behind inspiring legacy for local communities and the next generations. TCEB hopes that the local attendees will be inspired to create similarly impactful programmes following their interaction with at least 30 of their overseas counterparts.

“

2023 WILL BE THE YEAR OF ECONOMIC REVIVAL FOR THAILAND. OUR COUNTRY WILL OPEN TO THE WORLD AGAIN AND WE WILL JOIN HANDS WITH THE WORLD AND ICCA TO REIMAGINE A NEW FUTURE FOR BUSINESS EVENTS,” said Mr. Chiruit.

“

I THANK TCEB AND THAILAND FOR THE AMBITION TO HOST THE ICCA CONGRESS 2023. TCEB CLEARLY DEMONSTRATED STRUCTURED PLANNING, SUPPORT FROM CRUCIAL PARTNERS IN THE REGION, AND OFFERING A BEAUTIFUL SETTING FOR GUESTS TO COME TOGETHER. THERE IS NO DOUBT THAT THE ICCA CONGRESS IN BANGKOK WILL SHOWCASE HOW BUSINESS EVENTS CAN CONTRIBUTE TO SOCIO-ECONOMIC DEVELOPMENT, ENHANCE THE INTELLECTUALITY OF THE MEETINGS INDUSTRY, AND BE PREPARED FOR THE FUTURE. I AM SURE ICCA DELEGATES WILL BE ABLE TO EXPERIENCE MEMORABLE THAI HOSPITALITY AND PROFESSIONALISM AT ICCA CONGRESS 2023.”

Mr. Senthil Gopinath, CEO of the International Congress and Convention Association (ICCA) said,

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Hospitality News

EXPLORE EXPERIENTIAL DINING LIKE NEVER BEFORE WITH HYATT REGENCY DEHRADUN

n the month of June, awaken your senses and indulge yourself in a flavorful tale of Himalayan spices, distinct local specialties and refreshing beverages, narrated by the extensive food and beverage menu at Hyatt Regency Dehradun. The hotel offers unique, palatable spreads along with convivial hospitality and scenic landscape, where each restaurant has a captivating vibe and a splendid culinary experience to offer to its patrons. Guided by the food philosophy – “Thoughtfully sourced, Carefully served” – distinguished chefs resonate Dehradun & culture with delectable food and beverages across tastefully designed venues namely, a cosmopolitan food hall Range; The Malt

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Bar offering swish world whiskies from America to Japan; and Sky Pool Bar & Deck, a spectacular rooftop bar with Mediterranean aesthetics. Each of the distinctive food and beverage venues are designed to deliver a multisensory experience, through thoughtfully sourced ingredients, classic recipes, seasonal flavors, global beverages and authentic hospitality amidst scenic surroundings. Adding to experiential dining offers , the hotel is providing its patrons with monsoon special staycation for families to catchup over a hot cup of tea with their loved ones.

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Experiential dining offerings by the venues at Hyatt Regency Dehradun for the month of June

The Beer & Burger Bash at The Malt Bar Relish flavor-packed international burgers in a crackling combination with zesty brews at the Malt Bar, this June. Soft, juicy and just the right amount of saucy these burgers are grilled to perfection by our chefs. Paired with a refreshing pint of beer, these make for the perfect indulgence. Package Price- INR 1199+ for 3 pints of beer + non-veg burger INR 999+ for 3 pints of beer + Veg burger Duration- 12:30 PM-9:00 PM (from June 13 to June 26, 2022)

Mango Mania at Market It’s raining mangoes and what better way to celebrate the king’s arrival than with irresistable fruity blend of summer treats. Pamper yourself with our delectable savoury offerings,appease your sweet tooth with decadent dessert bursting with succulent flavours and slurp away the heat with an array of refreshing beverages. You can also shop to your heart’s content from a variety of fresh mangoes by the kilo, at Market. Duration - 12.30PM-7.30PM (Everyday)

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Fabulous Fridays at Range Fridays have never been more fabulous. Feast on delectable flavors, soak in the serene surroundings amidst the mountains and revel in good times over live entertainment at Range the cosmopolitan food gallery at Hyatt Regency Dehradun. Package Price- INR 1999 plus taxes per personDuration- Every Friday - 07:30 PM 11:30 PM

Sumptuous Saturdays at Range Make the most the weekend with your loved ones in #HeartIOfTheHills as you enjoy sumptuous flavors from across the global, live music and stunning settings, at Range - the cosmopolitan food gallery at Hyatt Regency Dehradun. Package Price- INR 1499 plus taxes per person (Lunch) INR 1999 plus taxes per person (Dinner) Duration- Lunch -- 12:30 PM - 03:30 PM Dinner - 07:30 PM - 11:30 PM

Sensational Sunday Brunch at Range Make the most of Sunday with your loved ones in #HeartIOfTheHills as you enjoy sumptuous flavors from across the global, live music and stunning settings, at Range - the cosmopolitan food gallery at Hyatt Regency ehradun. The Sunday Brunch spread includes specialties from local artisanal Cheese and Cold Cuts, Soups and salads, Asian kitchen, Italian kitchen, Street Food, Kebabs, Sushi kitchen, Mediterranean Kitchen, Western and Indian Kitchen and an array of Indian and International sweet treats. Choose from signature cocktails or your preferred beverage.Package Price-INR 2499 plus taxes per person Duration- 12:30 PM - 03:30 PM

Get Enchanted Together at Hyatt Regency Dehradun Revel in good times with our energizing Monsoon Staycation, with thoughtfully designed inclusions to Feel – Fuel - Function, amidst scenic settings. The Staycation includes accommodation in Regency King Room for two adults and two kids*, with views of the scenic Himalayas or the Malsi forest; daily buffet breakfast at Range, Lunch* or Dinner* at Range, Happy Hours (1+1) on select beverages at The Malt Bar, 15% discount on Spa. 15% discount on food and soft beverages including In Room Dining. Complimentary stay* for two kids below 12 years of age, access to Camp Hyatt and other recreation venues and local area experiences*. Our #PetFriendly, urban resort features 263 guestrooms, including 24 suites which offer spectacular views of the majestic Himalayan range and Malsi forest. On site recreation facilities include the rooftop pool (kids and adult), Camp Hyatt for kids aged 3 – 12 years, Luxury Spa, and a host of onsite and offsite experiences to help you make the most of your stay in the #HeartOfTheHills

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Airlines

Air Austral Wins 'BEST OVERALL AIRLINE IN AFRICA' AT THE APEX 2022 PASSENGER CHOICE AWARD AIRLINES FROM AROUND THE WORLD LAND IN DUBLIN FOR AN IN-PERSON CEREMONY HONORING THE 2022 APEX REGIONAL PASSENGER CHOICE AWARD® WINNERS Airline Passenger Experience Association (APEX) hosted the aviation industry in Dublin, Ireland, this week to celebrate airlines being honoured with the 2022 APEX Regional Passenger Choice Awards®. The awards were given out Wednesday, 8 June, during APEX's popular Content Market event, which was ‎collocated with the FTE EMEA/Ancillary/World Airport Retailing Summit. The awards recognize airlines in various regions for providing the best passenger experiences as rated by passengers. APEX once again partnered with TripIt® from Concur®, the world's highest-rated travel-organizing app, to gather data based on neutral, third-party passenger feedback and insights. For the 2022 awards, well over one million flights were rated by passengers across more than 600 airlines from around the world using a five-star scale. On the same screen, passengers were given the opportunity to provide anonymous ratings in five subcategories: seat comfort, cabin service, food and beverage, entertainment, and Wi-Fi. The single screen rating allows airline passengers to easily rate their flight in less than 15 seconds. The 2022 APEX Regional Passenger Choice Awards were independently certified by a third-party auditing company and verified by Porsche Consulting.

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"Recipients of the 2022 Regional Passenger Choice Awards were honoured in Dublin thanks to the feedback of their passengers during some of the most difficult times of the pandemic for aviation," APEX/IFSA CEO Dr. Joe Leader said. "Over the last year, each of these airlines has taken incredible steps to provide the best in-flight experience against the backdrop of challenges. We are proud to shine a light on these best-in-class airlines for each region of the world." Last December, winners of the 2022 APEX Global Passenger Choice Awards® were announced at the APEX/IFSA Awards Ceremony during APEX/ IFSA EXPO in Long Beach, California, USA. Winners of the 2022 APEX Global Passenger Choice Award® were: Emirates for Best Entertainment; EVA Air for Best Cabin Service; Delta Air Lines for Best Wi-Fi; and Qatar Airways for Best Seat Comfort, and for the APEX/IFSA Global Passenger Choice Awards for Best Food & Beverage. The Global Passenger Choice Awards are the highest award attainable. Airlines receiving the Global honour are not eligible to receive a duplicate award at a regional level. For the regional awards, the highest honour goes to APEX Passenger Choice Award winners for Best Overall. Airlines receiving that honour are not eligible to receive redundant awards for in-flight categories. Finally, no airline may be awarded more than two in-flight categories for a region. These rules were established by the APEX Awards Committee to make certain that airlines are recognized based on the areas where they shine most brightly at a global, regional, and category level.

2022 REGIONAL PASSENGER CHOICE AWARD™ WINNERS *Best Food & Beverage Awards are presented in conjunction with the International Flight Services Association (IFSA) AFRICA · Best Overall Airline: Air Austral · Best Entertainment: Ethiopian Airlines · Best Cabin Service: Ethiopian Airlines · Best Wi-Fi: Air Mauritius · Best Food & Beverage: Air Mauritius · Best Seat Comfort: South African Airways

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WORLDWIDE B2B AND B2C BUSINESS NETWORKING CLUB

MICE CLUB Sachin@miceaffairs.com

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Interview

In Conversation with..

PHIL CHUNG CEO, IICC Operating Company (KINEXIN Convention Management)

Q: Everywhere MICE Business is back with double the force. How is the Restart Situation In Korean MICE Industry? In case of South Korea, now most of the pandemic regulations of the government including industry SOPs were lifted in full several months ago, and exhibition organizers are staging shows as usual, many shows have recovered to its normal size while visitors are just wearing face masks as a duty. Meeting and conference sectors are also fastly recovering, you can attend many international conferences in Seoul these days with attendees wearing masks; but according to our own global and international organizer surveys, we've noticed that in order to fully become like the pre-pandemic years like 2019, tradeshow organizers are saying they think it may take another year or two depending on industry sector of the show that they organize. Conference may also need sometime to fully recover but it may speed up from now on.

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Q: How about IICC, Delhi Project? What are the recent updates? The prolonged pandemic situation's harshly affected our construction process and now as of last week, the IICC construction progress is getting close to 72% in general. I hope to announce our official commercial opening date in no time within this year with GoI. I think IICC will be the biggest news to South Asia and the world. It will be very interesting to see a fully functional world-class convention centre at the heart of New Delhi together with large trade-show venue with the impeccable hall structure featured by the clear indoor hall ceiling height of 16m, indoor floor-loading capacity of 5 ton/ square-meter. And furthermore, it will become a pillar-free tradeshow venue!

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Interview

Q: There are lot of conversations around Sustainability and Metaverse with respect to MICE Business. What are your thoughts on the same? ESG is important to all countries and global companies as it is impacting the global investors' decisions, and governments are putting great value on them also. MICE industries may need to consider how we can cooperate with them for a long term. Digital services of all kinds for shows and conferences are being widely developed and already being used. When it comes to Metaverse, I think it is a bit early to judge the real impact of that as of today as there seems to be no effective tradeshow related metaverse platforms that can be used by everybody on a big scale, and also, the development costs will be huge. I personally see that that is not working really well for our industry as of today. It

will be an interesting tool but I guess that will be used as a supplementary tool to the physical shows and conventions like social-media. The physical shows can be augmented and empowered by such digital platforms but the core part is the physical shows, this is my personal view.

Q: Share your views on the recent boom in Exhibition business? Is it temporary in terms of re venge business or we can consider this as a new normal? As for India, venues are expanding so quickly, there will be a lot more new tradeshows, exhibitions and conferences coming to India. Our experience says that venue supply creates new demands in this industry on a wide-scale. India PR is important more than any other time. We're also doing our best to promote India on a global scale.

MICE CLUB B2B B2C BUSINESS NETWORKING CLUB Email : miceaffairs@gmail.com

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call: 8800739595

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Destination

BHUTAN WILL REOPEN borders in September with renewed focus on sustainability The Kingdom of Bhutan will be reopening its borders to tourists from 23 September 2022. But it will do so with a renewed focus on the sustainability of the sector. The tourism sector will be undergoing a revamp, which will focus on three key areas. They are infrastructure and services, the travel experiences of tourists, and the sector's environmental impact.

“

COVID-19 HAS ALLOWED US TO RESET-TO RETHINK HOW THE SECTOR CAN BE BEST STRUCTURED AND OPERATED, SO THAT IT NOT ONLY BENEFITS BHUTAN ECONOMICALLY, BUT SOCIALLY AS WELL, WHILE KEEPING CARBON FOOTPRINTS LOW. IN THE LONG RUN, OUR GOAL IS TO CREATE HIGH-VALUE EXPERIENCES FOR VISITORS, AND WELL-PAYING AND PROFESSIONAL JOBS FOR OUR CITIZENS," SAID DR. TANDI DORJI, FOREIGN MINISTER OF BHUTAN AND CHAIRPERSON OF THE TOURISM COUNCIL OF BHUTAN.

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Among the slew of changes are revised standards for service providers, including hotels.guides, tour operators, and drivers, which will soon be subjected to a more robust certification process before they can engage tourists. Employees will be required to participate in skilling and reskilling programmes, where necessary, to boost service quality. Amid the intensifying threat of climate change, Bhutan will also be stepping up its efforts to keep the country carbon-negative and a green destination for tourists. The nation is keenly vulnerable to the effects of climate change, such as frequent rain and floods. As such, it will be raising the Sustainable Development Fee (SDF) of USD65 per person per night for tourists to USD200, which will go towards activities that promote carbon-neutral tourism and building a more sustainable tourism sector. This includes offsetting the carbon footprint of tourists and upskilling workers in the sector. Indian tourists will continue to pay a previously stipulated fee, which will be revised at a later date. At the same time, the Minimum Daily Package Rate (MDPR) will be removed. The rate refers to the minimum sum paid by all tourists for an all-inclusive package tour to Bhutan. The MDPR has in the past often limited the tourist experience, as travelers could only choose packaged tours provided by tour operators. Going forward, tourists will have the flexibility to engage service providers directly, and pay for their services accordingly. The fee changes came into effect on 20 June, 2022. The revamp of the tourism sector comes amid a widespread transformation across the country, from the civil service to the financial sector. The changes are geared towards developing Bhutan's human capital by equipping the population with more proficient skills, knowledge, and experiences.

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Expo News

Organisers of Gartex

Texprocess

India join hands with Maskati Cloth Market Mahajan to expand the fair’s Fabrics & Trims segment

In a bid to showcase Gujarat’s strength in fabric, cotton and natural based fabrics, the region’s nodal textile trade body Maskati Cloth Market Mahajan has signed up for Gartex Texprocess India 2022 – the leading International Trade Fair for Textile and Garment Manufacturing. Over 75 brands representing fabric manufacturers and suppliers are expected to join the Delhi edition alongside exhibitors of Gartex Texprocess India this August, expanding the fabrics supply chain showcase at this key business event to present the best of Indian fabrics. Messe Frankfurt Trade Fairs India Pvt Ltd and MEX Exhibitions Pvt Ltd have announced their association with FABEXA, an arm of Ahmedabad’s nodal textile trade body Maskati Cloth Market Mahajan for the Delhi edition of Gartex Texprocess India 2022. The alliance aims to expand the fabrics supply chain showcase while providing a strong business push to Gujarat’s growing textile and apparel sector. Gujarat, known for its textile industry, is the largest producer of cotton in India with nearly 30% of cotton and 56% denim of the country's total production. Situated at the heart of the textile producing state, the rapid growth of the textile industry has given Ahmedabad its popular name 'Manchester of the East'. Representing the city’s textile traders, the association with Maskati Cloth Market Mahajan will thus bring the best of Indian fabrics at the show.

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“

We are glad to join hands with Messe Frankfurt India and MEX Exhibitions. Bringing garment and apparel machinery manufacturers together with fabric manufacturers will have a dual advantage as it will not only open business opportunities for our members but also pave the way for developing infrastructure and modernising technology to make the State’s textile industry competitive both in domestic and international markets,” shared Mr Gaurang Bhagat, President, Maskati Cloth Market Mahajan. “We have found strong

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Expo News

partners in Messe Frankfurt India and MEX Exhibitions and are confident in their vision for the industry,” added Mr

Babulal Sonigra, Chairman, Fabexa, Committee, Maskati Cloth Market Mahajan. As one of the most trusted textile and garment machinery exhibitions in the country, Gartex Texprocess India offers the industry a platform to bring forth industry innovations, hold creative and collaborative discussions with potential buyers and leverage the textile industry’s strong professional network. Through its focused segments of Denim Show, Fabrics & Trims Show and the co-located Screen Print India, the platform will present a combined showcase of textiles and garment machineries, fabrics and accessories, digital and screen-printing technologies as well as denim innovations from 4 – 6 August 2022 at Pragati Maidan, in New Delhi.

“

Fabrics are the pivot around which the entire garment manufacturing industry spins and as fashion evolves, innovations and variety in every aspect of garmenting increases which makes the ‘Fabrics & Trims Show’ is a much-needed segment on the showfloor. This development is another important example of Gartex Texprocess India’s commitment to partnering with leaders in the industry and our objective of creating collaborative and growth opportunities within the sector. We are proud to combine strengths with Maskati Cloth Market Mahajan and confident that this partnership will provide a scalable platform and strong business boost to fabric players,”

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shared Mr Raj Manek, Executive Director and Board Member, Messe Frankfurt Asia Holdings Ltd. Adding to this, Mr Gaurav Juneja, Director, MEX Exhibitions Pvt Ltd shared:

“

As Gartex Texprocess India continues to grow, we are excited to be partnering with an industry-leading body such as FABEXA and believe that together we can highlight India’s strength in fabrics and instil further confidence in the business-effectiveness of the platform. We look forward to a successful collaboration and bringing the sector together once again – in a big way.”

The overwhelming response to the Mumbai launch and intense business activity signify a huge demand even in the current market scenario and over 75% exhibitors have already confirmed their bookings for the Delhi edition. The announcement has further garnered positive reactions from the industry with strong support from fabric players. “This is a significant step as it will allow fabric manufactures from Gujarat to expand their networks and showcase alongside distinguished companies from the apparel, denim, garment machinery and printing technology side, thus bringing the material, creative and technology value chain on to a one-stop selling and sourcing platform,” said Mr Bharat Tekwani, Managing Director, Shree Mahadev TexFab Pvt Ltd, while Mr Amish Shah, Director, Shaswat Textiles Pvt Ltd added: “We are delighted with the announcement of this joint co-operation which we believe will greatly benefit our industry and excited to exhibit in New Delhi!" Together, the flagship combination of Gartex Texprocess India, Screen print India, Denim Show and Fabrics & Trims Show will present a grand showcase covering the apparel textiles and technology chain and provide an opportune framework for networking and business sourcing.

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Domestic

THOMAS COOK INDIA successfully manages the first ever Digital Yoga Exhibition organised by Ministry of Ayush, Government of India Thomas Cook (India) Limited, India’s leading omnichannel travel services company successfully managed the end-to-end execution of the first ever Digital Yoga Exhibition organised by Ministry of Ayush, Government of India in Mysuru, Karnataka. The digital exhibition deployed state-of-theart technology like Virtual Reality (VR), Augmented Reality (AR), gamification and graphic animation to showcase the history and wisdom of Yoga through informative and interactive elements. Thomas CookvIndia was appointed as the exclusive Event Manager for the digital exhibition. The Company’s expertise and exceptional delivery in the ground breaking ceremony of the world first Global Centre for TraditionalvMedicine, organised by World Health Organization and Ministry of Ayush, was a major factor in thisvselection. Thomas Cook India focussed on innovation and technology to deliver a spectacular digital exhibition thatvsaw attendance of significant visitors during the six-day event. Inaugurated by Hon’ble Prime Minister Shri. Narendra Modi, the exhibition was also graced by the Governor of Karnataka, Shri. Thawar Chand Gehlot,Chief Minister of Karnataka, Shri. Basavaraj Bommai and Union Cabinet Minister, Ministry of Ayush, Shri.

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Sarbananda Sonowal With a strategic intent to educate and engage visitors, Thomas Cook India divided the Digital Yoga Exhibition in two segments – informative and interactive. The informative segment highlighted the History of Yoga, Journey of Yoga from spirituality to medicine and the value of Yoga in the Digital Era. The interactive segment leveraged new-age technology to ensure a high engagement quotient with innovative elements like ‘Yoga with Modiji’, ‘Yoga for Human Performance’ and ‘Get Healthy with Yoga’. “Yoga with Modiji”

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Domestic challenged visitors to perform a yoga asana alongside an animated 3D avatar of Prime Minister Modi that performed the same asana. The participant’s posture was scanned using posture recognition Kinect technology to display the correct posture. Upon completion, the attendees were given the opportunity to take pictures with the Prime Minister in augmented reality. In addition, a digital kiosk recommended yoga asanas based on the visitor’s BMI, while interactive games tested cognitive flexibility, attention span and working memory of the participants. The venue presented content via innovative digital screens and giant LED walls that showcased infographic and video content on the origin, history and development of yoga. Users were given the option to connect via a QR code and navigate through the informational display of yoga start-ups and tech interventions.

The distinctive central installation was inspired by the lotus pose ‘padmasana’, symbolising growth towards excellence and enlightenment and became a key attraction of the exhibition. Additionally, the ‘Heal in India and Heal by India’ wall at the exhibition showcased career opportunities in yoga, training, institutions and research in yoga and its efficacy in disease mitigation and prevention.

Mr. Rajeev Kale, President Country Head – Holidays, MICE, Visa, Thomas Cook (India) Limited said,

“

It is a special honour and we are very grateful to have been selected as the exclusive Event Manager for the Ministry of Ayush’s first ever Digital Yoga Exhibition. Our MICE Team has displayed finesse-right from their innovative conceptualisation to swift and remarkable execution of this unique Digital Yoga Exhibition. I am particularly proud of the smart use of technology that ensured engaging interactions for the attendees. The high praise received from the dignitaries and the visitors serves as a glowing testament to the exceptional delivery of our people.”

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Hospitality News

JUMEIRAH GROUP OPENS FIRST LUXURY RESORT IN OMAN

umeirah Group, the global luxury hospitality company, and a member of Dubai Holding, further expands its international portfolio with the unveiling of an exceptional new resort in the Middle East – Jumeirah Muscat Bay. Nestled within the secluded cove of Bandar Jissah between the Hajar mountains and Gulf of Oman, just 15 minutes from the capital Muscat, Jumeirah Muscat Bay will offer a true sense of serenity and escapism. With sea, mountains and a historic city on its doorstep, it is the ideal spot to disconnect and spend blissful days on the beach, explore the great outdoors via an array of adventurous wellbeing experiences, or venture out to discover the Sultanate’s rich history.

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Mr. José Silva, Chief Executive Officer of Jumeirah Group, said: “Oman is a popular destination for those looking to combine nature and wellness with cultural interest. At Jumeirah Muscat Bay, we have focused on taking cues from the natural landscape and its restorative energy and have brought this to life through design and architecture and in keeping with the hallmarks of Jumeirah Hotels & Resorts, our innovative dining concepts, signature service and exceptional experiences are well represented throughout this resort. As we continue to expand our portfolio, we are delighted to open the doors to this beautiful resort and bring our brand promise of Stay Different, for the first time to Oman.”

Jumeirah Muscat Bay will offer 206 spacious rooms and suites, all assuring breathtaking ocean vistas, with connecting rooms available for the perfect family holiday. In addition, five secluded summerhouses in two- and four-bed configurations, and the exceptional Sanctuary Villa, will provide the ultimate hospitality experience, each with a private pool, dedicated butler service and access to an exclusive private beach. Modern arabesque design features throughout the resort to ensure that Oman’s natural beauty takes centre stage, while its interiors elegantly blend traditional Omani craftmanship with light and modern hotel design. With a focus on exceptional dining experiences, the new resort will be home to five diverse venues, overseen by Culinary Director Claudio Dieli, who brings over 26 years of experience in the global culinary industry, including tenures at several international hotels with three Michelin-stars. Guests can delight in ocean side multi-cuisine restaurant PERIDOT, featuring interactive live cooking stations showcasing fresh and healthy favourites from all over the world, unwind over an indulgent

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Hospitality News

afternoon tea in TARINI lounge, offering a tranquil escape from the Omani sun, or refuel, refresh and while the day away with tasty bites at chilled poolside eatery ZUKA. As night falls, enjoy thirst-quenching signature global cocktails from master mixologists, Asian-style signature bites and an exquisite cigar selection at the intimate ANZO bar and terrace, boasting stunning views across the bay. Set to open in September, signature restaurant BREZZA will provide a cool, contemporary setting with the best views in Muscat, serving exquisite sharing-style seafood and stunning culinary creations from Chef de Cuisine Cristiano Goattin, an Italian-born chef with a Michelin-star background, alongside Jumeirah’s famous mixology, available in the restaurant and at the rooftop bar. For those familiar with Jumeirah Group’s exceptional wellness offering, Talise Spa will make its debut in Oman with the opening of Jumeirah Muscat Bay. With eight individual and two couple treatment rooms, the stunning sanctuary will offer a world of wellness and relaxation across a range of therapeutic and re-energising treatments that can be tailored to individual guest needs. Spread over two floors, there is also a Hammam, sauna, and steam room, while world renowned experts at Pedi: Mani: Cure Studio by Bastien Gonzalez will leave guests walking on clouds for the rest of their stay. Talise Spa will also champion local and sustainable brands in a further nod to its natural surroundings. Those looking to immerse themselves in nature and embrace their adventurous side can take on the numerous hikes and scenic running and biking routes through the Hajar mountains, to discover majestic views and lush Wadis. Guests can also enjoy Sunrise Beach as well

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as a state-of-the-art fitness centre, yoga studio and tennis court, while a PADI-certified diving & water sports centre will help create memories of a lifetime with activities such as scuba diving, sailing, and snorkelling with turtles. Parents will be delighted to know there is an exciting programme of daily activities at the kids’ club, that engage children in nature, craft, adventure, and sports, with local and seasonal themes. Explorers of all ages can also venture out to discover several historical and archaeological sites that have shaped Oman’s unique history and culture. Remains of ancient UNWTO recognised tourism villages, old seaports, modern souks, and the Royal Opera House, are just a few of the highlights within easy reach. In celebration of its launch, the hotel is inviting guests to discover adventurous Oman in unsurpassed luxury with a special opening offer. Bookings made before 30th September 2022 can take advantage of up to %20 off on room stays when staying for four nights or more, complimentary stay for one child up to 11 years, staying in the same room or suite complimentary Kids Club access for junior guests and USD 100 worth of credits redeemable across the resort’s food xbeverage and spa offerings. In parallel, members of Jumeirah Hotels & Resorts’ leading rewards programme, Jumeirah One, will receive an additional %5 off their stay plus a complimentary upgrade to the next available room category when booking an Ocean Deluxe Room. This new Jumeirah resort is situated in Muscat Bay, Oman’s only fully integrated resort village – a stunningly picturesque natural haven offering all the modern conveniences and Omani-flavoured luxury hospitality. This unique and growing resort village, features carefully designed exclusive residential enclaves as well as shops, restaurants, pools, BBQ and kids play areas, encircled by beautifully landscaped gardens and parkland.

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INDIA

Representative REPRESENTATION MARKETING RESEARCH PR AND MEDIA Email : india@representative.com www.indiarepresentative.com www.miceaffairs.com

INDIA MEANS BUSINESS Co ns ulting fo r To u ris m B oa rds a nd B urea u s, Ho te ls a nd Reso rts, Ve nues a nd Attra ctio n s

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IEML Crowned

"BEST MICE VENUE" at

THE MICE CONFERENCE EXPO & AWARDS 4.0 CONGRATULATIONS IEML ! India Expo Centre & Mart, Greater Noida Bags the award of "Best MICE Venue" at the recently concluded 4th The MICE Conference Expo & Awards, organized by Mice Affairs Media group in Delhi. The day long event was a mix of panel discussions on MICE, Award Sessions, Exhibiting and Networking Opportunities. Left to Right (Sachin R Manocha- Group CEO, Mice Affairs Media Group, Mr. G. S. Kular, President-FICO, H.E. Dr. Janice Darbari, The Consul General of Montenegro in India, Mr. Sudeep Sarcar-CEO, IEML, receiving the award, Sh. Brijesh Goyal-Chairman, CTI) 140+ MICE Industry Leaders marked their presence at the 4th The Mice Conference Expo & Awards.

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Singapore Tourism Board HONORED for

Sustainable MICE Initiatives during the 4TH THE MICE CONFERENCE EXPO AND AWARDS

Travel and Experience Awarded

India,s Leading MICE Tour Operator during the 4TH THE MICE CONFERENCE EXPO AND AWARDS

Rainbow Trade Fair Tours

VR4U Solutions Pvt Ltd

Awarded

" Best Trade Fair Tour Operator 2021-22"

Start Up Business Award 2021-22

4TH THE MICE CONFERENCE EXPO AND AWARDS

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Fern Hotels and Resorts

Summit Hotels and Resorts

Awarded

India's Leading Business Hotel Chain 2021-22

Leading MICE Hotel Chain Eastern Himalayas

4TH THE MICE CONFERENCE EXPO AND AWARDS

Traaexplore Pvt Ltd

FCM Meetings and Events

Awarded

India,s Leading MICE Tour Operator

Best MICE Tour Operator

4TH THE MICE CONFERENCE EXPO AND AWARDS

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(Large Scale Category)

4TH THE MICE CONFERENCE EXPO AND AWARDS

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IN FOCUS STATEMENT FROM SRILANKAN AIRLINES ON OPERATIONS TO TIRUCHIRAPPALLI

SriLankan Airlines confirms that claims made about its operations to Tiruchirappalliin a recent news article on a South Indian daily newspaper are completely untrue. SriLankan Airlines continues to operate daily flights fromTiruchirappallito Colombo, and there has been no reduction in the number of scheduled passenger flights being operated between the two cities contrary to what has been reported in the press.

RIMINI WILL HOST THE EUROPEAN ROBOTICS FORUM - ERF 2024 The European Robotics Forum 2024, one of the most important international robotics congresses, attracting between 800 and 1,000 participants, will take place in Rimini from 13 th – 15 th March 2024. The bid, supported by the University of Bologna, AIM Group International, the city and the Palacongressi Rimini Conference Center of the Italian Exhibition Group, succeeded in bringing this important annual event to Italy, beating major European competitors.

JAMAICA WELCOMES ONE MILLIONTH STOPOVER VISITOR FOR 2022 Jamaica has welcomed more than one million stopover visitors to the island on June 15, 2022. The arrival of the country’s one-millionth stopover visitor is a signal of the strength of the country’s tourism recovery and how the industry continues to rebound rapidly from the COVID-19 pandemic. The arrival figures from the Jamaica Tourist Board (JTB) signal that the sector is proving its resilience and a return to pre-pandemic performance is on the horizon. In the mid of June, Jamaica surpassed the one million-visitor mark for this year. The island is continuing its efforts to achieve their 2022 projections, which is a of total visitor arrivals of 3.2 million and total revenue of US$3.3 billion.

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JUMEIRAH GROUP OPENS FIRST LUXURY RESORT IN OMAN Jumeirah Group, the global luxury hospitality company, and a member of Dubai Holding, further expands its international portfolio with the unveiling of an exceptional new resort in the Middle East – Jumeirah Muscat Bay. Nestled within the secluded cove of Bandar Jissah between the Hajar mountains and Gulf of Oman, just 15 minutes from the capital Muscat, Jumeirah Muscat Bay will offer a true sense f serenity and escapism. With sea, mountains and a historic city on its doorstep, it is the ideal spot to disconnect and spend blissful days on the beach, explore the great outdoors via an array of adventurous wellbeing experiences, or venture out to discover the Sultanate’s rich history.

INTERNATIONAL AVIATION CONFERENCE LANDS AT MCEC BRINGING $4.7M TO MELBOURNE’S ECONOMY The 151st International Air Transport Association (IATA) Slot Conference is touching down at Melbourne Convention and Exhibition Centre (MCEC) this November and will welcome more than 1000 aviation delegates. 230 airlines from across the globe will convene at MCEC from 15 to 18 November this year, delivering an estimated $4.7 million boost to Melbourne and Victoria’s economy.

HKECIA PREPARED FOR BUSINESS REVIVAL WITH ANNUAL CONFERENCE UPDATING MEMBERS OF LATEST TRENDS AND PUTTING ADDITIONAL FOCUS ON SUSTAINABILITY The Hong Kong Exhibition & Convention Industry Association (“HKECIA”) successfully held the annual conference on 1 June to update members of the latest industry information and trends. The physical conference was hosted at the Hong Kong Convention and Exhibition Centre and was attended by over 130 members and non-members. Aiming to update members and industry players of the latest industry trends and government’s plan to support tourism recovery, the conference opened with speeches from Mr Edward Yau, GBS, JP, the Secretary for Commerce and Economic Development Bureau, Hong Kong Special Administrative Region Government and Mr Stuart Bailey, the newly re-elected Chairman of HKECIA, followed by a presentation by Mr Dane Cheng, Executive Director of the Hong Kong Tourism Board (HKTB) to share the up-to-date global tourism market outlook, HKTB’s overall strategy for the convention and exhibition industry, and plans for tourism recovery.

PRIME MINISTER NARENDRA MODI visits Hyderabad to attend the BJP’s National Executive Committee meeting at HICC Novotel. Hotel Staff poses pics with Prime Minister

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IN FOCUS

Dwarka Association of Tour Operators Networking Evening for Members and Business Partners in Delhi on 15th July 2022

INDIAN EXHIBITION INDUSTRY ASSOCIATION GETS A NEW ADDRESS, MOVES TO PHDCCI HOUSE

IATO,S 37TH ANNUAL CONVENTION CALLED OFF

Indian Association Excellence

Life Time Contribution to MICE

Award for

Indian Exhibition Industry Association during 4TH THE MICE CONFERENCE EXPO AND AWARDS

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Sh. Om Prakash Sahgal during 4TH THE MICE CONFERENCE EXPO AND AWARDS

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Special Feature

“THE BADGE” Isn’t this the key word that unites all of the Entertainment, Events Exhibitions, Trade shows, Conference, Seminars, Political rallies, Sport Events and even weddings? In the ever-changing, tech-filled world of meetings and events, the attendee badge has been a constant, consistent presence in the industry. In fact when most people picture the classic attendee badge, three things probably come to mind: a lanyard, paper and a plastic badge holder and in recent time non-tear able paper badges without plastic holder. Typically, exhibition badges are needed to let your customers know who you are or give people access to specific areas or benefits. By using great designs, exhibition badges are an excellent way to increase your brand awareness and make an impression on everyone that you meet. Although still simple in design, the attendee badge is evolving. Different materials, sizes, styles and even updated printing processes have allowed badges do more than just display attendee information. Today's technology can turn a standard badge into a place to collect leads for exhibitors, manage session/visit time-spent, access control, and act as a digital wallet with “Monetary value” that can be added in QR code or simply a networking tool for attendees. Adding a barcode/QR Code to an attendee badge is the simplest way to track attendees as it can be scanned by a mobile app or separate scanning device. However, the barcode only carries an attendee ID number

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that can later be matched to an attendee. This does mean more work is required later to get all the important attendee info, but a barcode is good for simple events where you just want to track attendance. Whereas QR Codes work similarly to barcodes as they are also scanned by another device, but they can include a lot more attendee information, such as name, title, location, contact info, or even social media handles, which is perfect for lead retrieval for your exhibitors. Exhibitions’ as an advertising medium is competing with many other mediums, one of the simplest tools to make our medium effective is add tech Mukund Rao, Partner @ tools like lead retrieval to our tech arsenal Interface Data and Design LLP which greatly improves exhibitor lead capturing ability. Lead retrieval solutions to enhance the ROI of your exhibitor is best provided with the physical badge, cannot imagine visitors putting out their phone and displaying the e-badge to all the Exhibitors. Paper badges are the most classic, but continues to be the best option for exhibitions and events. Paper badges are “the” most affordable option, and with different sizes and designs to choose from, you can still make your paper badges stand out and make a good impression. Designs as per the subject of the event, we have created badges that look like an ice-cream candy for an ICE-CREAM show, Musical Symbol punched in on the badge for Audio-Music Expo may be little things to do but surely can add to the recall of your show. When working with paper or plastic badges, design is especially important no matter the size of the badge. Not only do you want your design to look attractive and tie into your event branding, but you want it to be clear and concise for your all attendees and exhibitors to read and interact with. Have tried to mention some of the top elements you should consider including on your attendee badge

Attendee Info:

This is your standard name, title, company and/or location. It may depend on your event, but mostly likely name and title will want to be the focus of your badge and should be in the largest font that is also simple, clear and readable from a few feet away. Don’t see how this can be replaced by an e-badge unless technology like “Beacons” are used. The personalization on the physical badge, knowing each other’s name and addressing each other with name can be such a great ice breaker for visitors and exhibitors both.

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Special Feature QR or Barcode: Below the basic information is the perfect place for any scan-able features such as a QR or barcode. Just make sure it prints large and clear enough to be scanned correctly. Make sure you make time to test this badge feature ahead of time with your scanning devices to ensure a smooth experience for your attendees, sponsors and staff. Attendee Status: Both for security and logistical reasons, it's usually a good idea to also include whether a person is a general attendee, speaker, VIP, exhibitor, staff, etc. This can be an added line of text, a graphic or a ribbon added to the bottom of the badge. The Colour band on your physical badges works great for the security person who can in a jiffy identify the category of your attendee. Attendee badges can also display “First time Visitor” or “Repeat Visitor” status which could be a very use-full information for an exhibitor. Real time match making of products of interest is another information that can be displayed on the badge. This feature can be easily replicated in an E-badge Picture: This is optional depending on the type of the event, but if security is an important factor, including a photo of your attendees on their badges may be something to consider. Here again would like to point out e-badges without photographs can easily be forwarded. E-badges with photographs also would need huge bandwidth vis-à-vis Internet or a comprehensive LAN. Cost analysis may show e-badges may not be cost effective. Sponsorship: Attendee badges are also a great place to monetize your event. The badges, Lanyards, Staff uniforms, Registration backdrop, registration screens, Kiosk, I truly believe Attendee registration is a gold of opportunities for sponsorship, for exhibitors to maximise their participation. The physical badge v/s e-badge many such opportunities will cease to exist.

Access Control Access control provides a quick and easy way for Exhibitions to restrict attendee access into certain areas and even at certain times by encoding the rights to those areas onto the badge before the show. This can be beneficial for three primary reasons: safety and security (i.e. protecting the main staff room throughout the day or the exhibit hall after hours), event set up & timing (i.e. allowing staff into the exhibit hall before and after hours, but not attendees), and special areas for attendees (i.e. VIP and special events). An E-badge may hold an edge over paper badge only in this aspect but still believe an attendee may find it inconvenient and resist to display the E-badge often at various points. Attendees may also perceive that the E-badge on constant display mode may eat into the battery life.

Session Tracking Badges can also be used for session tracking at Exhibitions, conference and events, in lieu of paper sign-in sheets. With a QR or bar-code, attendee badges can be manually scanned at session/conference room, exhibition floor entry. This not only makes it an easy and quick experience for attendees, but by tracking session attendance, Organisers can get an idea of what parts of their program are working and what’s not working, time spent by attendees on the show floor, number of days visited etc.

Badge with Wallet From laptop bags and purses, to conference totes and paperwork, attendees usually carry around a lot of stuff at conference or event. While badges can't replace all of that, they can be used to make an event cashless, thus eliminating

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the need for attendees to bring their wallets. The primary way to go cashless is with QR code value embedded badge. Before the show, attendees are given the ability to load money onto the badge. The badge can then be scanned at any booth, stall, stand or cafeteria. In conclusion, the attendee badge is an area of your exhibition/event that you shouldn't overlook or under-simplify or compromise on. The world of badges for exhibitions, meetings and events has changed in recent years and is expected to continue to evolve. Since picking up their badge is usually one of the first steps of an attendee's journey, it's a great place to invest in to make the experience a little more special than just a piece of paper and lanyard. And in these times where security is critical, an attendee with a badge can be easily identified visually within the venue as a verified & registered attendee. Overall, it's an opportunity to make a positive first and lasting impression, while enhancing your entire event experience from beginning to end. I would also go further to state that while e-badges/tickets are good to entertainment events that have no personalisation, where attendees identity may not be important, where the e-ticket serves the only purpose of access control. The “Physical Badge” is the true identity of our Exhibition Industry, have seen visitors and exhibitors saving and keeping them as a collectible. E-badge as back-up to handle sudden surges of attendee turn-up or as access control maybe for conferences seems okay to me. Let’s not confuse ourselves with concepts of ticketing and attendee registration. Most important? Simplicity and clarity.

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4th Edition of the

MICE CONFERENCE EXPO & AWARDS COMES TO AN END WITH A SMASHING SUCCESS The day has been marked as the networking extravaganza of MICE Stakeholders in India, bringing together 140+ key stakeholders from MICE(Meeting, Incentive, Conference & Exhibition)Industry for power packed discussions, networking and award sessions.

AWARD WINNERS INCLUDED

The event presented power panel discussion on key topics affecting the industry. Corporate, Associations and MICE Club (an initiative by Mice Affairs Media Group), which proved to be the key highlights of the session.

Best MICE Hotel (Le Meridien Delhi), Best MICE Venue (IEML, Greater Noida), Best Sustainable MICE Initiatives

The event was graced by the presence of Chief Guest H.E. Dr. Janice Darbari, The Consul General of Montenegro in India, where she felicitated award winners during the event. 4th TMCEA recorded the presence of special guests

(Singapore Tourism Board), Best MICE Tour Operator (Large Scale Category) FCM Meetings & Events, Best MICE Tour Operator (Mid Scale Category) Adiona Travels Pvt ltd, Leading Business MICE Hotel, Delhi (Crowne Plaza New Delhi Rohini), India’s Leading MICE Tour Operators (Travel and Experience) and Traaexplore Pvt Ltd, Best Debut Award for New Cruise Ship (Carnival Cruise Line – Mardi Gras) , Start Up Business Awards (VR4U Solutions Pvt Ltd, 5D Global travel Solutions and AIS Holidays Pvt Ltd), Best Trade fair Tour Operator (Rainbow Trade Fair Tours Pvt Ltd), India’s Leading Business Hotel Chain (Fern Hotels & Resorts), Leading MICE

Mr. Raymond Lim

Mr. Sulaiman Bin Suip

Sh. Brijesh Goyal

(Area Director, STB) Delhi

(Director, Tourism Malaysia) New Delhi Office

(Chairman, CTI)

Hotel Chain-Eastern Himalayas (Summit Hotels & Resorts), The Most exciting & upcoming MICE resort (Winsome Resort & Spa, Corbett), Mr. Gurmeet Singh Kular

and association’s perspective related to sustainability. Panel Discussions on Key learning for MICE Business with presence of Corporates and Tourism Boards, presented the key pointers for MICE Business. Sustainability and Exhibitions, a session powered by IEIA (Indian Exhibition Industry Association) discussed the venue, organizer

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(MSME Business Icon Award), Sh. Om Prakash Sahgal (Life Time Contribution to MICE), INDEE (EEPC India) Leading Show for Global Promotion of Trade & Industry and Print Pack India felicitated with Leading show by Association.

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Also the evening witnessed the felicitations of Corporates contributing to MICE Business, Top Notch Professionals in MICE Business were also honored for their unmatched performance.

NAARI SHAKTI AWARDS in the form of Women Achievers Award felicitated the most influential and successful women from different trade and industry segments, which included Poonam Nautiyal, Tonia Sehan, Manju Gautam, Mamta Pall, Shikha Khanna and Dr. Rajlakshmi Darbari.

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INDIAN ASSOCIATION EXCELLENCE AWARD WINNERS included FICCI, EEPC India, OPA, MSME CCII, ASPIRE, IEIA, CTI and DPA. Top Notch MICE Professionals included Sudip Sinha, Dhiren Sirohi, Manav Kaushal, Ghanendra Gupta, Shiv Charan, Rajat Saran, Avinash Khanapur, Rohit Shorey, Parth Satpathy, Danzel Walter, Sundesh Nayak, Sunil Singh, and Mohammad Ali.

The event also saw a hybrid element with message from Mr Phil Chung, CEO, Kinexin, IICC India Operating Company and a video presentation by TCEB Exhibitions Team. Mice Affairs Media Group, the organizer of the event also launched Association Leaders Club during the event, which is a powerful business networking group for Association Leadership. The community was launched by the different leaders from Association business present in the forum. MICE Club (A Community already functional, by MICE Affairs was recognized through a special session) Trav Buzz News, The Association News and MICE TV has supported the event as media partner.

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4TH THE MICE CONFERENCE EXPO AND AWARDS

MEET OUR WINNERS 2021-22 3

Singapore Tourism Board - Sustainable Mice Initiatives

Visawaale.com for Excellence in Visa Services

TNMP - Mohammad Ali

TNMP - Sudip Sinha

Best MICE Hotel - Le Meridien New Delhi

Carnival Cruise Line - Mardi Gras Best Debut Ship

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TNMP Sunil Singh

TNMP Parth Satpathy Winsome Resort and Spa , Corbett, The most exciting & upcoming MICE Resort Corbett

10. Lifetime Contribution to MICEOm Prakash Sahgal 11. TNMP - Rajat Saran

13. TNMP - Danzel Walter 14. TNMP - Avinash Khanapur 15. TNMP Ghanendra Gupta 16. TNMP Rohit Shorey (Award Received by colleague) 17. TNMP Shiv Charan 18. TNMP - Sundesh Nayak

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HONORING THE

Shikha Khanna

Women Achievers in TRAVEL MICE AND HOSPITALITY Rajshree Darbari

Poonam Nautiyal

Mamta Pall Tonia Sehan

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4th The MICE Conference Expo and Awards | Picture Gallery

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4th The MICE Conference Expo and Awards | Picture Gallery

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4TH EDITON THE MICE CONFERENCE EXPO AND AWARDS

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4TH EDITON THE MICE CONFERENCE EXPO AND AWARDS

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4TH Edition The Mice Conference Expo and Awards | 18th June Le Meridien New Delhi

THANK Mice Conference Expo and Awards 4TH Editon The

YOU FOR MAKI NG IT LARG E www.miceaffairs.com

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4TH Edition The Mice Conference Expo and Awards | 18th June Le Meridien New Delhi

THANK Mice Conference Expo and Awards 4TH Editon The

YOU FOR MAKI NG IT LARG E 49 | miceaffairs | JULY 2022

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DEDICATED NEWS PORTAL FOR TRADE ASSOCIATION FEDERATION AND CHAMBER OF COMMERCE www.miceaffairs.com

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