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What’s New at Maine Medical Center Portland
Staff members receive recognition from survivors
Karen Phelps receives Healthcare Hero Award
Healthcare Heroes is a program through MaineHealth Maine Medical Center’s Philanthropy to honor caregivers that have made a meaningful difference in the lives of our patients and families. Breast Care Center nurse practitioner Karen Phelps was recently recognized by a patient. From the patient:
“As at two-time breast cancer survivor, I need a yearly mammogram and breast MRI. In order to ensure Medicare would cover the costs, I needed an advocate. Ms. Phelps proved to be the exact person to fulfill this need for me. It took her weeks of research and phone calls to ascertain exactly what was required to obtain Medicare's approval. In the end, Medicare did agree to cover the cost of an annual MRI. I am forever grateful to Karen.”
To recognize your caregiver, please visit https://www.mainehealth.org/maine-medicalcenter/philanthropy/grateful-patients
Summer Knight recognized with DAISY Award
The DAISY (Diseases Attacking the Immune System) Award is an international recognition program that honors and celebrates the skillful, compassionate care nurses provide every day. Nurse navigator Summer Knight recently received the DAISY award.
From her nomination:
Wayne, a patient who has Summer Knight, GU Nurse Navigator as his Navigator, called to express his gratitude for Summer’s care. He wanted to specifically reach out to share what an amazing job Summer did in helping him with his new cancer diagnosis. He shared Summer is so ‘technically knowledgeable’ that she was able to educate him on his diagnosis, treatment options and what to expect. She spent an enormous amount of time over multiple instances explaining things and was a breath of fresh air. His past experiences with medical care required a lot of effort and energy and things got dropped. He shared Summer is so on top of things, she was able to anticipate his needs and took a lot of the worry away. He said every patient should have a Nurse Navigator and he cannot imagine going through this diagnosis without her.
MaineHealth Medical Group partnered with the DAISY foundation in 2022 to ensure that nurses in the ambulatory/practice settings had an opportunity to be recognized for the extraordinary care they provide.
