
1 minute read
A Legacy of Service
from Europe & Russia 2017
by mgrimardi


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You like your eggs poached with the sunrise or breakfast served in your suite. You prefer a twist to a cherry, your chocolate dark and your conversation light. At Uniworld, we believe providing exceptional service begins with knowing you. By developing knowledge of your interests, your preferences and your style, we’re able to anticipate your needs. With an average capacity of 130 guests and the most highly trained, dedicated and tenured staff of all river cruise lines, our “no request too large, no detail too small” philosophy ensures we will not only meet your expectations, we will exceed them.
At Uniworld, “professionally trained” is not just a phrase, it’s a philosophy
▶ Every journey is collaboratively overseen by cruise, hotel and restaurant managers who maintain a seamless experience for guests. ▶ All staff members undergo rigorous, ongoing training to ensure the highest standard of service. ▶ All butlers, available to guests staying in suites onboard all European company-owned ships, are trained under the tutelage of Zita Langenstein of England’s Ivor Spencer Butler School and provide the same exacting standards of excellence required by Buckingham Palace. ▶ Certifi ed onboard wellness instructors have years of training in massage therapy and personal coaching. ▶ All of Uniworld’s itineraries and onshore excursions are expertly planned by Uniworld employees who physically investigate every aspect of each itinerary to ensure smooth sailing throughout.
Note: While Uniworld provides the most luxurious cruise experience available in Russia, some aspects may vary from Europe.
Bring pages to life! Scan page with Layar.
Meet some of our dedicated team members as they share their views on guest hospitality.
Instructions on page 3.

A culinary journey for the senses.
