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Local and Flexible Service Options for everyone, for every trip.

What would local service look like?

We know that a “one size fits all“ approach to transportation doesn’t work. Our customers have different transportation needs that may change for different days, times, or destinations.

Local service helps people get to destinations within their communities and connects them to the regional transit network. Today, most of Metro’s local service is provided by 40- or 60-foot buses that operate on regular routes with fixed schedules. We also operate bus service with flexible routing, such as Dial-A-Ride Transit and community shuttles.

We envision working with local communities to evaluate service solutions ranging from expanded fixed-route transit to more flexible approaches such as innovative ridesharing options, on-demand van service, and partnerships with other transportation providers for specific travel needs. Flexible alternatives would serve areas where traditional bus service doesn’t work well, offer transportation options for people with disabilities, and help our congested roadways work better by managing demand.

Complementing our bus service is a growing portfolio of more flexible options that may better fit local needs, such as community shuttles and vans, vanpools, and real-time ridesharing services that let users make the “last-mile“ connection to home or work. Flexible service can provide more direct and dynamic connections than a fixed-route bus can in a low-density area. METRO CONNECTS assumes that about 23 percent of Metro’s total service hours would be dedicated to local service. Most of the hours would be used to expand local fixed-route service, with arrivals every 30 minutes most of the day. We would also expand flexible and community-driven solutions. These could be implemented through our Alternative Services Program, which currently includes a four-year demonstration project testing innovative and community-driven transportation models. Metro is thinking more creatively about how to offer new options and match local needs to service. An example is partnering with private providers like taxi cabs or transportation network companies (TNCs) that provide on-demand rides. Innovations in technology such as automated vehicles are changing the transportation landscape—and Metro is changing with it. We’re actively working on new partnerships to better meet the needs of our customers in ways we never have before.

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SERVICE NETWORK

Profile for King County Metro Transit

METRO CONNECTS Long-Range Plan  

King County Metro Transit’s vision for bringing you more service, more choices, and one easy-to-use system over the next 25 years.

METRO CONNECTS Long-Range Plan  

King County Metro Transit’s vision for bringing you more service, more choices, and one easy-to-use system over the next 25 years.