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giving back

• LEADING THE WAY

OUT FRONT • UP CLOSE WITH... CARMEN TAPIO NORTH END TELESERVICES, LLC NORTH END TELESERVICES’ COMMITMENT IS FOR LOCAL COMMUNITIES AND RESIDENTS TO FULLY PARTICIPATE IN AND REALIZE THE BENEFITS THAT COME FROM COMMUNITY DEVELOPMENT AND REVITALIZATION PROJECTS. WE EXTEND THIS COMMITMENT THROUGH JOBS, FAIR WAGES AND A CULTURALLY RICH AND DIVERSE WORK ENVIRONMENT, CREATING CAREER PATHWAYS, TRAINING AND LONG-TERM DEVELOPMENT OF SKILLS AND CONTACT CENTER COMPETENCIES. What is your favorite quotation and by whom? “Trust in the Lord with all your heart and lean not on your own understanding. In all ways acknowledge Him and He will make your path straight.” ~ Proverbs 3:5, The Holy Bible What is the one thing that you love most about the Omaha metro? It is such an easy place to live. I love traveling the various parts of the city and seeing all that it has to offer in business, entertainment, neighborhoods and restaurants. There are many beautiful places in this city.

NEVER APOLOGIZE FOR YOUR STRENGTH AND CONFIDENCE, BEING SELF-AWARE IS ABSOLUTELY NECESSARY, YOU CAN DO ANYTHING YOU PUT YOUR MIND TO, AND IT IS OKAY AND GOOD TO LEAD WITH YOUR HEART.

~ CARMEN TAPIO PRESIDENT AND

If you could give all human beings one virtue, which would you choose and why? It would be Grace because it is a trait I first recognized in my mother. Her Grace helped me to better understand the Grace of God and that Grace can be a way for all of us. When you were young, what did you most dream of doing when you grew up?

CHIEF EXECUTIVE OFFICER NORTH END TELESERVICES, LLC

I didn’t really dream of being any one thing because my parents taught me at an early age that I could do anything I put my mind to. Their confidence in me gave me the confidence to try different things and different paths. My father taught me early to create a life vision for myself and a five-year plan. That plan was more about how I saw my life rather than what I would be.

What event in the past, present or future would you like to witness in person? As I write this the day after election day the event in the past, present or future I would like to witness in person would be the true coming together and healing of America, a return to statesmanship and a focus on liberty and justice for all. For which activity or discipline would you most like to receive a lesson from an expert? To learn to play tennis from Serena Williams.

If you decided to go on a personal pilgrimage of some kind, where would you go and what would you do? I would go to the mountains to be in and with nature and wonder at the darkness and light of the evening sky. What historical time period would you most like to visit? The historical time period I would like most to visit is the Edwardian period. Like a lot of people I was a huge fan of Downton Abbey!

What historical figure would you most like to meet or be mentored by? Abraham Lincoln. I admire his strength, perseverance and conviction.

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mQUARTERLY • FEB/MAR/APR 2017


metroMAGAZINE’s mQUARTERLY SPRING (FEB/MAR/APR) 2017 Issue