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SERV I MARY CEMAG TH E
Issue 3: Sept-
Issue
Nov 2010
Iron Sharpe
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An interview Ministry of with the PS, East Afric an Community in Rwanda, Mr. Robert Ssali
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FREE COPY
I am new in town and came across your magazine, and enjoyed reading each page. The quality of print is high; content and use of language are excellent. Kindly advise how I can obtain a copy of all past issues. Your article on being a gazelle or a lion was a very good one for everyone, not just business people. Lekan Popoola
For all interested in getting past issues, please email us on letters@ theservicemag.com or read them online at www.theservicemag.com
UMUSANZU WANJYE KUVA MU BUHINDE
Nkunda gusoma inyandiko zo muri ServiceMag, ndi umusomyi uhoraho w’iki kinyamakuru. Ushobora gutungurwa n’uko Umuhindi utuye mu Buhindi ari umusomyi uhoraho w’iki kinyamakuru. Ubundi, inshuti zanjye ziba i Kigali zinyoherereza buri gihe ibyanditswe bitandukanye harimo n’iki kinyamakuru “ServiceMagazine”. Nifuzaga gutanga umusanzu wanjye mu magambo make ajyanye na serivisi zo mu nganda, cyane cyane mu mahoteli, kwakira abantu n’ubukerarugendo. Mu Buhinde dufite imvugo igira iti: “Atithi Devo Bhava “ isobanura ngo“ umushyitsi wacu ahimbazwe, umushyitsi wacu ni Imana”. Icyubahiro cyakagombye kuba buri gihe kigize umutima wa muntu. Kuva mu bihe bitabarika, twese [abantu]twubashye buri gihe abarezi bacu, abadukuriye, ababyeyi bacu n’abashyitsi bacu. Intego y’iyi ndangagaciro fatizo ni iyo gukangura muri twe ibyerekeye ubukerarugendo no gushishikariza abantu ibyerekeye gusegasira umurage wacu ukize n’umuco wacu. Kubaha abashyitsi n’abakugana bizaba isoko y’imigisha kuri wowe no ku bucuruzi bwawe. Na Rajesh Vedak- Mumbai
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Lyi magasine ni nziza cyane gusa byadufasha muyidushyiriye mu kinyarwanda kuko ifasha abantu benshi uburyo bafata aba clients neza murakoze mugire noheri nziza numwaka mushya muhire, bye bye. Uwimbabazi Irene I am from Musanze district and I found out about the ServiceMag recently after reading the fourth issue. I would like to express my deep gratitude for the useful advice on how to make our businesses succeed. I particularly agreed with the seven suggestions you made for improving businesses. Above all, I loved the “Are you a Gazelle or a Lion” article. As you suggested, I now start my day either as a GAZELLE or a lion, i.e, having something to run for! Would you kindly write about how to start small businesses in one of your next issues? Fulgence Kuradusenge Since the launching of the ServiceMag, I have been an ardent reader of the magazine. I also wanted to contribute by sharing a few articles on customer service. Are members of the public allowed to do this? If so, what are the requirements, as well as the dos and don’ts? I shall be happy to hear from you. Dennis Semutakirwa
Articles and contributions are welcome as long as they educate and sensitise. Send to editor@theservicemag.com
Bonjour, je viens de visiter votre site internet et franchement, je voulais vous féliciter. La mise en page est vraiment très différente et le magazine est très attractif. Etant moi-même dans le milieu journalistique, j’apprécie particulièrement l’effort que vous fournissez pour apporter une touche de couleurs dans l’information et l’éducation. Bon courage à vous tous! Anjara Harea (Madagascar)
Je suis un fan de ServiceMag mais il y a une page qui me plaît le plus, c’est le Pictorial. Cela nous met au courant des événements à Kigali et les photos sont toujours très belles. Mais je voudrais vous dire de mettre de temps en temps des choses qui se passent ici dans les districts. Merci et bonne continuation. Paul de Rwamagana
Ikosora
Mu nimero ya 3 y’ikinyamakuru ServiceMag (NzeriUgushyingo 2010) inkuru yitwa “Ikimenyane mu Gutanga serivisi” ku rupapuro rwa 17 ntiyari ijyanye na gato n’ifoto yahashyizwe, nta naho bihuriye. Turisegura kuba hari abo byakomerekeje Ese mwakunze inyandiko tubagezaho? Turabasaba ngo muduhe ibitekerezo. Kuri: letters@servicemag.com