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HOSPITALITY MANAGEMENT
Hospitality Management HM Program Director/Division Chair
Beth Ann Sheldon, M.Ed., R.D. FACULTY Assistant Professor: Daryl V. Georger, M.S., D.Ed.; Beth Ann Sheldon, M.Ed., R.D.
• To communicate effectively. • Continuous professional and personal development with an emphasis in stewardship to others. • Knowledge and application of leadership attributes in the global community. • A working knowledge of evaluation theories and man agement principles. • Development of analytical and problem solving skills though course work and experiential learning.
ABOUT THE DEPARTMENT
The HM Department operates commercially equipped food service facilities in the new Center for Academic Excellence building and partners with a local country club. HM majors use these facilities and classrooms for both academic and experiential purposes. In addition to rigorous classroom activities conducted in these facilities, the Mercyhurst University HM Department offers a world class cooperative program in conjunction with major hospitality industry leaders and INTRODUCTION corporations. This global program includes measurable The Hospitality Management Department (HM) offers learning objectives and guidelines that have been baccalaureate and associate degrees (associate degree established by the HM faculty and hospitality industry on North East campus only) with a unique blend of leaders. A qualified student (one who has earned at classroom theory and field experience. The HM program least 60 credits or has taken at least 6 HM courses) may has been continually granted accredited status by the choose to intern during the summer or to leave campus Accreditation Commission for Programs in Hospitality during the regular academic calendar year to obtain Administration (ACPHA) since 1992. In addition, the valuable management experience. The HM program is an integral part of the Walker School of department is proud to offer the Statler Technology Business which is accredited by the International Center, a state of-the-art smart classroom dedicated Assembly for Collegiate Business Education (IACBE). The in honor of Ellsworth Milton Statler, America’s premier Hospitality Management Department was developed at hotelier. This technology center is funded and supported Mercyhurst over 35 years ago in response to a growing by the Statler Foundation. demand for professionals in this field. Students are provided with hands on experiences and numerous PRACTICUM HOUR REQUIREMENT opportunities to practice their hospitality skills in A service practicum (200 hours) is required for all appropriate and challenging environments. HM has students regardless of transfer or class status and must been designed to provide the essential management be fulfilled prior to graduation. Seventy-five percent abilities needed by professional management in this of the requirement must be completed internally with highly specialized and diversified industry. the department and department sponsored functions. The remaining twenty-five percent may be completed MISSION STATEMENT outside of the department with the director’s approval. The Hospitality Management Department fosters and Upon completion of the required practicum hours, promotes the spirit of hospitality consistent with the three credits may be granted in the final term. Details Mercyhurst mission of service to others and community. are available in the HM department office regarding In keeping with the founding vision of Mercyhurst, specific requirements of this program. It is the students’ hospitality students are prepared for industry responsibility to read the service practicum policy to leadership through a balance of liberal studies, make certain they are in compliance and to schedule business, and hospitality industry specific course work. practicum hours in a timely fashion. This balanced approach to higher education nurtures scholarship, creativity, communication and responsible STUDENT IN GOOD STANDING POLICY stewardship for the global hospitality community. The HM Department reserves the right to terminate Hospitality Industry course work and world class enrollment for students who fail to meet academic, internships, supported by the Walker School of professional and personal standards. The academic Business core business curriculum, provides the standard addresses GPA and class attendance; the hospitality student with a strong foundation in professional standard includes service hours and work accounting, finance, and management while building experience; and the personal behavior standard leadership, critical thinking skills, and problem solving encompasses ethical issues on and off campus, in any skills required for success at the national and setting that may reflect negatively on the student and/ international levels. or the program. The department reserves the right to admonish and expel any student who has been found in PROGRAM OUTCOMES serious violation of any of these tenets, which are held • Knowledge of hospitality industry operational in the highest regard. Student in Good Standing policy foundations. documents can be obtained in the Hospitality • Knowledge of, and relationship between, functional Management office. areas of hospitality. Instructors: Ryan Johnson, B.A.; Chef Charles Magalhaes, C.E.C., C.E.P.C.; Allyson Schrimper-Minor, M.S.
HOSPITALITY MANAGEMENT Student Trips: It is expected that students participating in department sponsored trips will follow all rules as outlined in the event Attendee Policy Guide (posted in HM Department). The faculty reserves the right to approve all attendee participation based on such criteria as grade level, academic standing, and student performance. Students must read and sign an agreement in order to be allowed to participate in trips. Students must complete two terms in the department and be in good standing to be allowed to participate in department sponsored trips.
HM MAJOR/CONCENTRATION -BACHELOR OF ARTS REQUIREMENTS
An HM major must carry a minimum of 2.5 GPA overall in major courses to meet departmental and certification requirements. Any special programs and/or certificate offerings under the supervision of the HM Department must meet stipulated requirements. This condition supersedes university requirement(s) and may be modified at any time. Student majors who fail to earn a grade of C or higher in an HM course or concentration must repeat the course. If the student does not receive a C after repeating the course, a decision will be made by the director regarding permission to retake courses or termination from the major.
TRANSFER STUDENTS
Students transferring into the HM Department from another college or department are governed by the Mercyhurst transfer policy; no major course with a grade below a C will be accepted. At least one half the credits required by the HM Department (31 credits) must be completed at Mercyhurst unless otherwise specified by articulation agreement(s). No HM course or departmental offering may be taken on a pass-fail basis. All transfer students are subject to the same requirements as the traditional student majoring in the HM curriculum and must complete the 200 required practicum hours prior to academic program completion. The HM Department will accept a maximum of 50 community service hours from the transfer institution.
SOPHOMORE REVIEW
The HM Department requires students to meet sophomore review board criteria during their second year of the program. The details of these procedures are on file in the HM office and are available at any time. It is the responsibility of the student to meet eligibility requirements as set forth in this procedure and to prepare adequately for this review. The department director makes a final recommendation, based on a careful review by department faculty and staff, of a pass with distinction, pass, pass pending, probation, or fail. A designation below pass pending requires a meeting with the department director and/or faculty to discuss problem areas or specific concerns. A final letter is sent to each student confirming his or her status upon completion of the review board process. A failed sophomore review will result in the student’s dismissal from the major. If a student is placed on probation, he/ she will have one term to make the mandated improvements. If this does not occur, the department will have the right to dismiss the student from the major. As part of the review board process, each
2013-2014 Mercyhurst University Course Catalog • www.mercyhurst.edu