Bath Life – issue 348

Page 59

ad v e r tising featu r e T r av e l

life well–travelled

Miles Morgan Travel staff deliver expert knowledge and customer service

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elebrating over 10 years of providing excellent customer service and competitive prices, Miles Morgan Travel is delighted to announce its dedication and service to customers has once again been recognised by an independent mystery shopper. National trade publication, Travel Trade Gazette awarded an incredible 98 per cent to Dave Croft, a Miles Morgan Travel Specialist in their Bath branch. The mystery shopper criteria scores shops across the country on everything from shop design to how well staff succeeded in addressing the customer's requirements. Dave was kind, welcoming and helped the customer achieve their objective within budget. Dave's knowledge and personal experience within the

“Dave Croft was kind, welcoming and helped the customer achieve their objective”

travel sector meant he confidently provided all the advice needed for the customer to meet their holiday requirements. This mystery shopper visit follows on from a 95 per cent score which was awarded by trade magazine Travel Weekly to Debbie Knapton at Miles Morgan Travel's branch in Wells last month. With 15 branches across the South West and South Wales, Miles Morgan Travel has been consistently recognised for its outstanding contribution to the travel industry, most recently the 2017 Agent Achievement Award for the South West and South Wales. This marked the second consecutive year the travel specialist has won this prestigious award and the fourth time it has achieved this accolade since 2012. Not only can Miles Morgan Travel help you meet your holiday expectations, its team of cruise specialists are on hand to help you discover the perfect ocean or river cruise. The new 'Home of River Cruise' brochure has the biggest selection of river cruise holidays from the UK's most notable river cruise lines and is now available to collect instore. Whether you are tempted to make the switch from ocean cruising to river cruising, explore a range of exciting faraway destinations, or would like a tailor-made holiday itinerary, Miles Morgan Travel will help you create the holiday of a lifetime.

Meet the Miles Morgan Travel team at their Bath branch at 8-9 New Bond Street Place, Bath, BA1 1BH. For more information visit www.milesmorgantravel.co.uk or contact them on 01225 486 800 to book a free appointment.

www.mediaclash.co.uk I BATH LIFE I 57


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