RETAIL PEOPLE MAGAZINE ISSUE 31 - THE EVOLVING FACE OF CUSTOMER EXPERIENCE

Page 55

Pickl is the first UAE Restaurant to Enter the Metaverse “In the future, we want our virtual restaurant to replicate the full customer experience of our real-world venues,” Flawith said. “We even plan to integrate it with delivery so customers can order their Nashville Chicken Sando or Double Cheeseburgers in the metaverse and then receive their burgers direct to their door — the full virtual-to-physical experience. We are actively exploring this possibility as we speak.” With Pickl planning global expansion outside the UAE later this year, the company says cementing its place in the metaverse is a natural next step.

Steve Flawith, Founder and Chief Executive of Pickl. Photo: Pickl

Burger joint Pickl has become the first UAE restaurant to enter the metaverse. The brand, which was founded in Dubai in 2019, has rapidly spread across the UAE, and will be launching a range of brand-themed games, Pickl NFTs and virtual apparel, which can be worn by your virtual avatar or exchanged for Pickl apparel in physical stores. “We are excited to take our first steps into the metaverse with the launch of a digital Pickl,”

said Pickl founder and chief executive Steve Flawith. “It’s the beginning of what we are sure will be a bright future for the brand in the virtual world. “In the short term, we will be able to hold meetings with our international teams and showcase our brand to our franchise partners in the metaverse, giving us greater global reach than ever before.” The company also has plans to launch its first virtual restaurant later this year.

“Will we be selling virtual franchises of Pickl soon? Never say never — with virtual land prices rising and more opportunities opening up the different worlds in the Metaverse, the most profitable Pickls of the future could soon be virtual,” said chief licensing officer Ashley Griffiths. Since its launch in JLT in 2019, the brand has opened a store in Dubai’s Time Out Market, launched a concept store An/Other by Pickl in City Walk, which pays tribute to the history of burgers and opened two restaurants in Abu Dhabi. Later this year, it plans to expand to other parts of the GCC. Source: The National (https://bit.ly/3qPaqWk)

Dubai Reveals Plan to Create Futuristic City in Metaverse “One Human Reality is the meeting point or integration between two worlds: the metaverse and the world we are currently living in together,” he said at a session titled ‘Operating Cities of Tomorrow’.

Dubai Municipality has announced that it will work with private sector companies and investors to create a futuristic, humancentred version of the city that capitalises on opportunities thrown up by the metaverse. Dawood Abdul Rahman Al Hajri, Dubai Municipality Director General, introduced the One Human Reality concept to delegates during a plenary on Tuesday at the World Government Summit 2022 (WGS2022), at Expo 2020 Dubai.

The metaverse is a virtualreality space where users interact with computergenerated environments and other users. At its broadest, it combines elements of social media, augmented reality, virtual reality, video games, cryptocurrencies, and other advanced technologies. As the next big market opportunity, the metaverse could provide nearly $800 billion in revenue by 2024, Bloomberg Intelligence estimates show. “The metaverse today has become closer to reality than we could have imagined,” H.E. said.

Offering examples of how such a city might work. Residents could be joined by friends in other parts of the world in the form of avatars on a virtual walk through a city park. Similarly, simulated time travel to historic moments or immersive tours of landmark destinations may be other metaverse applications. Such futuristic use cases would require portals in public spaces and city centres, he said, adding that governments and cities should invest in building this infrastructure as soon as possible. Dubai Municipality will soon launch a programme called One Human Reality Talks, aimed at bringing together companies and investors to develop and share this new reality. It will include dialogues with experts, insights, cooperative use cases, knowledge sharing, and more. “Cities benefit from integrating big data. With the help of the Internet of Things (IOT) and artificial intelligence, city leaders will be able to build a digital infrastructure enabling us to access this world in a new way,” Al Hajri said. Source: Khaleej Times (https://bit.ly/36xWo4Q)

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Articles inside

Oman’s First Ikea Store to Open on This Date

5min
pages 57-60

Pickl is the First UAE Restaurant to Enter the Metaverse

3min
page 55

Al Hokair Group Selected As Exclusive Agent for Brass Monkey in KSA

3min
page 54

Apparel Group Expands Qatar Footprint with Launch of 20 Stores at Place Vendôme Mall in Lusail City

4min
page 56

Retail in Qatar Leaps Forward

4min
pages 46-47

Retail Leasing in Mixed-Use Developments

4min
pages 50-51

The Evolution of Mixed-Use Developments to Promote Experience and Connection

4min
pages 52-53

The Mixed-Use Community Living

4min
pages 48-49

The Future of Fashion Buying

4min
pages 44-45

The Future of Retail Market in Egypt

4min
pages 30-31

Post Pandemic Observations

3min
pages 40-41

The Ups and Downs But Growing Path of E-Commerce In Iran

3min
pages 34-35

Retail Tourism in the Kingdom of Saudi Arabia: The Past, The Present & The Future

5min
pages 36-37

Oman Retail Industry Market Insights and Growth Forecasts

3min
pages 38-39

A Local Appetite for International Luxury Retail

6min
pages 32-33

Qatar: On Upward Growth Curve

5min
pages 42-43

Top Retail Trends in the Middle East Region

4min
pages 28-29

The Evolving Face of Customer Experience

8min
pages 6-11

Bridging Worlds: Ensuring Seamless Digital Integration for Optimal Customer Experience

3min
pages 21-22

SAHARA CENTRE Celebrates 20 Years of a Contemporary Shopping Experience

3min
pages 14-17

What Does the Fintech Revolution Mean for Shopping Mall Gift Cards?

3min
page 23

What Can the Metaverse Do for Retail?

6min
pages 18-20

SOUQ7 An Exciting Experience is Underway

4min
pages 12-13

How Shopping Malls Can Improve Sales Through Marketing

6min
pages 24-27
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