Mecklenburg County Scorecard 2011
Desired Results View Focus Area
Customer/ Stakeholder
Community Health & Safety
Effective & Efficient Government
Reduce Health Risks & Diseases
Increase Customer & Stakeholder Satisfaction
Improve Management of Mental Illness, Developmental Disabilities & Substance Abuse
Increase Citizen Awareness of County Responsibilities, Services & Results
Increase Safety & Security of Residents Increase Efficiency & Effectiveness of Criminal Justice Services
Internal Business Process
Financial
Employee & Organization Capacity
KEY 4
Improve Employee Efficiency
Reduce/Avoid Costs
Improve Financial Management
Enhance Workforce Retention & Recruitment
Increase Employee Motivation & Satisfaction
Solid Line County Is Primary Service Provider Dotted Line County Is Not Primary Service Provider
Performance Report