HOW TO REINSTALL THE SCANNER DRIVERS Outdated scanner drivers could be the reason that your Brother scanner is not working on Windows 10. If you want to fix the problem, you need to uninstall the scanner drivers and then reinstall it again on your device. Here are the steps to follow:
Click on the ‘Start’ button and choose the Brother option from ‘All Apps’. Choose ‘Brother Utilities’.
Click on the Printer model number and check out the list. Choose the ‘Tools’ option from the navigation and tap to uninstall.
When you see the user account control screen appearing, tap on Yes or Allow. Follow the on-screen instructions to uninstall the drivers. Reboot the computer. Visit the Brother printer option website to re-install the scanner software and drivers.
We hope that after following the simple guidelines you would be able to fix the Brother scanner not working issue on Windows 10 devices. The mentioned steps are simple and easy to follow. But, if you still have a doubt or there is any other query hampering your experience contact the experts. The professionals can give you the best advice to fix the issue and make sure that you enjoy the best printing and scanning experience with Brother. BROTHER SCANNER NOT WORKING