STUDENT INTERNSHIP PROGRAM TELEPLAN The SIP Experiences of Ymke Lensink, Vincent Otten, and Stijn Castermans at Teleplan Technology Services. Three students got the opportunity to do their internship at MDBC member Teleplan Technology Services, located in Penang. Teleplan is an industry leader in lifecycle care solutions for technology products including mobile, customer premises equipment, and value recovery solutions. Focusing on customer care, managed logistics, parts management, screening & testing, repairs / refurbishing, and reselling / recycling, Teleplan has 35 years of proven performance providing value propositions throughout the supply chain, from point of purchase to end of life. In Malaysia, Teleplan is located in Penang; from this location, worldwide customers are served. When asked about why he chose to participate in SIP and come to Malaysia, Stijn (a 22 year old Industrial Engineering and Management student at the Hanze University of Applied Sciences)
shared, “I was looking for a business experience outside of The Netherlands, something that was in the field of technology and this fulfilled both perfectly.” When asked about his duties at Teleplan, Stijn added, “My main tasks at Teleplan is to write an advisory report to reduce the production costs by means of cycle times and headcount reduction.” “Actually, the Teleplan office in Penang services two main customers. Stijn is dedicated to one while I take care of the other”, Vincent shares. This 23 year old Industrial Engineering and Management student from the University of Groningen also added, “These two customers are competitors to each other. The two production areas are therefore strictly separated, while facilitated under the same roof.” While Stijn and Vincent are working in the engineering department, Ymke (a 20 year old Human Resource Management student at Windesheim University of Applied Science) is doing her internship in the HR department. She assists her colleagues with a variety of tasks including Talent Acquisi-
tion, Training & Development, Payroll, and Compensation & Benefits. In addition to that, she is conducting a research project about Teleplan’s attrition rate and will write an advisory report on reducing it. “The three interns are a great addition to our company. Their young, fresh, and Dutch minds look at our organization from a different perspective and identify opportunities to improve our organization in an innovative way,” shared Ymke’s colleague, Eeleen Ang. “We are looking forward to more Dutch interns in the future!” she added.
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