learned these were the favorites of a patient who was on the schedule for a sedated MRI the next morning. We want to acknowledge all the positive, inspiring and heartfelt actions our teams show to each other on a daily basis; not only to recognize them for their efforts, but to hopefully foster a sense of recognition throughout the department so staff will be more open to acknowledging each other on a regular basis. We take this a step further and at the end of our meeting, we take turns writing hand-written thank you cards for each of us to sign, that shows the team member the entire radiology leadership team is supporting and acknowledging his or her efforts. After the previous week has been dissected, we move to the upcoming week. What known concerns or challenges are there? There may be a very complex patient whose exam has been coordinated with other areas that will make multiple communications throughout the visit essential. Or, perhaps staffing is going to be critical with a team member on vacation, another on FMLA, and your lead technologist just informed you she has COVID. Knowledge is power and when you are aware of possible challenges it makes it much easier to
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plan and prepare for them. In addition to the concerns or challenges that may come our way in the next week, we also review special events and accomplishments to commemorate. Birthdays, work anniversaries, graduations, etc. are all fantastic opportunities to take a few moments and celebrate each other! This is much easier to plan and do with a little head’s up. It certainly takes a village and our “Campfire” wouldn’t have the same impact if we didn’t discuss how each of us could help and support one another. Leadership is tough. A simple question such as, “How can I help with that complex patient scheduled for Tuesday?” can go a long way with building trust and camaraderie within your leadership team. Taking a few minutes to reflect on the previous week and prepare for the next week has been a great way for our radiology leadership team to stay organized, be more efficient, have additional knowledge about things we otherwise may not know and build up our team! • Share your RAD IDEA via an email to editor@mdpublishing.com.
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