Canberra Builder 2/2020

EDITION 2 / 2020 Master Builders Association of the ACT and Region Magazine

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CONTENTS

MASTER BUILDERS EXECUTIVE COUNCIL President Graciete Ferreira Treasurer Frank Porreca Chair, Commercial Sector Council Matthew Rayment Chair, Residential Sector Council Bryan Leeming Chair, Subcontractors & Suppliers Sector Council (Acting) Rosa Josifoski Chair, Civil Contractors Council Nick Zardo Chair, Professional Sector Council John Nikolic MBA National Representative Simon Butt CEO Michael Hopkins Master Builders Association of the ACT 1 Iron Knob St, Fyshwick ACT 2609 PO Box 1211, Fyshwick ACT 2609 Tel: (02) 6175 5900 Fax: (02) 6280 9118 Email: canberra@mba.org.au Web: www.mba.org.au Magazine Editor Chelsea Mitchell Tel: (02) 6175 5973 Email: cmitchell@mba.org.au Advertising enquiries Mandy Winter Tel: (02) 6175 5970 Email: mwinter@mba.org.au Creative Consultant Pamela Slocum Mob: 0411 759 989 Web: pspamelaslocum.com Cover image supplied by RSM

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RSM Providing expert financial and advisory services to the Canberra region.

FOREWORDS A message from the President

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Gracie Ferreira looks at what’s ahead for our members.

A message from the CEO

9

Michael Hopkins provides details about how the MBA is advocating for our members.

A message from the Commercial Director

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Liz Nair discusses ways for businesses to adapt during COVID-19.

A message from the Member Services Director

13

Ashlee Berry looks at the new MBA virtual workshops.

NEWS & EVENTS

OF INTEREST © This publication is copyright. No part of it may be reproduced, stored in a retrieval system or transmitted in any form or by any means including electronic, mechanical photocopy, recording or otherwise without the permission of the Master Builders Association of the ACT. Disclaimer: readers are advised that the Master Builders Association of the ACT cannot be held responsible for the accuracy of statements made in advertising and editorial, nor the quality of the goods or services advertised.

Opinions expressed throughout the publication are the contributors own and do not necessarily reflect the views or policy of the Master Builders Association of the ACT.

OzHelp COVID-19 Q & A

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Find out how employers can start a conversation about mental health.

Women in Construction Group

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Celebrate 20 years of MBA membership, with Sonja McAuliffe.

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Find out about CCH’s new office in Batemans Bay.

Meet the New TFA Chair

Meet the woman behind The Healthy Tradie Project.

Archertec Interiors

Civil Construction Hire’s South Coast Expansion

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Meet Michael Young the new TFA chair.

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MBA ACT Introduces Remote Training Master Builders ACT is now delivering remote training for apprentices.

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Project Coordination in Forrest

Craning in a Z34 Knuckle Boom

Telehandlers and Fork Lifts for all kinds of sites Scissor Lifts at the Canberra Data Centre

Serving our region’s construction industry and MBA members since 2011

1300 361 383

New HR17 Narrow Service you can count on

Spider Boom at The Playhouse

Our industry is the backbone of this country and we will continue to support and advocate for our members best interest.

A MESSAGE FROM PRESIDENT, GRACIE FERREIRA

The Road Ahead This issue of Canberra Builder is a COVID-19 resource and support edition for members of the building and construction industry. It is a small way of helping our industry through this difficult time, and it provides businesses with an entire issue of helpful tips and valuable resources.

This year has been a very challenging time for our members, first with the bushfires, then with the hail and now with the COVID-19 pandemic. Our industry has had to keep up with the rapidly changing landscape and adjust to new health and safety practices.

But we are also very grateful that the building and construction industry has continued operating through this pandemic. Our industry is the backbone of this country and we will continue to support and advocate for our members best interest.

We’ve been assisting our members through this time in various ways including: > Advocating to the Federal and ACT Governments to provide additional economic stimulus, reduce the regulatory burden, provide additional capital works spending for all sectors, and support the use of local builders, subcontractors, suppliers and consultants. > Providing building industry specific training courses through a combination of face-to-face and remote delivery methods. > Providing support and advice from our member services team, including specialist industrial relations, dispute resolution, work health and safety, and contracts advice. > Providing members with the latest industry information through virtual events, member updates and information sessions.

OzHelp provide support for all members of the building and construction industry and they have developed a number of workplace wellbeing programs; including online health and wellbeing forums.

Don’t hesitate to reach out by phoning the dedicated OzHelp support line on (02) 6251 4166.

I would also like to thank Karen Porter and Steve Wise, both of whom recently resigned from their positions as representatives of the Subcontractor and Professional Sectors (respectively) on the MBA Executive Committee. Both have contributed professionally and extensively to the MBA and the ACT building and construction industry. They will continue to remain engaged with the MBA. On behalf of all of our members and staff I would like to thank Karen and Steve for their valuable contributions.

While we know there may be some bumps in the road ahead, as restrictions ease, we will continue to be here with much needed support and guidance for our members through their journey. If this pandemic has taught us anything, it’s that our industry is strong and capable of enduring hardship.

Our industry has had to keep up with the rapidly changing landscape and adjust to new health and safety practices.

MASTER BUILDERS ASSOCIATION NEWS EDITION 2 2020

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Insight

The Insight you need for the communities that you love Adding value has always been central to everything we do. That’s why we’ve recently created an online property research tool that gives you access to our comprehensive series of insights and resources. Insight is the culmination of more than 30 years’ experience and active involvement in creating connected, sustainable and

vibrant communities that add genuine and lasting value to the people who live within them.

By sharing our insights, we hope to contribute towards a better future for all Australians wanting to fulfil their dream of owning a quality home within a connected community.

Visit villagebuilding.com.au/insight to explore our comprehensive online property research tool.

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Adjusting to the new safety requirements has impacted different sectors of the industry in different ways.

A MESSAGE FROM CHIEF EXECUTIVE OFFICER, MICHAEL HOPKINS

MBA is Focused on Supporting Our Members Out of challenging times comes experiences that make us proud.

Just like in response to the bushfires in early 2020, the COVID-19 pandemic has shown that the construction industry can quickly adjust to a changing environment. The speed at which our members adjusted to the new social distancing regulations and hygiene procedures in March this year, was remarkable.

Now is the time for the ACT Government, with support from the Federal Government, to invest in a massively increased capital works program.

This also confirms that, contrary to many claims that have been made about our industry over the years, safety is our industry’s number one priority.

Adjusting to the new safety requirements has impacted different sectors of the industry in different ways.

Homeowners immediately reported some concerns, exacerbated by media reporting, that renovation and maintenance work could not be undertaken while lockdown restrictions applied. The MBA quickly responded to this with a public campaign to reassure homeowners that the renovation and extension sector of the industry was open for business and had safety protocols in place.

For the large scale commercial construction sector, achieving social distancing in small workspaces also posed a challenge. However, thanks to the innovation and commitment to safety that our members displayed, our entire industry was able to continue working while maintaining safe practices.

After adjusting to the new safety requirements, attention quickly moved to concern about the future pipeline of work.

This is a key concern across the entire industry. Forecasts released last month from MBA Australia confirmed what many were already feeling, that is, a sharp downturn in work for the year ahead.

For businesses who rely on capital works funded by the ACT Government, this feeling had started several months earlier. In fact, the ACT Government’s investment in public infrastructure has declined from close to $1 Billion in 2016-17 to a forecast of $581 million in 2022-23.

Put simply, this trend must be turned-around. Now is the time for the ACT Government, with support from the Federal Government, to invest in a massively increased capital works program. Local project teams must be prioritised. Jobs in our industry depend upon it.

MASTER BUILDERS ASSOCIATION NEWS EDITION 2 2020

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As we start to think about the ‘other side’ of COVID-19, it is time to check in with our business.

A MESSAGE FROM THE COMMERCIAL DIRECTOR, LIZ NAIR

New ways of working.

A BIG shift into the new FUTURE The rise of COVID-19 has upended well-introduced plans for business. Teams have had to relocate to home and navigate the implications of physical distancing. Not to mention, a newly found vocabulary of terms we would not have used twelve months ago.

The speed at which business has had to adapt and respond quickly to new ways of working has been significant. Business has shifted to focus on: > Crisis management > Our workforce: – remote working, – technical support for remote working arrangements, – employee health and well-being, – upskilling workers, and – changes to employment law. > Business operations > Impacts on finance and financial performance > Strategy and branding As we start to think about the ‘other side’ of COVID-19, it is time to check in with our business. > Where were we before? > Where are we now? > Where are we heading?

Your previous business strategy is possibly now completely outdated. Have you considered your, ‘other side of COVID-19 business strategy?

What does a renewed phase look like to you?

The previous strong reliance on imported products, free movement, self, red tape and certainty, are possibly now things of the past.

The renewed phase sees the investment in Australian made products and support for local business, emphasis on relationships and the bond of social circles and the firm foundations of the family unit and making time for experiences that count. How do these elements sit in the context of a renewed strategy?

Revisit your: GOALS – What needs to be achieved by when?

VISION – The ‘future state’ of your organisation.

MISSION – How we are going to achieve and operate in the renewed environment.

PURPOSE – Why we exist. Embed your ‘why’ into your business core competencies.

This turbulent ride has been devastating for many industries and people, but there has been a strong learning phase underlying the crisis. With learning comes opportunity.

Opportunity to be a better business, a better person, and make a better difference in society.

What does your renewed business strategy and focus look like to you?

MASTER BUILDERS ASSOCIATION NEWS EDITION 2 2020

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MBAIS_BuiltOnAdvice_211x295_ACT_v2.pdf

1

12/05/2017

3:53 PM

A UTE IS A UTE, RIGHT? Wheels, motor, seats, they’re all the same, aren’t they?

If you walk into two dealerships and ask for a ‘ute’ would you take the cheapest one?

Or would you compare the tray, fuel type, transmission, air-conditioning, warranty, capped priced servicing, build quality?

Without all the specifications, you aren’t able to make an informed decision about which ute represents the best value.

Construction insurance is no different.

It has conditions, exclusions, clauses and definitions and these can be significantly different from one insurer to the next.

We can help you get the best value for money because we are the construction insurance specialists.

Our business is built on advice.

Nick Morgan

Business Development Manager ACT MBA Insurance Services

ofits ce broker delivering pr an ur ins ly on e th is IS MBA ustry. ilding & construction ind directly back to the bu

As the impact of the COVID-19 pandemic continues to be felt over the next few months, it is more important than ever that you get in contact if you need assistance.

A MESSAGE FROM MEMBER SERVICES DIRECTOR, ASHLEE BERRY

The MBA ACT Membership Team is Continuing to Adapt to Member’s Needs As I reflected in Canberra Builder earlier this year, the start of 2020 was intense, tragic and traumatic for most Canberrans and Australians. The Member Services team at Master Builders ACT recognises that the last few months have been incredibly difficult for our members for a variety of reasons: whether it be the catastrophic collapse of builders that put immense pressure on the cash-flow of our subcontractors or the increase in red tape and regulation – and this is on top of a global pandemic!

contact with us if there are specific topics you would like to learn more about. We will also continue to hold our sector meetings virtually for the foreseeable future. I would like to encourage all our members to attend, as these are a great opportunity to hear about what the MBA has been doing, what policy announcements may be coming, and provide a unique platform for you to give us direct feedback about what keeps you awake at night. You can register for the upcoming sector meetings via our website here.

The reason that Master Builders ACT exists is to provide services to our members. This includes not only the traditional industrial relations and work health and safety advice, but also a broad range of training in both short courses and of apprentices, as well as being a trusted advocate at both a territory and federal government level. This year, a jam-packed year of face to face events was planned, including our very first International Women’s Day Lunch in March and more workshops had been scheduled than we had ever delivered before. Instead, and with incredible support from a number of our members, we have been able to release a schedule of Member Workshops in our “Survive & Thrive Series” that have been held virtually throughout May and June.

I encourage all our members to reach out and utilise the services we offer – whether it be industrial relations advice, work health and safety guidance, training courses as well as vehicle and other special discounts. As the impact of the COVID-19 pandemic continues to be felt over the next few months, it is more important than ever that you get in contact if you need assistance. Please don’t hesitate to provide us with feedback directly about what you need in order to continue to thrive in your business.

Member Workshops on upcoming changes to the On-Site Award, managing your own mental health and that of your team, preparing for the end of financial year and learning how to manage your cash-flow and business during an economic crisis are in the planning stages. I encourage you to get in

Membership renewals have been sent out and we hope that you have found a tremendous amount of value in being a member of the MBA. Over the next 12 months we will continue to provide outstanding service through our training, IR advice, WHS advice, advocacy efforts and events.

To find out more about renewing your membership, please contact our MBA ACT Membership Manager Kalli Leister at kleister@mba.org.au or on (02) 6175 5900.

MASTER BUILDERS ASSOCIATION NEWS EDITION 2 2020

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With Cbus, you’re not alone Cbus is focused on the needs of our members and employers.

We know that across the country people are feeling anxious, particularly when it comes to finances.

We encourage you to visit cbussuper.com.au and search ‘COVID 19’ for regular updates and information.

Contact Tim for your business super needs

Tim Waterson – Business Development Manager, ACT 0413 636 750

tim.waterson@cbussuper.com.au

cbussuper.com.au

This information is about Cbus. It doesn’t take into account your specific needs, so you should look at your own financial position, objectives and requirements before making any financial decisions. Read the relevant Cbus Product Disclosure Statement and related documents to decide whether Cbus is right for you. Call 1300 361 784 or visit www.cbussuper.com.au for a copy.

Cbus’ Trustee: United Super Pty Ltd ABN 46 006 261 623 AFSL 233792 Cbus ABN 75 493 363 262

Cbus paves a role in Australia’s economic recovery

COVID-19 has had a dramatic economic impact in Australia and globally which will take years to recover from.

It’s acknowledged the construction industry will play a leading role in Australia’s economic recovery.

And it’s Cbus, the $52 billion super fund representing the construction industry, which’ll contribute to this recovery at many points along the way.

The fund sees opportunities in keeping current projects going and ensuring a decent pipeline of work over the next few years.

Cbus believes its investments are likely to contribute to the creation of around 100,000 Australian jobs through this recovery.

INVESTING IN THE RECOVERY Cbus has a strong history of job creation through Cbus Property*. We will focus on more than just large-scale property projects to achieve a similar number of jobs through the recovery.

The fund will play a leading role in industry and government forums, identifying ways the super industry can assist in the recovery. Through a close relationship with sponsoring organisations, such as the MBA, Cbus will use industry insights to help prioritise ‘shovel ready’ and future projects.

Cbus can invest capital in different ways to contribute to job creation, including: Direct debt and corporate opportunities

may also consider opportunities that provide funding for social and affordable housing. We support MBA’s leadership in advocating for an affordable housing stimulus package to drive new residential construction which will help sustain the wider building industry and create jobs.

New developments Cbus Property recently announced an anchor tenant for its Pirie Street development that’s about to commence in Adelaide and will create 2,000 jobs. Cbus will continue to provide capital towards Cbus Property’s pipeline of highly sustainable, quality developments across Australia.

In our infrastructure portfolio, we’re investing in the construction of the 180MW Warradarge Wind Farm in WA through Bright Energy Investments. This project will create 200 jobs.

Expansion of existing assets An effective way to increase the value of existing assets is to upgrade existing facilities or undertake further development.

Many of Cbus’ infrastructure assets have future development pipelines in their business plans and the fund will provide capital towards these when they’re approved as priority projects.

CBUS CONTRIBUTES TO A STRONGER ECONOMY Cbus builds members’ retirement savings while also creating jobs in the industry and as a result provides decent work. This all contributes to the recovery and a stronger economy.

Looking for direct investments in recapitalisation opportunities with Australian listed companies and direct lending.

* Cbus Property Pty Ltd is a wholly-owned subsidiary of United Super Pty Ltd and has responsibility for the development and management of Cbus’ direct property investments.

Cbus is already a provider of debt facilities for smaller to medium tier construction projects, offering more flexible time horizons than traditional bank financing. In this space Cbus

This information is about Cbus and figures are correct as at 5 May 2020. It does not take into account your specific needs. You should look at your own financial position, objectives and requirements before making any financial decisions. Read the relevant Cbus Product Disclosure Statement to decide if Cbus is right for you. Call 1300 361 784 or visit cbussuper.com.au for a copy.

MASTER BUILDERS ASSOCIATION NEWS EDITION 2 2020

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Your locally owned hire company.

Helping the building industry build the local community.

Portable Buildings & Toilets

Small Equipment

Small Earthmoving

Large Equipment

Vehicles

Attachments

Generators

www.civilconhire.com.au 40 Endurance Avenue, Queanbeyan NSW 2620 Call 6299 3551 info@civilconhire.com.au

CCH HAS EXCAVATORS FROM 1.4T TO 50T AND HAS ATTACHMENTS TO SUIT

CIVIL CONSTRUCTION HIRE: South Coast expansion and the new normal for their business Civil Construction Hire (CCH) recently expanded their operation to Batemans Bay, only a week before the bushfires hit in December 2019.

Like most businesses in the area, the bushfires represented a challenging time for CCH. They decided to purchase the land in Batemans Bay, because of the lack of readily available equipment for the local businesses on the south coast. Despite the initial quiet period, Civil Construction Hire partner, Brian Johnstone says, “they are in Batemans Bay for the long haul”.

They want to support the local businesses in the area for the clean-up after the bushfires, and future construction projects.

The business began eight years ago when business partners Brian, Jace and Damian identified a gap in the market.

They realised there was a huge demand for hiring out large civil equipment in the Canberra region. Between the three partners they have over sixty years’ experience in the Hire and Equipment industry in the local region.

CCH are driven to exceed in innovative practices and are always staying up to date with the latest technology. Mr Johnstone says, “we deliver equipment that is high end and cutting edge for the work output and for reducing emissions.” Last year the partners attended, Bauma, the German Equipment Fair, where the latest technology is unveiled. Mr Johnstone says, “we’re seeing more focus on equipment that is more environmentally friendly with faster digging capabilities”. They have also introduced into the Canberra market an exciting new development in compaction, rollers with compaction meters. When used correctly, they will notify the operator when the job is finished rather than letting the machine run for a set period of time.

Their commitment to innovative practices is displayed through their extensive range of equipment. One of the new technologies they offer are hybrid excavators, which run on both battery power and diesel.

Along with the bushfires, CCH have also felt the economic effects of COVID-19 and they are seeing the impact the pandemic is having on all civil businesses. Mr Johnstone says they will continue to adapt to Government regulations, because it is essential for the economy that the building and construction industry stays in operation. At CCH they are determined to continue to provide their high-quality equipment to the industry, in line with Government regulations.

CCH have implemented numerous measures to ensure social distancing and hygiene requirements are met, this includes: > Staggered lunch breaks > Medical grade sanitiser used to sanitise their equipment prior to hire on, control panels, handles, entry and exit points > A box of gloves for each employee > No shaking hands > Every staff member has their own stationery > No staff member is permitted to touch anyone else’s office chair or computer Civil Construction Hire are open and readily contactable, and they are still hiring out all their equipment.

Website: www.civilconhire.com.au Facebook: Civil Construction Hire ACT and QueanbeyanCall us on (02) 6299 3551 40 Endurance Ave Queanbeyan Email: info@civilconhire.com.au South CoastCall us on (02) 4472 7895 26 Kylie Cres Batemans Bay Email: southcoast@civilconhire.com.au

MASTER BUILDERS ASSOCIATION NEWS EDITION 2 2020

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Mates rates for MBA members?

That’s Gold.

Save $5,850¹ on the 2019 HiLux Rugged X

HiLux Rugged X shown

Our end of financial year offer has landed for all Master Builders Association members! Get in quick to save $5,850¹ on the 2019 HiLux Rugged X. Available with auto or manual transmission, offering a powerful 2.8L turbo diesel engine and up to 3.5 tonnes of braked towing capacity² (manual transmission variants), as well as advanced safety features and all the latest tech.

Job to job, weekend to weekend, the HiLux Rugged X can handle anything you throw at it.

To find out more, visit your Toyota Fleet Specialist or call 1800 444 847

toyota.com.au/fleet

Master Builders Association membership details required to redeem Gold Fleet Discounts.

Industry Association member discount offer available to eligible Gold Fleet customers on selected new 2019 built HiLux Rugged X Auto and Manual models purchased between 01/04/2020 and 30/06/2020. Evidence of Industry Association membership must be provided upon request. Offer may be extended or amended at any stage.

Speak to your Toyota Fleet Dealer for further details. 2 Towing capacity subject to regulatory requirements, towbar and vehicle design and towing equipment limitations.

Ask your dealer for Toyota Genuine Towbar capacity and availability details.

T2020-01435 MBA NSW 04/20

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7/4/20 3:41 pm

A Message from Master Builders Australia CEO, Denita Wawn

Since the onset of the COVID-19 crisis Master Builders Australia has been on the front foot recognising the urgent, intermediate and long-term challenges confronting Master Builders members. We have also been diligent in lobbying the Federal Government for the help and support that you need from them.

In doing so we have worked closely with Michael Hopkins and his team at Master Builders ACT. The team have been, as they always are, relentless advocates on your behalf. They continue to assist us in making sure that your voice is heard by the Federal Government throughout the crisis, and they are highly effective at advocating for your best interests with the ACT Government.

DENITA WAWN, CEO MASTER BUILDERS AUSTRALIA

The first challenge we faced was keeping the industry open and working, while other sectors of the economy such as hospitality and retail were shut down. There was a major risk that building and construction might have shared the same fate and Master Builders Australia and Master Builders ACT worked tirelessly behind the scenes with the Prime Minister and other key Federal Ministers as well as with the Chief Minister at the local level to ensure this did not occur.

A vital component of keeping sites open was ensuring that workers practice social distancing and robust hygiene protocols. Master Builders launched a targeted national paid advertising campaign to promote the importance of appropriate onsite behaviour. This complemented the outstanding efforts of the team at Master Builders ACT, to provide safety guidance and support to their members in the early confusing weeks of the containment phase.

It was crucial that we advocated for the essential status of our industry over the early weeks of the lockdown period. The Federal and local governments shaped their response to COVID-19 and included unexpected alliances with the CFMMEU and the AWU. We have not in any way backed off from our advocacy for the rule of law on building sites, but we have forged an ongoing dialogue as industry stakeholders to ensure the viability of the industry.

The National Office undertook scenario modelling in March to predict the likely impact of COVID-19 in the industry. Since that time, considerable work has been undertaken to advocate for solutions to the problem with initial stimulus ideas. The ideas have been floated since mid-March and have continued to be refined. In line with our evidence-based policy approach, Master Builders: revised our February 2020 forecasts, have undertaken surveys of our membership database and have commissioned modelling of our key stimulus measures using the Campaign Fund. We have also launched, “Rebuilding Australia�, which is a series of policy and advocacy reports building the case for governments to take action to support the industry through the COVID-19 economic recovery phase. The focus has included calls for a subsidy assistance for employees including: apprentices, stimulus measures and structural policy reform.

At Master Builders Australia, we will continue to advocate for the best interests of Master Builders members, and we will continue to support the building and construction industry.

MASTER BUILDERS ASSOCIATION NEWS EDITION 2 2020

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Build something great™

Boral is changing the way we do business with Customers.

Introducing our new digital portal. It’s secure and easy to use.

Boral CONNECTS puts managing your concrete orders, deliveries and dockets in your hands!

Accessible on mobile and desktop, Customers can: 1

View historical order information

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Run docket delivery reports

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View and print Dockets

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Access more than one account using the same login

Whether onsite or in the office, Customers can: 1

Track concrete deliveries

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Review orders (current, past and future)

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Confirm orders (by 3pm day prior to order delivery)*

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Cancel orders (by 1pm day prior to order delivery)*

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Call Boral

* Customers can contact the Sales Service Centre or Plant for any changes to orders after the cut off.

We are here to help.

If you have any questions, contact us at boralconnects@boral.com.au To learn more about Boral Connects, visit us at www.boralconnects.com.au Boral, the Boral logo and Build something great are trade marks or registered trade marks of Boral Limited or one of its subsidiaries. 16874 Jan20

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PROSPECTS FOR CANBERRA BUILDING POST-COVID: Not All Bad News So much has changed since the end of 2019. Back then, the big worry was around the human and economic costs of the devasting summer Bushfires. We have since been engulfed by an even bigger tidal wave in the form of COVID-19. So much has changed as a result in so many spheres of life. In this piece, I focus on the prospects for building activity in the ACT over the next few years in light of the vast changes to the landscape.

I’ll start by setting out a few positives. In the global picture, Australia has a huge advantage of being geographically isolated and this makes the job of permanently eliminating COVID-19 much easier. Obviously, this comes at a huge cost in the form of a moratorium on arrivals from overseas for a very lengthy period, with tourism and international education set to pay an enormous price. The high proportion of jobs accounted for by the public service in Canberra, is providing the ACT labour market with a crucial firewall: permanent, secure jobs are a vital safety net for any economy. Before the outbreak of COVID-19, Canberra had the added advantage of the nation’s lowest unemployment rate.

Even before the start of the COVID-19 crisis, it had been our expectation that residential building in the ACT would move lower from the record peak of about 6,000 new home building starts during 2018/19. Despite the ACT’s resilient labour market, the hit to private sector jobs and the reduced appetite

7,000

SHANE GARRETT, CHIEF ECONOMIST AT MBA AUSTRALIA

of housing investors will take a substantial toll on new home building activity. At this stage, we anticipate that new home building starts in the ACT will bottom out at about 4,100 during 2020/21. From there, a slow recovery will unfold and bring the annual volume of new home building back towards 5,000 by the end of our forecast horizon in 2024/25. The weight of the reduction will fall on the high-density side of the market.

Commercial building activity is a very diverse spectrum. The minimal exposure of the ACT to tourism means that the local commercial building market should hold up better than in other parts of Australia. However, large parts of the commercial building market still depend on the appetite (and pockets) of the private sector and office projects could lose out here, especially with remote working having proven itself for many businesses during the lockdown.

Most in its favour is the fact that education and health building are amongst the largest components of the pie locally. The effect of government stimulus is likely to mean that the increases in these areas should offset some of the losses elsewhere. Accordingly, we expect that the volume of commercial building work in the ACT will decline from $967.5 million in 2019/20 to $843.9 million but then expand to $1.05 billion in 2020/21 and remain reasonably elevated over subsequent years. The more government stimulus we get, the better the outlook is going to be.

New Home Building Starts in the ACT: Comparison of Previous and Updated Master Builders Forecasts to 2024/25

6,000 5,000 4,000 3,000 2,000 1,000 0

2018/19

2019/20

2020/21

Previous Forecast (Feb 2020)

2021/22

2022/23

2023/24

2024/25

Updated Forecast (April 2020)

MASTER BUILDERS ASSOCIATION NEWS EDITION 2 2020

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COVID-19 BUSINESS RESOURCES AND SUPPORT PAGE STAYING UPDATED > Department of Health – for the latest information and advice about Coronavirus.

> The Australian Government- COVID-19 Infection Control Training – An online training module for COVID-19 infection control training.

> ACT Health – for the latest information and advice about Coronavirus in the ACT.

> Safe Work Australia- COVID-19 Resource Kit - A resource kit with information for employers around COVID-19.

> Fair Work Ombudsman – for information about workplace entitlements and obligations.

> Safe Work Australia- Keeping Workers Safe – Information on keeping workers safe and limiting the spread of COVID-19.

> Safe Work Australia – for information and referrals about dealing with Coronavirus in the workplace.

BUSINESS

> World Health Organisation – for information and guidance about the outbreak of Coronavirus.

MENTAL HEALTH AND WELLBEING > The Australian Government- Mental Health Support Information on mental health and COVID-19. > OzHelp- COVID-19 online programs, support, and resources. > ACT Government- Healthier Work - COVID-19 tips, support, and information for businesses. > Safe Work Australia- Mental Health in the WorkplaceInformation mental health WHS risks in the workplace. > Access Canberra- Work-related Mental Health - Information on workplace mental health and an employer’s legal obligations. > Master Builders ACT- Mentally Healthy Remote Workplace Tips- Workplace hints on healthy strategies for working remotely. > Lifeline- Mental health and wellbeing during the Coronavirus COVID-19 outbreak- Information on the available mental health and wellbeing support and tips for managing your mental wellbeing during COVID-19. > Beyond Blue- Coronavirus Mental Wellbeing Support Service- Mental health: support, resources, information and forums around COVID-19. > Rose in the Ocean – Working from Home Tips – Steps to take to look after your mental health while working from home.

WORK HEALTH AND SAFETY:

> Master Builders ACT - Psychological and Physical Risk Assessment – COVID-19- An example risk assessment to start identifying risks in your workplace. It is not an exhaustive list. > Master Builders ACT- PCBU Responsibilities for COVID-19 – Information about the legal requirements of an employer with COVID-19. > Master Builders ACT- COVID-19 Safety checklist – a safety checklist for you to complete for your business, which includes additional safety resources.

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> Small Business and Family Enterprise Ombudsman Business Health and available financial support > Australian Taxation Office - Support for businesses and employers > ACT Government - COVID-19 Economic Survival Package > Master Builders ACT - Five things you can do to ensure your business survives COVID-19 > Fair Work Australia- Temporary changes to workplace laws during coronavirus - Information on the Australian Governments temporary changes to workplace laws during COVID-19. > The Australian Government- JobKeeper Payment: Supporting businesses to retain jobs- A factsheet on the Australian Governments wage subsidy program. > ACCC- COVID-19 Scam Watch- Information, reports and warnings from the ACCC’s Scam Watch about scams during COVID-19. > Australian Cyber Security Centre- COVID-19 malicious cyber activity- Information from the Australian Government on recognising malicious cyber activity, and ways to protect your cyber safety. > ACCC- COVID-19 information for small businesses COVID-19 information for small businesses including; cancelling functions and events, and supply and pricing issues. > Small Business Commissioner- COVID-19 (Coronavirus): information for small business owners - Information on preparing your business for the financial risks around COVID-19. > ARITA- Essential Steps for Businesses in Distress - Eight essential steps for businesses in distress during COVID-19. > ABCC- Industry Update- April 2020 Edition- An update on information about COVID-19 and the building and construction industry.

You can also go to our COVID-19 resource hub for industryspecific information.

Follow our social media channels to receive news and updates about COVID-19 and find out about how we’re continuing to advocate for the building and construction industry.

Things for Businesses to Consider During COVID-19 During this uncertain and unprecedented period, it’s important for businesses to revaluate their business strategies. There are a few tips below on things to consider throughout this period.

BE ACTIVE ON SOCIAL MEDIA If you cannot be building your brand through face to face interactions with clients and customers, then it is important to strengthen other methods of communication. A good way to do this is by keeping your social network pages updated; through showing photos of your work or posting updates about your business operations during this crisis.

CONTINUE BUILDING YOUR WORKING RELATIONSHIPS It’s also essential for businesses to continue building working relationships with clients, customers and staff. While you may not be able to greet clients and staff in person, it’s important to maintain good communication within your working relationships.

Reminder: Even though the communication medium you’re using may have changed, it’s important to maintain professional and appropriate dialogue with internal and external stakeholders. Consider the language you would normally use with customers and staff and maintain that professionalism throughout your virtual and written communication.

BE AWARE OF SCAMS Unfortunately, another difficulty that businesses need to be aware of is scams. Scammers are now creating targeted scams related to COVID-19. The ACCC’s Scam Watch webpage is a great resource for businesses to check regularly, which allows you to stay informed about the latest scam reports and information about ways to recognise scams. In 2020, the ACCC have already had scam reports totalling a loss of over $50 million.

It’s always good to remember if something seems suspicious, then it’s best to report it to the ACCC and not disclose any personal information to a potential scammer.

BE AWARE OF FORECAST CHANGES IN THE INDUSTRY COVID-19 has had negative financial impacts on most industries, including the building and construction industry.

While our industry has been fortunate enough to remain open throughout the crisis, we are not immune to the financial impact of this pandemic. Master Builders Australia’s April industry forecasts, detail an expected drop in both commercial and residential building projects over the next couple of years.

MEASURES THAT MAY ASSIST YOUR BUSINESS (SUBJECT TO ELIGIBILITY) INCLUDES: > The JobKeeper payment, which provides financial assistance to businesses to help them retain their apprentices or trainees. > An increase to the Instant Asset Write-Off threshold, from $30,000 to $150,000. > A cash flow boost for eligible small to medium businesses with an annual turnover under $50 million, of up to $100,000 with a minimum payment of $20,000.

To view the full list of stimulus measures available to you and the eligibility criteria click here.

CONSIDER HIRING EXTERNAL CONSULTANTS: Businesses in the building and construction industry may be faced with challenges they have never considered before, such as how to communicate their services and market their business during a pandemic. If you’re unsure about an area of business, it’s a good idea to consider hiring a qualified external consultant.

This may include: > An accountant > A marketing expert > A communications professional > A business and strategy development planner > A legal advisor REMEMBER, SUPPORT IS AVAILABLE

FIND NEW WAYS TO DELIVER YOUR PRODUCTS OR SERVICES The COVID-19 pandemic has affected a number of ways that businesses operate, and for some workplaces that has meant shutting completely. But considering creative ways to conduct business is an important step during this crisis, i.e. reminding customers about the services and products you’re still providing through a newsletter and/or social media.

Now is the time to consider the support available to you including, Government stimulus packages, mental health support from OzHelp or information on IR, WHS and finance through our free member workshops.

You can refer to our Business Resources and Support list on page 24. for a number of important resources that are available to you.

MASTER BUILDERS ASSOCIATION NEWS EDITION 2 2020

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Peace of mind.

The Master Builders Fidelity Fund was established in 2002 to protect the interests of both home owners and builders in the ACT. For Builders, the Master Builders Fidelity Fund provides financial certainty as money held by the Fund remains in the ACT. It is securely invested and used for the betterment of the ACT builders and home owners and is therefore not subjected to the fluctuations of international markets and events.

The Fidelity Fund issues Fidelity Certificates which provide protection for owners of new homes and those making significant changes to homes, in the event that the builder dies, disappears or becomes insolvent, the Certificates protect the owner during construction and for up to five years from the date of practical completion.

Master Builders members receive reduced premium rates. For more information contact the Master Builders Fidelity Fund.

Go online and find the cover that is right for you. www.mba.org.au/consumer-advice/home-warranty-insurance

Master Builders Fidelity Fund 1 Iron Knob St, Fyshwick ACT 2609 PO Box 1211, Fyshwick ACT 2609 Tel: (02) 6175 5995 Email: mdouch@mba.org.au Web: www.mba.org.au

MASTER BUILDERS ACT EXPERT ADVICE & SPECIALIST SERVICES

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TECHNICAL & CONTRACTS ADVICE Do you need advice on Building Codes and Australian Standards? We can provide this service as well as Building Act and Regulations Advice, Contract Management and Assistance with Building Disputes.

INDUSTRIAL RELATIONS ADVICE Our dedicated IR experts can provide advice on Enterprise Bargaining Agreements, Workers Compensation, Unfair Dismissal, Employment Contracts, Workplace Protection, Discrimination, Harassment and Bullying. Have complete peace of mind knowing you can turn to the experts when you need it most.

NETWORKING OPPORTUNITIES & CPD POINTS Build your brand and contacts through member events and sector council meetings. Master Builders ACT holds member workshops on technical, contractual and industrial relations issues that affect our members. CPD points are often available.

PRODUCTS & SERVICES Master Builders ACT members can access the following at reduced rates: Fidelity Fund Certificates (ACT), Home Warranty Insurance (NSW), Building and Construction Contracts, Site Signs, National Construction publications including the NCC. Looking for a location to hold board meeting or training day?

As a member of Master Builders ACT, you’ll receive a great discounted rate when using our facilities in Fyshwick ACT.

TRAINING (RTO NUMBER 88163) Undertake your construction qualifications with Master Builders ACT including; Builders Licence training, short courses (accredited, non – accredited and workshops), High Risk Training as well as business courses in finance and digital marketing.

WORK HEALTH & SAFETY ADVICE Receive valuable advice and support in developing management tools to comply with WHS Legislative requirements and improve your companies WHS performance.

This includes site safety audits and visits.

IN THE KNOW Master Builders ACT will keep you informed on the latest industry news relating to planning and development, advocacy, lobbying and other issues affecting the building industry, via weekly member email updates. We will also communicate breaking news and developments with you as they occur.

RECOGNITION The Master Builders Building Excellence Awards celebrates superiority in construction and building in the ACT and surrounding regions. Winners and finalists use these accolades to market their business in the years ahead.

APPRENTICES As a Group Training Organisation MBA employs apprentices that can be hosted to your organisation. This is a cost effective way to create a flexible workforce when work demands are at a peak. The benefits of employing an MBA apprentice is to reduce the administrative burden on your business with no commitment of a long term employment contract.

OPPORTUNITIES There are a number of sponsorship and advertising opportunities available through Master Builders ACT publications and events.

For more information about advertising and sponsorship opportunities, please contact Master Builders ACT on 6175 5900.

MASTER BUILDERS ASSOCIATION NEWS EDITION 2 2020

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Short Course All of our High-Risk Training courses are still being offered; which comply with COVID-19 regulations.

We deliver a number of courses remotely using Microsoft Teams and Canvas.

Remote courses include: > Asbestos Awareness, HSR, HSC and White Card (WorkSafe ACT Approved). > Bullying and Harassment, Mental Health Workshop, WHS for Supervisors and Managers and Workplace Impairment.

TFA have increased their funding 40% for short courses.

All course prices have been reduced!

The Short course team are here to work with you to facilitate a training time and delivery to suit your needs. Contact them today!

Master Builders ACT Short Course Team: Ph: (02) 6175 5900 Email: training@mba.org.au MBA Group Training Limited RTO Number 88163

How Our Premium Partners are Adapting to the New Normal asking our teams to work with our customers through digital channels as much as possible.

ASSET CONSTRUCTION HIRE Asset Construction Hire has continued to supply access and material handling equipment, tools and vehicles to MBA members throughout the ongoing restrictions in the ACT. By reacting swiftly to the Government’s advice on public safety and social distancing, operational changes came quickly and have allowed the business to adapt and continue with little impact upon customers.

As Canberra’s only independent supplier of EWPs to the construction industry, ACH has always attributed its success and growth to the support of the MBA team and its broad membership base. This relationship has only been made stronger in recent times, as Canberra’s builders display their solidarity, adaptability and perseverance. ACH is both thankful and committed to their customers and looks forward to working with everyone through whatever the second half of 2020 might bring.

Asset Construction Hire Ph: 1300 361 383 Email: office@assethire.com.au Address: Unit 1/13-17 Tennant St, Fyshwick ACT 2609

BORAL At Boral, we are continuing to take measures to help manage the risk of spreading the Covid-19 virus including strict hygiene, social distancing and quarantine protocols. We have a dedicated internal Covid-19 management team and we are responding to emerging government restrictions, mandates and guidelines.

We are also relying on expert advice, including information provided by Boral’s international medical and travel security services provider International SOS and from specialist global risk consultancy Control Risks.

Boral has implemented the ‘No Signature’ delivery guideline.

This is to improve social distancing effectiveness. We are also

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MASTER BUILDERS ASSOCIATION NEWS EDITION 2 2020

As a local company in the ACT, Boral is committed to supplying and servicing the ACT market and contributing to the continued success of the construction industry in the ACT. On behalf of Boral, I would like to wish all the members of the MBA and everyone in the ACT good health and stay safe in the days and months ahead.

Boral is open for business and here to serve our customers.

Boral Concrete ACT Ph: (02) 6239 6841 Address: 321 Mugga Lane, Symonston ACT 2606

VILLAGE Village has not been immune to Covid-19 and the way it has transformed how Australians connect with each other and with businesses. We have made a number of changes to the way we now operate – some of these have naturally come as a result of government restrictions, however others have formed after identifying opportunities to transition our business operations to more efficient and effective methods.

Many of our staff have transitioned to work from home arrangements and most meetings are now held in virtual meeting spaces. Our sales agents moved to private appointments with our customers and we implemented video teleconference capabilities enabling customers to inspect and tour our Sales Centres and Display Apartments from the comfort of their own homes. These appointments can be easily booked via our project websites.

Of course, we’ve been following all the required safety measures: 1.5 metre social distancing, ensuring hand sanitizer is available and regular cleaning of surfaces. As we work towards recovery, we will continue to observe official federal and state government announcements and maintain these social distancing and hygiene practices. -Travis Doherty, CEO, Village.

Village Canberra Head Office Ph: (02) 6241 6844 Email: reception@villagebuilding.com.au Address: Argyle Corner, 92 Hoskins Street Mitchell ACT 2911

CBUS Cbus is here for you during this uncertain time. We remain focused on the needs of our members and employers, and we will continue to do so amidst this challenging environment.

We would like to thank MBA members for your patience and support during this very busy time.

Please get in touch if you have questions about your super.

Visit cbussuper.com.au for updates and information about your super. You can also contact us on 1300 361 784 between 8am to 8pm (AEST/AEDT) Monday to Friday, or email cbusenq@cbussuper.com.au with any questions.

This information is about Cbus. You should read the relevant Cbus Product Disclosure Statement to decide if Cbus is right for you. Call 1300 361 784 or visit cbussuper.com.au for a copy.

Cbus’ Trustee: United Super Pty Ltd ABN 46 006 261 623 ASFL 233792 Cbus ABN 75 493 363 262 CBUS Ph: 1300 361 784 Email: cbusenq@cbussuper.com.au Address (Mail): Locked Bag 5056, Parramatta NSW 2124

HARVEY NORMAN COMMERCIAL Our Showroom is open but by STRICT appointment and to Trade Customers only.

We keep numbers limited and practice safe social distancing in line with the Federal Government guidelines.

Here are a few measures we have taken to keep both our staff and customers safe: > Hand sanitiser is available throughout the Showroom for everyone to use > Hand Washing guidelines are posted in every bathroom and food preparation areas.

As a proud local Canberra business, we’re very grateful that the Canberra community has embraced COVID-19 health and safety guidelines, and they’ve been respectful towards the new guidelines we’ve set in place. During these difficult and uncertain times in our industry and the community, we sincerely appreciate and wish to thank all our customers, business partners, staff and families for their support and hard work.

MBA Members and associates can be assured Harvey Norman Commercial ACT/NSW is very much open for business and committed to supporting the industry and community.

Harvey Norman Commercial Ph: (02) 6202 2000 Email: enquiries@au.harveynorman.com Address: 31 Dacre St, Mitchell ACT 2911

MBAIS MBA Insurance Services staff remain available to provide you with support and assistance when needed. While many of our staff nationally are working remotely, we have full remote capability and you can contact us as you would normally.

We’re ensuring that we are following all the Government rules and regulations for office workers, while still servicing our clients and answering questions particularly around COVID-19.

We’re helping them implement changes around COVID-19 and we’re also assisting them in reducing their business costs.

MBAIS is actively working with insurers to provide increased flexibility on premium collection and mid-term premium adjustments/refunds where possible.

Thank you to our clients and MBA members for your support and understanding during this difficult time. We are still here with guidance and insurance advice for our clients and if you are uncertain about anything, we encourage you to please give us a call.

MBAIS Ph: (02) 6175 5975 Email: act.insurance@mbais.com.au Address: 1 Iron Knob Street, Fyshwick, ACT, 2609

> Mapping safe distance walking paths along the showroom and in our office, to ensure safe 1.5 meter observation. > Relocation of multiple staff to new and larger office facility. > Remodelling of existing workspace to again ensure safe conditions for our entire team.

MASTER BUILDERS ASSOCIATION NEWS EDITION 2 2020

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WHS UPDATE FROM MBA WHS MANAGER, ALANA MORRIS ALANA MORRIS, WHS MANAGER

The Federal Government has announced a three-stage proposal, over nine weeks to ease restrictions around COVID-19.

Understanding how your workers have adapted to change will assist you in managing and responding to the way they will adapt back to the ‘usual ways’.

The thought of returning to ‘normal’ life would be very welcomed by a lot. However, it is important we do not become complacent and lose sight of our legal responsibilities under the WHS Act. There are workplace risks to consider and control, even when acting in line with Government recommendations.

PCBU’s must ensure that they eliminate or minimise the risk to health and safety in the workplace. Someone who was mentally healthy performing in a way prior to the pandemic, does not necessarily mean they are ready or capable of returning to this.

One of the significant risks in the workplace, is to the wellbeing and mental health of employees. After what was already a very trying start to 2020 with fire, smoke, floods and hail, the pandemic brought about huge challenges for workplaces.

Most businesses adapted and dealt with this very well. But did your workers adapt as quickly?

Other risks may include risk of exposure or infection of COVID-19. With interstate workers returning, where the risk of infection was higher than the ACT, the risk of reintroducing COVID-19 into ACT work sites must continue to be managed.

The curve of emotional response to change, referring to the Kubler-Ross Change Curve, has significant effects on most people and effects all people differently. There are seven stages of emotional response to change that occur over a timeline.

They are shock; denial; frustration; depression; experiment; decision and integration. Everyone experiences these stages at different times. So where are your workers on the curve?

Consider if there a risk of being out of practice and the need for refresher training or reinduction. Are there now new procedures, policies or work instructions that were introduced during the crisis that need to be communicated to workers?

Health and safety must remain a number one priority for the ACT Construction Industry.

I would like to extend a very warm thank you and congratulations to all the businesses who stepped up and contributed to managing the COVID-19 crisis. Your actions will continue to support the recovery of the ACT economy.

The MBA ACT will be hosting the five part “Thriving and Striving” series online. Please visit our website for further information.

I would like to extend a very warm thank you and congratulations to all the businesses who stepped up and contributed to managing the COVID-19 crisis.

Who do you work safely for?

MASTER BUILDERS ASSOCIATION NEWS EDITION 2 2020

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OzHelp Q&A with Senior Counsellor Katie Godfrey

The COVID-19 crisis has greatly changed the way we live, with new safety regulations and spatial distancing creating a ‘new normal’. But how have your employees been copying through this stressful period? How do you recognise the signs that one of your workers might be struggling? How do you start the conversation with them about mental health?

We chatted with OzHelp Senior Counsellor Katie Godfrey to find out more about mental health and COVID-19.

Q. In the recovery phase after the coronavirus, what mental health issues amongst employees could arise?

A. We’ll soon be heading back to a new kind of normal and change can be stressful. So watching out for people’s stress levels, and encouraging them to take an active role in protecting their own health and wellbeing is really important.

OZHELP SENIOR COUNSELLOR, KATIE GODFREY

For a lot of people, they will also be disappointed at the losses they’ve experienced during the outbreak, such as missing the footy season or the cancellation of a planned holiday, so understanding this is important.

Q. What are some of the signs that employers should be aware of regarding employee mental health?

A. I think if we know our employees and we know their context, certainly looking out for people who have pre-existing mental health or physical health concerns is a great place to start.

Self-care is really important and it’s crucial to remember that we can take control of our own mental health and wellbeing.

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MASTER BUILDERS ASSOCIATION NEWS EDITION 2 2020

It’s also important to listen out for language. If you’re hearing people say ‘I can’t,’ ‘this is so stressful’ and ‘I’m not coping’, really tuning in to that sort of language which is sending the message that I’m not doing okay and I do need some extra support.

It’s also important to look out for some physical signs. If you notice a change in someone’s behaviour. For example, they not their usual chirpy self, are they snappy, more withdrawn or seem tired. And even with virtual meetings, these observations can provide a hint as to where employees are at.

Q. How can employers encourage their employees to look after their mental health?

A. It is important for employers to make sure employees have resources and tools available to support mental health.

OzHelp have a great range of information including a factsheet with seven proactive strategies for looking after yourself and others during times of uncertainty. Training is also available in multiple formats.

Self-care is really important and it’s crucial to remember that we can take control of our own mental health and wellbeing.

Taking care of each other is important too, and for workplaces it can be useful to implement a buddy system, where people can connect and check-in with each other.

We probably need to watch our self-talk as well. Validating the difficulties as well as encouraging people to put on their problem-solving hat and think outside the square. Maybe even see the positives that have arisen over the last few months.

I think gratitude is important too, there’s still a lot to be thankful for.

Q. What are some simple measures that everyone can take to maintain their own health and wellbeing during times of stress?

A. Something that springs to mind and that I’m hearing a lot is that old adage “this too will pass”. It’s important to remember that this is temporary, we are safe at home, the government is looking after us as best they can, and there’s still a lot to be thankful for.

Maintaining that positive perspective as a priority and remembering to talk ourselves up because if we can look after ourselves, in terms of our mental health, we can also be there to support others.

Self-care, good self-talk, maintaining perspective and trying to be responsive rather than reactive is critical at this time.

To learn about OzHelp’s training and support programs, visit ozhelp.org.au If you, or someone you know is having a tough time, please reach out.

Q. So if they’ve noticed signs of deteriorating mental health in their staff members and they’re worried, how would they start that conversation?

A. I would start by saying “I’m noticing that you’re not yourself, can you tell me a bit about what’s going on for you?” and even if you can say something really concrete such as “I’m noticing you’re not yourself, you’re really quiet (or you’ve been a bit snappy) the last few days, how are you doing?” It can be good to then ask an open question about what’s going on for that person, ask them how they’re coping. It’s really important to validate people’s experiences, this is not the normal or usual situation so however people are feeling is totally fine.

If you are concerned about an employee, you can also talk to one of our team members at OzHelp. We can support you to have those conversations and provide you with some guidance.

OZHELP SUPPORT LINE (Monday-Friday 9am-5pm) Ph: 1300 694 357 LIFELINE (24-hour crisis support) Ph: 13 11 14 or their text line is available 6pm-midnight on 0477 13 11 14 BEYOND BLUE Ph: 1800 512 348 If you are in immediate danger call 000.

MASTER BUILDERS ASSOCIATION NEWS EDITION 2 2020

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WORKING FROM HOME Working From Home (WFH) creates a new set of security concerns for you the business owner to be aware of. Yes, it can be overwhelming, so many small businesses are paralysed with what to do, that they do nothing. Doing nothing is not a great option.

OmniIT provides IT support services to small to medium businesses in the Canberra region. We are our client’s IT department. One major task is to provide advice and support about security to our clients. Our goal is to allow our clients and their staff to access their work applications and data in an easy to use, secure way, so that they can continue to do their job.

Below are a few simple steps that will help you to secure your data from loss and from unwanted attention.

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TIP 1: make the computer that you are working on more secure and hide it from the rest of your network (be that McDonalds Wi-Fi or tethered to your smartphone or connected to your home network). > Change your network to Private > How to check and change, if required: – Locate the Wi-Fi network or network icon on the right side of the task bar (down near the clock) – Choose the network that you are connected to and select properties – Under network profile, select Private and close out > This hides all the shared folders, shared printers etc from anyone else on your network making you less visible and more secure.

TIP 2: Do not let anyone gain access to your computer while it is connected to the work environment: > Do not walk away from your computer while work information is accessible. Lock it with a password or pin that is known to you only. > Keep your passwords to you only – no sharing > Make all your passwords different – use a password manager like LastPass – it is free for personal use and it means that you only need to remember one password – how good is that! > Do not store corporate data on your local computer – it is very easy for others to gain access to it even if you think that it is hidden from them > Please do not save passwords in your browser or remote access screens > Do not give your mobile phone to your children or friends if you have corporate email installed. > Have a lock on your phone. Don’t give the passcode out to anyone.

The idea is to keep prying eyes away from your company data – you do not know who is looking.

TIP 4: Home computers should not have anything work related installed or downloaded onto it > Home computers are unknown from an IT security perspective, so we assume the worst and create a barrier between them and the company data and applications. > Home computers can easily be used to take over a workbased computer using remote control software such as TeamViewer, ScreenConnect etc or via a Virtual Private Network (VPN) and Remote desktop to control the work computer. Both methods are very cost effective (if not free) and are both very secure. This allows you to access all the applications that are on the work computer allowing you to use them as though you were sitting in the office. > Use the web browser to access all the Office 365 data and applications.

– Do not set Outlook up on your home computer – use the web browser version – Do not sync corporate data to the home computer – Open documents in Word and Excel and save them back to Office 365 – there is no need to save them to your PC MANDATORY DATA LOSS REPORTING LAWS In case you do not know, if you store personally identifiable information about people (your clients, your staff etc) and that information is lost e.g. some one sees something on your screen or an email is sent to the wrong person or you are hacked, then the mandatory data loss reporting laws come into action. You will need to inform all those whose data you may have lost, and you have to inform the government about the loss and what you have done to prevent such a loss from occurring again. Not a good look for your business.

Explain these simple tips to your staff and you are on your way to securing your data while allowing them to get their job done.

OMNI IT are more than happy to discuss any of these and any other security concerns that you may have, they are but just a phone call away.

TIP 3: Research and use careful consideration before selecting a virtual meeting program.

Before selecting a virtual meeting program, you should research the pros and cons of each program. It’s especially important for businesses to consider how security aware these systems are and if there are any security concerns with that program.

Phone (02) 6230 3839 Email: support@omniit.com.au Unit 8, 12 Sandford St Mitchell ACT 2911

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Q & A WITH PIP SELDONFounder of the Healthy Tradie Project

How did you get into the building and construction industry?

It is no surprise that construction is in my blood, with a father and two brothers all working in the industry.

My career in construction began in 2009 with an opportunity to join a local Canberra construction company. Whilst I didn’t have tertiary building or construction qualifications, I was filled with curiosity and an eagerness to learn. I’d spent my 10 years’ prior working for an importer of luxury yachts. So when I shifted from managing the construction of boats to managing the construction of buildings, I did so with the mindset that I would show up, do the work and commit to learn what I didn’t know.

My 10+ years in the industry has been an incredible journey.

As a Project Manager I spent time in both Australia and New Zealand working with some fantastic clients and contractors.

Many in our industry are driven by the desire to work on large scale projects, but for me, the most memorable was building the Australian Memorial in Wellington, New Zealand to honour the ANZAC Centenary. The opportunity to be part of such a significant project ignited a spark within me to dive deep in to discovering how I could be of service to others.

PHOTO BY LYNDON MARCEAU PHOTOGRAPHY

What wellbeing measures have Kane Constructions put in place?

The health and wellbeing of our employees is always front of mind and our ACT team led by myself and General Manager, Jo Farrell, support our team in adopting the following: 1. Flexible Work Structures We are outcome focused, encouraging our teams to leave work each day and have time for life. We support employees in attending significant and/or scheduled family events and for those with children, we encourage them to attend special school events and be active in child pick up / drop off.

2. Me Days We offer all employees 2 ‘Me Days’ per year.

3. The 5-Day Working Week

WOMEN IN CONSTRUCTION

Our construction sites operate Monday to Friday, with weekend work an exception to the rule. We believe it is important for every worker to have a weekend.

4. Equal Conditions for both Men and Women Whether it’s pay, training and development, on-site conditions or our gender diversity target, we are firmly focused on equality at Kane (ACT).

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MASTER BUILDERS ASSOCIATION NEWS EDITION 2 2020

You’re the founder of the Healthy Tradie Project, what is the project all about?

The construction industry can be stressful with long working hours and constant pressure to provide quality outcomes to tight programs with not much time for self-care.

It took the loss of my brother, a carpenter, to suicide for me to recognise the need for change in our industry. Turning my attention to suicide prevention, I learnt just how many people die by suicide every year. In the construction industry alone, every second day a construction worker takes their own life.

I wanted to take a proactive approach to suicide prevention which led me to creating the Healthy Tradie Project. My mission is to support construction industry workers in living healthier with movement, mindfulness and the right nutrition.

Unfortunately, most people don’t realise how much nutrition, exercise and the lifestyle behaviours like sleep and play, affect our physical, mental and emotional health.

Our team now delivers our flagship workshop, ‘The Healthy Tradie’ to organisations as well as breath training, mindfulness and pre-start movement sessions in workplaces and on construction sites. We like to say that our Toolbox Talks are a little different to the norm!

What would be your advice to employers looking to assist their employees with the difficulties they may be facing during this time?

Human connection is important for every single one of us.

For those who may be isolated because of a need to work from home, employers can maintain that human connection between their team with daily online catch-ups.

Setup a Teams or Zoom meeting each day to allow all employees to connect and chat about what’s happening for them.

PHOTO FROM A HEALTHY TRADIE WORKSHOP- BY KAEL DA COSTA PHOTOGRAPHY

S…stop what you are doing T…take three deep breaths. Breathe in for a 4 seconds, pause and breath out for 4 seconds.

Another great idea could be to do a workplace challenge.

Something that includes a healthy activity like a 30 Day Nutrition Challenge. We love to connect + sweat so why not bring together your team for an online Yoga or ZUU class with the Healthy Tradie Project!

O…observe the emotions or feelings you might be experiencing and your thoughts. Nothing to do here, other than just to notice them.

What are some mindfulness techniques that we could all practice from home?

This simple practice can take just a couple of minutes and if we could all carve out time in our day to S.T.O.P. on a regular basis, it would be safe to say, we would all be more focused, productive and calm amongst the chaos.

Breath is like the remote control to your mind. We all have access to our state of mind and nervous system at any time just by using our breath. A really simple mindfulness practice that anyone can do is to S.T.O.P.

P…proceed with mindful action, choice and decision as a result of taking the mindful pause.

To find out more about the Healthy Tradie Project you can head to their website.

MASTER BUILDERS ASSOCIATION NEWS EDITION 2 2020

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A DECADE OF STYLE AND DAZZLING DESIGN Archertec Interiors are a celebrated multi-award-winning interior design company in the Canberra region. This year the business’s founder, Sonja McAuliffe, is celebrating Archertec Interiors 20-year membership with Master Builders ACT. Archertec Interiors have won over 80 awards across industry organisations, for their incredible work.

Archertec Interiors began in 1999 because of Sonja’s passion for interior design and her natural eye for style. She started the company by dabbling in interior design projects, while she was completing her bachelor’s degree in interior architecture. “It was only a temporary thing initially, but the work kept coming through and I was introduced to great projects and great work. I loved that with every new project there was something different and there was a new challenge to tackle.” Sonja continued building her fantastic reputation in the industry and her client based continued expanding.

Her first contact with Master Builders was at the design firm she worked at before starting her own business. They were already Master Builders members, Sonja attended an MBA awards night with her employers at the time, and they won an award for one of their design projects. “I was inspired by attending the MBA building awards, and I left the event with the hope of winning an award of my own one day.” Sonja has won many MBA awards for her stunning projects over the years, including winning Professional of the Year in 2009.

But Sonja’s passion for space planning and colour coordination were there from an early age. From drawing to making things to building models, her innate ability was evident.

She is known for her beautiful contemporary designs and her signature modern style, but she also has a passion for classic, heritage details, traditional features or classical finishes. In all of Sonja’s projects you can see different elements of her signature style, adding a certain thoughtful mastery to each space.

Whether it be her use of sleek modern lines or her fondness for marble in her joinery details, all of her design spaces share her efficient planning.

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MASTER BUILDERS ASSOCIATION NEWS EDITION 2 2020

Sonja says it’s important as a designer to have empathy and understanding of your clients’ needs and budget. When she is planning a space, Sonja says it’s key that she does her research on the design for her client. She must consider whether her plan is suitable, sustainable and whether the design has longevity. Whenever she’s approaching a new project Sonja always asks herself the same question, “What do I need to solve here?”. She said it’s important to pretend it’s

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your money on a project, and really think about what the client wants and needs and use your experience to help them avoid expensive mistakes.

Being an interior designer in the building and construction industry has changed massively since Sonja worked in her teens at her aunt’s interior design business.

“Technology has changed the industry. We have a lot more building materials and products than we did when I first started in the industry. We’re trying new ideas, trying different cladding materials, engineered materials, it’s not just bricks and mortar like it used to be,” Sonja said.

While technology has had a massive impact on the design industry, Sonja sees new technology as an exciting future prospect, “We have to keep evolving and be creative as designers, but we now have new tools that help us deliver beautiful projects and homes.”

The Building and Construction Industry has massively evolved since Sonja began in the industry; it was predominately seen as a male only industry, “When I was at school career advisors didn’t really support women joining the building and construction industry, I was pushed towards graphic design even though I was showing signs of being a builder at heart,” she said.”

While it is still a mainly male-dominated industry, Sonja says the opportunities are now available for females in the industry, “It’s encouraged now, doors are opening. No matter what you want to do, the education and support is there now.”

Sonja is an important part of the door openings for future interior designers in Canberra. She supports the local CIT and universities by giving mentor talks to design students and even sponsoring students. She also allows aspiring designers to come into her business and see how things operate and dip their toes into the interior design world.

FORREST RESIDENCE – UNDERGROUND BAR & CELLAR DESIGN WITH DARK TIMBER AND STONE FINISHES

Sonja sees the future of interior design heading towards more technology based virtual projection rather than planning a space with solely physical objects, “As our population grows, we are seeing more of a focus on design efficiency, smart homes, smart cities and building vertically rather than out.

I think will we also see more technology and virtual reality planning in our homes,” she said. But despite the technological changes, Sonja says spaces still need that element of feel and touch and the designer’s creative essence. She says that there is a blur between workplace and home. She says there is a growing trend amongst commercial office spaces of adopting a cosier, residential interior, which Sonja says is a push for comfortability and stimulation in the workplace.

Master Builders ACT congratulates Archertec Interiors on their 20 years of membership.

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BUILDING BEYOND COVID-19

BY KATE CARNELL, THE AUSTRALIAN SMALL BUSINESS AND FAMILY ENTERPRISE OMBUDSMAN

As the small business community continues to deal with the devastating impact of COVID-19, the building industry is not immune. Builders and more broadly the residential construction industry, have been hit hard by this pandemic.

A recent Master Builders Australia survey found an alarming 73% of respondents reported a substantial fall in forward work on their books. On average that amounted to a 40% drop in pipeline activity. Clearly the decline in demand for new residential building is something that needs to be addressed.

The stakes are high, with more than 400,000 building and construction businesses, employing 1.2 million workers. The government already has several initiatives in place to help businesses stay afloat.

Among them, the JobKeeper Payment allows businesses to access a $1,500 subsidy per fortnight for up to six months, to continue paying their employees. The payment is available for every eligible full-time, part time and casual employee who has worked for the business for more than 12 months as of 1 March 2020.

Of particular benefit to the building industry is the support available for apprentices and trainees. Eligible host employers can apply for a 50% wage subsidy with a maximum payment of up to $7,000 per quarter, for an apprentice or trainee employed during the 9 months from January 1 2020 to 30 September 2020.

Construction businesses may also choose to invest in new equipment, with the government lifting the instant asset writeoff threshold to $150,000.

While there are a number of support measures already in place, there are several additional levers that could help pull the residential building industry out of this crisis:

> Planning and approvals processes fast-tracked with red tape minimised > Further investment in public housing by state and territory governments, amid predictions of prolonged economic contraction > First home buyer scheme boost, by either; expanding eligibility or other options such as underwriting a portion of the interest on the loan > For those jurisdictions that haven’t already, abolish stamp duty for first home buyers According to Master Builders Australia, residential building work directly accounted for about $76 billion worth of economic activity during 2019. It is also estimated that residential building supports activity in other parts of the economy to the tune of about $141 billion annually. Therefore, the industry’s recovery is critical not only to the sectors that rely on it directly but also for the nation’s ability to bounce back.

In 2009, residential building stimulus was a key element in the effective response to the global financial crisis. This approach may need to be revisited as we come out on the other side of this pandemic.

A recent Master Builders Australia survey found an alarming 73% of respondents reported a substantial fall in forward work on their books

MASTER BUILDERS ASSOCIATION NEWS EDITION 2 2020

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WATERPROOFING IN CANBERRA The Australian waterproofing market is reported to be one in excess of $220M per annum and growing. However, a disproportionately large sector of this market is made up from remedial waterproofing on relatively new structures, not just new construction.

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CIVIL CONTRACTORS FEDERATION UPDATE From CCF ACT President Nick Zardo, Civil Contractors Council Chair

Nationally in April, CCF National undertook a nationwide COVID-19 Member Survey of the civil construction industry.

Based on the Survey results, a report was prepared with the following recommendations to ensure both Government and industry challenges are addressed. Importantly, the findings contained in this report are relevant to all levels of Government. These include: > The Federal Government should increase the level of infrastructure investment in the immediate term by bringing forward its 10-year $100 billion infrastructure investment fund and by using debt funding to increase the level beyond $100 billion in the post COVID-19 period. > Additional project monies be allocated in a fair and equitable manner across all jurisdictions. > Develop and release a public agency supplier payment policy as a matter of urgency as a form of injecting cash into the civil construction supply chain by ensuring the immediate payment of all outstanding claims and prompt payment of all future claims. > Adopt procurement policies that incorporates disaggregation of major projects to provide an opportunity for tier 2 companies to tender, for example, through joint venture arrangements. > Reforms to contracts and the procurement policy / process aimed at achieving a more balanced approach to risk allocation and the development of collaborative contracts.

NICK ZARDO, PRESIDENT, CIVIL CONTRACTORS FEDERATION ACT & MBA CIVIL CONTRACTORS COUNCIL CHAIR

on behalf of the local Civil Construction Industry. It started with the successful campaign to keep the industry open as many industries were shut down. Moving on to assist in ensuring any proposed stimulus was appropriate and planning a road back to normal.

The key message that is being delivered to Government is “we need work.” At the time of writing, despite the economic future being unclear and a very competitive environment the stimulus package has just started to be rolled out and there are plenty of tenders to price, particularly for our smaller members.

I would also like to mention the dedicated MBA team who have not stopped throughout COVID-19 and are continuing to work on behalf of our members during this challenging time.

It’s during these unprecedented times that the value of our Industry Associations the Civil Contractors Federation and The Master Builders Association, really come to the fore. As we move back to normal don’t forget to support the Industry Associations that support us.

On that note, at this stage the ACT CCF Earth Awards have been postponed until the 30th October. Further details will be provided closer to the date, again I encourage you to be a part of this great evening which celebrates the regions Civil Contractors Industry.

Finally, I would like to acknowledge the leadership and resilience demonstrated by our Civil members throughout this tumultuous year, thank you. I am looking forward to getting back to normal, not a new normal.

These recommendations have been presented to the Federal Government at the highest level and they appear to be taking notice The CCF National office also welcomed Duncan Sheppard aboard earlier this year. We look forward to him making a valuable contribution to the CCF National Advocacy agenda.

Locally throughout the COVID-19 Pandemic the ACT CCF Board together with the MBA executive staff have constantly engaged with every level of the ACT Government, advocating

MASTER BUILDERS ASSOCIATION NEWS EDITION 2 2020

47

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MANAGING YOUR WORKFORCE THROUGH COVID-19 Emily Shoemark, Senior Associate Snedden Hall & Gallop Lawyers.

Business owners in the construction industry manage workforce risks on a day-to-day basis, probably more so than most other industries. The coronavirus pandemic has now raised new employment issues for businesses to manage as employers try to navigate through these unprecedented times.

IDENTIFYING THE RISKS AND THE IMPACT ON THE BUSINESS

request an employee as to their employment entitlements that otherwise would not be allowed. > ‘JobKeeper directions’ can be issued to direct an employee to temporarily reduce the hours of work, duties or location of work during the pandemic. > JobKeeper Agreements can be entered into where employers agree with an employee for annual leave to be taken or for the days or times or work to change.

For employers who do not qualify for JobKeeper, the options are more limited. The hours of permanent staff and long-term casuals are unlikely to be able to be reduced without employee agreement. The initial considerations for these employers are likely to be:

The coronavirus pandemic affects each business differently, and the response of each business will be different. The businesses that successfully navigate through the pandemic will be those that are flexible and have identified early on what adjustments are needed to try to maintain business continuity, and what steps can be taken to minimise its impact on the business.

> looking at whether the hours of short-term casuals can be reduced;

The difficult issue for employers is that when the economy picks up again, work demand may increase quickly, and so decisions made about managing staff and other resources need to factor this in.

Employers need to be careful in considering redundancy.

Permanently reducing staff may cause difficulties in being able to quickly recruit workers again later. There has been no change to an employer’s legal obligations when terminating someone’s employment, and COVID-19 is not in itself a valid reason for termination. Any redundancy process needs to comply with the normal legal obligations to avoid a potential unfair dismissal claim.

EFFECTIVELY MANAGING YOUR WORKFORCE If the pandemic has or is expected to impact on revenue, then the ability to manage your workforce can assist to minimise the negative impact on the business.

The aim for most employers will be to temporarily reduce hours of employees, or the number of workers engaged in the business, but be able to increase workforce capacity quickly when the economy begins to pick up. There have been no changes to the applicable awards in the industry, and so employers need to be careful to ensure award conditions are still complied with.

For businesses that are eligible for JobKeeper, recent changes to the Fair Work Act gives employers a new ability to direct or

> considering the engagement terms of sub-contractors to see if work can be varied without penalty; or > discussions to see if any employees voluntarily wish to reduce hours or take leave.

The legal parameters that employers need to comply with in managing their workforce during COVID-19 have changed quickly. Before taking any steps that impact on employee entitlements, it is recommended that employers seek advice to ensure all legal obligations are complied with. This will allow employers to focus on keeping the business going through the pandemic, rather than dealing with avoidable employee disputes.

MASTER BUILDERS ASSOCIATION NEWS EDITION 2 2020

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WHAT DREW YOU TO THE ROLE?

Introducing Michael Young, the New Chair of the Training Fund Authority

I have an extensive background in vocational education and training as a; trainer, assessor, auditor and have worked with industry skills councils and international industry bodies developing training packages. Most of my professional work has been as a project manager and management consultant Under the Building and Construction Industry Training Levy Act 1999, the role of Chair is independent, and the Chair cannot be a member of an employer or employee association in the sector.

I have worked with many boards and committees in Australia and overseas, and I wanted to make a further contribution to vocational education and training in the ACT. I am excited by the opportunities in the building and construction sector and taking on the role of Chairman of the TFA. WHAT IS YOUR FOCUS AS THE NEW TFA CHAIR?

MICHAEL YOUNG

The building and construction sector is one of the key employers and drivers of economic prosperity in the ACT.

Since its establishment, the Authority has used the levy to fund $27 million for training of existing workers, and almost $20 million for entry level training in the ACT, all new money funded and governed by the industry itself. In the financial year 2019 the levy raised $5.1 million and funded rebates for training in over 14,800 places.

The building and construction sector is one of the key employers and drivers of economic prosperity in the ACT. As Chairman of the authority, my focus is on the future. I have a strong interest in developing the next generation of workforce for the sector. Through the TFA, its legislation and the annual training plan, the Authority provides subsidies and financial support for the sector to do so. I am particularly interested in supporting apprentices, women and indigenous workers who are underrepresented in the sector. I am also interested in exploring what additional training or support might be needed in relation to mental health.

ARE THERE ANY RECENT CHANGES TO TRAINING FUNDING? The situation is quite dynamic at present, with ACT and federal government announcing a series of economic support and stimulus packages over recent weeks. We have also seen the ACT government reinstate changes made to apprenticeship funding and through additional funding via the Skilled Capital program. The TFA Board is ensuring that funds are used appropriately and are best targeted to where financial support is needed. The TFA Board has recently provided funding to assist local private RTO’s with the establishing of live instructorled training online.

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MASTER BUILDERS ASSOCIATION NEWS EDITION 2 2020

The TFA seeks input from stakeholders across all relevant sectors of the industry, on the needs and priorities for funding with the Plan ultimately endorsed by the TFA Board and approved by the Minister.

WHAT ARE THE TFA’S PLANS FOR 2020?

The TFA engages with industry to gather widespread information to inform and develop an Annual Training Plan. The Training Plan sets out a policy framework for the funding of training for entry level and existing workers in a wide range of occupations The TFA seeks input from stakeholders across all relevant sectors of the industry, on the needs and priorities for funding with the Plan ultimately endorsed by the TFA Board and approved by the Minister.

HAS COVID-19 SHIFTED THE TFA’S PLANS FOR THE NEXT TWELVE MONTHS? The Board met in April and approved the provision of additional funding to specific training organisations to move some of their classroom training to a live, online training format. To be clear this is not pre-recorded online courses but is an instructor teaching live online to participants via online platforms.

The TFA Board is closely monitoring the emerging COVID-19 situation as well as both ACT and federal government’s economic stimulus measures and examining where additional subsidies or financial support may be needed. Whilst we are starting to emerge from the health crisis, we are closely watching the ongoing economic situation to determine where further support may the needed.

Further input will be sought from industry and stakeholders as we proceed with the development of the Training Plan for 2021.

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MASTER BUILDERS ACT REMOTE APPRENTICE TRAINING: TWO YEARS IN TWO WEEKS

SAM REYNOLDS-SMITH APPRENTICE TRAINING COORDINATOR

BEN SCANLON MBA CARPENTRY TRAINER

EILYSH SCOWCROFT BUSINESS SUPPORT MANAGER

This year due to COVID-19 restrictions, Master Builders ACT developed and delivered remote training for apprentices.

For the group training team, this meant that they had to take a two-year project and make it a reality in the span of just two weeks. It wasn’t an easy shift, converting a practical trade into a virtual medium, but for the Group Training Team it was entirely worthwhile.

Apprentice Training Coordinator, Sam Reynolds-Smith, says, “We wanted to do everything we could to help our apprentices stay on track. It’s been a very rewarding experience because all of students have their own learning styles and we’re seeing different students excel in this new environment. From home, students can pause and rewind the technical videos and study the technical components and intricate parts at their own pace. It’s amazing seeing the students who put in the work really excel, it makes the project completely worthwhile.”

MBA trainer Malcolm Beer says “It’s tough enough with everything that’s going on, ensuring our apprentices felt supported was really important to us. We wanted to help them meet their apprentice contract by delivering the theoretical components of their training.”

Business Support Manager, Eilysh Scowcroft, thinks remote training was an important move to help apprentices during this time saying, “Remote apprentice training helps resolve issues for our apprentices and it helps their schedule remain the same in a time of uncertainty.”

Trainer Ben Scanlon says this step for Master Builders ACT was a natural move, “The MBA is always leading the way in terms of innovative training practices; coronavirus was just the push, but it was always something we wanted to do.”

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MASTER BUILDERS ASSOCIATION NEWS EDITION 2 2020

MALCOLM BEER MBA CARPENTRY TRAINER

DAVID PENNY MBA CARPENTRY TRAINER

The phrase ‘two years in two weeks’, is a good way to encapsulate the monumental task they’ve undertaken. For the training team, making this project a reality has involved a lot of late nights surrounded in paperwork, typing away on their keyboards. Ben says, “It’s a lot bigger workload, we’re making new content, we’re redoing assessment packs which takes a lot of extra work and time. It’s about making it interactive; we’re trying to take a practical task like putting on a skirting board and make it understandable in a virtual format.”

Trainer David Penny thinks with remote training it’s also important to know the downsides of the platform to deliver content in the most efficient way, saying, “We have to be aware of the strengths and limitations of the format. This process relies heavily on the trainers understanding and having the ability to best utilise this platform.”

Malcolm says the new medium has had an influence on his training style saying, “It’s completely changed it, you have to be a lot more methodical in your lesson planning and we have to craft worked examples for our students. This tactful planning allows us to be a lot more adaptive and flexible during the actual lesson delivery.”

As well as being skilled carpenters, the trainers have become digital designers. For the training blocks that require practical demonstrations, such as constructing stairs, the trainers are creating their own 3D modelling videos. The program allows students to see how their calculations work in virtual realworld examples. Trainers can discuss the intricate details of the construction process while showing a visual example of a practical task.

Virtual group training has been new ground for our apprentices, and it forces them to be more self-motivated

MASTER BUILDERS ACT REMOTE TRAINING VIDEO

learners. Sam says, “We’re expecting more commitment and self-sufficiency from the apprentices. We say to them ‘We’ll meet you halfway and more’, they need to put the effort in but we’re there to support them through the process and answer their questions.”

This wasn’t only a big step for the MBA trainers and apprentices, it was also a leap of faith for the host employers.

Ben says he’s grateful for our MBA host employers, “They’ve never had apprentices in online training, and they took it on board. It’s an unknown field and they trusted us to deliver the same content in a new way. This project also meant there were changes made to how we monitor apprentices, and they trust us to oversee that.” The training team have implemented new virtual ways to monitor students including: an 8am rollcall, learning checks and written responses, question banks, practice calculations and technical drawings to be posted on Canvas directly after a lesson.

Eilysh says they hope to incorporate some elements of remote training into their future teaching, “I think we’ll probably move to a blended learning environment; the main technical component is already done using canvas so I think that would the natural progression.”

David sees the best way forward as a combined online and practical program, “A blended delivery will ultimately be key.

Training in a self-paced format, allows more time for the trainers to be more hands on, and help contextualise information.

It’s also a valuable component because rather than having some students fall behind and others wanting to move ahead, students can work through parts at their own pace.”

Eilysh says remote training has provided the team with a fantastic opportunity to digitize their manual systems, “We want

CONSTRUCTING STAIRS REMOTE LESSON

to make class resources easily accessible and have an online one stop shop for what our apprentices need for that block of training. This will save time handing things out, and it means our trainers will have more time to spend with students.”

The training has also been a personally rewarding experience for the trainers with Malcolm saying, “It’s grown me to a place I didn’t think I would be able to go to personally and for that I’m grateful, but as a carpenter I can’t wait to get my hands on the tools again. I love carpentry and I want to get out and do that. But as trainers, this experience is going to make us better for sure.”

Apprentices will still need to complete the practical components of their training. But thanks to the hard work of the group training team and MBA ACT Commercial Director, Liz Nair, our MBA apprentices were able to retain a piece of normality amidst this pandemic.

Student Feedback on Remote Training: > “Being a mature age student, I wanted to be able to stay ahead and for me remote training means I won’t be delayed another year.”- Kian Donaldson 3rd year Apprentice > “Knowing that there were steps taken to help us out was pleasing to hear, it was great to see they were looking out for us. I couldn’t have done it without my trainer (Sam), whether it’s in person or online he’s an awesome trainer.”Sam Wong 2nd Year Apprentice > “If there’s was something you didn’t understand straight away, you could fast forward or rewind the video and that was really good. While we were doing the tech component, people were able to ask questions and that communication was really great.” Chris Muirden 3rd year apprentice

MASTER BUILDERS ASSOCIATION NEWS EDITION 2 2020

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Founded in 1975 by Lance Blood, Project Coordination has been creating spectacular projects across the Nation’s Capital for 45 years. In 1989 Paul Murphy took over as Managing Director of the company and most recently, handed the reins to his son Gavin Murphy in 2019.

Gavin began work within the company in his school days, but his role was cemented in the company from 2007, upon returning from a trip to the UK. While Gavin now manages the day to day operations of the business, his father Paul remains involved with the company as the Chairman and Director of Project Coordination. The father-son duo are also joined by a third Director within the company, Steve Morgan. Steve is the NSW Manager and operates from their second location in Wollongong. Over the last 45 years, the company has grown exponentially and now employs over 85 staff, split across Canberra and Wollongong.

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MASTER BUILDERS ASSOCIATION NEWS EDITION 2 2020

Project Coordination deliver high-quality design, construction, project and construction management. They work on a variety of projects across many sectors, both public and private including, education, health, industrial, commercial, secure facilities, sporting, multi-residential, arts/community, aged care and diplomatic. They also carry out work in all the mainland States and Territories of Australia.

Project Coordination’s ACT branch specialises in constructing buildings for the public and private sector, with the capacity to handle projects up to the value of $50 million. Their NSW branch undertakes all types of construction with their elite team of builders. Across both of their branches, they focus on delivering high-quality, industry leading and technologically advanced services.

MEMBER MILESTONE

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Y Project Coordination have worked on many extraordinary projects over the last 45 years, however there are a few that stand out as truly memorable including:

NATIONAL ARBORETUM VISITOR CENTRE – MOLONGLO VALLEY, ACT

> The CSIRO “Discovery” > The National Arboretum Visitors Centre > The “iAccelerate” Innovation Centre at the University of Wollongong > The “Estate” Apartments at the foot of Parliament House > The Bradman Grandstand at Manuka Oval > The Main Grandstand at the Canberra Racecourse > The Diagnostic and Treatment Building at Canberra Hospital (the one with the wavy roof) Paul says industry regulations have changed a lot over the company’s history saying, “Formalised standards of safety, quality and environmental management did not really exist in 1975. Various regulatory bodies have certainly increased the red tape that construction companies must comply with.

Planning regulations and design compliance become more complex every year.”

Over a period of 45 years, as one would expect, the company has gone through the feasts and famines of construction work, the global financial crisis, cash-flow issues, financially successful projects, projects that made a loss, property market downturns, shelved developments, high and low interest rates, staff shortages, materials shortages, bush fires and more recently the COVID-19 crisis.

Surviving 45 years in any industry is a huge feat and Gavin says their strategic planning has helped them through difficult periods, “About 12 years ago we decided to retain a comfortable net tangible asset base so that we could survive through most of what was thrown at us. Apart from tough times about 7 years ago, we have prided ourselves in paying our Subcontractors and Suppliers on time because at every level of the supply chain – cash is king.”

ESTATE APARTMENTS – FORREST, ACT

In the company’s 45-year history they have also generously donated their services to local community projects including: The National Arboretum Visitors Centre, The Children’s Wards at Canberra Hospital, The Lions Club Youth Centre and the Mugga Mugga Children’s Education Centre.

Project Coordination have built an excellent reputation over the years in operation, and they have made themselves a core player in Canberra’s building and construction industry. They’re currently working on a number of projects around the Capital and in NSW which include: > “Estate” Apartments on State Circle > The “Village at Corrimal” > RSL Lifecare Living Units at Kaleen > “Sierra” Townhouses Narrabundah > The Penshurst Park Sporting Hub. The Company is also working across NSW on hospitals in Shellharbour, Shoalhaven, Cooma and Griffith.

There is little doubt that the COVID-19 crisis will have a longterm bearing on the economic future of Australia. Project Coordination will tread carefully through this difficult period, attempt to maintain a reasonable future order book, retain its staff and keep as many Subcontractors and Suppliers in business within its means.

We look forward to seeing the fantastic future projects that Project Coordination will create for years to come.

Congratulations Project Coordination on this fantastic milestone.

Project Coordination is open and available with fantastic industry-leading construction and design services. Contact the team today: Project Coordination ACT Branch: Ph: (02) 6285 1555 Email: project@projectcoord.com.au NSW Branch: Ph: (02) 4239 5700 Email: illawarra@projectnsw.com.au

MASTER BUILDERS ASSOCIATION NEWS EDITION 2 2020

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NEW MEMBERS

Q BUILT PROJECTS Q Built Projects is a Canberra based construction company specialising in boutique residential and commercial projects.

Our philosophy is built on a client-centric approach to our work. From initial consultation, to progress meetings, through to project handover, we walk our clients through every step keeping them informed throughout the project. We take a proactive approach to problem solving, ensuring we put the client’s needs first. We deliver superior customer service focused on quality outcomes, inclusions and finishes.

Q Built Projects partner with industry leading architects, designers, consultants and contractors to ensure each project is completed to the highest standard.

Email: tony@qbuiltprojects.com.au Phone: 0439 902 540

MARIA FILARDO ARCHITECT With a passion for design and a commitment to quality, Canberra based architect and interior designer Maria Filardo has an impressive array of projects to her name. A local designer with over 15 years of experience in both disciplines, Maria offers a full range of services covering both interiors and architecture in all aspects of project delivery in Canberra.

Maria knows true architecture is an art form that should fit the individual tastes and preferences of her clients. She takes the time to listen with precise details of their wishes, so the end result not only meets the needs of the client but is also at the forefront of architectural design.

Maria Filardo Architect offers the very best in high-quality, sustainable design and architectural services in the Canberra area and beyond, which is why her clients just keep coming back.

Ph: 0421 342 625 Email: info@mariafilardo.com.au

CANBERRA HYDROVAC & CIVIL PTY LTD WE DIG A LITTLE DEEPER! It’s what’s beneath the surface that matters. At Canberra Hydrovac, a drive towards excellence and constant innovation is at our core. You’ll see it in how we work, our equipment, and in our people. Our internal focus is on building a team that cares about their work, and it results in having some of the most productive operators in the business. When you choose Canberra Hydrovac as your hydro excavation company, you know you’ll get a fast, safe and thorough job.

Hydro excavation provides a flexibility to perform excavation with minimal chance of damage.

We are a locally owned & operated business that services ACT and the surrounding areas. Our new fleet of trucks have capacity to hold 4000 to 6000 litres. We offer a 24 hour service.

Ph: (02) 6260 1777 or 0458 749 012 Email: accounts@canberrahydrovac.com.au

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MASTER BUILDERS ASSOCIATION NEWS EDITION 2 2020

LFX GROUP LFX Group continues to evolve and push the boundaries of design from its inception with sister company Lustre FX started in1983. Lustre FX quickly became known for being able to bond semiprecious metal to any substrate. Since then we have expanded the decorative coatings range to include authentic Venetian plaster finishes, patinas and customised effects. Working alongside architects and designers to achieve unique and custom pieces, the LFX Group can take your building ideas from inception to completion. With a specialty in construction across residential makeovers and commercial builds; LFX Group supplies a one stop shop for your building project from start to finish.

Supplying earth moving, construction, to final interior fit out and finishes.

Come and visit our beautiful showroom in Hume and see the possibilities for yourself!

Email: info@lfxgroup.com.au Phone: (02) 6260 2153

CIVIL & CIVIC Established in 2019, Civil & Civic is a Canberra-based civil company providing Earthmoving, Excavation, Hydraulic Inground Services, Plant Hire and Trenchless Services to eastern mainland, Australia. Civil & Civic is the result of a merger between three local civil companies, combining the extensive experience, innovative methods and family values to service the local construction industry. Employing over 36 staff, Civil & Civic is a Canberra-based preferred employer.

We look forward to supporting local builders and developers.

Email: office@civilandcivic.co Phone: 0417 864 999

MEMBER BENEFITS INCLUDE: > Our wide range of MBA Group Training Courses are discounted for members. > Exclusive discounted pricing on building contracts purchased through MBA ACT. > Save on fuel with Caltex StarCard fuel discounts for MBA members. Master Builders exclusive deal with Caltex saves members more than 50% off the monthly fee on StarCard fuel cards and 4.5 cents per litre off the pump price for unleaded fuel (91 and E10), and for diesel. > Save 15% on eligible mobile and data plans with Telstra – are you looking for a new phone or wanting to upgrade your mobile and data plan? Included in your MBA membership is a 15% discount on eligible mobile and data plans with Telstra – there’s never been a better time to upgrade than now! > Choose MBA Insurance Services- For an insurance broker that specialises in the construction industry, and is the only broker who delivers profits directly back to the building and construction industry. > Master Builders Fidelity Fund, established in 2002 under the Building Act 2004 (ACT), provides complying residential building work insurance cover for building projects in the ACT where the value of the work is $12,000 or more and is structural in nature.

Fidelity Fund certificates for residential projects can be provided at competitive rates for eligible members. > Save on Electrical, Plumbing and Bathroom supplies with the Harvey Norman Commercial Division MBA Member Offer. $200 account credit for new MBA members on their initial order with a minimum order of $2000, subject to credit approval and not redeemable for cash. > Receive 10% off on eligible products from Seears Workwear and Safety Equipment as an MBA member. > Get the buying power of a large business with the Toyota Gold Fleet Discount for MBA members.

Click here to view more details about MBA ACT member discounts. To find out more about becoming a member please contact our Membership Manager Kalli Leister at kleister@mba.org.au or call (02) 6175 5900.

MASTER BUILDERS ASSOCIATION NEWS EDITION 2 2020

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