BUILD 2025: Choosing the right builder

Choosing the right builder

Canberra has some of the very best residential builders in the country, and Master Builders ACT is proud to call many of them our members. Here’s our quick guide to what to consider when looking for a builder for your dream home in Canberra.

EXPERIENCE AND PORTFOLIO

Look for a builder with a proven track record in building homes similar to your desired design. For example, if you envision a contemporary, multi-level home, seek a builder with experience in similar architectural designs.

Browse their websites and social media pages, look for online galleries of completed style and ask for references.

CHECK THEIR LICENSING AND INSURANCE

Make sure your chosen builder has the necessary licenses and insurances for building in the ACT. A reputable builder will readily provide documentation of their licenses and insurance policies.

DO THEY COMMUNICATE WELL?

Effective communication is key to a successful building project. Choose a builder who responds promptly and takes the time to actively listen to your needs and promptly address any concerns. Avoid builders who are unresponsive or vague about the project timeline or budget.

SEEK MULTIPLE QUOTES

Comparing prices is important to ensure you’re getting a fair price. A reputable builder will provide a clear and transparent breakdown of costs, including materials, labour, and fees.

WHAT HAPPENS IF THINGS AREN’T WORKING OUT WITH MY BUILDER?

Disputes arise when communication breaks down between clients and builders. It’s important to address issues promptly and document concerns in writing to the builder. If a resolution isn’t reached, seek independent legal advice to understand your rights and responsibilities, especially since there are specific timeframes and requirements for dispute resolution. Key contacts can be found on page 78.

TIP: Visit www.mba.org. au/resources/find-amember/ to find a Master Builders ACT member builder.