MODERN BUSINESS: CONTINUED…..
play. Part of our challenge is getting our clients and potential clients to recognise and acknowledge those cultural Influences. 8. Tell us about some of the expectations that you had. Have they been met?
It is hard work but good work and it has always been enjoyable. 9. What types of services do you offer?
We offer a range of diversity training, cultural awareness and cross-cultural communications skills workshops. These also This is very much a work in include pre-posting and preprogress. We wanted to work with ‘Perfect Clients’ i.e. clients travel briefings, Inter-cultural mentoring and In-Country where we shared a strong transition training. We have alignment of values, had a mutual respect and were willing particular expertise in strategic facilitation, executive coaching, to explore building a long-term team development to build high relationship. This way we are performance teams and Pacific really able to gain an in-depth knowledge and understanding of communications. We are in the where we can add greater value process of developing an online in addressing their needs. This stream to our business. is far more satisfying than a more transactional relationship. 10. Do you provide services throughout New Zealand? We are committed to making a positive difference and to Yes. We work in all the main helping our client’s achieve their cities and provincial centres as business objectives particularly best suits our client’s needs. in the areas we work. For us one of the best ways to do this 11. Do you have any plans for is by working with influential overseas expansion? leadership groups. Yes definitely, particularly for By and large we have managed Australia and the Asia-Pacific to do that. Much of our work has region. We have both travelled come through and continues to extensively and want to combine be on a referral basis. this with our business well into the future. 20 | Modern Business Magazine
As part of positioning Catalyst Pacific Ltd in the cross-cultural space, we wanted to be part of a global network with other inter-cultural experts. We have done this, meeting our now global inter-cultural expert colleagues based in Finland, the UK, Singapore, Hong Kong, and Australia. We are able to combine forces and share their expertise for specific international projects. We have worked in the Pacific and advised clients on working as mentors in the Pacific. We want to do more of this at home and further afield through our international networks and other Connections. 12. What would you say to someone looking to educate their workforce in crosscultural awareness and what advice would you give them? It is great that they are being proactive and forward-looking. New Zealand and Australia have an increasingly culturally diverse workforce, clientele and business partners. It is important that the provider they contract uses proven research-based cross-cultural communications, learning and development tools.
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