Matthews Architectural Products is a premier provider for distinctive and innovative identification and recognition solutions.
For more than 170 years, Matthews has provided our customers with high quality cast and etched metal products identifying important people, places, and historic events. From standard signage to completely custom work, our expert account teams have the capabilities to turn your vision into a reality.
DID YOU KNOW?
Matthews Architectural Products is part of Matthews Memorialization, a division of global leader Matthews International. Founded in 1850, Matthews International began when John Matthews, a skilled engraver, was determined to become the pre-eminent provider of the highest-quality identification products and services.
Today, we continue to provide products, high-tech tools and sophisticated services of unmatched quality.
Matthews makes it™
At Matthews, our team of experts looks forward to working with you on a truly unique project, utilizing our industry-leading solutions.
TRUSTED FULL-SERVICE PARTNER
Matthews Architectural Products is proud to be your full-service partner.
As one of our customers, you’ll receive a dedicated customer service representative and account manager that knows your business inside out. We’ll also provide you with the necessary marketing materials to support your efforts in promoting our products. In addition, our team of experienced graphic designers and project managers will assist you through every step of the process, from initial concept development to installation, ensuring a seamless and personalized experience that meets your customer’s vision and requirements.
INNOVATIVE MANUFACTURING SOLUTIONS
With a blend of age-old casting methods, traditional sculpting techniques, and the latest in 3D sand printing technology, we offer endless possibilities for projects both large and small. From custom wayfinding signage to heroic statues, our team will craft a solution tailored to the needs of your customer.
Matthews is excited to collaborate with you on a one-of-a-kind project—custom work is a challenge we eagerly embrace.
PREMIUM QUALITY PRODUCTS
Matthews’ strict performance standards and unwavering attention to detail guarantee that any product you select will be of exceptional quality and built to last. Our cast bronze plaques, for example, are made from a premium alloy and sand-cast for enhanced thickness, hardness, and durability—setting them apart from mass-produced, routed alternatives.
Whatever your needs may be, Matthews will work to find a cost-effective solution – without compromising the quality you’ve come to expect.
Our team is excited to partner with you in designing and manufacturing your next project.
SALES & PROJECT MANAGEMENT
Sam Liberto
Vice President
P: 412.638.0369
E: sliberto@matw.com
Eric Resch
Key Account Manager
P: 724.316.7012
E: resch@matw.com
Bonnie McElhinny
Senior Territory Account Manager
P: 412.306.5133
E: mcelhinny@matw.com
Jennifer Buck
Senior Territory Account Manager
P: 412.313.5607
E: jbuck@matw.com
Domenic Burello
Territory Account Manager
P: 412.571.5647
E: dburello@matw.com
Chris Kroll
Supervisor - Product Development
Dave Phillips
Designer - Product Development
Paul Storino Senior Project Manager
Steve Wislocki Senior Project Manager
Dave Tautkus
Project Manager
Hannah Michener
Project Manager
Trish Fassett
Manager of Architectural Customer Service and Order Entry E: tfassett@matw.com
Karla Bolyard
Customer Service Supervisor E: kbolyard@matw.com
Erin Bolyard ebolyard@matw.com
Ashley Bradley asbradley@matw.com
Jim Cavalier jcavalier@matw.com
Brittany Dezzutti bdezzutti@matw.com
Sofia Diaz sodiaz@matw.com
Michelle Hopkins mhopkins@matw.com
Amy Kichko akichko@matw.com
Lisa McCrobie lmccrobie@matw.com
Heather Muckelroy hmuckelroy@matw.com
Kathy Nemmer nemmer@matw.com
Billie Poling bpoling@matw.com
Carla Prosperi cprosperi@matw.com
Harlie McCrobie hmccrobie@matw.com
Ellen Wilson ewilson@matw.com
Introducing MyMatthews™ – our new online resource for all your Matthews’ order needs. Enjoy increased flexibility with 24/7 account access and most importantly, quote and place your orders instantly!
MYMATTHEWS™ BENEFITS
• Easily save & convert quotes to orders*
• Match previous orders for quicker reordering
• Reduce payment-related delays
• 2% discount for all orders
• Multiple logins per account
• Track order status
If you are interested in learning more about MyMatthews™, please reach out to your Account Team today to sign up!
* Not all products are available to order on MyMatthews. Please check with your account team for availability.
FLAT RATE SHIPPING & HANDLING
For the perfect combination of durability and beauty choose Matthews cast plaques, letters and logos. Matthews custom manufactures every piece to your exact specifications, from design to delivery. As the nation’s leading cast products provider, you can trust Matthews with your next project.
Matthews offers larger cast plaques than other makers. No matter the size or shape — no project is too big. Our true, age-old sand casting process naturally highlights the attributes of the metal, with textures cast to the plaque — not painted on.
Our cast metal letters are crafted to last and won’t fade like plastic letters. Select from Matthews’ wide array of standard fonts or let us create custom letters in virtually any style, using your digital files.
No other signage can match the distinction and permanence – plus one-stop convenience – of a Matthews genuine cast product.
CAST PLAQUE SPECIFICATIONS
CHOOSE MATERIAL, SURFACE AND BACKGROUND FINISHES
Make your plaque one-of-a-kind by selecting from a variety of metal finishes and texture, see page 14.
1. CHOOSE MATERIAL AND RAISED SURFACE FINISH
Bronze: 100% Post-Consumer Minimum of 87% Copper
Aluminum: Aluminum Association Alloy Designation C443.2
2. CHOOSE BACKGROUND TEXTURE
PREMIUM FINISHES
Pricing in addition to standard plaque pricing
CHROME PLATING
Raised surfaces are highly polished. The casting is then chrome-plated for a high-end reflective appearance.
Per sq. in. add $6.50
Minimum of $200 • Tank Size 90” x 30” • Weight cannot exceed 90 lbs
ARTWORK SPECIFICATIONS
Cast Plaques
• Black represents a raised area (i.e. letters) and raised border
• White represents a recessed area Fonts/Lettering
• Raised text minimum height requirement is ¼” minimum for ALL CAPS and 3/8” for Upper/Lowercase letters
• All recessed areas must be a t least .125” to be castable and maintain legibility
• Raised text minimum height requirement is 3/8” for capital letters and 1/4” for lower case letters
• Recessed text minimum height requirement is 3/4” for capital letters and 5/8” for lower case letters
• Recessed letters must have a minimum .125” stroke width
• All recessed areas must be at least .125” (if you do not want the areas filled in)
• Tracking or Kerning should be at 100% and no less than 80%
• Letters within a layout should not touch lines Lines
• All thin lines must be at least 4 points
• Lines close together are acceptable when using 2 to 3 points
See full Artwork Terms & Conditions on page 110.
Enhance your customer experience by connecting them to a company’s website for commercial signage or directing dedication plaques to a donation or historical information page.
Contact your Account Team for more information.
CAST PLAQUE SPECIFICATIONS
3. CHOOSE PLAQUE BACKGROUND COLOR
RECOMMENDED FOR BRONZE
A. Dark Oxide Stain
B. Light Oxide Stain
C. Dark Green
D. Dark Bronze M-313
E. Medium Bronze M-312
F. Light Bronze M-311
G. Dark Brown M-70
H. Natural Sandblast (Bronze)
I. Golden Bronze M-40
RECOMMENDED FOR ALUMINUM
J. Black
K. Metallic Grey
L. Natural Sandblast (Aluminum)
M. Dark Grey M-9
N. Medium Grey M-8
O. Light Grey M-5
ADDITIONAL PAINTED COLORS
P. Beige M-65
Q. Cream M-71
R. Ivory M-58
S. Dark Blue M-28
T. Medium Blue M-25
U. Light Blue M-20
V. Maroon M-118
W. Dark Red M-115
X. Red M-107
Y. Green M-38
Z. Orange M-102
AA. White
Additional colors available for an additional fee.
Custom Colors Also Available
Custom-matched color $135 additional (minimum) charge. Submit PMS color matching system numerical designation.
HAND-RUBBED FINISHES
Simulates the look of antique bronze or pewter. Recessed areas have multiple tones of brownish black created by hand-rubbing the color from the metal. Raised areas may be left with light amounts of hand-rubbed color or can be satin-belted.
4. CHOOSE PROTECTIVE COATING
Matthews Clear Protective Regular Lacquer
A low-gloss appearance that inhibits oxidizing.
Oxide Stain Background
Texture
Line Border
Protective Lacquer
DID YOU KNOW?
Diamond Shield® Protective Coating
Recommended for exterior use, this clear coat is factory-applied only. A higher gloss that provides maximum durability in harsh exterior environments.
Oxide Stain Background
Texture
Line Border
CAST PLAQUE SPECIFICATIONS
OPTIONAL BORDERS
Borders can be produced from black-and-white line art or created from custom artwork.
5. CHOOSE BORDER
STANDARD BORDERS
A. Single Line
B. Double Line
C. Bevel
D. Single Line Bevel
E. Straight Edge
FLAT RELIEF DECORATIVE BORDERS
Custom Flat Relief Borders also available.
PREMIUM ORNAMENTAL BORDERS
Add $5.00 per linear inch to plaque price
F. Beaded Bevel
G. Egg & Dart
H. Ivy Leaf
I. Lambs Tongue
J. Oak Leaf
K. Ogee
L. Reed & Ribbon
M. Union
Bordersonaverageare 1 ½” to 3” wide which make them suitable for cast plaqueslargerthan 10”x10”dependingon the amount of text.
CAST PLAQUE SPECIFICATIONS
STANDARD EMBLEMS
Check out our full selection of standard emblems! Call 800.950.1317 for pricing and availability.
6. CHOOSE EMBLEMS, PORTRAITS & LOGOS
BAS-RELIEF
For this premium reproduction, sculptors create a dimensional, sculpted relief of the subject. Most commonly associated with portraits, but also effective for depicting buildings, seals and many logos. Suitable for interior or exterior applications. Minimum size for best quality cast portraits is 6” from chin to crown.
Single bas-relief portrait up to 10” high +$2,865
Double portrait (2 people) up to 10” high +$3,815
BasReliefsubjecttocancellationfees.
IMAGECAST™ MEDALLION
A patented process, ImageCast™ creates a lowrelief, dimensional image with the detailed look of a photograph. Ideal for signage, historical markers or any application that needs to tell a uniquely personalized story. Suitable for interior or exterior applications.
Bronze up to 10” high +$755
Aluminum up to 10” high +$410
Pricingformedalliononly.
Toaddamedalliontoacastplaqueasshownhere,seeLegacy&MedallionImagecast™pricingonpage37.
FLAT RELIEF
An economical alternative to a bas-relief, raised line art of the subject is cast integral to the plaque. Suitable for exterior and interior applications. Minimum size for best quality is 6” from chin to crown.
Single portrait up to 10” high +$685
Callforpricingonportratslargerthan10”.
DIGITAL PRINT
Digital print reproduces artwork with fine detail and small lettering, as well as halftone photographs, onto metal sheets. Suitable for interior and exterior applications.
Portrait up to 5” x 7”
Larger than 5” x 7”
METALPHOTO™
+$550
This economical alternative uses a photo-sensitive aluminum sheet. Available in either natural or goldtone aluminum. Recommended for extremely detailed art or older photographs. Suitable for interior and exterior applications.
Portraits up to 8” x 10” +$210
Larger than 8” x 10” CALL
FULL COLOR MEDALLIONS
Full-color medallions are ideal for adding color photos to cast or etched plaques. They can additionally be used for interpretive and wayfinding color signage.
$100 Minimum Order Max Size: 96” x
CAST PLAQUE SPECIFICATIONS
7. CHOOSE MOUNTING METHOD
STANDARD MOUNTING METHODS
Plaque
Stud
Plaque
Wood Screw
Plaque
Toggle Bolt
Rosette
Anchor
Plaque
Machine
Screw
Rosette
Expansion
Sleeve
Plaque
Rosette
Wood
Screw
Stud Mount
Recommended for concealed mounting on brick or masonry walls.
Through The Face Mount
Cast plaques can be provided with holes through the face for mechanical fasteners. Metal or wood screws provided.
Rosettes & Toggle Bolts
Work well with hollow tile, cement block or drywall surface. Rosettes which cover the machine screws are optional.
Rosettes, Machine Screws & Expansion Sleeves
Work well with brick, stone or masonry walls. Rosettes optional.
Rosettes w/ Wood Screws
Use for mounting plaques to wood or plaster surfaces.
ADDITIONAL MOUNTING METHODS
Invisible Frame
Minimum Depth 11/4” • Minimum Size 12” x 10” Plaque Machine Screws Metal Plate
Expansion Sleeve
Plaque
Plaque Screws
Stake Mount
Plaque
Ideal if plaque may be relocated in the future.
Up to 24” x 36” = Add $340 per plaque
Plaque Screw Screw
Brass Rod Stake Mount
Mounting pad is cast on the back of the plaque to accommodate a 3/8” threaded 24”-long brass rod.
Add $115 per plaque
Maximum size 12” x 8” • 45o angle also available
Garden Stake Mount
24”-long stake attaches to back of plaque with machine screws. Stake is painted black or to match painted background color.
Add $115 per stake
Maximum size 12” x 8” • Straight vertical stake also available
Toptobottomheightmustbeatleast4”
Square Post Back Mount
Black enamel-coated steel square posts attach to the back of the plaque with machine screws.
3/4” x 48” (plaques up to 100 sq. in.)
1” x 60” (plaques 101-250 sq. in.)
11/2” x 80” (plaques 251-450 sq. in.)
2” x 80” (plaques over 450 sq. in.)
30o angle also available
$170
$230
$275
$320
Fabricated Aluminum Post Cap Mount
Perfect for mounting plaques for site identification, wayfinding and directional signage applications.
23/8” round on a 45O angle $285
23/8” round on a straight 90O angle
3” round on a 45O
Post not included
Curved Plaques
Cast bronze recommended. For installation on a curved wall or column, plaques can be rolled to match the curve of the surface. Cannot be a stud mount.
Limited border availability • Call for pricing
Integral Post Cap Mount
Ideal for double-faced plaques with graphics on both sides. Post caps are painted to match plaque background.
Add $455 per plaque.
Post recommended, but not included.
For plaques larger than 30” x 30” or 30” diameter, call for pricing. Standard Design
STANDARD SIZE PRICING
If your size is not listed, use the next
DID YOU KNOW?
STANDARD SIZE PRICING
If your size is not listed, use the next largest size.
26
26
26
26
26
26
28
28
STANDARD SIZE PRICING
If your size is not listed, use the next largest size.
38
38
38
CAST PLAQUE PRICING
STANDARD SIZE PRICING
48
48 x 34 13,148 208 7,312 64
48 x 36 13,228 220 7,350 68
48 x 38 15,102 232 8,390 72
48
48
48
54
54
54
54
STANDARD SIZE PRICING
If your size is not listed, use the next largest size.
90
PLEASE NOTE:
All dimensions are equally transferable. I.e., a plaque measuring 6” wide by 3” high can also be set up as 3” wide by 6” high (see illustration below).
OFF DUPLICATE PLAQUES
SPECIAL SHAPES
Add to standard size price. Available in Bronze and Aluminum.
CIRCULAR CAST PLAQUES
Circular plaques 54” and larger are not eligible for Quick Ship.
Bas-Relief Cast Plaque
Antique Finish
Leatherette Texture
Single Line Bevel Edge
Clear Protective Lacquer
Hand Painted With 2
Custom Infill Colors
FOR TWO-SIDED PLAQUES
Flat Relief Cast Aluminum Plaque
Satin Finish on Raised Surface
Travertine Texture
Single Line Border
Clear Protective Lacquer
IMAGECAST ™ PLAQUES
IMAGECAST ™
ImageCast ™ is an innovative and patented process that combines the enduring tradition of cast bronze with the detailed look of a photograph. Imagine turning any photo into a permanent, strikingly beautiful cast bronze or aluminum plaque. Photos may fade but a cast bronze plaque will last for centuries.
These plaques are perfect for personal or team tributes, historical markers or any sign that needs to tell a pictorial story. ImageCast ™ plaques can be produced in various shapes and sizes, and color can be added to suit your needs. Let the warmth and beauty of bronze bring your photo to life in an ImageCast plaque.
Collage ImageCast ™
Majority of the plaque’s background is photography with minimal text.
Minimumletterheightdependsonthefontselected.
COLLAGE IMAGECAST ™ PLAQUES
Legacy ImageCast
Features distinct, separate areas for the photography and text. These areas may or may not be separated by a line or border.
Medallion ImageCast ™
Imagecast™ Medallion on a cast plaque features one photo isolated from the text. Shownonpages36-37.
STANDARD SIZE PRICING
If your size is not listed, use the next largest size.
BRONZE COLLAGE IMAGECAST ™ PRICING
ALUMINUM COLLAGE IMAGECAST ™ PRICING
IMAGECAST ™ PLAQUES
™
IMAGECAST
ImageCast ™ is an innovative and patented process that combines the enduring tradition of cast bronze with the detailed look of a photograph. Imagine turning any photo into a permanent, strikingly beautiful cast bronze or aluminum plaque. Photos may fade but a cast bronze plaque will last for centuries.
These plaques are perfect for personal or team tributes, historical markers or any sign that needs to tell a pictorial story. ImageCast ™ plaques can be produced in various shapes and sizes, and color can be added to suit your needs. Let the warmth and beauty of bronze bring your photo to life in an ImageCast plaque.
Legacy ImageCast ™
Features distinct, separate areas for the photography and text. These areas may or may not be separated by a line or border.
Medallion ImageCast ™
Imagecast™ Medallion on a cast plaque features one photo isolated from the text.
LEGACY IMAGECAST ™ PLAQUES
Collage ImageCast ™
Majority of the plaque’s background is photography with minimal text.
Shownonpages34-35.
STANDARD SIZE PRICING
If your size is not listed, use the next largest size.
BRONZE LEGACY & MEDALLION IMAGECAST ™ PRICING
ALUMINUM LEGACY & MEDALLION IMAGECAST ™ PRICING
SPECIAL PRODUCTS
REPLACEMENT ROSETTES
Bronze or aluminum rosettes, included in the price of a plaque, are decorative covers designed to conceal screw heads. Special and replacement rosettes are available for an additional cost. Prices include the rosette and a drive pin or a 6 ⁄ 32 machine screw. Add $5.50 per piece for machine screws, wood screws or toggle bolts used to secure plaque onto a mounting surface. Add $1.00 for each lead expansion sleeve or metal toggle wings required.
DEDICATION BOARDS
Temporary sign, made from 1/4” PVC, that stands as a digitally printed replica of a cast bronze or cast aluminum plaque if the deadline for a ceremony or dedication cannot be met.
Ordering Dedication Boards:
• Allow 5 business days for production
• Minimum charge of $195
ADD-ON PLATES FOR EXISTING PLAQUES
Removable Nameplates and Raised Scored Panels are available to add to a new or existing plaque.
See pages 24-32 for Standard Plaque pricing.
Removable Nameplates
Names are cast on separate plates.
Available in the following sizes (inches):
6 x 1/2
6 x 3/4
x 3/4 9 x 11/2
x 1 10 x 1/2
6 x 1 8 x 11/4 10 x 3/4
7 x 1/2 8 x 11/2 10 x 1
7 x 3/4 9 x 1/2 10 x 11/4
7 x 1 9 x 3/4 10 x 11/2
8 x 1/2 9 x 1 10 x 21/2
Add per nameplate to standard plaque price: Bronze: $232 • Aluminum: $162
Add $8 per name to standard plaque price for pre-drilled holes
Raised Scored Panel
Names are cast on a grooved background plate and added to standard cast plaque. Maximum dimensions of raised scored panel are 10” wide by 12” tall. Add an additional $66 per name to standard plaque price
DESK NAMEPLATES WITH EASEL OR WOOD MOUNT
Options for Personalization:
• Available in a variety of colors
• Add a logo or an emblem
• Include a job title
Triangular walnut wood mounts available in the following sizes (inches):
8 x 2 10 x 21/2 12 x 21⁄2 10 x 2 12 x 2
Pricing for Nameplates: Bronze: $278 • Aluminum: $204
wood mount or easel included in price of nameplate
CAST LETTER SPECIFICATIONS
ADVANTAGES OF METAL LETTERS
Metal letters don’t break. They won’t fade like plastic letters, and they project an image of permanence and elegance that can’t be matched.
1. CHOOSE MATERIAL & FINISH
Post-Consumer
PRISMATIC LETTERS
Many cast letter styles can be converted to a prismatic face. A variety of other shapes and textures can also be applied to cast letter faces. Prismatic letters are often tied to tradition. Their quality and permanence are especially well suited to hotels, law firms and corporations. May not be appropriate for all letter styles. Not recommended for letter sizes under 11⁄2” in height.
2. CHOOSE COLOR
A. Dark Bronze M-313
B. Medium Bronze M-312
C. Light Bronze M-311
D. Black
E. Dark Brown
F. Golden Bronze M-40
G. Dark Grey M-9
H. Medium Grey M-8
I. Light Grey M-5
J. Beige M-65
K. Cream M-71
L. Ivory M-58
M. Dark Blue M-28
N. Medium Blue M-25
O. Light Blue M-20
P. Maroon M-118
Q. Dark Red M-115
R. Red M-107
S. Green M-38
T. Orange M-102
U. White
Additional colors available for an additional fee.
Custom Colors Also Available
Custom-matched color $135 additional (minimum) charge. Submit PMS color matching system numerical designation.
Colorswatchesareintendedtorepresenttheactualpainted colorsascloselyaspossible,however,thefinalcolormay varyslightlyfromthissample.
DID YOU KNOW?
ACRYLIC CUT LETTERS
Matthews also offers Acrylic Cut Letters. Learnmoreonpage78.
CAST LETTER SPECIFICATIONS
3. CHOOSE MOUNTING METHOD
Prices include hardware, drilling and tapping and templates. Aluminum studs 3” long and spacers up to 1” are standard. Call for additional options.
STANDARD HARDWARE AND TEMPLATES
Flush Mount with Studs
Recommended for concealed flush mounting to solid walls. 3” and larger are drilled and tapped for studs. Letters from 1” to under 3” are provided flatbacked for adhesive mounting, but can be drilled and tapped.
Standard brass and aluminum stud lengths: 21/2” and 3”
Projected Mount with Studs and Spacers
Aluminum spacers help to level the front surfaces of letters mounted to uneven wall surfaces and keep dirt, water and ice from accumulating behind letters.
Standard spacer lengths: 1/4”, 3/8”, 1/2”, 3/4” and 1”
OPTIONAL
Upgrade studs to stainless steel.
Stainless Steel Stud Pricing
Cap Height: 2” - 8”
Add $4.00 per letter
Cap Height: 9” - 16”
Add $4.50 per letter
Cap Height: Over 16”
Add $7.00 per letter
Back Bar Mount Letters
Most effective on irregular wall surfaces. Pre-mounted to an aluminum bar, and generally painted to match the background of the mounting surface. Add 25% to total cost of all letters
LETTER STYLES & PRICING
GROUP 1 LETTER STYLES & PRICING
Times New Roman
ABCDEFGHIJKLMNOPQRSTUVWXYZ & abcdefghijklmnopqrstuvwxyz
CAST LETTER STYLES & PRICING
GROUP 2 LETTER STYLES & PRICING
Garamond Regular
ABCDEFGHIJKLMNOPQRSTUVWXYZ & abcdefghijklmnopqrstuvwxyz 1234567890
Goudy Bold
Palatino ABCDEFGHIJKLMNOPQRSTUVWXYZ
ALUMINUM BRONZE
CAST LETTER STYLES & PRICING
GROUP 2 LETTER STYLES & PRICING CONT’D
Palatino Semi-Bold ABCDEFGHIJKLMNOPQRSTUVWXYZ & abcdefghijklmnopqrstuvwxyz
Roman Classic
*Also available in 3/8, 1/2, 5/8, 3/4, 7/8, 1, 11/4. **11⁄2, 2, 21⁄2 and 3 letters also available in 1/4 depths. Specify thickness preferred when ordering.
*Also available in 3/8, 1/2, 5/8, 3/4, 7/8, 1, 11/4. **11⁄2, 2, 21⁄2 and 3 letters also available in 1/4 depths. Specify thickness preferred when ordering.
CAST LETTER STYLES & PRICING
GROUP 3 LETTER STYLES & PRICING
*Also available in 3/8, 1/2, 5/8, 3/4, 7/8, 1, 11/4. **11⁄2, 2, 21⁄2 and 3 letters also available in 1/4 depths. Specify thickness preferred when ordering.
5/32 3/16 9/32 1/2 11/16 7/8
*Also available in 3/8, 1/2, 5/8, 3/4, 7/8, 11/4. **11⁄2, 2, 21 2 and 3 letters also available in 1/4 depths. Specify thickness preferred when ordering.
CAST LETTER STYLES & PRICING
GROUP 4 LETTER STYLES & PRICING
*Also available in 1, 13/8, 13/4, 21/2
CUSTOM CAST LETTERS
Using digital files, Matthews can produce cast metal letters in virtually any letter style.
Metal Etchings 2.
Matthews metal etchings offer fine detail, crisp text and deep etchings to ensure that every piece we make has a clear and enduring message.
Metal etchings come in any of seven metals, from aluminum to zinc, and can be customcut to almost any shape. Etchings provide a modern look that works equally well in interior or exterior applications and a variety of settings ranging from room identifiers to donor panels. Consider an etching when you want:
• Intricate detail and text
• Exact reproduction of artwork
• A contemporary look
• ADA compliant signage
1. CHOOSE MATERIAL AND SURFACE FINISH
Aluminum Association Standard: Alloy 6061 ALUMINUM
Standard: Alloy 304
Optional: Alloy 316 STAINLESS STEEL
Max size can vary depending on artwork.
Copper Development Association Alloy C22000; 90% Copper, 10% Zinc COMMERCIAL BRONZE
For sizes larger than 40” x 60” please call 800-950-1317 for a quote.
Enhance your customer experience by connecting them to a company’s website for commercial signage or directing dedication plaques to a donation or historical information page.
Contact your Account Team for design specifications!
CUSTOM SHAPES
Custom shapes are also available. Call for pricing.
ETCHED PLAQUE SPECIFICATIONS
Etched plaques can be machined and/or cut into a variety of shapes to fit into virtually any design environment.
2. CHOOSE BACKGROUND COLOR
A. Dark Bronze M-313
B. Medium Bronze M-312
C. Light Bronze M-311
D. Black
E. Dark Brown
F. Golden Bronze M-40
G. Dark Grey M-9
H. Medium Grey M-8
I. Light Grey M-5
J. Beige M-65
K. Cream M-71
L. Ivory M-58
M. Dark Blue M-28
N. Medium Blue M-25
O. Light Blue M-20
P. Maroon M-118
Q. Dark Red M-115
R. Red M-107
S. Green M-38
T. Orange M-102
U. White
Additional colors available for an additional fee.
Custom Colors Also Available
Custom-matched color $135 additional (minimum) charge. Submit PMS color matching system numerical designation.
Colorswatchesareintendedtorepresenttheactualpainted colorsascloselyaspossible,however,thefinalcolormay varyslightlyfromthissample.
3. CHOOSE PROTECTIVE COATING
Protective clear coatings are used on all metals except stainless steel and polished aluminum.
Coatings are available in the following finishes:
• GLOSS – standard clear coating; high sheen
• SEMI-GLOSS – medium sheen
• SATIN – standard for ADA signage; mild sheen
• MATTE – no sheen
4. CHOOSE BORDER
CORNERS
A. Square Corners
90º is standard unless otherwise specified
B. Radius Corners
Standard radius is 1/2” unless otherwise specified
EDGES
C. Square Edge
90º is standard unless otherwise specified
D. Bevel Edge
Standard bevel is 45º and is applied to one half the material thickness. Bevel edges are not available on 1/16” thickness. Call for pricing.
5. CHOOSE MOUNTING METHOD
Plaque
Double Sided
Tape
Plaque
Silicone Adhesive
Plaque
Stud
Plaque
Stud
Plaque Wood Screw
Double-Faced Tape
Provided upon request.
Silicone Mount
Provided upon request. Recommended with double-faced tape.
Stud Mount
Recommended for concealed mounting to solid walls. Standard length for threaded studs is 11/2”. Custom lengths available.
Back of etching is drilled and tapped if plaque is 1/4” or thicker. Studs are spot welded on the back if plaque is less than 1/4” thick. Studs are not recommended on 1/16” thickness or less due to “dimpling.”
Through The Face Mount
Specify type of fastener, location and size of holes and whether or not the holes must be countersunk. Hardware provided upon request. Specify screw type, material, size, length, head style and finish.
ETCHED PLAQUE SPECIFICATIONS
ETCHING VARIATIONS
Artwork
The etching process creates plaques with two levels of graphics — recessed and raised.
Recessed Graphics
Infilled with a painted color. Brass alloys may be chemically oxidized to appear darker.
Raised Graphics
Painted, satin or random orbital with background painted or chemically oxidized, depending on material. Small lettering with fine serifs is not recommended.
Etching Depth
Depths may range from .020” to .032” dependent upon size, detail of artwork and material selected.
Digital Print
Digital print reproduces artwork with fine detail and small lettering, as well as halftone photographs, onto metal sheets. Add $138 to plaque price
Stencil-Cut Graphics
Ideal for signage with dissimilar metals. Requires back lighting or it exposes the installation wall.
Also used for accurate placement of holes and cut-out areas.
ARTWORK SPECIFICATIONS
Artwork
• Define what images/text are raised or recessed
• Minimum letter size is 20 points for serif fonts and 12 points for sans serif fonts
• Note any art or text to be converted to Braille
• Minimum line weight is 1 point (.014”)
• Preferably art will not have overlapping objects, and all lines converted to objects
• Lettering should not have an outline
Photos
• Photos should be a minimum of 300 DPI
• Should be sent as a JPEG, PSD, or TIF
• Photos should not be part of an email or sent in Word but as a separate attachment
QR Codes
• Same guidelines apply to QR codes - No overlapping lines & no strokes less than .014 for etch
See full Artwork Terms & Conditions on page 110.
ADA COMPLIANT PRODUCTS
Make your sign elegant and ADA compliant with etched Braille, Raster Braille or tactile lettering, available on any of our seven metal options.
Deep-etching to comply with ADA requirements is .032” and can be accommodated, depending on the artwork.
Create a premium sign by adding Raster Braille and/or tactile letters and logos to all of your metal signs for $8.50 per character.
Available On:
• Commercial Bronze
Brass
• Copper • Muntz Metal
• Aluminum • Stainless Steel
Acrylic ADA Signage also available, turn to page 74.
Pricing is per square inch and includes incised or raised copy. 3/8” and 1/2” thicknesses available upon request.
ALUMINUM
FOR SIZES LARGER THAN 40” x 60” PLEASE CONTACT US FOR A QUOTE OR QUANTITY PRICING. 800.950.1317 • SALESDESK@MATW.COM
Over 1500 Call for quote
sizes larger than 24” x 36”, contact us for availability and pricing.
Waterjet-Cut Products
Waterjet-cut letters and logos provide crisp lines and delicate details for truly distinctive signage. These letters set the standard for prestige, quality and durability. Waterjetcutting produces sharper inside corners and more precise details than router-cutting, so it’s ideal for:
• Joined letters
• Script-letter styles
• Unique fonts
• Logos / branding
Waterjet-cut letters can be affixed to almost any surface. They come standard in five metals and four thicknesses, but Matthews can easily accommodate custom orders.
Create an eye-stopping display with onestop convenience: source your letters, your logo and plaques or other signage with Matthews.
3.1 SPECIFICATIONS & PRICING
1. CHOOSE MATERIAL AND FINISH
1. CHOOSE MATERIAL AND FINISH Cont’d.
1. CHOOSE MATERIAL AND FINISH Cont’d.
2. CHOOSE COLOR: PAINTED ALUMINUM ONLY
A. Dark Bronze M-313
B. Medium Bronze M-312
C. Light Bronze M-311
D. Black
E. Dark Brown
F. Golden Bronze M-40
G. Dark Grey M-9
H. Medium Grey M-8
I. Light Grey M-5
J. Beige M-65
K. Cream M-71
L. Ivory M-58
M. Dark Blue M-28
N. Medium Blue M-25
O. Light Blue M-20
P. Maroon M-118
Q. Dark Red M-115
R. Red M-107
S. Green M-38
T. Orange M-102
U. White
Additional colors available for an additional fee.
Custom Colors Also Available
Custom-matched color $135 additional (minimum) charge. Submit PMS color matching system numerical designation.
Colorswatchesareintendedtorepresenttheactualpainted colorsascloselyaspossible,however,thefinalcolormay varyslightlyfromthissample.
3. CHOOSE MOUNTING
METHOD
Standard
Hardware and Templates
Prices include hardware, drilling and tapping and templates. Aluminum studs 2” long and spacers up to 1” are standard. Call for additional options.
Stainless Steel Studs: Included in list price.
STANDARD MOUNTING METHODS
Flush Mount with Studs
Recommended for concealed flush mounting to solid walls. 3” and larger are drilled and tapped for studs. Letters from 1” to under 3” are provided flat-backed for adhesive mounting, but can be drilled and tapped. Standard brass and aluminum stud lengths are 21/2” and 3”.
Projected Mount with Studs and Spacers
Aluminum spacers help to level the front surfaces of letters mounted to uneven wall surfaces and keep dirt, water and ice from accumulating behind letters.
Standard spacer lengths: 1/4”, 3/8”, 1/2”, 3/4” and 1”
ADDITIONAL MOUNTING OPTION
Back Bar Mount Letters
Most effective on irregular wall surfaces. Pre-mounted to an aluminum bar, and generally painted to match the background of the mounting surface.
Add 25% to total cost of all letters
LOGOS ALSO AVAILABLE!
Materials
Waterjet-cut letters can be cut from any metal sheet; see the price charts for standard sheet sizes. If you have a requirement that exceeds these sizes, or if you would like to discuss the use of an alternative metal, call Matthews at 800.950.1317.
Letter Thickness
Standard thicknesses for all materials are: 1⁄8”, 1⁄4”, 3⁄8” and 1⁄2”. If you require other thicknesses, we’re happy to accommodate.
Artwork Requirements
We can work with any of these digital formats:
• TrueType font
• .dxf image saved in outline form
• Adobe Illustrator file saved as outlines for either Mac, PC or Corel Draw
Learnmoreonpage77. DID YOU KNOW?
Matthews also offers Acrylic Cut Letters and Logos.
Acrylic Products
Consider a Matthews acrylic ADA sign, cut letter or logo for a long-lasting and cost-effective signage solution. Our acrylic products can be produced to meet almost any design requirements or brand specifications.
Matthews’ acrylic UV Digital Layered Print provides an innovative and durable signage solution featuring layered surfaces with raised and textured print.
Cut acrylic letters and logos are made of lightweight material that is durable for both interior and exterior use. Consider cut acrylic letters and logos when you want a high-quality look with sharp, crisp edges at a fraction of the cost of comparable products.
ACRYLIC ADA BENEFITS
Acrylic ADA signage by Matthews offers an economic solution to other mediums. Our digitally printed signage features layered surfaces with raised and textured print. Both the top and subsurface can be printed with full-color images or painted offering unlimited design possibilities. The finished signage is ideal for interior and exterior use.
ADA DESIGN & SPECIFICATION GUIDE
We understand the challenges of complying with the rigorous ADA standards and are here to assist with our ADA Design & Specification Guide. Contact a member of your account team to request your copy today!
ACRYLIC ADA SPECIFICATIONS
ACRYLIC ADA SPECIFICATIONS
MATERIALS
Clear Acrylic
SECONDARY FINISHES*
DesignFusion™ Digital Print Graphic
Subsurface Digital Print
*Optional
We can match a variety of colors including any PMS Color
*Contact us for other sizing options
4” x 2” 5” x 3” 4” x 4”
4” x 8”
6” x 8”
8” x 9”
8” x 12”
12” x 14”
14” x 16”
24” x 24”
Maximum Dimensions
PRIMARY TEXT FINISHES*
Integral
Subsurface Print
*Reflected in Grade II Braille
CORNER OPTIONS
Textured paint available.
EDGE OPTIONS
EDGE FINISH
Standard (CNC Finish) Painted
DID YOU KNOW?
UV DIGITAL LAYERED PRINT
Matthews also offers UV Digital Layered Print ADA signage on multiple mediums. Learnmoreonpage102.
ACRYLIC CUT LOGOS PRICING
ACRYLIC CUT LOGOS
Pricing includes up to 4 elements / 4 cutouts.
Max Size: 24” x 24” - For larger logo’s call 800.950.1317 for quote.
ADDITIONAL OPTIONS
Double Face Foam Tape 5% mark up
Full Coverage Adhesive Tape 10% mark up
Stud Mount ≥ 1/4” Thick 10% mark up
Paint
Mark up
Drill Paper Patterns - Logo Stud Mount $44 per LOGO
Stencil Guide > 575 SQ” - Tape Mount $94.00 per LOGO
Stencil Guide < 575 SQ” - Tape Mount $160.00 per LOGO
For multicolor logos call 800.950.1317 for quote.
DID YOU KNOW?
WATERJET-CUT LOGOS
Matthews also offers metal Waterjet-Cut Logos. Learnmoreonpage71.
ACRYLIC CUT LETTERS
ADDITIONAL OPTIONS
5.
Glass Expressions™
Glass Expressions™ from Matthews offers a more sophisticated signage option. Our glass signs provide a contemporary and prominent look and feel with their sleek design lines and modern appearance.
The Glass Expressions™ line is sandblasted and has the option for digital printing on both surfaces. Customize your project with glass signage which allows for true color matching, additional texture, paint fill and engraving options. For an enhanced look, choose a frosted background or add a colored backer.
5.1 SPECIFICATIONS
GLASS EXPRESSIONS™ SPECIFICATIONS
Available in These Common Sizes:
4. CHOOSE GLASS EDGE
Flat Polished
Small bevel of width not exceeding 1/16”
Bevel
Surface edge of glass beveled to 1/8” or more
Available on circular and oval edges from 3/8” to 3/4” thick glass
Standard on circular and oval shapes
Mitre Bevel
Cut edge of glass beveled to a 45° angle
PRODUCT TREATMENT
ANNEALED
• Standard glass without any treatments
• Used for glass up to 576 square inches
LAMINATED
• Safety glass that stays intact even if damaged
• Recommended for glass over 576 square inches
MOUNTING METHOD
Provided hardware or double sided tape
GLASS EXPRESSIONS™
ETCHED & PAINTED FRONT WITH A CLEAR, FLAT BACK 1, 2, or 3+ colors
ETCHED & PAINTED FRONT WITH A PAINTED, FLAT BACK 2+ colors
ETCHED & PAINTED FRONT WITH AN ETCHED & PAINTED BACK 1, 2, or 3+ colors
UNPAINTED FRONT WITH AN ETCHED & PAINTED BACK 1, 2, or 3+ colors
GLASS EXPRESSIONS™ ADA SIGNAGE
Matthews offers ADA compliant glass signage created from a single piece of glass. This option is available in clear (green) or low iron (clear) glass. Our domed Braille system generates Braille dots that meet ADA guidelines and will not fall out. The back of these signs must be painted in order to create a contrast as specified in ADA guidelines.
ACRYLIC ADA SIGNAGE
Matthews also offers Acrylic ADA Signage. Learnmoreonpage74. DID YOU KNOW?
Statuary & Features
Matthews’ statuary and features provide a timeless way to recognize an individual, team, or historic moment in time. Our master sculptors and innovative casting process can turn any idea into a visual masterpiece. Each piece is handcrafted and designed to the exact specifications you desire.
In addition to completely custom work, choose from our extensive standard offering of civic, patriotic, and military designs.
3D PRINTED MOLD CASTINGS
INNOVATIVE CASTING TECHNOLOGY
Matthews is revolutionizing the bronze industry by combining age-old casting methods with advanced manufacturing technology to produce extraordinary, custom pieces of high quality and fine detail. Made possible by NEW 3D printed sand molds, this patented and proprietary process creates endless possibilities for your next project.
The use of 3D-printed molds is transforming everything from themed entertainment pieces to architectural details, providing cost-effective solutions without compromising on quality.
BRINGING THE FINEST DETAILS TO LIFE
This technology offers unparalleled design flexibility, faster production times, and the ability to produce intricate details that were once challenging with traditional methods. Our molds and cores are printed as single pieces with exceptional sand removability, allowing for easier cleaning and resulting in more precise and detailed castings.
If you can dream it, Matthews’ master sculptors can bring it to life. As a leading supplier of bronze statuary, our team prides themselves on creating detailed works of art of the highest quality and aesthetic appeal. Whether installed indoors or outdoors, Matthews’ bronze is manufactured to withstand the test of time for future generations to admire. Our expert project managers will work with you from design to delivery to create your custom masterpiece.
As one of the oldest casting traditions, lost wax is an artistic process with every inch representing handcrafted effort. First, our sculptors perfect a clay model that is turned into a rubber mold and filled with wax. The wax model is then cast in bronze and finished to your request by our expert craftsmen. LOST-WAX PROCESS
Matthews specializes in creating oneof-a-kind features for the sports and entertainment industry. From Hall of Fame installations celebrating decades of sports excellence to iconic features honoring historic team or individual victories, we can bring your vision to life.
MORE THAN A PLAQUE
Nothing says prestige like commemorating an achievement or event in cast bronze. Our team can replicate any item to the exact specifications of the original. From sports memorabilia to a one-of-kind memento, Matthews makes it possible.
MILITARY STATUARY & FEATURES
CONTACT US FOR A QUOTE 800.950.1317 • SALESDESK@MATW.COM
Create an enduring monument that honors and remembers our Nation’s service members and their sacrifices.
Meticulous in every detail, Matthews has historically accurate belongings with rifles, helmets, and boots for every major war including: Afghanistan, Desert Storm, Vietnam, Global War on Terrorism, WWI, WWII, and more.
Civicoptionsalsoavailable.
Consider adding a medallion, memorial plaque, or military emblem to the monument’s base to further personalize your project.
This life-size Battlefield Cross can be further customized with the addition of a bayonet, chin strap, dog tags, and goggles.
Enhance your customer experience by connecting them to a company’s website for commercial signage or directing dedication plaques to a donation or historical information page.
Contact your Account Team for design specifications!
Specialty Products
Matthews offers a variety of innovative products that enhance any signage or architectural project. We make it easy for you by being your one-stop shop for unique products, custom signage and more.
Our donor trees offering include a wide variety of standard and custom designs, many of which can be expanded as needed.
UV Digital Layered Print is an innovative printing solution that offers the most design options and ADA compliant signage.
High Density Urethane (HDU) is a cost effective and durable signage solution with carved looks on top of smooth backgrounds.
Matthews Granite provides a prestigious appearance for standalone signage or to compliment your bronze letters and plaques.
Matthews’ donor trees offer a wide variety of designs, many of which can be added onto as needed.
All trees are for interior application only. Call for custom tree designs.
Cast lettering can be added to tree trunks for an additional charge.
ACRYLIC TREE TOPS
Tops are fabricated from 1⁄4” thick clear acrylic sheet and project 1” from the wall surface.
Optional colors include:
• #2539 Solar Bronze for use with cast bronze trunk
• #2514 Solar Gray for use with cast aluminum trunk
Add $468 to price of tree for optional colors
Add $468 to price of tree for custom knot hole and text
Knot size shown is 7 13⁄16” x 8 1⁄2”
TRUNK DESIGNS
Traditional trunk designs are sculpted bas-relief and cast in solid bronze with an antique finish and protective lacquer.
LEAVES
Die cut from 0.20” leaded brass with a satin grain finish. Leaves are shipped pre-installed on the acrylic tree. Silver-colored aluminum and copper leaves also available.
STONES
Extra French Curve Leaves (for T4, T5, T6 and T8) 43⁄4” x 21⁄8” x .020” Add $8 per leaf
Extra Standard Leaves (for T1, T2, T3, T7, T9, T10, T11 and T12) 4” x 19⁄16” x .020” Add $8 per leaf
Sculpted cast bronze with a .020” leaded brass plate attached to the surface for engraving.
Rock-Edge Donor Stone (pattern #3284) Can accommodate up to four lines of inscription. Lettering is raised and cast integral with the stone. 12” x 8” • Add $470 per stone
KEEPSAKE TREES
Engraving Available
Up to 2 lines of copy on brass leaves or stones. Add $20 per leaf or stone • $80 Minimum
Sculpted trees are cast entirely in bronze with .020” brass leaves mounted to the tree top.
Extra Leaves for Keepsake Tree: 23⁄4” x 13⁄8” x .020” Add $8 per leaf
11” x 9” 4-7 leaves
x 12”
19” x 16”
T1 TREE (Standard)
T2 TREE (Standard)
T3 TREE (Standard)
TREE (French Curve)
T5 TREE (French Curve) Stones cast integral with trunk
UV DIGITAL LAYERED PRINT
CONTACT US FOR PRICING 800.950.1317 • SALESDESK@MATW.COM
UV Digital Layered Print is an innovative, durable high-quality signage printing solution. Our Direct Jet printer uses LED UV ink and light to print full -color images and layered surfaces that are cured instantly. Layered Print offers the most design options out of any signage printing process.
Full-color graphics, including wood grains, can be printed in recesses and on raised elements with provided artwork.
Squareinchprintingcannotexceed48”x23.8”.
ADA COMPLIANT PRODUCTS
This ADA compliant signage features layered surfaces with raised and textured print. The subsurface can be digitally printed with full-color images to create a more durable and versatile product that outlasts other alternatives.
HIGH DENSITY URETHANE
High Density Urethane (HDU) is Matthews’ cost effective and durable signage solution. This material allows for a carved, dimensional look on top of smooth backgrounds. HDU has the largest selection of thicknesses and even has a doubled-sided option*. We can produce HDU signage in any shape or color, in various sizes, creating the ultimate piece to reflect your brand.
Take your sign to the next level by adding finishes, borders and custom paint colors.
HDU
PAINT COLORS
Choose from our standard paint colors or create a custom color to match your brand.
See full selection on page 56.
*Additional colors available for an additional fee.
*Signagemustbeatleast½”thicktobedouble-sided
STANDARD THICKNESS IS
RESIDENTIAL PLAQUES
Matthews’ turnkey residential plaque program makes selling custom address signs easy. Simply fill out and submit the order form to your customer service representative and Matthews’ streamlined process takes care of the rest. Each high-quality plaque is weather-resistant and individually cast to your customer’s specifications.
SHAPES & SIZES
OPTIONS
Allresidentialplaquesarecast aluminum and come standard with Dark Oxide Bronze background,Leatherettetexture, and Cheltenham font.
Plaquesaresubjecttocustompricing ifnonstandardsizingisselectedor emblemsadded.Seepricingstarting onpage20.
GRANITE PRODUCTS
GRANITE
Granite is an ideal option for custom signage, memorials and recognition applications because it offers high visibility, low maintenance and a prestigious appearance.
Customize your project by selecting the shape, carving and finish. Also choose from many options for lettering and imagery.
Matthews offers the finest selection, quality and overall value in granite with coast-to-coast coverage.
BENCHES
Granite benches are attractive, durable and long-lasting additions to any building or park.
GRANITE SIGNAGE
Applications include building identification or recognition of important figures or events.
UPRIGHT GRANITE SIGNS AND MONUMENTS
Used to identify companies and organizations, and to commemorate individuals and events.
Appendix
SENDING DIGITAL FILES
ARTWORK TERMS & CONDITIONS
Customer-supplied artwork must be process-ready without requiring manual or digital touch-up. A price for artwork adjustment or clean-up will be quoted as an additional charge. Artwork will not be returned unless arranged at the time order is placed.
WE CAN CREATE ARTWORK FOR AN ADDITIONAL FEE
ARTWORK GUIDELINES
Cast Plaques
• Submit black & white only artwork in CMYK color mode
• Black represents a raised area (i.e. letters) and raised border
• White represents a recessed area
Fonts/Lettering
• All recessed areas must be at least .125” to be castable and maintain legibility
• Raised text minimum height requirement is 3/8” for capital letters and 1/4” for lower case letters
• Recessed text minimum height requirement is 3/4” for capital letters and 5/8” for lower case letters
• Recessed letters must have a minimum .125” stroke width
• All recessed areas must be at least .125” (if you do not want the areas filled in)
• Tracking or Kerning should be at 100% and no less than 80%
• Letters within a layout should not touch lines
Lines
• All thin lines must be at least 4 points
• Lines close together are acceptable when using 2 to 3 points
Etchings
• Define what images/text are raised or recessed
• Minimum letter size is 20 points for serif fonts and 12 points for sans serif fonts
• Note any art or text to be converted to Braille
• Minimum line weight is 1 point (.014”)
• Preferably art will not have overlapping objects, and all lines converted to objects
• Lettering should not have an outline
• Photos should be a minimum of 300 DPI
• Should be sent as a JPEG, PSD, or TIF
• Photos should not be part of an email or sent in Word but as a separate attachment
• Same guidelines apply to QR codes - No overlapping lines & no strokes less than .014 for etch
ACCEPTED FORMATS
Artwork
• Use a vector graphics program to create and submit in .ai, .eps, .pdf or .cdr file format
• Include a PDF of the artwork
Photos
• Using Photoshop to create a .psd, .tiff or .jpg file format is strongly recommended
• All images should be 300 DPI
• Convert fonts to outlines/curves?
• Attach any imported graphics?
• Provide any color reference when applicable?
• Meet all criteria listed below?
TERMS & CONDITIONS
Freight
Prices listed do not include freight. All items are F.O.B. plant of manufacture. Ground shipping is standard within the continental United States. Contact your Customer Service Representative for alternate methods of shipment.
Sales/Use Taxes
Prices are subject to taxes assessed by the state, county, city or other taxing authority at place of delivery. We must have a sales tax exemption certificate on file for resale customers for each state to which product will be shipped.
Payment Terms
Net 30 days upon established credit. When no credit has been established, most orders will be cash in advance, or may require a deposit. Matthews also accepts VISA® or Mastercard ® payments.
Payment Address
Please review the addresses below prior to sending your payment.
United States Customers
If Wire / ACH:
Beneficiary Name: Matthews International Corporation
Bank Name: Citizens Bank
Address: 525 William Penn Place, Pittsburgh, PA 15219
ACH Payment: ABA: 036076150
Bank Account #: 6235691665
Wire Payment: Swift Code CTZIUS33
If mailing checks US Mail – First Class:
Matthews International Corporation
PO Box 536621
Pittsburgh PA 15253-5908
If FedEx, Express Mail, or similar overnight check:
Matthews International Corporation
Attn: Lockbox Operations LBX #536621
307 23rd Street Extension, Suite 950 Pittsburgh, PA 15215
Canadian Customers
Matthews Canada Ltd.
PO Box 15799
Station A Toronto, ON M5W 1C1
Mailed payments must include a PO number, sales order number, or invoice number.
Order Changes and Cancellations
All changes and cancellations on previously acknowledged orders must first be phoned in to us and then followed up in writing within 24 hours.
Please carefully review your project proof before approving to avoid timely delays. If we have followed your approved specifications and you require a change, you may incur additional costs. Customers will be advised of additional costs before changes are made.
Cancellations are subject to all labor and material charges up to the time of cancellation.
Delivery
Standard cast plaques under 864 square inches will be scheduled for approximately 15 days after customer artwork approval. For guaranteed shipment, see Quick Ship program.
For orders with multiple pieces, pattern work and special finishing, additional production time may be required. However, rush orders will be accommodated, depending upon size of order and finishing specifications. If air shipment is required, the customer will be responsible for air freight charges, provided the order ships by the agreed-upon date.
Guaranteed Quick Ship – 5-Day or 10-Day Deliveries
Orders for a 5-Day and 10-Day Quick Ship are available upon request. Please contact your customer service representative for a list of eligible products and additional information.
Matthews reserves the right to decline acceptance of an order as Quick Ship at our discretion.
Transit Claims
Upon receipt of shipment, the customer must inspect for damage or shortage. Claims for damage, concealed or otherwise, must be reported to the carrier and Matthews within 5 days from receipt of merchandise. If damaged goods are received, it is important to retain the product, cartons and packing material in the exact condition as delivered until an inspector arrives and completes a damage report.
Material Acceptance
All claims for defects, errors or shortage must be reported to Matthews within 5 days after delivery. Failure to do so shall constitute acceptance and a waiver of any defects, errors or shortages.
Returned Goods
Return of material is not allowed without prior verbal or written authorization by a Matthews Customer Service Representative.
Order Forms
All order forms are available for download at: www.matthewsid.com/customer-service/documents
LIFETIME WARRANTY
Matthews warrants its products to be free from defects in craftsmanship and materials for life. There is a oneyear warranty on protective coatings. Our warranty is extended only to purchasers acquiring the product directly from Matthews or its authorized dealers. Matthews’ obligation is limited to repair or replacement, at our option, F.O.B. Matthews plant. No other warranty expressed or implied is granted. Matthews is not liable for any incidental or consequential damages associated with use, removal or reinstallation.