NESCAFÉ Alegria A 840
®
Beverage System Technical Manual Original instructions
1
i
VERSIONS
Issue
Version number
Date
1. Draft
0.1
01.10.2013
2. Draft
0.2
13.11.2013
3. Draft
0.3
15.01.2014
4. Draft
0.4
23.01.2014
5. Draft
0.5
16.04.2014
6. Draft
0.6
06.05.2014
7. Draft
0.7
26.05.2014
8. Draft
0.8
27.05.2014
9. Draft
0.9
28.05.2014
10. Draft
0.10
03.06.2014
11. Draft
0.11
30.06.2014
12. Draft
0.12
14.07.2014 30.07.2014
13. Draft
2
0.13
31.07.2014
Nature of the change
INDEX
1. INTENDED USE, WARNINGS & CERTIFICATIONS 4 2. TECHNICAL INFORMATION............................... 6 3. BASIC PARTS OF THE MACHINE....................... 7 4. INITIAL INSTALLATION .................................... 9 4.1 REMOVAL FROM PACKAGING .................. 9 4.2 SET-UP ................................................. 10 4.3 MACHINE INTERFACE............................ 11 4.4 INSTALLATION AND CONFIGURATION MAIN STEPS ............................................... 12 4.4 INSTALLATION AND CONFIGURATION MAIN STEPS ............................................... 13 4.5 USER LEVELS−OVERVIEW .................... 14 4.6 USER LEVELS−CONSUMER VIEW.......... 14 4.7 USER LEVELS−OPERATOR VIEW ........... 15 4.8 USER LEVELS−TECHNICIAN VIEW......... 16 5. CALIBRATION ............................................... 17 5.1 WATER PUMP CALIBRATION .................. 17 5.2 CANISTER MOTOR CALIBRATION ........... 18 5.3 POWDER CHECK CALIBRATION ............. 20 6. TEST BEVERAGE ........................................... 22 7. WATER MANAGEMENT ................................... 23 7.1 WATER DRAINAGE................................. 23 7.2 DESCALING .......................................... 25 8. PRODUCT MANAGEMENT............................... 28 8.1 REFILLING INGREDIENTS ...................... 28 8.2 REPLACING POWDER ............................ 30 9. PROGRAMMING............................................. 33 9.1 MAIN MENU .......................................... 33 9.2 SUBMENU A−STATUS ........................... 34 9.3 SUBMENU B−MAINTENANCE ................ 35 9.4 SUBMENU C−SETTINGS ....................... 37 9.5 SUBMENU D−TEST BEVERAGE ............. 38 9.6 SUBMENU E−UPDATE MACHINE ........... 42 9.7 SUBMENU F−INSTALLATION.................. 43 9.8 SUBMENU G−FACTORY SETUP ............. 44 9.9 LED ..................................................... 45 10. CLEANING & MAINTENANCE ........................ 46 10.1 DAILY–MIDDLE AREA .......................... 46 10.2 DAILY–LOWER AREA ........................... 49 10.3 WEEKLY–UPPER AND MIDDLE AREA ... 50 10.4 TWICE A YEAR–CANISTER, INSIDE MACHINE .................................................. 51 10.5 GENERAL DISINFECTION PROCEDURE 52 10.6 CLEANING AND DISINFECTION SCHEDULE ................................................. 53 10.7 PREVENTIVE MAINTENANCE ............... 53 10.8 DISMANTLING PARTS–FIRST STEPS, PANELS ...................................................... 54 10.9 DISMANTLING PARTS–CANISTER BOARD, BOILER UNIT, MOTOR OF MIXING UNIT, PUMP ................................................ 55 10.10 DISMANTLING PARTS–MAIN BOARD, LEVEL SENSOR ........................................... 57
i TROUBLESHOOTING .......................................... 58 11.1 TROUBLESHOOTING TABLE–DRINK, WATER........................................................ 58 11.1 TROUBLESHOOTING TABLE–DRINK, WATER........................................................ 59 11.2 TROUBLESHOOTING TABLE–MACHINE, SOFTWARE ................................................. 59 11.3 WARNING CODE LIST–STATUS............. 60 11.4 WARNING CODE LIST–SYSTEM ........... 61 11.5 ERROR CODE LIST–STATUS ................ 62 11.6 ERROR CODE LIST–SYSTEM ............... 63 11.7 FATAL ID CODE LIST ............................ 64 DECOMMISSIONING, RECOMMISSIONING .......... 65 12.1 DECOMMISSIONING ............................ 65 12.2 RECOMMISSIONING ............................ 65 DISPENSER RECYCLING .................................... 66 13.1 PLASTIC SEPARATION ......................... 66 13.2 METAL SEPARATION ............................ 69 13.3 ELECTRONIC SCRAP SEPARATION....... 70 TECHNICAL DIAGRAMS...................................... 71 14.1 WATER CIRCUIT DIAGRAM .................. 71 14.2 WIRING DIAGRAM ............................... 72 14.3 WIRING DIAGRAM−POWER SUPPLY 115 V ......................................................... 73 14.4 WIRING DIAGRAM−POWER SUPPLY 230 V ......................................................... 74 SPARE PARTS LIST ............................................ 75 ANNEX: PHYSICAL INSTALLATION OF MODEM A 840................................................................ 76 16.1 PREPARING NESTLÈ PROFESSIONAL BEVERAGE STUDIO ..................................... 76 16.2 MECHANICAL MOUNTING .................... 77 16.3 WIRING............................................... 78 16.4 ACTIVIATION AND CHECK OF FUNCTIONALITY .......................................... 79
3
1
INTENDED USE, WARNINGS & CERTIFICATIONS
APPLICATION RANGE:
This Technical Manual describes mechanical service operations as initial installation, calibration and basic settings, water management, product management, cleaning and maintenance, decommissioning and recommissioning and dispenser recycling. The content of the Technical Manual is intended only for the technician. AUTHORIZATION:
The service operations as outlined in the Technical Manual must only be conducted by trained and authorized technicians. Any other operation not outlined in the Technical Manual e.g. electrical or IT servicing must be conducted only by Nestlé authorized personnel. AMBIENT CONDITIONS:
This machine is intended for dry (indoor) installation with adequate ventilation for ambient conditions of +25 °C, +/-10 °C and humidity levels of up to 70 %. PRODUCTS:
It is designed to be used exclusively with Nestlé Professional products. Some products may contain allergens (substances that trigger allergic reactions). Please check the allergen declaration on the product packaging (cross contamination may occur in the machine). WATER:
This machine is intended to function with potable water as deined by local regulations and/or WHO/FAO regulations. Where iltration is required for reduction of scale, please consult the Nestlé Professional water management tool. Please visit: http://www.watermanagementtool.com/wmt/Index.jsp DANGER
Electric shock WARNING
Hot water WARNING
Risk of ire and electric shock. Replace only with manufacturer’s original cord set. WARNING
Disconnect from power supply before servicing. WARNING
To reduce the risk of electric shock, do not remove or open cover. No user serviceable parts inside. Refer servicing to qualiied personnel. Always switch OFF the machine before performing any cleaning activity. Follow the cleaning and disinfection, and maintenance schedule in this Technical Manual.
4
Use clean and food grade utensils for cleaning (do not use wooden utensils). Use protection gloves specially designed for handling chemicals. Wash hands before performing these operations. NAME PLATE AND CE LOGO
INTENDED USE, WARNINGS & CERTIFICATIONS
1
ATTENTION:
To ensure quality & safety, use only Nestlé Professional products and potable water. This machine must remain closed during operation. Do not place the machine in direct sunlight or near a source of heat. If machine is left switched off for more than 3 days, it is recommended to discard old water and reill it with fresh potable water. DISCLAIMER:
The technician is a trained person to do mechanical service operations as initial installation, calibration and basic settings, water management, product management, cleaning and maintenance, decommissioning and recommissioning and dispenser recycling. This machine must be serviced by a person who is assigned and instructed by Nestlé authorized personnel. Only personnel authorized by Nestlé, assigns, gives supervision and instructs the Technician. Do not leave machine unattended during service work. Only after all steps mentioned in the instruction have been completed, the machine can be released for use by the consumer or operator. After completing the service work, it must be ensured that: • all necessary parts are reinserted and locked, • all necessary connectors are connected, • all panels are closed, • all doors are closed and locked, • and the display shows a greeting to the consumer with brand and selection information. Before working with the machine seek medical advice, whether or whether not to lift or move any weight. In case you are not recommended to do so or you are unsure, do not lift or move the machine. In case you are recommended to lift or move the weight of this machine partially, then carry out this work with a second person, who is allowed to lift or move such a weight. This machine is intended for commercial use such as: - small shops, convenience stores and kiosks (protected against rain) - bars and restaurants - staff kitchen areas in shops, ofices and other working environments - hotels and motels
5
2
TECHNICAL INFORMATION
2.1 MACHINE SPECIFICATIONS Description
Value
Height/ Width/ Depth
550 mm/ 282 mm/ 429 mm
Weight (machine empty)
25.0 kg
Capacity (canister/boiler/water tank)
1.5 l / 1.1 l / 3.1 l
Water supply
min. 1.5 bar – max. 8 bar
Power supply
230 V / 50 Hz (supplied 110 V / 50 – 60 Hz with 264 V) (supplied with 140 V)
Power consumption (heating and beverage)
(230 V) 2300 W
(110 V) 1700 W
Standby
(230 V) 15 W
(110 V) 15 W
Beverage preparation
(230 V) ~50 – 60 W
(110 V) ~50 – 60 W
Environment conditions: Storage Operation
+5 °C to +35 °C, 70 % rH max +25 °C +/-10 °C, 70 % rH max
2.2 ENERGY CONSUMPTION (230 V) Description
Value
Heat up phase measurement Total consumption Idle phase measurement Energy consumption per liter (Vending phase)
79 Wh 281 Wh 35 Wh/h 88 Wh/l
Heat up time of boiler
2 min 43 s
2.3 OTHER SPECIFICATIONS Description
6
Value
Number of selections
8 or 14
Number of preselections
1
Number of canister
4
Number of mixing bowls
3
Autonomous water facility
yes
Programming key
USB
Front display
LCD screen
BASIC PARTS OF THE MACHINE
3
1 8 2 9 3 10
4 11 12
5 6
13
7
15 16
17
18 19 20
21
22
23
14
1. Front panel 2. Display 3. Selection panel/buttons 4. Nozzle 5. Espresso cup stand (optional) 6. Grid 7. Drip tray 8. Side panel 9. Lock 10. Back panel 11. Power switch 12. Electrical socket 13. Water inlet 14. Drainage tube 15. Key locator (for key clip) 16. Programming panel 17. Canister 18. Powder chute 19. Mixing bowl 20. Manifold 21. Water tank (max. 3 liters) 22. Canister opening key 23. Key clip
7
3
BASIC PARTS OF THE MACHINE
Programming panel
Canister / Steam box
1 2 3
4 7 5 6
8 9 10 11
Powder chute / Mixing bowl
12 13 14 15 16 Manifold
17 1. Rinse button 16. Mixing bowl handle 2. USB connector 17. Manifold slider 3. Operator button 18. Manifold lid 4. Lid 19. Manifold 5. Canister handle 20. Manifold handle 6. Outlet 7. Canister 8. Dosing screw, barrel, auger head 9. Color coded locator 10. Barrage & outlet closing spring 11. Steam box 12. Powder chute 13. Mixing bowl 14. Sealing 15. Mixing bowl back plate (impeller)
8
18
19 20
INITIAL INSTALLATION 4.1 REMOVAL FROM PACKAGING
4
Caution! Risk of injury. Panel might break off. Always lift the machine by the sides, never by a door or the lid. Packaging content:
CD (containing Operations Manual and Technical Manual)
Cleaning brushes for mixing bowl (size: large, small)
Electrical cabeling Espresso
Lungo
Hot Chocolate
Latte
Cappuccino
CafĂŠ Au Lait
Mocha
Hot Water
Espresso cup stand (optional feature)
Cover Grid Drip tray
9
4
INITIAL INSTALLATION 4.2 SET-UP 1. Find a suitable location with access to the appropriate electrical outlet.
Espresso
Lungo
Hot Chocolate
Latte
Cappuccino
CafĂŠ Au Lait
Mocha
2. Level the machine by adjusting the two front feet. Use a spirit level.
Espresso
Lungo
Hot Chocolate
Cappuccino
CafĂŠ Au Lait
Mocha
Hot Water
Latte
Hot Water
NOTE: Be very careful, the machine has to be well levelled!
3. Connect the machine to the main water outlet.
Filter (optional) Flood stopper (optional) Connector of water hose
4. Fill potable water into the water tank if the machine will be operated without direct water connection.
max.
10
5. Plug the power cable and turn the machine ON using the power button at the back.
INITIAL INSTALLATION 4.3 MACHINE INTERFACE
4
NOTE: The mapping of each key can be programmed (see “PROGRAMMING“, page 33). NOTE: If any key is not working, see also chapter “TROUBLESHOOTING“, page 58 The machine has an interface with 8 selection buttons on the front side and an interface with 2 buttons and 1 USB port on the door inside on the machine backside. Beverage Selection Keys 8 selection buttons, that are used for the preparation of different beverage types. Each button can be assigned up to two recipes. If no recipe is assigned to a button or if an assigned beverage can not be extracted due to violated preconditions, the illumination of that button is then turned OFF. If the machine is ready for beverage extraction, the button is illuminated. During beverage extraction, the illumination is blinking.
1 3
Espresso
Cappuccino
Lungo
Café Au Lait
Hot Chocolate
Latte
2 4
Mocha
Hot Water
Preselection Keys
1 4 selection buttons have a speciic number 3 which refers to speciic menu points. An active preselection keys illumination is ON. Pressing the preselection key activates preselection mode; this is indicated by a blinking illumination. The preselection mode stays active for a conigurable time (default: 12s).
Hot water Key Any selection button can be programed as hot water key. If active, pressing the hot water key starts the dispensing hot water on the machines hot water outlet. Releasing the hot water key stops dispensing hot water. An active hot water keys illumination is ON. When key is pressed, the keys illumination is blinking. Rinse Key Located at the backside of the door PCB and accessible only if the door is open. Rinsing rinses all available mixers according to set parameters in the coniguration ile. If rinsing is available the rinse key is illuminated, when being pressed, the rinsing process is started and the illumination is blinking during the whole rinsing process.
Cappuccino
Lungo
Café Au Lait
Hot Chocolate
Latte
Menu Navigation
2 4
Mocha
Hot Water
Key number
Previous
1
Next
2
Exit
3
Enter
4
RINSING
During menu mode the keys are used to: - navigate between the different levels of the menus - conirm or abort settings The mapping of each key differs from menu to menu.
Espresso
11
4
INITIAL INSTALLATION 4.4 INSTALLATION AND CONFIGURATION MAIN STEPS NOTE: The Technician needs to brand the machine on both side panels (left and right) and to customize menu selection panel for local customization. WARNING: Hot water injury. NOTE: Nestlé Professional Beverage Studio is an online web site tool used to set up and conigure the machine. For example: settings, recipe, coniguration, … 1. Plug in USB stick. The technician menu is shown. USB key is conigured via Nestlé Professional Beverage Studio. 2. Check whether the machine irmware version corresponds to the machine on Nestlé Professional Beverage Studio: a.) If yes: proceed with step 3; b.) If no: update the machine irmware version; then proceed with step 3. 3. Synchronize the machine with a PoC created via NPBS or a default coniguration. To synchronize the machine via USB key: Navigate to menu “E Data Exchange“. Then go to “E1 Do sync”. Then register it via Nestlé Professional Beverage Studio, see manual for the Nestlé Professional Beverage Studio.
Menu E Data Exchange Menu E1 Do Sync
4. Fill the water tank up to the indication for maximum water amount. max.
5. Navigate to menu “F Installation“. Then go to “F2 Do irst illing”. This is a closed circuit, thus no need to place a bucket. The air should be released, but no water. The display shows illing boiler. The display shows illing pipes. 6. When display shows, that illing is complete and selection button 4 is illuminated, press selection button 4.
7. Calibrate water pump (see “5.1 WATER PUMP CALIBRATION“, page 17). NOTE: Water calibration is preferable done with hot water: wait a few minutes before heating up.
12
Menu F Installation Menu F2 Do first filling
INITIAL INSTALLATION 4.4 INSTALLATION AND CONFIGURATION MAIN STEPS
4
WARNING: Hot water injury. To change the targeted value for the beverage it is required to calibrate low meter. Precondition: • Fluid system is full • Water temperature in boiler has reached setpoint (machine is ready for dispensation) • Drip tray is placed an not full • Water tank is inserted and illed suficiently 8. Navigate to “Menu B Maintenance”. Then go to “B5 Cal. Flow meter”. 9. Follow the message instructions on display: • Ensure manifold is mounted. Press preselection key number 4 for ENTER to acknowledge. • If the door is open at this stage, a message appears asking the user to close the door. Close the door or insert the door tool. Press preselection key number 4 for ENTER to acknowledge • Now some hot water is dispensed. Discard this water. • Place empty pot beneath outlet. Press preselection key number 4 for ENTER to acknowledge. Some hot water lows into pot. • An underlined value appears on display, for example: 2 0 0 . 5 ml 10. Measure the amount of water in the pot with an accuracy of ± 5 ml. 11. If the measured value matches the value on the display proceed with next step. If it is not so, align value on display with the measured value. Therefore press preselection keys, see table besides. Press preselection key 1 or preselection key 2 to navigate through the tens of digit. Press on preselection key 3 or 4 to change the value of the digit number. 12. To validate a value: Press on preselection key 1 or on preselection key 2 as many times, so that all underlying lines are blinking. Then press on preselection key number 4 for ENTER to acknowledge.
Menu B Maintenance
Menu B5 Cal. Flow meter
200.5 ml _____
Navigation
Key number
navigate tens digit to the left
1
navigate tens digit to the right
2
decreases the value
3
increases the value
4
13. Calibrate canister motor (see “5.2 CANISTER MOTOR CALIBRATION“, page 18). 14. Exit the menu. 15. Unplug USB stick. The machine control starts up.
13
4
INITIAL INSTALLATION 4.5 USER LEVELS−OVERVIEW The following user levels are implemented in the machine software:
4.6 USER LEVELS−CONSUMER VIEW
LC-Display Buttons Espresso
Lungo
Hot Chocolate
Latte
Cappuccino
Café Au Lait
Button LED
Mocha
Hot Water
Consumer
Platform:: Vending Machine System
This diagram describes the view of the consumer. The consumer is the person that consumes a beverage. • Chooses beverage by pressing the front door buttons. • Reads restricted status messages in the display.
14
INITIAL INSTALLATION 4.7 USER LEVELS−OPERATOR VIEW
4
Operator p PPush-Button L Menu on LC-Display Buttons Espresso
Lungo
Hot Chocolate
Latte
Cappuccino
Café Au Lait
Button LE LED
Mocha
Hot Water
Operator
External::Key
Platform:: Vending Machine System
This diagram describes the view of the operator. The operator is the person that has to clean and support the machine during the day. • Reads sales counter and free beverage counter from machine over the display. • Reills the powder canister and resets the canister decounter. • Rinses with hot water. • Reills water tank. • Reads the error messages in the display when customer only gets “Error“, the operator gets the detailed information what kind of error is present. • Tests beverages without sales data counter going up. • Enables and disables the child lock functionality.
15
4
INITIAL INSTALLATION 4.8 USER LEVELS−TECHNICIAN VIEW
Nestlé Professional Beverage Studio EExternal::Service Provider GPRS
GPRS
Door Swit Switch Bypass Espresso
Lungo
Hot Chocolate
Latte
Café Au Lait
Mocha
Hot Water
plug/unplug plug/unplug
Cappuccino
External::Door Switch Jumper Technician M Memory Stick Interface External::Technician Key
This diagram describes the view of a technician. The technician is a trained person that does the installation and technical maintenance of the machine. • Store recipes on the machine over the electronic interface. • Reads/Resets sales counter and free beverage from machine over the electronic interface. • Store a new language on the machine over the electronic interface. • Receives information over the electronic interface, when canisters are empty, or when descaling is needed, or when maintenance is needed. • Receives error message over the electronic interface. • Calibrates water outlet • Calibrates powder outlet • Adjusts date and time • Sets child lock functionality • Sets product decounter • Sets rinsing reminder • Sets service reminder for descaling • Tests beverage for each selection
16
CALIBRATION 5.1 WATER PUMP CALIBRATION
5
WARNING: Hot water injury. NOTE: Calibration is done during irst installation. It may be repeated in case of pump change. Precondition: Bucket with a capacity of minimum 1.5 l and water tank illed on maximum level. 1. Unlock front door with key. Push locking button and open front door.
Espresso
Lungo
Hot Chocolate
Latte
Cappuccino
Café Au Lait
Mocha
Hot Water
USB
2. Insert valid USB stick in the programming panel connector. Technician menu is shown on display.
3. In the operating menu navigate to “Menu B Maintenance” (see “9.3 SUBMENU B− MAINTENANCE“, page 36). 4. Go to “Menu B4 Cal. Fluid system”. The calibration of the irst luid starts.
Menu B Maintenance
Menu B4 Cal.Fluid system
5. Place the bucket under the manifold outlet. 6. When display appears: “operation done and validate at the end” remove cup, discard water and clean drip tray.
7. Remove USB stick. 8. Close and lock front door.
Espresso
Lungo
Hot Chocolate
Latte
Cappuccino
Café Au Lait
Mocha
Hot Water
17
5
CALIBRATION 5.2 CANISTER MOTOR CALIBRATION Wash hands thoroughly with water and soap before handling the machine and the products. Only use potable water to clean and ill the machine. NOTE: • Some products may contain allergens (substances that trigger allergic reaction). Please check the allergen declaration on the product packaging. • In order to avoid cross contamination within the machine: ensure that the color of the locator and the connector inside the machine match. • If cross contamination occurs clean all affected parts and refer to section 9 “PROGRAMMING“, page 33. • Use only Nestlé Professional products approved for use with this machine. Do not substitute or mix products. NOTE: This calibration is done during irst installation. It may be repeated in case of motor or product change. This calibration affects dosing of powder. Precondition: Appropriate container to collect the powder is available. 1. Unlock front door with key. Push locking button and open front door.
Espresso
Lungo
Hot Chocolate
Latte
Cappuccino
Café Au Lait
Mocha
Hot Water
2. Remove canister 1, 2, 3 and/or 4. 3. Open lid and ill canister(s) with proper new powder up to the indication for maximum powder amount.
max.
4. Close canister(s) with lid. 5. Shake gently to equalize. 6. Remove manifold, powder chute and mixing bowl.
NOTE: In order to avoid cross contamination within the machine: ensure that the color of the locator and the connector inside the machine match. 7. Put the canister back in the correct place. Ensure correct connection with the powder motor.
18
CALIBRATION 5.2 CANISTER MOTOR CALIBRATION
5
USB
8. Insert valid USB stick in the programming panel connector. Technician menu is shown on display.
9. Put the canister opening key out of its support. 10. Place the canister opening key on the outlet of the canister. Afterwards place the container under the free low of powder.
Menu B6 11. In the operating menu navigate to “Menu B Maintenance”. There choose a canister you want to calibrate. For canister 1 do as follows: Cal. Canister 1 • Go to “Menu B6 Calibrate Canister 1” NOTE: For canisters 2, 3 and 4, see section “9.3 SUBMENU B−MAINTENANCE“, page 35. 12. Press Enter. The calibration of the canister starts. The powder lows into the container.
15. Reinsert mixing bowl, powder chute and manifold. 16. Remove the canister opening key. Put it back on support. Clean the surface. 17. Remove USB stick. 18. Go to menu “Exit”. 19. Close and lock front door.
USB
13. After the free low of powder has stopped, do as follows for canister 1: • Go to “Menu B7 Prod. Cal. Can 1”, follow step 1 section 5.3, page 20. • Go to “Menu B8 Check Can 1”, follow step 2 section 5.3, page 20. NOTE: For canisters 2, 3 and 4, see section 5.3, page 20. 14. In case you want to calibrate a further canister, return to step 11. Otherwise proceed with step 15.
Menu B7 Prod. Cal. Can 1
Menu B8 Check Can 1
Espresso
Lungo
Hot Chocolate
Latte
Cappuccino
Café Au Lait
Mocha
Hot Water
19
5
CALIBRATION 5.3 POWDER CHECK CALIBRATION Wash hands thoroughly with water and soap before handling the machine and the products. Only use potable water to clean and ill the machine. NOTE: • Some products may contain allergens (substances that trigger allergic reaction). Please check the allergen declaration on the product packaging. • In order to avoid cross contamination within the machine: ensure that the color of the locator and the connector inside the machine match. • If cross contamination occurs clean all affected parts and refer to section 9 “PROGRAMMING“, page 33. • Use only Nestlé Professional products approved for use with this machine. Do not substitute or mix products. Canister 1–Calibrate Motor Precondition: • Insert door tool • Suficiently ill the canister with powder 1. To adjust weight of dispensed powder navigate to “Menu B Maintenance” and go to “Menu B7 Prod. Cal. Can 1” (see section “9.3 SUBMENU B−MAINTENANCE“, page 35 ). • Press Enter key. The machine dispenses powder during 5s with a duty cycle of 50 % • Discard the dispensed powder. • Press Enter key. The machine dispenses powder during 15 s with a duty cycle of 50 % into the users cup. • Measure the weight of the dispensed powder. • Enter the measured weight via User Interface into the machine. For how to enter values into User Interface, see step 11 in section “4.4 INSTALLATION AND CONFIGIURATION MAIN STEPS“, page 13. Canister 1–Check Weight 2. Navigate to “Menu B Maintenance” and go to “Menu B8 Check Can 1” (see section “9.3 SUBMENU B−MAINTEtNANCE“, page 35 ). • Press Enter key. The machine dispenses during 10 s the amount of 5 g of powder into the users cup. • Measure the weight of the thus dispensed powder measurement does not yield 5 g, go back to previous step Calibrate motor. Canister 2–Calibrate Motor 3. If the weight is not correct navigate to “Menu B Maintenance” and go to “Menu B10 Prod. Cal. Can 2” (see section “9.3 SUBMENU B− MAINTENANCE“, page 35 ). Follow procedure as described in step 1.
20
Menu B Maintenance
Menu B7 Prod. Cal. Can 1
Menu B Maintenance
Menu B8 Check Can 1
Menu B Maintenance
Menu B10 Prod. Cal. Can 2
CALIBRATION 5.3 POWDER CHECK CALIBRATION Canister 2–Check Weight 4. Navigate to “Menu B Maintenance” and go to “Menu B11 Check Can 2” (see section “9.3 SUBMENU B−MAINTENANCE“, page 35 ). Follow procedure as described in step 2.
Canister 3–Calibrate Motor 5. If the weight is not correct navigate to “Menu B Maintenance” and go to “Menu B13 Prod. Cal. Can 3” (see section “9.3 SUBMENU B− MAINTENANCE“, page 35 ). Follow procedure as described in step 1.
Canister 3–Check Weight 6. Navigate to “Menu B Maintenance” and go to “Menu B14 Check Can 3” (see section “9.3 SUBMENU B−MAINTENANCE“, page 35 ). Follow procedure as described in step 2.
Canister 4–Calibrate Motor 7. If the weight is not correct navigate to “Menu B Maintenance” and go to “Menu B16 Prod. Cal. Can 4” (see section “9.3 SUBMENU B− MAINTENANCE“, page 35 ). Follow procedure as described in step 1.
Canister 4–Check Weight 8. Navigate to “Menu B Maintenance” and go to “Menu B17 Check Can 4” (see section “9.3 SUBMENU B−MAINTENANCE“, page 35 ). Follow procedure as described in step 2.
5 Menu B Maintenance
Menu B11 Check Can 2
Menu B Maintenance
Menu B13 Prod. Cal. Can 3
Menu B Maintenance
Menu B14 Check Can 3
Menu B Maintenance
Menu B16 Prod. Cal. Can 4
Menu B Maintenance
Menu B17 Check Can 4
21
6
TEST BEVERAGE
1. Unlock and open front door with key. Push locking button and open front door. Espresso
Lungo
Cappuccino
Café Au Lait
Hot Chocolate
Latte
Mocha
Hot Water
2. Insert valid USB stick. Technician menu is shown on display. Espresso
USB
Lungo
3. Close and lock door.
Hot Chocolate
Latte
4. In “Menu D Test machine” select “Menu D... Test Beverage...”. 5. Consume beverage.
Cappuccino
Café Au Lait
Mocha
Hot Water
Menu D Test Beverages
6. Repeat steps 4 and 5 for further beverage tests. Otherwise exit menu. Menu D... NOTE: To modify the amount of beverage. Navigate in “Menu Test Beverage... D Test machine” select “Scale factor” of the particular recipe, see section “9.5 SUBMENU D−TEST BEVERAGE“, page 38.
7. Unlock and open front door with key. Push locking button and open front door. Espresso
Lungo
Hot Chocolate
Latte
Cappuccino
Café Au Lait
Mocha
Hot Water
9. Close and lock door.
22
USB
8. Insert valid USB stick. Technician menu is shown on display. Espresso
Lungo
Hot Chocolate
Latte
Cappuccino
Café Au Lait
Mocha
Hot Water
WATER MANAGEMENT 7.1 WATER DRAINAGE
7
WARNING: • Do not touch live parts or circuit board. Make sure the water lows out of the machine into a bucket and does not spatter or low into the interior of the machine. In case water or any part falls into the interior of the machine turn machine off and remove item. • Hot water injury. NOTE: This machine is intended to function with potable water as deined by local regulations and/ or WHO/FAO regulations. Where iltration is required for reduction of scale, please consult the Nestlé Professional water management tool. Please visit: http://www.watermanagementtool.com/wmt/Index NOTE: Once the water draining process is started, it cannot be stopped. 1. Remove back panel. 2. Fold out the drainage tube and remove plug. Put drainage tube into a bucket (minimum volume 1.5 liter).
3. Unlock and open front door with key. Push locking button and open front door. Espresso
Cappuccino
Lungo
Café Au Lait
Hot Chocolate
Latte
Mocha
Hot Water
USB
4. Insert valid USB stick. Technician menu is shown on display.
5. Navigate to “Menu F Installation” and go to “Menu F3 Drain machine” (see section “9.7 SUBMENU F−INSTALLATION“, page 43). Press Enter key.
Menu F Installation
Menu F3 Drain machine
23
7
WATER MANAGEMENT 7.1 WATER DRAINAGE
6. Drainage of machine starts. Fix position of drainage tube during drainage procedure. The water lows into the bucket.
7. After the low of the water has stopped, close the drainage tube with the plug. 8. Fold in the drainage tube into the machine housing and reassemble back panel. 9. Remove the bucket and discard the water.
10. Remove USB stick. USB
11. Close and lock front door. Espresso
Lungo
Hot Chocolate
Latte
24
Cappuccino
CafĂŠ Au Lait
Mocha
Hot Water
WATER MANAGEMENT 7.2 DESCALING
7
WARNING: Hot water injury. CAUTION: Follow instructions from manufacturer for the descaling agent. Use protection gloves specially designed for handling chemicals. NOTE: The descaling frequency should be at least one time every 3 months. Its frequency depends on water hardness and the number of dispensed cups. 1. Descaling is required, if this message is displayed “Service Required”. 2. Unlock front door with key. Push locking button and open front door.
Descaling Required
Espresso
Cappuccino
Lungo
Café Au Lait
Hot Chocolate
Mocha
Latte
Hot Water
3. Remove all canisters. Remove and open lid of water tank.
Use protection gloves specially designed for handling chemicals. 4. Prepare the descaling solution according to the instructions in “10.5 GENERAL DISINFECTION PROCEDURE“, page 52. Mix 1.5 liter fresh, drinking water with descaler in a measuring cup. 5. Pour descaling solution into water tank and reinsert water tank into the machine.
r
Descale
OPERATOR
6. Press OPERATOR button.
7. Close and lock front door. Espresso
Lungo
8. Place a bucket (minimum 1.5 litre) on the drip tray grid.
Hot Chocolate
Latte
Espresso
Lungo
Hot Chocolate
Latte
Cappuccino
Café Au Lait
Mocha
Hot Water
Cappuccino
Café Au Lait
Mocha
Hot Water
25
7
WATER MANAGEMENT 7.2 DESCALING
9. Navigate to “Menu B Maintenance” and go to “Menu B2 Do descaling” (see “9.3 SUBMENU B−MAINTENANCE“, page 35). Press Enter key. Follow instruction on the LCD screen, reilling of water tank is required.
10. Descaling of machine starts. On the display appears the message “Descaling in progress“. 11. Descaling process is inished when message “Descaling done, Rinse water tank“ appears.
Menu B Maintenance
Menu B2 Do descaling
Espresso
Descaling in progress
Lungo
Hot Chocolate
Latte
Espresso
Lungo
Hot Chocolate
Espresso
Lungo
Hot Chocolate
Mocha
Hot Water
13. Unlock front door with key. Push locking button and open front door.
Latte
Cappuccino
Café Au Lait
Latte
26
Mocha
Hot Water
Descaling done e Rinse water tank ank
12. Remove the bucket. Discard water.
14. Take water tank out. Rinse and reill it with fresh potable water.
Cappuccino
Café Au Lait
Cappuccino
Café Au Lait
Mocha
Hot Water
max.
WATER MANAGEMENT 7.2 DESCALING
7
15. Insert water tank.
RINSING
16. Place a bucket (min. 1.5 litre) on the drip tray grid.
17. The automatic rinse process will start by rinsing mixing bowl 1, followed by mixing bowl 2 etc. (check display). 18. Discard water.
19. Reinsert canisters.
20. Close and lock front door.
Espresso
Lungo
Hot Chocolate
Latte
Cappuccino
CafĂŠ Au Lait
Mocha
Hot Water
27
8
PRODUCT MANAGEMENT 8.1 REFILLING INGREDIENTS Wash hands thoroughly with water and soap before handling the machine and the products. Only use potable water to clean and ill the machine. NOTE: • Use only Nestlé Professional products approved for use with this machine. Do not substitute or mix products. • Some products may contain allergens (substances that trigger allergic reaction). Please check the allergen declaration on the product packaging. • Store Nestlé Professional approved products in a cool and dry area and follow the instructions on the product packaging. • In order to avoid cross contamination within the machine: ensure that the color of the locator and the connector inside the machine match. If cross contamination occurs refer to section 10 “CLEANING & MAINTENANCE“, page 46, and clean all affected parts.
1. If this message is displayed, reilling of product is needed.
Refill Canister [Product Name]
2. Unlock front door with key. Push locking button and open front door. Espresso
Lungo
Hot Chocolate
Latte
3. Remove the canister.
4. Before opening shake the canister to force all remaining powder down the delivery screw.
28
Cappuccino
Café Au Lait
Mocha
Hot Water
PRODUCT MANAGEMENT 8.1 REFILLING INGREDIENTS
8
5. Open lid and ill canister with powder up to the indication for maximum powder amount. Use only Nestlé Professional products approved for use with this machine. Do not substitute or mix products.
max.
6. Close canister with lid. 7. Shake gently to equalize powder level.
NOTE: In order to avoid cross contamination within the machine: ensure that the color of the locator and the connector inside the machine match. If cross contamination occurs refer to section 10 “CLEANING & MAINTENANCE“, page 46, and clean all affected parts.
8. Put the canister back in the correct place. The colors of the canister outlet part and the connector inside the machine have to it. Ensure correct connection with the powder motor.
9. Close and lock front door.
Espresso
Lungo
Hot Chocolate
Latte
Cappuccino
Café Au Lait
Mocha
Hot Water
29
8
PRODUCT MANAGEMENT 8.2 REPLACING POWDER Wash hands thoroughly with water and soap before handling the machine and the products. Only use potable water to clean and ill the machine. NOTE: • Some products may contain allergens (substances that trigger allergic reaction). Please check the allergen declaration on the product packaging. • In order to avoid cross contamination within the machine: ensure that the color of the locator and the connector inside the machine match. • If cross contamination occurs clean all affected parts and refer to section 10 “CLEANING & MAINTENANCE“, page 46. • Use only Nestlé Professional products approved for use with this machine. Do not substitute or mix products. 1. Unlock front door with key. Push locking button and open front door. 2. Establish a connection with Nestlé Professional Beverage Studio coniguration and recipe.
Espresso
Lungo
Hot Chocolate
Latte
Cappuccino
Café Au Lait
Mocha
Hot Water
3. Remove the canister.
4. Place the canister over a dust bin. Open lid. Discard the rest of the powder into the dust bin. 5. Wet clean canister, see section 10 “CLEANING & MAINTENANCE“, page 46.
6. Remove manifold and demount in single parts: • Manifold slider (1) • Manifold lid (2) • Manifold (3) • Manifold handle (4)
30
1 2 3 4
PRODUCT MANAGEMENT 8.2 REPLACING POWDER
7. Push down mixing bowl handle, remove mixing bowl and demount in single parts: • Powder chute (5) • Mixing bowl (6) • Sealing (7) • Mixing bowl back plate (Impeller) (8) • Steam box
8 5 6 7 8
8. Wet clean all parts. For more information on how to clean, refer to section 10 “CLEANING & MAINTENANCE“, page 46.
9. Especially clean the low hole of the mixing bowl with the special cleaning brush. 10. Rinse with clean water and wipe dry or air dry completely before reassembling, refer to section 10 “CLEANING & MAINTENANCE“, page 46.
11. Open lid and ill canister with appropriate new powder up to the limit.
max.
12. Close canister with lid. 13. Shake gently to equalize.
31
8
PRODUCT MANAGEMENT 8.2 REPLACING POWDER
NOTE: In order to avoid cross contamination within the machine: ensure that the color of the locator and the connector inside the machine match.
IMPORTANT: All parts must be totally dry before reassembling. 14. Reassemble and reinsert all the parts: • Reassemble and reinsert steam box • Reinsert canisters
• Reassemble and reinsert mixing bowls
• Reassemble and reinsert manifold
15. Close and lock front door. Espresso
Lungo
Hot Chocolate
Latte
32
Cappuccino
Café Au Lait
Mocha
Hot Water
PROGRAMMING 9.1 MAIN MENU
9
OPERATOR
Previous 1
Next 2
3 Exit
Espresso
Cappuccino
Lungo
CafĂŠ Au Lait
Hot Chocolate
Latte
Mocha
Hot Water
4 Enter
Menu A Status
Status, see page 34
Menu B Maintenance
Maintenance, see page 35
Menu C Settings
Settings, see page 37
Menu D Test Beverages
Test beverages, see page 38
Menu E Data Exchange
Exchange data, see page 42
Menu F Installation
Installation, see page 43
Menu G Factory Setup
Factory setup, see page 44
Exiting menu
Exit menu
access only for technician level (valid USB stick needed)
USB
access for operator & technician level
33
9
PROGRAMMING 9.2 SUBMENU A−STATUS
Previous 1
Menu A Status
Next 2
3 Exit
Espresso
Cappuccino
Lungo
CafĂŠ Au Lait
Hot Chocolate
Latte
Mocha
Hot Water
4 Enter
Menu A1 Sold Beverages
Shows list with total and recipe related counter for each sold beverage.
Menu A2 Warnings
List with pending warnings. Jump out of the list and in again to refresh with latest status. System warnings a listed with dedicated code.
Menu A3 Errors
List with pending warnings. Jump out of the list and in again to refresh with latest status.
Menu A4 Maintenance status
Lists for the activities descaling, replace ilter and rinse the duration or number of beverages since activity was last executed.
Menu A5 Reminder status
Lists for the activities descaling, replace ilter and rinse the duration or number of beverages when activity is next time required. A value is only shown when the reminder is activated.
Menu A6 Shows list with total and recipe related counter for Prepared Beverages each prepared beverage (includes test recipes). Menu A7 Machine Info
Show machine type, boiler type, serial number.
Menu A8 Version Info
Show version information of main software, HMI software, Machine control and Door PCB (assembly revision). Shows the telemetry (GPRS-Modem) status:
Menu A9 Modem: enabled | disabled | not responding! Telemetry Status SIM-Card: installed | missing
Signal [%]: <0 .. 100> Coniguration: valid | invalid | testing.. Compatibility: compatible | incompatible Drv.Ver.Machine: <version number> Drv.Ver.Modem: <version number> App.Ver.Modem: <version string>
access only for technician level (valid USB stick needed)
34
USB
access for operator & technician level
PROGRAMMING 9.3 SUBMENU Bâ&#x2C6;&#x2019;MAINTENANCE
9 Previous 1
Menu B Maintenance
Next 2
3 Exit
Menu B1
Reset rinsing reminder
Espresso
Cappuccino
Lungo
CafĂŠ Au Lait
Hot Chocolate
Latte
Mocha
Hot Water
4 Enter
Reset rinsing reminder
Menu B2 Do descaling
Start descaling process
Menu B3 Replace filter
Start water ilter activity after replacing the ilter
Menu B4 Cal.Fluid system
Starts calibration process of all luid paths
Menu B5 Cal. Flow meter
Starts calibration process of low meter
Menu B6 Cal. Canister 1
Start calibration process of Canister 1.
Menu B7 Prod. Cal. Can 1
Start product dosing calibration Canister 1 (compensation of density variation).
Menu B8 Check Can 1
Check dosing accuracy of Canister 1
Menu B9 Cal. Canister 2
Start calibration process of Canister 2
Menu B10-B17 ...
...
access only for technician level (valid USB stick needed)
USB
access for operator & technician level
35
9
PROGRAMMING 9.3 SUBMENU Bâ&#x2C6;&#x2019;MAINTENANCE Previous 1
Menu B Maintenance
Next 2
3 Exit
Espresso
Cappuccino
Lungo
CafĂŠ Au Lait
Hot Chocolate
Latte
Mocha
Hot Water
Menu B1-9 ... Menu B10 Prod. Cal. Can 2
Start product dosing calibration Canister 2 (compensation of density variation).
Menu B11 Check Can 2
Check dosing accuracy of Canister 2
Menu B12 Cal. Canister 3
Start calibration process of Canister 3
Menu B13 Prod. Cal. Can 3
Start product dosing calibration Canister 3 (compensation of density variation).
Menu B14 Check Can 3
Check dosing accuracy of Canister 3
Menu B15 Cal. Canister 4
Start calibration process of Canister 4
Menu B16 Prod. Cal. Can 4
Start product dosing calibration Canister 4 (compensation of density variation).
Menu B17 Check Can 4
Check dosing accuracy of Canister 4
access only for technician level (valid USB stick needed)
36
USB
access for operator & technician level
4 Enter
PROGRAMMING 9.4 SUBMENU C−SETTINGS
9 Previous 1
Menu C Settings
Next 2
3 Exit
Espresso
Cappuccino
Lungo
Café Au Lait
Hot Chocolate
Latte
Mocha
Hot Water
Menu C1 Child Lock
Child lock: Enable, Disable
Menu C2 Plumbed Version
Plumbed version: Enable, Disable
4 Enter
access only for technician level (valid USB stick needed)
USB
access for operator & technician level
37
9
PROGRAMMING 9.5 SUBMENU Dâ&#x2C6;&#x2019;TEST BEVERAGE Previous 1 Menu D Test Beverage
Next 2
3 Exit
Cappuccino
Lungo
CafĂŠ Au Lait
Hot Chocolate
Latte
Mocha
Hot Water
Menu D1 Test Beverage 1
Start extraction beverage of recipe 1 (no increment of sales counter)
Menu D2 Scale factor B1
Set scale factor of recipe 1
Menu D3 Test Beverage 2
Start extraction beverage of recipe 2 (no increment of sales counter)
Menu D4 Scale factor B2
Set scale factor of recipe 2
Menu D5 Test Beverage 3
Start extraction beverage of recipe 3 (no increment of sales counter)
Menu D6 Scale factor B3
Set scale factor of recipe 3
Menu D7 Test Beverage 4
Start extraction beverage of recipe 4 (no increment of sales counter)
Menu D8 Scale factor B4
Set scale factor of recipe 4
Menu D9 Test Beverage 5
Start extraction beverage of recipe 5 (no increment of sales counter)
Menu D10-D32 ...
access only for technician level (valid USB stick needed)
USB
access for operator & technician level
38
Espresso
4 Enter
PROGRAMMING 9.5 SUBMENU Dâ&#x2C6;&#x2019;TEST BEVERAGE
9 Previous 1
Menu D Test Beverage
Next 2
3 Exit
Espresso
Cappuccino
Lungo
CafĂŠ Au Lait
Hot Chocolate
Latte
Mocha
Hot Water
4 Enter
Menu D1-D9 ... Menu D10 Scale factor B5
Set scale factor of recipe 5
Menu D11 Test Beverage 6
Start extraction beverage of recipe 6 (no increment of sales counter)
Menu D12 Scale factor B6
Set scale factor of recipe 6
Menu D13 Test Beverage 7
Start extraction beverage of recipe 7 (no increment of sales counter)
Menu D14 Scale factor B7
Set scale factor of recipe 7
Menu D15 Test Beverage 8
Start extraction beverage of recipe 8 (no increment of sales counter)
Menu D16 Scale factor B8
Set scale factor of recipe 8
Menu D17 Test Beverage 9
Start extraction beverage of recipe 9 (no increment of sales counter)
Menu D18-D32 ...
access only for technician level (valid USB stick needed)
USB
access for operator & technician level
39
9
PROGRAMMING 9.5 SUBMENU Dâ&#x2C6;&#x2019;TEST BEVERAGE Previous 1 Menu D Test Beverage
Next 2
3 Exit
Espresso
Cappuccino
Lungo
CafĂŠ Au Lait
Hot Chocolate
Latte
Mocha
Hot Water
Menu D1-D17 ... Menu D18 Scale factor B9
Set scale factor of recipe 9
Menu D19 Test Beverage 10
Start extraction beverage of recipe 10 (no increment of sales counter)
Menu D20 Scale factor B10
Set scale factor of recipe 10
Menu D21 Test Beverage 11
Start extraction beverage of recipe 11 (no increment of sales counter)
Menu D22 Scale factor B11
Set scale factor of recipe 11
Menu D23 Test Beverage 12
Start extraction beverage of recipe 12 (no increment of sales counter)
Menu D24 Scale factor B12
Set scale factor of recipe 12
Menu D25 Test Beverage 13
Start extraction beverage of recipe 13 (no increment of sales counter)
Menu D26-D32 ...
access only for technician level (valid USB stick needed)
40
USB
access for operator & technician level
4 Enter
PROGRAMMING 9.5 SUBMENU Dâ&#x2C6;&#x2019;TEST BEVERAGE
9 Previous 1
Menu D Test Beverage
Next 2
3 Exit
Espresso
Cappuccino
Lungo
CafĂŠ Au Lait
Hot Chocolate
Latte
Mocha
Hot Water
4 Enter
Menu D1-D25 ... Menu D26 Scale factor B13
Set scale factor of recipe 13
Menu D27 Test Beverage 14
Start extraction beverage of recipe 14 (no increment of sales counter)
Menu D28 Scale factor B14
Set scale factor of recipe 14
Menu D29 Test Beverage 15
Start extraction beverage of recipe 15 (no increment of sales counter)
Menu D30 Scale factor B15
Set scale factor of recipe 15
Menu D31 Test Beverage 16
Start extraction beverage of recipe 16 (no increment of sales counter)
Menu D32 Scale factor B16
Set scale factor of recipe 16
access only for technician level (valid USB stick needed)
USB
access for operator & technician level
41
9
PROGRAMMING 9.6 SUBMENU E−UPDATE MACHINE Previous 1
Menu E Data Exchange
Next 2
3 Exit
Cappuccino
Lungo
Café Au Lait
Hot Chocolate
Latte
Mocha
Hot Water
Menu E1 Do Sync
Start synchronization process with Nestlé Professional Beverage Studio sync package on USB stick.
Menu E2 Export data
Start manual job. Select as a irst step destination USB stick or telemetry connection to transfer the data to Nestlé Professional Beverage Studio.
Menu E3 Telemetry import
Conirm pending telemetry job to import new recipes, machine coniguration, language iles.
access only for technician level (valid USB stick needed)
USB
access for operator & technician level
42
Espresso
4 Enter
PROGRAMMING 9.7 SUBMENU F−INSTALLATION
9 Previous 1
Menu F Installation
Next 2
3 Exit
Espresso
Cappuccino
Lungo
Café Au Lait
Hot Chocolate
Latte
Mocha
Hot Water
4 Enter
Menu F1 Select Language
Select the language
Menu F2 Do first filling
Start irst illing process
Menu F3 Drain machine
Start draining activity
Menu F4 Check telemetry
Check full telemetry chain by sending ping-message to NTP (Nestlé Telemetry Platform) and wait till response is received.
Menu F5 Update machine
Update software of machine without involving Nestlé Professional Beverage Studio
Menu F6 Exp. Debug Data
Creates a backup of the machine’s ile system to the USB stick as an encrypted archive e.g. Snapshot_A 840_1113092400051_3.0_2014_01_21T09_02_12.nmd
access only for technician level (valid USB stick needed)
USB
access for operator & technician level
43
9
PROGRAMMING 9.8 SUBMENU G−FACTORY SETUP Previous 1 Menu G Factory setup
Next 2
3 Exit
Cappuccino
Lungo
Café Au Lait
Hot Chocolate
Latte
Mocha
Hot Water
4 Enter
Menu G1 Allow 1. Sync.
Machine accepts (again) a irst/generic sync package on next sync (ile with 0 in name).
Menu G2 Allow old Sync.
Machine accepts an older or equal sync package compared to last executed sync.
Menu G3 Reset S.L.E.P.
Reset the stored S.L.E.P. pattern (power saving) and restart self-learning energy saving process again.
Menu G4 Reset local conf
Reset all local coniguration to default: Local coniguration (Plumbed, Child Lock, Language) and Beverage scale factors Reset all POC related data (Machine is in state as it was shipped irst time to the POC). All local and Nestlé Professional Beverage Studio related data is deleted.
Menu G5 Reset POC Menu G6 Set time/date
Adjust UTC time and date
Menu G7 Set serial number
Set the machine serial number. The number must be entered twice, to reduce risk of entering wrong values.
Menu G8 Set boiler type
Select the boiler type
access only for technician level (valid USB stick needed)
USB
access for operator & technician level
44
Espresso
PROGRAMMING 9.9 LED
9 LED 2 LED 1
There are multiple LEDs mounted on the PCB indicating the boards status. â&#x20AC;˘ 7 green LEDs for power levels (voltage) â&#x20AC;˘ 1 blue & 1 red LED together encoding the basic software status NOTE: LED color may differ. Therefore refer to position of LED.
Blue LED (Status LED 1, D3) Red LED (Status LED 2, D4)
Explanation of LED Blinking No blinking period Fast blinking period: about 1 second Slow blinking period: about 2 seconds
Blue LED (Status LED 1, D3)
Red LED (Status LED 2, D4)
Explanation of LED Blinking
Off
Off
Machine is turned off or is in state right after power up
Off
On
Machine has started/ runs boot loader
On
Off
Machine starts loading/ loads a new irmware into FLASH (optional step)
Off
On
Machine has entered/executes base setup phase
On
Off
Machine has completely inished setup and is now ready for normal operation
On
On
A fatal software error condition has occurred; the software/the machine has been halted
45
10
CLEANING & MAINTENANCE 10.1 DAILY–MIDDLE AREA
Turn off the machine before cleaning. Wash hands thoroughly with water and soap before handling the machine and the products. Only use potable water to clean and ill the machine. Use as cleaning material: Single use paper towels, brushes, detergent, clean water and disinfectant. Use protection gloves specially designed for handling chemicals. A) Manifold, Mixing bowl, Inside machine, Steam box 1. Unlock front door with key. Push locking button and open front door. Espresso
Lungo
Hot Chocolate
Latte
2. Remove manifold and demount in single parts: • Manifold slider (1) • Manifold lid (2) • Manifold (3) • Manifold handle (4) 3. Push down whipper lever, remove mixing bowl and demount in single parts: • Powder chute (5) • Mixing bowl (6) • Sealing (7) • Mixing bowl back plate (Impeller) (8)
4. To remove steam box, remove canisters. Then remove steam box. NOTE: For this procedure it is not necessary to clean canister. In the meantime put canister aside at a clean place.
46
Cappuccino
Café Au Lait
Mocha
Hot Water
1 2 3 4
5 6 7 8
CLEANING & MAINTENANCE 10.1 DAILY–MIDDLE AREA
10
5. Wet clean all parts of the manifold, the mixing bowl and the inside machine according to the mandatory Cleaning and Disinfection schedule (see “10.6 CLEANING AND DISINFECTION SCHEDULE“, page 53). Afterwards rinse parts with clean water and wipe dry or air dry. NOTE: For monthly cleaning an additional disinfection after wet cleaning must be done. Disinfection: If you wish to disinfect, prepare of a 200 ppm free chlorine solution (food grade disinfectant) (see “10.5 GENERAL DISINFECTION PROCEDURE“, page 52). Manifold NOTE: Clean thoroughly food zone parts, beverage dispensing parts.
Mixing bowl NOTE: Clean thoroughly the low hole of the mixing bowl with the cleaning brush provided with the machine. Rinse carefully all parts with clean water to remove detergent. Afterwards wipe dry or air dry the powder chute.
Steam Box NOTE: Open steam box. Clean inside thoroughly with the cleaning brush provided with the machine. Rinse carefully with clean water to remove detergent. Afterwards rinse parts with clean water and wipe dry or air dry.
Inside machine, middle area NOTE: Clean the accessible surface of the inside machine, clean thoroughly open seams in splash zone that give access to interior area.
47
10
CLEANING & MAINTENANCE 10.1 DAILY–MIDDLE AREA
6. Reassemble all the parts.
7. Close and lock front door. Espresso
Lungo
Hot Chocolate
Latte
48
Cappuccino
Café Au Lait
Mocha
Hot Water
CLEANING & MAINTENANCE 10.2 DAILY–LOWER AREA
10
Turn off the machine before cleaning. Wash hands thoroughly with water and soap before handling the machine and the products. Only use fresh potable water to clean and ill the machine. B) Drink delivery area, Water tank, Drip tray, Grid, Espresso cup stand, Inside machine 1. Remove and empty water tank.
2. Unclip and remove the espresso cup stand. 3. Remove and empty the drip tray. 4. Wet clean the drip tray, grid, espresso cup stand, delivery area, the exterior of the machine and the lower inside machine according to the mandatory Cleaning and Disinfection schedule (see section “10.6 CLEANING AND DISINFECTION SCHEDULE“, page 53). Afterwards rinse all parts with clean water and wipe dry or air dry. NOTE: For monthly cleaning an additional disinfection after wet cleaning must be done. Disinfection: If you wish to disinfect, prepare of a 200 ppm free chlorine solution (food grade disinfectant) (see section “10.5 GENERAL DISINFECTION PROCEDURE“, page 52). NOTE: Clean the accessible inside of machine, clean thoroughly open seams in splash zone, that give access to interior area.
5. Reassemble all the parts. NOTE: Insert the drip tray until it reaches the backside of the machine.
Espresso
Lungo
6. Close and lock front door. NOTE: After closing the front door the machine rinses automatically.
Hot Chocolate
Latte
Cappuccino
Café Au Lait
Mocha
Hot Water
49
10
CLEANING & MAINTENANCE 10.3 WEEKLYâ&#x20AC;&#x201C;UPPER AND MIDDLE AREA Turn off the machine before cleaning. Wash hands thoroughly with water and soap before handling the machine and the products. Only use fresh potable water to clean and ill the machine. Mixing bowls & Manifold, Inside machine front area: wet cleaning with disinfection; Canister barrage & outlet: dry cleaning Materials: Single use paper towels, clean water, cleaning brushes, domestic detergent 1. Open door. 2. Remove all canisters. 3. Remove mixing bowls. 4. Remove manifold.
Espresso
Lungo
Hot Chocolate
Latte
Cappuccino
CafĂŠ Au Lait
Mocha
Hot Water
5. Wet clean all parts of the manifold, the mixing bowl and the inside machine. Therefore use clean water containing a domestic detergent. Afterwards rinse parts with clean water and wipe dry or air dry.
Manifold NOTE: Clean thoroughly food zone parts, beverage dispensing parts. Mixing bowl NOTE: Clean thoroughly the low hole of the mixing bowl with the cleaning brush provided with the machine. Rinse carefully all parts with clean water to remove detergent. Afterwards wipe dry or air dry the powder chute. NOTE: If there is repeatedly to much dust, humidity or powder, check fan of steam exhaust on the left side of machine. Inside machine NOTE: Clean the accessible inside of machine, clean thoroughly open seams in splash zone, that give access to interior area.
6. Keep outlet closed and dry clean the barrage with cleaning brush. Push the barrage and hold the barrage in this position. The outlet is open. Some powder may be released. Dry clean the outlet with cleaning brush. 7. Reassemble all parts. Close and lock front door.
50
CLEANING & MAINTENANCE 10.4 TWICE A YEAR–CANISTER, INSIDE MACHINE
10
Turn off the machine before cleaning. Wash hands thoroughly with water and soap before handling the machine and the products. Only use fresh potable water to clean and ill the machine. 1. Materials: Single use paper towels, clean water, cleaning brushes, domestic detergent and disinfectant. NOTE: Twice a year do a wet cleaning of canister and inside machine front area. Therefore use clean water containing a domestic detergent. Afterwards rinse parts with clean water. Dry parts with a single use paper towel. At last disinfect: prepare a 200 ppm free chlorine solution (food grade disinfectant) (see section “10.5 GENERAL DISINFECTION PROCEDURE“, page 52). • To prepare wet cleaning of machine inside front area: remove all canisters, mixing bowls, manifold, steam 5 box, water tank, drip tray. • To prepare wet cleaning of canister: disassemble 2 4 canister and its parts. 1 3
1 4 2
3
• Wet clean canister and its parts. Wet clean inside of machine front area, especially steam exhaust on the upper left side of the machine, see detail besides. NOTE: Wet clean thoroughly spring, canister colored coded locator and the canisters’ outlets.
NOTE: To get access to steam exhaust remove left side panel.
NOTE: Wet clean the accessible inside of machine front area, clean thoroughly open seams in splash zone, that give access to interior area. 2. Materials: Single use paper towels, cleaning brushes. NOTE: Twice a year do a dry cleaning of inside machine back area. • To prepare dry cleaning of inside of machine back area: dismantle back panel, see section “10.8 DISMANTLING PARTS–FIRST STEPS, PANELS“, page 54, step 4. • First check inside of machine back area. If necessary disassemble inside machine back area and dry clean. 3. Reassemble and reinsert all parts. Close and lock front door.
51
10
CLEANING & MAINTENANCE 10.5 GENERAL DISINFECTION PROCEDURE
Turn off the machine before cleaning. Wash hands throughly with water and soap before handling the machine and the products. Only use potable water to clean and ill the machine. Use as cleaning material: Single use paper towels, brushes and disinfectant. Use protection gloves specially designed for handling chemicals.
Materials: Single use paper towels, cleaning brushes, detergent and disinfectant. Precondition: Parts must be cleaned with soapy clean water and rinsed thoroughly with clean water before disinfection. 1. Prepare a 200 ppm free chlorine solution (food grade disinfectant). 2. Soak all parts for a minimum of 20 minutes in an approved sanitizer equivalent to at least 200 ppm free chlorine food grade disinfectant. 3. Wipe dry or air dry completely before reassembling.
52
CLEANING & MAINTENANCE 10.6 CLEANING AND DISINFECTION SCHEDULE
10
CLEANING AND DISINFECTION SCHEDULE ITEM
Daily
Weekly Monthly How to clean?
- Mixing bowls (4 parts/bowl: powder chute, mixing bowl, mixing bowl back plate [impeller] and sealing) - Manifold (4 parts: manifold slider, manifold, manifold lid, manifold handle)
C
D
Steam box
C
D
see section 10.1, page 48
Water tank
C
D
see section 10.2, page 49
Drink delivery area and exterior of the machine
C
D
see section 10.2, page 49
Cup stand / drip tray and grid
C
D
see section 10.2, page 49
W
Ingredient canister (barrage, outlet) Inside machine (front of machine: inner frame, inner door, part of water tank, etc.) NOTE: For information on how to prepare a disinfection solution, see section 10.5, page 52. NOTE – Monthly cleaning: • For steam box follow instructions in section 10.1, page 48 . • For inside machine, water tank, drink delivery area and exterior of machine, cup stand/drip tray and grid, follow instructions in section 10.2, page 49.
see section 10.1, page 48; see section 10.3, page 50
C
see section 10.3, page 50 D
see section 10.1, page 48 10.2, page 49 10.3, page 50
W: DRY CLEAN/DRY WIPE C: WET CLEANING D: WET CLEANING FOLLOWED BY DISINFECTION NOTE: For cleaning and disinfection you are recommended to prepare a cleaning and disinfection plan, see Quick Reference Card.
10.7 PREVENTIVE MAINTENANCE PREVENTIVE MAINTENANCE ITEM
Twice a year
See also
Ingredient canister
D
section 10.4, page 51
Canister outlet
D
section 10.4, page 51
Steam exhaust
C
section 10.4, page 51
Inside machine (front area)
C
section 10.4, page 51
Inside machine (back area) NOTE: For information on how to prepare a disinfection solution, see section 10.5, page 52.
W section 10.4, page 51 W: DRY CLEAN/DRY WIPE C: WET CLEANING D: WET CLEANING FOLLOWED BY DISINFECTION 53
10
CLEANING & MAINTENANCE 10.8 DISMANTLING PARTSâ&#x20AC;&#x201C;FIRST STEPS, PANELS Turn off the machine before dismantling. Panels WARNING Risk of ire and electric shock. Replace only with manufacturerâ&#x20AC;&#x2122;s original cord set. WARNING Disconnect from power supply before servicing. PRECONDITION Enough place for the machine and machine parts.
Insert side poster: 1. Disconnect power supply by plugging out plug. 2. Open the door, press on the two buttons on both sides of the inside of machine in the upper area, see picture aside.
3. Remove upper lid.
4. Remove plastic board in order to insert poster.
Back panel: 5. Remove one screw on the left side and one screw on the right side of the back panel. Pull out back panel. Now the interior of the back side is accessible.
54
CLEANING & MAINTENANCE 10.9 DISMANTLING PARTS–CANISTER BOARD, BOILER UNIT, MOTOR OF MIXING UNIT, PUMP PRECONDITION • Steps 1, 2, 5 “10.8 DISMANTLING PARTS– FIRST STEPS, PANELS“, page 55 • Torque screw drivers T15 and smaller • Cross-slotted screw drivers PH01 and smaller • Small curved pliers • Electric wiring plan
10
NOTE: When using lat curved pliers, do not touch the hose with the tip of the pliers. Instead hold lat curved pliers parallel to hose.
Canister board, boiler unit, motor of mixing unit, pump Remove canister board: 1. Disconnect connectors on the exterior of canister board. 2. Remove screw.
3. Pull out canister motor unit.
Remove boiler unit: 4. Remove hose on one side of boiler unit. 5. Remove clasp on hose from boiler unit and remove hose, see picture aside.
6. Remove four screws on the lower part of boiler unit.
55
10
CLEANING & MAINTENANCE 10.9 DISMANTLING PARTSâ&#x20AC;&#x201C;CANISTER BOARD, BOILER UNIT, MOTOR OF MIXING UNIT, PUMP 7. Pull out remaining hose from boiler unit. 8. Pull out boiler unit and place on a separate, well levelled, stable place.
Remove motors of mixing units: 9. Remove hoses above the motors of mixing unit, see picture aside. 10. Remove 3 screws for each motor of mixing unit. 11. Pull out motor of mixing unit.
Remove pump: 12. Pull out heat protection from pump.
13. Move clamps on hoses, see picture aside. 14. Pull out hose on the lower side. 15. Pull out pump from boiler unit.
16. Remove connectors on the upper side of pump motor.
56
CLEANING & MAINTENANCE 10.10 DISMANTLING PARTS–MAIN BOARD, LEVEL SENSOR
10
Main board, level sensor PRECONDITION • Steps 1, 2, 5 “10.8 DISMANTLING PARTS–FIRST STEPS, PANELS“, page 54 • Torque screw drivers T15 and smaller • Cross-slotted screw drivers 1 and smaller • Small pliers to remove clasps • Electric wiring plan NOTE: When using lat curved pliers, do not touch the hose with the tip of the pliers. Instead hold lat curved pliers parallel to hose. Remove main board: 1. Remove connectors of main board PCB. 2. Remove 4 screws of main board PCB, see picture aside. 3. Pull out main board PCB.
Dismantle optical level sensor for the canisters: 4. Remove 4 screws on optical sensor.
5. Pull out optical canister level sensor, see picture aside. 6. Dismantle optical level sensor for the canisters.
57
11
TROUBLESHOOTING 11.1 TROUBLESHOOTING TABLEâ&#x20AC;&#x201C;DRINK, WATER Problem
Cause(s)
Solution(s)
No Drink is produced.
Empty canister.
Fill canister.
Low water temperature.
Wait a few minutes until water is heated up.
High water temperature.
Wait a few minutes until water has been cooled down.
Over Temperature. The water heater controller The reset command needs to be executgoes into error state. ed or machine restarted. Otherwise the control remains in the error state even if the water is cooling down. Not enough water in water tank or no water supply available.
Reill water tank or adjust water supply.
Drip tray full.
Remove, empty and put back drip tray.
Water tank removed.
Put back water tank.
Descaling required.
Descale machine.
If payment system is installed, no payment is made.
Insert the necessary value of coins.
Child lock is programmed.
Press selection button two times.
Pump is defect.
Replace pump.
The door is opened
Close door.
The boilers water level runs low Drip tray is removed At least one of the ingredients is not available in suficient quantity Drink has a strange taste in general.
Drink has a strange taste after cleaning.
Drink has some white loating particles.
Product powder quality is not correct.
Check product powder. Replace product powder if necessary.
Expiring date of product powder has expired.
Check expiring date. Replace product powder if necessary.
Recipe or dosing is not correct.
Check recipe or dosing of product powder. Change recipe or dosing of product powder if necessary.
Water quality is not correct.
Check water. Change water if necessary.
There is still some amount of detergent in the Rinse carefully the machine. machine. There is still some amount of detergent on the parts of the machine.
Rinse carefully the cleaned parts of the machine.
There is still some amount of descaler in the machine.
Rinse carefully the system.
White loating particles are lime. Machine must be descaled.
Descale machine.
White loating particles are consisting of milk Change product powder. products. Product quality is not correct.
58
TROUBLESHOOTING 11.1 TROUBLESHOOTING TABLEâ&#x20AC;&#x201C;DRINK, WATER Problem
Cause(s)
Solution(s)
Drink has a burnt lavor.
Setting of boiler is not correct.
Change setting of boiler.
Setting of low meter is not correct.
Change setting of low meter.
Product quality is not correct.
Check product powder. Replace product powder if necessary.
Drink amount is not correct. Not enough water in water tank or no water supply available. Recipe setting or dosing of water is not correct. No hot water is extracted
11
Reill water tank or adjust water supply. Check recipe or dosing of water. Change recipe or dosing of water if necessary.
The door is open The water tank is not inserted or has no water in it The machines luid system is empty (boilers water level is not ok) Drip tray is not inserted Drip tray is full The boilers water temperature does not correspond to the set point
No rinsing available
The water tank does not have enough water to execute rinsing for all available mixers The water temperature in the boiler has not reached set point temperature
11.2 TROUBLESHOOTING TABLEâ&#x20AC;&#x201C;MACHINE, SOFTWARE Problem
Cause(s)
Solution(s)
USB key not valid.
Untrustworthy USB stick.
Check USB key content.
Untrustworthy USB stick.
Change USB key.
Water is dropping out of machine.
Machine needs to be descaled.
Descale machine.
Preselection mode is left
Time out delay passes (default 12s) without further user key presses. After a beverage has been selected and extracted in preselection mode. Preselection key is pressed again (without selecting a beverage); in this case illumination stops blinking mode and changes to ON state.
59
11
TROUBLESHOOTING 11.3 WARNING CODE LISTâ&#x20AC;&#x201C;STATUS Status warnings are warnings resulting from behavior that is expected. The beverage extraction is still possible. The status warnings can be cleared by the operator.
60
Category Warning Code
Problem
Cause(s)
Solution(s)
Status
descaling_ required
Descaling is required
Descaling
Start descaling process via menu, (Operator level)
water_ilter_ change_required
Water ilter has to be changed
Water ilter
Change water ilter and clear error in technician menu
reilling_canister 1_required
Canister 1 is empty
Canister 1
Open door and reill canister 1
reilling_canister 2_required
Canister 2 is empty
Canister 2
Open door and reill canister 2
reilling_canister 3_required
Canister 3 is empty
Canister 3
Open door and reill canister 3
reilling_canister 4_required
Canister 4 is empty
Canister 4
Open door and reill canister 4
reilling_water_ tank_required
Water tank is empty
Water tank
Open door and reill water tank
TROUBLESHOOTING 11.4 WARNING CODE LIST–SYSTEM
11
System warnings are warnings resulting from behavior that is not expected. The beverage extraction is still possible. The system warnings can partially be cleared by the technician, Nestlé Professional Beverage Studio and/or customer care center. Category
Warning Code
Problem
Cause(s)
Solution(s)
System
W001
DebugModeActive
Coniguration
Firmware is not suitable for release, call customer care center
W002
Invalid parameter key deinition
Coniguration
Call customer care center
W003
Machines Status ile is missing
Coniguration
Restart machine
W004
Test machine type is active
Coniguration
Machine type is not usable for operation, only testing possible, call customer care center
W005
Bootloader Version is not suitable
Coniguration
Call customer care center
W006
No language ile for conigured language found - default ile is active
Coniguration
Create new sync. Package with Nestlé Professional Beverage Studio or call customer care center
W007
No recipe language ile found - default ile is active
Coniguration
Create new sync. Package with Nestlé Professional Beverage Studio or call customer care center
W200
Synchronizing with telem- Communication etry failed
Check Nestlé Professional Beverage Studio sync package creation
W201
Telemetry send data failed
Communication
Check modem connection (cable and network)
W202
Modem coniguration update failed
Communication
Check modem connection (cable) and correctness of Nestlé Professional Beverage Studio sync package
W300
Open ile failed
Filesystem
Call customer care center
W301
Close ile failed
Filesystem
Call customer care center
W302
Invalid ile format
Filesystem
Call customer care center
61
11
TROUBLESHOOTING 11.5 ERROR CODE LISTâ&#x20AC;&#x201C;STATUS Status errors are errors resulting from behavior that is expected. No beverage extraction is possible. The status errors can be cleared by the operator.
62
Category
Error Code
Problem
Cause(s)
Solution(s)
Status
door_open
Door is opened, all Door power drivers like motors, pumps are disabled
Close door
drip_tray_is_removed
Trip Tray is removed
Trip Tray
Mount to clear
drip_tray_is_full
Trip Tray is full
Trip Tray
Empty and place to clear
water_tank_is_ removed
Water tank is removed or incorrect placed
Water tank
Place water tank
low_boiler_water_temperature
Low water temperature in boiler
Water
Machine is heating up, wait until temperature is heated up
high_boiler_water_temperature
High water temperature in boiler
Water
Heating is disabled, wait until temperature is cooled down
boiler_is_not_full It is deined as the temperature range between upper threshold of set point to over temperature
Boiler
Do irst illing (access via SCPI or menu)
luid_system_is_ not_full
Boiler is empty
Boiler
Do irst illing (access via SCPI or menu)
over_temperature_in_boiler
Fluid system is empty
Fluid system
Cool down machine and restart the machine
empty_resources_ High over temperature for_all_recipes
Canisters and Reill canisters and water tank water tank
rinsing_required
Rinsing
Rinsing is required
Press rinse button
TROUBLESHOOTING 11.6 ERROR CODE LISTâ&#x20AC;&#x201C;SYSTEM
11
System errors are errors resulting from unexpected behavior. No beverage extraction is possible. Those errors can be cleared by the technician, NestlĂŠ Professional Beverage Studio and/or customer care center. Category
Error Code
Problem
Cause(s)
Solution(s)
System
E001
No Machine Uid found
Coniguration
Request UID from NPBS and programm via SCPI
E002
Mfs is corrupt
Coniguration
Repeat or do a irmware update with USB stick
E003
Language ile is corrupt
Coniguration
Synchronize machine with NPBS and USB stick
E004
Recipe language ile corrupt
Coniguration
Synchronize machine with NPBS and USB stick
E005
Recipe ile corrupt
Coniguration
Synchronize machine with NPBS and USB stick
E006
GeneralConiguration ile is missing
Coniguration
Synchronize machine with NPBS and USB stick
E007
Calibration ile is missing Coniguration
Execute machine calibration via menu and then restart machine
E008
PeriodicJobsFileMissing
Coniguration
Call customer care center
E009
ManualJobs ile is missing
Coniguration
Call customer care center synchronize machine with NPBS and USB stick
E010
Invalid ile data
Coniguration
E011
Language Mfs File Missing
Coniguration
Synchronize machine with NPBS and USB stick
E012
Recipe Language Mfs ile corrupt
Coniguration
Synchronize machine with NPBS and USB stick
E013
Invalid parameter key deinition
Coniguration
A ile contains a invalid parameter try to synchronize with NPBS
E014
Machine not calibrated
Coniguration
Machine was never calibrated - call technician
E015
Missing parameters
Coniguration
Some parameters where not found in the ile - try to synchronize with NPBS
E100
RecipeExtractionFailed
Process
Do descaling and afterwards machine calibration (via menu)
E300
SaveAndCompactFailed
Filesystem
Call customer care center
E301
OpenFileFailed
Filesystem
Call customer care center
E302
Write2FileFailed
Filesystem
Call customer care center
E303
ReadFromFileFailed
Filesystem
Call customer care center
E304
InvalidFileFormat
Filesystem
Call customer care center
E305
CloseFileFailed
Filesystem
Call customer care center
63
11
TROUBLESHOOTING 11.7 FATAL ID CODE LIST Fatal IDs relect serious malfunction of the machine. It does not operate anyway and is forced into halt mode. For more information on how to proceed call customer care center.
64
Fatal ID Code
Problem
Cause(s)
0 ReasonUnknown
Exception-origin outside of machines framework. No details available
Unknown
1 ProgramError
An unexpected program low has been detected
A program error
2 UnrecMachineType
Machine type selected via dip-switches is unrecognized or not available
3 FSGeneral
Unspeciied ile system problem during startup
4 FSLowLevelFormat
Testing / execution of low level ilesystem format nok
5 FSHighLev. Format
Testing / execution of high level ilesystem format nok
6 FSStdDirNok
Existence-check or creation of std directory structure nok
7 OSError
OS error (method ‚OS_Error‘ in ile ‚OS_Error.c‘) has been called. In the case of an OS-Error only the following reactions can be achieved by the machines software: 1. Both status LEDs are turned on 2. Water heater and water reill valve are turned off 3. The display will keep showing the last message 4. No log entry is done into the log-ile
8 ProcessorError
Processor error (method ‚..._handler‘ in ile ‚stm32f2xx_it.cpp‘ has been called In the case of a processor error only the following reactions can be achieved by the machines software: 1. Both status LEDs are turned on 2. Water heater and water reill valve are turned off 3. The display will keep showing the last message 4. No log entry is done into the log-ile
9 DriverFault
General driver fault
10 SupplyFault
Supply fault
11 SensorDefect
Sensor defect detected. This exception is normally detected on hardware abstraction layer. Exception is thrown when temperature detected by internal MCU temperature sensor is out of range [-40°C .. 125°C].
12 TemperatureOutOfRange
Measured temperature is out of plausible range. This exception is This exception can be normally detected on application layer. thrown in following situations: WaterHeaterController detects a boiler temperature out of the range [0°C .. 120°C]
unknown source One of the following situation is assumed, based on the sampled ADC value: 1.Unconnected wire, broken cable, short circuit; 2. Calculated values are not plausible (e.g. negative resistance) or are in a range that lead to an arithmetic exception (e.g. division by zero)
DECOMMISSIONING, RECOMMISSIONING 12.1 DECOMMISSIONING
12
If the machine is not be used for 4 weeks or more, do as follows: 1. Remove the products, follow instructions of steps 1–8 “8.2 REPLACING POWDER“, page 30. 2. Clean the machine, see and follow instructions of: • “10.1 DAILY–MIDDLE AREA“, page 48 • “10.2 DAILY–LOWER AREA“, page 49 • “10.4 TWICE A YEAR–CANISTER, INSIDE MACHINE“, page 51 3. Drain the machine, follow instructions “7.1 WATER DRAINAGE“, page 24. 4. Unplug electrical and water connections, see step 5 and 3, “4.2 SET-UP“, page 10. 5. Remove water ilter if present, see step 3 “4.2 SET-UP“, page 10. 6. Pack the machine. 7. Store / move in a place, where the machine is secured to prevent falling, moving or falling off.
12.2 RECOMMISSIONING 1. To unpack follow installation procedure “4.1 REMOVAL FROM PACKAGING“, page 9. 2. To set-up machine follow instructions of“4.2 SET-UP“, page 10. NOTE: Reinstall a new water ilter. For location of water ilter see step 3 section “4.2 SET-UP“, page 10. 3. Follow main installation steps “4.4 INSTALLATION AND CONFIGURATION MAIN STEPS“, page 12. 4. To clean the machine follow instructions: • “10.1 DAILY–MIDDLE AREA“, page 48 • “10.2 DAILY–LOWER AREA“, page 49 • “10.4 TWICE A YEAR–CANISTER, INSIDE MACHINE“, page 51 5. To place new products follow instructions “8.1 REFILLING INGREDIENTS“, page 29. 6. To check/redo calibrations follow instructions : • “5.1 WATER PUMP CALIBRATION“, page 17 • “5.2 CANISTER MOTOR CALIBRATION“, page 18 • “5.3 POWDER CHECK CALIBRATION“, page 21 7. To test beverages follow instructions from section 6 “TEST BEVERAGE“, page 22.
65
13
66
DISPENSER RECYCLING 13.1 PLASTIC SEPARATION ABS
ABS
K-53072 Drip_Grid_A840 K-53061 Door_Panel_Main_A840 K-53062 Door_Panel_Back_A840 K-50002 Top Panel K-53003 Chassis_Bottom_A840 K-53063 Header_Panel_A840 K-53051 Top_Panel_A840 K-50004 Side_Panel_Left K-53002 Chassis_Top_A840 K-53026 Glamour_Panel_Main_Body K-52042 Drip_Grid_Target K-50003 Side Panel right K-50754 Glamour_Panel_right K-50758 Glamour_Panel_left K-53006 Powder_Level_upper_shell_A840 K-51035 Guide cone Rotating Jet Tube K-46774 Gear 2 K-46775 Gear 3 K-46783 Lip seal clip K-46766 Plug lock K-51036 Guide cone Hot water outlet tube K-51015 Rotating jet cover K-53109 Cup Illumination Adapter right A840 K-52106 Tank Handle Cap K-50788 Drawer K-52017 Trap top panel K-52075 Slide Panel K-53056 Canister motor support A840 K-52080 Adapter Lock K-53101 HMI panel A840 K-51066 HMI PCB Cover K-50848 Pump_bridge K-52076 Top panel
K-50755.xx Canister handle Cap K-51045 Powder chute cover K-50784 Key K-52110 Tank Handle Top K-53066 Housing outlet K-50770 Lightbar wheel K-50849 Power supply carrier K-50875 Lock Plate Cover K-50827 Powdercompartment_fan_carrier K-50874 Blind hole cover K-50872 Hinge Cover K-50873 Cable Cover K-50828 Cup Illumination Adapter top K-50994 Cupstand magnet cover K-53008 Air Adapter K-52003 Chassis Bottom Cover K-50821 Bypass door switch K-53102 HMI Relector A840 K-50910 Cover Payment Connector K-53103 HMI frame K-53106 HMI button K-52074 Bottom Panel K-53105 HMI button A840 K-52020 Water outlet valve plug K-52107 Tank Handle k-53007 Powder Level subshell A840 K-51046 Housing outlet K-46776 Gear 4 K-46773 Gear 1 K-50018 Cup Stand Grid K-52078 Connection Hook K-52079 Bridge
PA
PA
K-53069 Push button A840 K-50783 Housing key cylinder K-50082 Magnet holder K-53119 Manifold handle A840 K-50011 Hinge Z-50917 Cable support for ribbon cable TFCCA-15
Z-50988 Open bushing Z-50904 Metal holder for C13 Z-50761 Distance sleeve-PA6.6 white-rd.6.2x10x3 Z-50901 Metalholder for C12 with stress relief Z-50902 Metalholder for C12 without stress relief
DISPENSER RECYCLING 13.1 PLASTIC SEPARATION
13
PC
PP
K-51057 HMI foil support K-52077 Storage Bin k-50741 Adapter Lense Part K-53107 HMI window A840 K-54505 LCD Display Window K-50825 LED Holder K-53064 Door Glass A840 K-53110 Cup Illumination Adapter left A840
K-53081 Water_Tank_A840 K-53082 Tank top A840 K-53120 Manifold Slider A840 K-53010 Steam box A840 K-50769 Cover Swimmer Support K-51003 Powder chute K-50513 Double chute K-50141.xx Canister 1 Liter K-52102 Tank Top A225 K-50083 Cover magnet holder K-53004 Single chute K-49138.xx Color code clip
PPE
POM
K-53087 Valve box A840
K-51037 End_Cap_hot_water_outlet_tube K-50853 Watertank_Outlet_Valve K-51040 Tube_adapter_Valvebox K-50851 Watertank_outlet_valve K-50601 T-Connector K-50852 Watertank_Outlet_Valve_Filter K-50739 Adapter_hotwater_outlet K-50111 Drain Cover K-50725 Cup Stand Adapter K-50771 Copling shaft K-50780 Cover push button K-50781 Cover key cylinder K-50782 Key cylinder K-50012 Pin Hinge K-50623 Cupstand metal plate cover k-50805 Adapter Canister Adjustment K-50719 Adapter tank lock
67
13
68
DISPENSER RECYCLING 13.1 PLASTIC SEPARATION PPO
PS
K-50809 UL Encloser Top K-50808 UL Encloser SV PCB K-50806 UL Encloser Bottom 230V
K-49156 Top_Cover
PE
PMMA
KK-52105 Swimmer Tank Z-49295 Protective cap-TL-2-222 D:28.4
Z-50702 Plexi Glass Z-52081 Plexi glass
Blended Plastics (PPO and PS)
Combination of different plastics, 2K-parts
K-46778 Gear cover box K-50844 Sealing support ms hard K-50807 UL encloser bottom 115V K-50847 Sealing support tankside K-46777 Housing gear box
K-53116 Manifold lid A840, PP and TPE k-53118 Manifold holder A840, PP and TPE K-53073 Drip_lid_a840, ABS & TPE
Silicone
EPDM
Z-49237 Water Outlet Z-50931 Tube Backlowcontrol to Tankvalve Z-50987 Tube powder compartment fan to chassis Z-50914 Tube T-Connector to Boiler Z-50911 Tube Tankvalve to Flowmeter Z-50912 Tube Flowmeter to Pump Z-50913 Tube Pump to T-Connector Z-50602 Silicon connection valve-tank Z-50112 Drain Tube Z-50935 Tube boiler to safety valve Z-50934 Tube safety valve drawer Z-46781 Jet Nozzle Silicone-1 Z-51005 Tube valve to rotating jet Z-51016 Tube valve to hot water outlet Z-50937 Tube Valvebox Z-50936 Tube Safetyvalve to Valvebox Z-50940 Tube to HotwaterValve A840 Z-50941 Tube ValveHW to HWO Z-50943 Tube Valvebox to backlowcontrol A840
Z-49031 Rubber 10 for front feet
DISPENSER RECYCLING 13.2 METAL SEPARATION
13
Steel
Steel
Z-50983 Z-50983_SHR-LiKPF-W1452-T10-10.9(A3K)-3.5x16 Z-50728 Lock Plate Z-50774 Benzing-Quicklock-(PHR)-BQ5 Z-50515 Screw 4 x 25 Z-50833 Magnet Steambox 12*6*4 Z-50759 Benzing-Quicklock-(PHR)-BQ3 Z-49269 Magnet Steam suction Z-43100 Hose clamp for hose: Di: 4mm / Da: 8 mm Z-50949 Hose clamp for hose: Di: 5mm / Da: 9 mm Z-50903 Metal holder for C06 Z-50880 Washer Z-50881 SHR-Zyl-Iso14580-A2/70-TX10-M3x8 Z-50923 Nut M3 Z-48340 Z-48340_SNR-LIKPF-W1452-T10-10.9(A3K)-3x10 Z-50929 Hose clamp for hose: Di: 5mm / Da: 11mm
Z-50920 Bottom plate Z-50921 Cover plate Z-50924 Z-50924_SHR-Zyl-ISO14580-A2/70-TX10-M3x6 Z-50993 Z-50993_SHR-LIKPF-Z2_10.9-(AK3)-5*12 Z-50908 Compression spring 50/5/2 Z-46789 Cylinder pin 2x16 Z-50749 Z-50749_SHR-LIKPF-W1452-T10-10.9-(A3K)3.5x25 Z-50778 SHB-DIN9021-140HV-(A2K)-D3.7 Z-50779 SHR-LIKPF-W1452-T10-10.9-(A3K)-3x6 Z-50203 Z-50203_SHR-F.KST-WN1412-ST-(A2K)KA-35*16 Z-50727 Magnet 20*10*2 Z-50733 Lock Hook Z-50736 Cylinder bolt d4h8x14 Z-50734 Spring push button Z-50735 Spring Lock Hook Z-50193 Magnet S-06-06-N Z-50846 Spring for water tank outlet valve
Steel, combined with a plastic
Brass
K-49101 Impeller cpl. Milk combined with PA K-53071 Drip_Tray_A840 combined with ABS
Z-49292 Spreadsert M4 Z-46782 Gear 5 Module 04
69
13
70
DISPENSER RECYCLING 13.3 ELECTRONIC SCRAP SEPARATION Printed circuit board (PCB)
Cables
Other electric/electronic components
Z-50861 Supply Voltage PCB Z-50763 Power supply 150W Z-50073 Machine Control PCB Z-50105 Canister PCB Z-53078 Canister A840 PCB Z-50744 Powder Level Sensor PCB Z-53079 Powder Level Sensor A840 PCB Z-50829 Valve Box PCB Z-50773 Tank Level Sensors PCB Z-50772 Drip Tray Sensors PCB Z-51068 Touch PCB Z-53104 HMI_A840_PCB Z-50819 Door PCB
Z-50915 C50 Z-50959 C10 Z-50950 C01 Z-50951 C02 Z-50954 C05 Z-50955 C06 Z-50965 C18 Z-50952 C03 Z-50956 C07 Z-50957 C08 Z-51102 C43 Z-50962 C13 Z-50968 C22 Z-50963 C15 Z-50970 C26 Z-53152 C37 Z-51100 C40 Z-51101 C42 Z-50976 C45 Z-52130 C46 Z-50961 C12 Z-50966 C19 Z-53150 C20 Z-50974 C39 Z-53151 C36 Z-51104 C48 Z-50977 C47 Z-50967 C21 Z-50830 Powercord USA Z-50831 Powercord Switzerland Z-50995 Powercord NEMA 5-15P _C20 Z-50996 Powercord Schuko CEE7_C14
Z-50969 C25, incl. Steam fan Z-50895 Backlow control valve Z-51103 C44, incl. Steam fan Z-50883 Boiler Level probe Z-50885 Boiler Temperature Sensor Z-51065 Fuse Variant 230V Z-49330 Z-49330 Powerinlet DC11 K-49248 NP-Pump Z-50067 Flowmeter Z-50978 C30, incl. Payment system connector Z-50894 Inlet Valve Z-50922 Ferrit bracket Z-50975 C41, incl. System fan Z-50953 C04, incl. powder compartment fan Z-50838 Safety valve Z-50840 Boiler cpl 115V Z-50053 Boiler cpl 230 V Z-51064 Fuse Variant 115V Z-49331 Z-49331 Powerinlet EC11 Z-46787 Motor Outline NF213G Z-49050 Canister Motor 80 coffee Z-49049 Canister Motor 140 milk Z-50162 Y-Valve 2/2 Z-51070 Backlow Valve 2/2 K-50971 Tank Illumination; Cable C29 cpl. (incl. PCB and adapter) K-50973 Cup Illumination; Cable C38 cpl. (incl. PCB and adapter) Z-50221 Doorswitch OMRON-D3DC_3 Z-49308 Airlink Z-50803 Antenna straight
1 Z-50911 3 Z-50912 4 Z-50913 5 Z-50914 6 Z-50931 9 Z-50934 10 Z-50935 11 Z-50936
1.3 l/min (±25%) Flow Limitter
Full or «no presence» sensor
1
Backflow and Air outlet
Water inlet
22
Tube Safetyvalve to Valvebox
Tube Boiler to Safetyvalve
Tube Safetyvalve to drawer
Tube Backflowcontrol to Tankvalve
Tube T-Connector to Boiler
Tube Pump to T-Connector
Tube Flowmeter to Pump
Tube Tankvalve to Flowmeter
Drip tray
Tank outlet
Removable water tank
Valve_Inlet
Fluid Schema Sebastian: A840/A620 SOP
5
T
L
Low Pressure Boiler
2
11
mix
Tube Valvebox to Backflowcontrol A840
Tube Valvebox to Backflowcontrol A620
Tube ValveHW to HWO
Tube to HotwaterValve A840
Tube to HotwaterValve A620
Silicon connection valve-tank
Drain Tube
HWO
mix
12
A840
A620
8 11
5/3
9
Tube OD
14
6.8mm
5.6mm
6.8mm
Connector ∅
13
Valve_HotWater
4/2
5/2
Tube ID / Wall
12
Valve_Mixer3
15
Valve_Mixer2
17/18
Valve_Mixer1
mix
CEME Valve V719VN2,0PM2A12 Z-50640 Beverage Outputs A840/A620 only only A840 A840
Open tube for draining system
21
4
10
Safety Valve 2.5 bar +/-0.5
Tube 1 Valvebox
Pmax ≈ 4 bar
Pump
12 Z-50937 13 Z-50939 14 Z-50940 15 Z-50941 17 Z-50985 18 Z-50943 21 Z-50650 22 Z-50602
3
Flowmeter
9
6
Active Backflow Control Valve
TECHNICAL DIAGRAMS 14.1 WATER CIRCUIT DIAGRAM
14
71
72
CONFIDENTIAL © All rights reserved. This drawing is the property of Helbling Technik AG and is not to be used or reproduced by unauthorized persons.
Valve_ Mixer 3
C37
J13
J3
Helbling Technik AG Hubstrasse 24 CH-9500 Wil Tel. +41 71 913 82 11 Fax. +41 71 913 82 10
Flow meter
J5
C26_3
113 376 700
Project number
Sebastian
Project name
Pump
J100
C45
C15
C30
J10
A840
J300
C5
J7
V04
V03
V02
Version
C4
J303
J8
J18
J11
C12
C36
C13
Door switch
Modified specification: ‘SELV and LPS’ to ‘PELV and limited voltage/current circuit’
Added Backflow Valve, modified C15
C47
J403
J300/ J301
J407
J2
J3
GPRS Module
C21
J401
C19_2
Cup Illumination right
Illumination PCB
C38_2
J409
J2
J405
C19_1
J4
C22_4
M
Canister motor 4
J1
J1
Memory stick IF
06.01.2014
02.12.2013
19.09.2013
Drawn date
JUB
JUB
JUB
Drawn by
07.01.2014
05.12.2013
22.09.2013
Review date
RIA
RIA
KRF
Reviewed by
1/2
Sheet / Number of sheets
Wiring diagram.vsd
File name
Machine
HMI A840 PCB (right)
HMI A840 PCB (left)
PELV and limited voltage/current circuit
Cup Illumination left
Illumination PCB
C38_1
J408
Character Display
H600
Door PCB
Bluetooth PCB
Powder level sensor A840 PCB
J6
J400
C22_3
J5
M
Canister motor 3
Canister A840 PCB
J1
C22_2
M
M
C22_1
Canister motor 2
Canister motor 1
Cable C20 (on A840) replaced by C19, Tank illumination C29 removed
Changes from previous version
Powder Compartment Fan
Supply Voltage PCB
J301
C6
J6
Machine control PCB
Payment System Connector
J14
J15
J12
Wiring diagram Machine specific wiring:
C18
Drip Tray sensors PCB
J101
J2
J1
J12
C25
Steam Fan
Tank level sensors PCB
Valve_Inlet
J102
Backflow Valve
Valve box PCB
J4
C26_2
M
M
M
C26_1
Mixer motor 3
Mixer motor 2
Mixer motor 1
A3
Format
14 TECHNICAL DIAGRAMS 14.2 WIRING DIAGRAM
CONFIDENTIAL ツゥ All rights reserved. This drawing is the property of Helbling Technik AG and is not to be used or reproduced by unauthorized persons.
Helbling Technik AG Hubstrasse 24 CH-9500 Wil Tel. +41 71 913 82 11 Fax. +41 71 913 82 10
113 376 700
Project number
Sebastian
Project name
Wiring diagram Variant specific
Boiler
115V
SV PCB connected with screws to boiler body
115V 1098W
Heating element
Boiler temperature sensor
Level probe
V02
V01
Version
C7
C2
J201 J203
16A-T
F200
Housing
AC Input SK1
Power supply
Modified specification: SELV to PELV, LPS to limited voltage/current circuit
Initial version
J301
DC Output 24V, SK2
C3
J302
06.01.2014
16.07.2013
Drawn date
C41
PELV
SK5
JUB
JUB
Drawn by
07.01.2014
19.07.2013
Review date
Machine
System Fan
limited voltage/ current circuit
J300
C5
to Machine Control PCB
C6
Supply Voltage PCB
J303
C4
Power cord 115V with C19
J200 J202
J207 J206
J307
J400
Changes from previous version
Power Inlet US EC11 C20
C8
C9
C10
0
I
to Powder Compartment Fan
RIA
KRF
Reviewed by
2/2
Sheet / Number of sheets
Wiring diagram.vsd
File name
A3
Format
TECHNICAL DIAGRAMS 14.3 WIRING DIAGRAM竏単OWER SUPPLY 115 V
14
73
CONFIDENTIAL ツゥ All rights reserved. This drawing is the property of Helbling Technik AG and is not to be used or reproduced by unauthorized persons.
Helbling Technik AG Hubstrasse 24 CH-9500 Wil Tel. +41 71 913 82 11 Fax. +41 71 913 82 10
113 376 700
Project number
Sebastian
Project name
Wiring diagram Variant specific
Boiler
230V
SV PCB connected with screws to boiler body
230V 1700W
Heating element
Boiler temperature sensor
Level probe
V02
V01
Version
C1
C2
J203
J201
10A-T
F200
Housing
AC Input SK1
Power supply
Modified specification: SELV to PELV, LPS to limited voltage/current circuit
Initial version
J301
DC Output 24V, SK2
C3
J302
06.01.2014
16.07.2013
Drawn date
C41
PELV
SK5
JUB
JUB
Drawn by
07.01.2014
19.07.2013
Review date
Machine
System Fan
limited voltage/ current circuit
J300
C5
to Machine Control PCB
C6
Supply Voltage PCB
J303
Power cord 230V with C13
J202
J200
J207 J206
J307
J400
Changes from previous version
Power Inlet EU DC11 C14
C50
C9
C10
C4
to Powder Compartment Fan
I
74 0
RIA
KRF
Reviewed by
2/2
Sheet / Number of sheets
Wiring diagram.vsd
File name
A3
Format
14 TECHNICAL DIAGRAMS 14.4 WIRING DIAGRAM竏単OWER SUPPLY 230 V
SPARE PARTS LIST
15
All related information regarding spare parts are available on the intranet page “Nestlé Professional Trade Asset Management and Quality“ under the following link: http://thenest-eur-np.nestle.com/RD/RD_BVGC/BQM_TAM/Pages/BQTAM_Solutions/Solutions.aspx
For more information visit: http://thenest-eur-np.nestle.com/RD/RD_BVGC/BQM_TAM/Pages/default.aspx
75
16
ANNEX: PHYSICAL INSTALLATION OF MODEM A 840 16.1 PREPARING NESTLÈ PROFESSIONAL BEVERAGE STUDIO Turn off the machine before installation of modem A 840. Wash hands throughly with water and soap before handling the machine and its parts. NOTE: In Alegria 2 machine range telemetry is an option. This document describes how to install the modem and activate the telemetry. NOTE: This instructions assumes that the application software and coniguration for Alegria 2 is already installed on the modem. No instructions are provided how to use NTP (Nestlé Telemetry Platform) Modem Installer. 1. Open POC. 2. Open Settings.
3. Set RF Module Select to 1 to activate telemetry. 4. Use the other 3 parameters to conigure the periodic job. • Retrieve Sales: Sales data is part of the job (recommendation enabled) • Retrieve Events: Event data is part of the job (recommendation enabled) • Repeat interval: Deine the interval in which the job is executed (hours). 5. POC is showing “Synchronization is required”. Press button “Sync now”. 6. To save the coniguration: store sync ile to USB Stick.
76
ANNEX: PHYSICAL INSTALLATION OF MODEM A 840 16.2 MECHANICAL MOUNTING
16
1. Switch off machine. 2. Disassemble the front cover of machine. Therefore remove 4 screws on inside of front cover.
3. Ensure straight antennae (Z-50803) is screwed on modem tightly.
4. Check if SIM card (Z-50867) is inserted. 5. Check if modem with application irmware for Alegria 2 is assembled (Z-50626).
LED Status Indicator SIM Interface SIM Interface Cover
6. Check if stickers on top side of modem are visible. Visible Stickers
7. Mount modem using Velcro fastener.
77
16
ANNEX: PHYSICAL INSTALLATION OF MODEM A 840 16.3 WIRING
1. Use cable C21 (Z-50967) to connect modem to Door PCB (J401). NOTE: It does not matter which side of the cable is connected to which endpoint.
2. Ensure that RF Interface Selection (slide switch) is set to GPRS. RF Interface 8-pin Micro-Fit Connector
78
ANNEX: PHYSICAL INSTALLATION OF MODEM A 840 16.4 ACTIVIATION AND CHECK OF FUNCTIONALITY
16
1. Power-up machine. 2. Sync with Nestlé Professional Beverage Studio. To synchronize with Nestlé Professional Beverage Studio, execute sync with sync ile created in Nestlé Professional Beverage Studio. 3. Check telemetry chain. To check if telemetry is working properly, select “Menu F4”, see page 43. The machines shows irst “Operation in progress” and F afterwards “Waiting for server..”. The machines waits max. 5 Menu Installation minutes to receive a response of the ping message (time-out). Telemetry is working properly: The machine shows message “Server reachable”. Telemetry is in fail: Menu F4 Check telemetry The machine shows message “Error: Modem inaccessible” or “Server unreachable!”. NOTE: To cancel the process press button “Cancel”. 4. Get telemetry status. To get the telemetry status, select “Menu A9” see page 34. By pressing forward/backward following information listed is provided: Modem: enabled | disabled | not responding! SIM-Card: installed | missing Signal [%]: <0 .. 100> Coniguration: valid | invalid | testing.. Compatibility: compatible | incompatible Drv.Ver.Machine: <version number> Drv.Ver.Modem: <version number> App.Ver.Modem: <version string> NOTE: To refresh the status, jump-out and re-enter Menu A9.
Menu A Status
Menu A9 Telemetry Status
NOTE: In following cases, the machine must be restarted to activate the modem: 1.) the machine is showing message “no responding” and 2.) a change on the machine to ix the issue was applied (e.g. cable connected). NOTE: The minimum value to get correct service behavior is around 45 %. This corresponds to -85 dBm. 5. LED behavior About 5-10 s after restart, the LED indicates the modem’s status. Following list shows the details: Most common cases: • LED off: The modem has no power or is broken • LED is constantly on: NO SIM inserted, no mobile network connection possible or modem software is NOT running, the modem will not work • LED blinking approx. every 2 s: SIM inside and modem software running Special and rare cases: • LED is on for about 5 s: Reboot • LED is constantly on for about 1 min: Firmware update. Other blinking modes indicate malfunctioning.
79
Service address:
www.NestleProfessional.com Copyright Nestec Ltd., July 2014