
5 minute read
4.0 We protect our company
4.1 Company Assets
Marshall White assets are essential to our company, and we all play a vital role in making sure they are protected from theft, loss and misuse and ensure they are used properly. Marshall White assets may include Physical Assets, Intangible Assets and our Intellectual Property.
Physical Assets – Physical property and resources (such as furniture, computer or mobile phone equipment). Never lend, sell, give away or use for outside of work purposes any physical assets unless you are authorised to do so by a Senior Leader.
Intangible Assets - Such as software or services derived from intangible goods and physical assets such as (internet and email). Be aware of the information you create, share, download onto company systems. We reserve the right to monitor your system use at any time, to the extent permitted by law.
Intellectual Property – Patents, trademarks, copyrights are also valuable company assets. We must protect our IP.
In Action
- We do not take Marshall White physical assets for personal use
- We use Marshall White Assets properly and protect the confidentiality of our proprietary, confidential and secret information.
- We are committed to protecting and maintaining the confidentiality of our intellectual property and comply with our confidentiality obligations to others
- We do not misappropriate Marshall White or clients of Marshall White property/funds
- We watch what we say and don’t share non-public information with family and friends or discuss nonpublic information in public places.
- We don’t speak on behalf of the company.
Q. Another team member asked me to help in organisation a small silent auction for a fundraiser to benefit a charity that she supports, that is not sponsored by Marshall White. She will be inviting everyone from the department to attend and she will be hosting in a Marshall White meeting room. Is this an appropriate use of company assets?
A. No. Even though it is well-intended, these actions would constitute a misuse of company assets and could even breach other policies. You should let this employee know that you don’t feel comfortable in assisting her with this. If you feel uncomfortable in doing so, please consult consult with your team leader or People & Culture team.
4.2 Confidentiality of Information
During employment with Marshall White, and after termination of employment, we maintain confidentiality of any non-public information, records or other materials acquired during the course of your employment with Marshall White
In Action
- We know the kinds of information that Marshall White considers confidential and knowing the ways to protect it.
Q. I am aware of the personal information of a colleague, am I able to share that with a family friend from outside of the organisation?
A. No. We must keep employee personal information secure so that no unauthorised person can access or know about it.
4.3 Internet and Social Media
Marshall White embraces the use of social media and other online resources by team members to connect with each other and the broader community of business associates, potential vendors, purchases and tenants as an important tool of business engagement. We all need to make sure we use the internet and social media safely and effectively.
We encourage team members to exercise sound judgement and common sense in their personal internet and social media use. Any content you publish that could disparage the reputation of Marshall White, its activities or other team members could be subject to disciplinary action. You cannot use the internet or social media to access or send sexually explicit, suggestive or harassing material.
It is important to remember that content shared online can exist indefinitely, as well as being shared to a much larger audience than intended. Inappropriate use of Internet and Social Media can result in the termination of employment from Marshall White.
In Action
- We use the internet and social media sensibly; we treat others with respect at all times and are advocates for Marshall White online
- We do not speak on behalf of the company
Q. At a work event, a group of work friends and I are taking photos with Marshall White branding, one of the people in a photo is posing inappropriately. Is it okay to share this photo online?
A. It appears the image could be inappropriate to share online. Before posting anything work related online, we encourage you to reread and review the post again and ask yourself how might your post impact Marshall White if it becomes widely viewed? Would you want your team leader or team members to see it?
Media
At Marshall White, we do not make any unauthorised statements to the media (including social media) about Marshall White’s business.
Any requests made for media statements should be referred to the Group Sales Director, John Bongiorno.
4.4 Dress Code
The Marshall White brand is known to have a premium image with a business professional attire that reflects this. Team members are expected to pay close attention to their appearance and grooming during work hours or when representing the Marshall White brand.
We urge team members to use common sense and sound judgement when it comes to selecting their work attire and dressing for their day keeping in mind that we are on display to clients in the office representing Marshall White.
In Action
- I will take care in presenting a clean and professional appearance at work and maintain personal hygiene
- I will avoid wearing clothes that are creased, too casual or revealing and without rips or holes
- I will not wear excessive amounts of jewellery and limit visible body piercings and tattoos whilst in the work environment.
- When attending Auctions and Open For Inspections, clothing should be pressed, well-fitted and properly dressed. A tie must be worn for all Auctions.

Q. Is it ok to wear activewear on casual Fridays?
A. While we don’t officially have Causal Friday, we acknowledge attire of a more causal nature is often worn on Fridays. As our valued clients attend our premises each workday, professional dress code standards apply to ensure we all adequately represent our premium brand each day of the week.
Please keep your activewear for personal use. Business casual is a better representation of both your professional and personal brand on Fridays.
5.0 TEAM LEADERS
5.0 Responsibilities for the Team Leaders and Managers
As a team leader or manager, it is your responsibility under our Code to set the culture and work environment for your team. If you lead or supervise others, Marshall White requires you to demonstrate the following.
- Foster a positive work environment in which only legal, ethical and responsible behaviours are acceptable
- Model appropriate behaviours in line with our Code and Values
- Lead by example
- Identify and mitigate ethics and compliance risks
- Respond in a timely manner
- Keep commitments and manage employees’ expectations
- Manage conflicts of interest

Thank you for taking the time to read our Code of conduct and for your commitment to upholding our Marshall White Code.
In your everyday work, you may face difficult decisions. When this happens, use the Code, Policies and other resources provided to guide you in making the right decision.
If you ever suspect or see behaviour that doesn’t meet our standards, help us live up to our standards and report it.